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FAQ: How to prevent Marriott Rewards points expiring (after 24 months inactivity)

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Old Oct 17, 2016, 8:48 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Oxon Flyer
Marriott webpage summarising ways to keep points from expiring :
https://www.marriott.com/loyalty/poi...ck=2043917&lk=1000584075

Fastest easiest way is to buy 1,000 points for $12.50US. https://buy.points.com/PointsPartner...EN&product=BUY

T&Cs re: 24-month points expiration:

http://www.marriott.com/marriott-rew.../expiration.mi

”1.6.d. Points Expiration Policy. Members must remain active in the Loyalty Program to retain Points they accumulate. If a Member Account is inactive for twenty-four (24) consecutive months, that Member Account will forfeit all accumulated Points. Members can remain active in the Loyalty Program and retain accumulated Points by earning Points or Miles, redeeming Points, or purchasing Points (as described in 2.9) in the Loyalty Program at least once every twenty-four (24) months, all subject to the exceptions described below. If a Member does not maintain an active status for five (5) consecutive years, the Member’s Account may be deactivated. Once Points are forfeited, the Points cannot be reinstated, but a Member can earn new Points, unless that Member’s Account has been deactivated.

i. Not all Points activities help maintain active status in the Loyalty Program. Examples of activities that do not count toward maintaining an active status in the Loyalty Program include, but are not limited to:
A. Gifting or transferring Points; however, converting Points to Miles or Miles to Points does count toward maintaining an active status;
B. Receiving Points as a gift or transfer

ii. Awards redeemed by a Member prior to Point forfeiture are still valid even though the Award may not yet have been fulfilled at the time of Point forfeiture. However, if those Awards are cancelled after the Points expiration date, those Points are still subject to forfeiture. For example, if a Member redeems Points for an Award Redemption Stay that occurs after the Points expiration date, and then cancels the reservation prior to arrival without having completed any qualifying activity to extend the expiration date, those Points will expire.

iii. The Points expiration policy does not currently affect Points in a Lifetime Elite Membership Account; however, the Loyalty Program may choose to apply a Points expiration policy to Lifetime Elite Membership Accounts in the future.

Note : Points expiration was paused until Dec 31 2022. As of Jan 2023, points expiration was reinstated.

Did you extend Marriott Bonvoy® Points Expiration?
To provide you ample time to redeem Marriott Bonvoy® Points, the expiration of Points was paused until December 31, 2022. At that time, your Marriott Bonvoy® Points will only expire if your Account has been inactive for at least 24 months.
















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FAQ: How to prevent Marriott Rewards points expiring (after 24 months inactivity)

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Old Feb 5, 2017, 10:12 pm
  #151  
 
Join Date: Jan 2011
Location: usually somewhere between 30000 and 40000 feet...but actually the English countryside
Programs: BA GGL/Lifetime Gold, EK Gold, Lowly M&M, Marriott tit, Hhonors Diamond, numerous others
Posts: 1,156
Welcome to Flyertalk also.
I have to say that the operative word here is "was". As per many schemes, inactivity will mean forfeiture of points.
For a number of reasons, and this was several years ago now, my Marriott account lapsed. A call to CS and some bookings got my points returned although I had to start on the bottom rung again. Fair enough.
Because of that gesture, I stayed enough in the intervening years to retain Gold, all nights, no CC deals, and now with the SPG status match, Platinum.
So by all means reach out to CS and do let us know how you get on.
As for a lawsuit, I think you are barking up the wrong tree with that one.
Good luck
Beano HK is offline  
Old Feb 8, 2017, 9:14 pm
  #152  
 
Join Date: Aug 2008
Posts: 1,470
How to keep my Marriott points from expiring?

What is the cheapest way to keep my Marriott points from expiring?
shonamac is offline  
Old Feb 8, 2017, 10:50 pm
  #153  
Moderator, Virgin Atlantic
 
Join Date: Mar 2001
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See here - http://www.flyertalk.com/forum/marri...-expiring.html

Nick
Nottingham Nick is offline  
Old Feb 18, 2017, 3:02 pm
  #154  
 
Join Date: Jun 2009
Posts: 2,135
1) can you still buy 1000 points for $12.50 to extend expiration by 24 months?
2) Is there likely to be a better offer on the card over the next 2-3 months (current one is 80k with $85 annual fee not waived). Or has the offer always been around 80k points?

Thx

Last edited by sam007; Feb 18, 2017 at 3:36 pm
sam007 is offline  
Old Feb 19, 2017, 8:18 am
  #155  
 
Join Date: Jun 2009
Posts: 2,135
Anybody?
sam007 is offline  
Old Feb 19, 2017, 10:02 am
  #156  
A FlyerTalk Posting Legend
 
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
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Originally Posted by sam007
1) can you still buy 1000 points for $12.50 to extend expiration by 24 months?
2) Is there likely to be a better offer on the card over the next 2-3 months (current one is 80k with $85 annual fee not waived). Or has the offer always been around 80k points?

