bhrubin

I can only say that I had a terribly overcooked chocolate lava cake at the W Boston—with no lava. It was a poor meal at a hotel that perhaps otherwise is good. You love the W Boston and never had a poor meal. I like the W Los Angeles and have never had a poor meal. Sounds like poor incidents can happen at both.

If you didn’t like your salmon dish, I’d say you should have asked for another. If you did and they didn’t bring that or served another that disappointed you, I concede. If you didn’t complain and/or ask for another, then I’m sorry to say that complaining only after the fact is not something I endorse. To me, that enables the bad behavior about which so many complain.

My custom egg white omelette was $22. That’s pretty fair for LA. Since a cappacino was $8 and a small pot of coffee was only $7, I ordered the small pot. It was always hot and very good for me. My Eggs Benedict also was fantastic ($18 or $20, I think).

We will have to agree to disagree. I think the food and beverage at the W Los Angeles was fantastic. Sorry.

dolceguess4

What breakfast do they offer to platinum lately?
Are they also generous with platinum suite upgrade?

UA-NYC

I haven't taken the Plat breakfast, but I get a suite there every time, usually one of the 2BR room ones. They are plentiful.

brokenwindow

Any recent experiences from W "Beverly Hills"? I realise that it's not actually in Beverly Hills but wondering what the hotel is like otherwise. People on Tripadvisor seem to have very mixed reviews. I'm a SPG Plat if it matters. We have a good rate $199+tax which feels like a good deal for a W.

helvetic

It's pretty good. The hotel is all-suites. Come in with medium-to-low expectations and you'll be pleasantly surprised.

fabamber

Has anyone had a recent review on this property? Anyone used/requested the courtesy car (within 3 miles from the hotel)? I am wondering if this is a good location to be based in?

It will be our first time in LA, planning to stay 5 days and hit all the tourists stuff (Santa Monica, Hollywood Boulevard, Malibu, Runyon Canyon hike, the observatory, check out some museums in downtown and shopping in The Grove/Melrose Ave area). Also, keen to go out at nightlife to restaurants and bars etc.

I understand LA is very spread out. Will mostly rely on Uber/Lyft. Considering getting a car, but the valet parking fee ($46 a day) seems exorbitant.

Also, open to other Marriott/SPG options if anyone has any recommendations.

bhrubin

I have 2 recent reviews posted to this thread to give some idea about the property. I will be back here again in a few weeks for work, as well, after a stay at the SLS Beverly Hills for leisure.

C17PSGR

I've stayed there a couple of times. It's a nice property and convenient for those interests but ... an Uber to Malibu could be pricey ... although perhaps cheaper taking into account a five day stay. One downside is there isn't much in walking distance IIRC but others may know better.

In terms of my LA options -- I'm there 2-3 times a month, I like the following properties:

1. SLS -- best breakfast and lots of options in walking distance but can be a little SoCal fake --- Bentleys and shopping bags
2. BH Marriott -- decent lounge, lots of options nearby and within walking distance for me, good elite recognition, less SoCal fake.
3. JW Santa Monica -- no lounge, poor plat breakfast, but on the beach (sort of) and lots of options within walking distance
4. JW La Live -- decent lounge, some things within waling distance ... but usually stay her when work is a priority as its downtown. Personally, not a fan of the restaurants there although there are some other interesting places downtown.

Kacee

Just checked in for four nights. Need to be at UCLA so this was the obvious choice. Close to 20 years since I was last here. Unimpressed so far. On arrival no sign of bell staff out front or inside. Only one overworked agent working the check-in counter. She announces "I found you a suite with a separate living area." I say, "sounds like what I booked"(Spectacular Suite). She acknowledges "yes, sorry, we're at capacity, there are no upgrades available." Okay fine. Go up to the room. It's a small dark cave of a suite, right next to the service closets. Back downstairs, where the same agent magically finds me a Spectacular Corner Suite. Much better.

Had to ask about breakfast, and it sounds a bit confusing ("continental or a $20 credit"). We'll see how that works out.

bhrubin

helvetic

This is an all-suites hotel, fwiw.

SacTownGuy

Anybody used an SNA here? What suite do you get? We love the hotel for location and room size. Westwood is not what it once was though. OMG the homeless people and empty storefronts are sort of sad.

dascc

Looking at booking via the Chase LHR portal. Includes Continental Breakfast for two daily at The Hideout Restaurant. Any experience what "Continental Breakfast" includes at this location?