Thx
1. Yes you can. https://buy.points.com/PointsPartner...EN&product=BUY

2. Doubt you'll get an offer over 80K points.

Cheers.
SkiAdcock is offline  
Old Feb 20, 2017, 7:48 am
  #157  
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
 
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Location: McKinney, TX, USA
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Posts: 11,727
Originally Posted by sam007
2) Is there likely to be a better offer on the card over the next 2-3 months (current one is 80k with $85 annual fee not waived). Or has the offer always been around 80k points?
The SPG Amex card currently has a 35K sign-up bonus with no annual fee the 1st year (which will translate into 105K Marriott points).

Actually, given the SPG cards are through Amex and the Marriott cards are through Chase, you could potentially get both sets of cards along with all their sign-up bonuses (assuming you have the credit and meet all their requirements of course.)
hhoope01 is offline  
Old Feb 26, 2017, 11:07 am
  #158  
 
Join Date: Sep 2004
Posts: 13
Redemption Stay to Avoid Losing Points

Hi - does a redemption stay need to be reserved or completed before the point-expiration date in order to avoid losing points? I could plan a stay for June but my date to avoid points from expiring is late May. Thanks!
mikepdc is offline  
Old Feb 26, 2017, 11:43 am
  #159  
 
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,786
Mike, you should be fine just by reserving it, assuming you have enough points by May for the stay, because the deduction of points will show as a Qualifying Transaction. To be doubly safe, you can make a second (dummy) res. for the far future, say next November, to hold most of the rest of your points, then cancel it in June/ July.
I don't know if Marriott operates like this, but we made a dummy res. on points in my friend's IHG account a few days before expiry, then cancelled it a week later, which re-set the calendar & gave him another year!
Brendan is offline  
Old Feb 26, 2017, 11:51 am
  #160  
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Mike doesn't say if he'll have enough points in May. Presumably if he did he wouldn't have to wait until June for an awards stay, just anytime between now & when the points are expiring. He can make a dummy reservation, points get pulled, cancel & points go back into his account.

Also what applies to IHG might not apply to Marriott, so I tend to avoid giving advice based on a different hotel's program.

If Mike is really concerned about losing the points in May, he can always just spend $12.50 to buy 1,000 points w/ no muss, no fuss, and that will reset the clock for 24 months. I understand people wanting to avoid spending $$ if they can extend points for free, but the $12.50 is cheap, easy to do & posts within a few hours.

Cheers.
SkiAdcock is offline  
Old Feb 26, 2017, 12:20 pm
  #161  
 
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,786
As far as comparing the two programs, that's why my 2nd paragraph begins with, "I don't know if Marriott operates like this. . ." But Sharon & I agree that the pulling of points to issue an Award Certificate is the Qualifying Activity. Making a res. now for June without having all the points before the May expiry deadline is not enough.
Brendan is offline  
Old May 6, 2017, 4:57 pm
  #162  
 
Join Date: Dec 2011
Posts: 232
Can someone confirm making a dummy points redemption reservation and cancelling it after few days would keep the points from expiring ? Mike, seems like you tried it. Did that work for you ?
ftbargain is offline  
Old Jul 4, 2017, 3:29 pm
  #163  
 
Join Date: Aug 2014
Posts: 19
Can you go to a Marriott or Courtyard and buy a candy bar, pay with a CC (not Marriot) and give them your Rewards number to get a few points?
duhmel is offline  
Old Jul 4, 2017, 3:37 pm
  #164  
 
Join Date: Sep 2010
Location: Canadia
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Originally Posted by duhmel
Can you go to a Marriott or Courtyard and buy a candy bar, pay with a CC (not Marriot) and give them your Rewards number to get a few points?
Nope.
Your spend has to be a room stay.

Consider buying a small number of points if it's getting close.

With Starwood, you can generally eat a meal in a restaurant (there's a minimum, converted to US$) and you can get points for that. Not so with Marriott.
jerry305 is offline  
Old Jul 4, 2017, 6:23 pm
  #165  
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Originally Posted by ftbargain
Can someone confirm making a dummy points redemption reservation and cancelling it after few days would keep the points from expiring ? Mike, seems like you tried it. Did that work for you ?
It does not work. Marrott only count the actual award stay which indeed would reset the expiration date.

Recently we have to book a lot of Marriott family properties, and have done multiple transfers of tens of thousands SPG pts to Marriott. I notice the transfer in from SPG reset the expiration date though according to the program rules that should not be the case.
Happy is offline  


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