AC Hotel Chicago Downtown [Master Thread]
Aug 15, 2017, 9:17 am
#16
Join Date: Jul 2003
Location: CT/ Germany - Ich spreche deutsch
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Posts: 4,656
I can't comment on the AC because I haven't stayed there since it changed from a 4 Points. Location comparable to the Tremont if you want to be near the Mag Mile.
Oct 26, 2017, 1:06 pm
#17
Join Date: Aug 2003
Location: Washington,DC
Posts: 1,822
Avoid Hotel Chicago AC collection
Awful stay at Hotel Chicago AC collection
No platinum recognition
Old tired room
Awful concierge lounge
Had a problem and received snarky reply from Front desk manager
Wrote a review 1/5 stars
Received a form letter thanking me for feedback but not addressing any issues
Then charged for minibar I didn't have
Then told they would "refund the Sprite I drunk"
All in all its a badly run property with poor customer service
Stay at your own risk
No platinum recognition
Old tired room
Awful concierge lounge
Had a problem and received snarky reply from Front desk manager
Wrote a review 1/5 stars
Received a form letter thanking me for feedback but not addressing any issues
Then charged for minibar I didn't have
Then told they would "refund the Sprite I drunk"
All in all its a badly run property with poor customer service
Stay at your own risk
Jan 7, 2018, 11:50 am
#18
Join Date: May 2017
Posts: 120
Awful stay at Hotel Chicago AC collection
No platinum recognition
Old tired room
Awful concierge lounge
Had a problem and received snarky reply from Front desk manager
Wrote a review 1/5 stars
Received a form letter thanking me for feedback but not addressing any issues
Then charged for minibar I didn't have
Then told they would "refund the Sprite I drunk"
All in all its a badly run property with poor customer service
Stay at your own risk
No platinum recognition
Old tired room
Awful concierge lounge
Had a problem and received snarky reply from Front desk manager
Wrote a review 1/5 stars
Received a form letter thanking me for feedback but not addressing any issues
Then charged for minibar I didn't have
Then told they would "refund the Sprite I drunk"
All in all its a badly run property with poor customer service
Stay at your own risk
Jan 7, 2018, 12:45 pm
#19
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,215
AC Hotel Chicago Downtown
Jan 8, 2018, 5:26 pm
#20
Join Date: May 2017
Posts: 120
The title of the thread is AC Hotel Chicago Downtown. So based on the title, you are mistaken. There is a Marriott brand called AC Hotels, and there is an AC Hotel on Rush Street in Downtown Chicago. Based on the title of the thread, this has nothing to do with the Autograph Collection.
AC Hotel Chicago Downtown
AC Hotel Chicago Downtown
But either way:I think the post I quoted was referring to the Hotel Chicago Downtown, Autograph Collection.
And this thread is supposed to be for the AC Hotel Chicago Downtown.
AC Hotels and Autograph Collection get mixed up fairly often for obvious reasons, but these two are very different properties. Negative reviews of the Hotel Chicago, Autograph Collection seem pretty common. If the person who posted the review wants to clarify though, that would be great!
Jan 8, 2018, 5:41 pm
#21
Join Date: Nov 2001
Location: GEG
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Posts: 2,409
I alerted a mod to move the post that you had replied to --- since that's the only way to get the post out of the wrong thread and into the correct thread. When you first responded, the post you referenced was in the Blackstone thread.
Jan 9, 2018, 5:15 am
#22
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Alright, either I was totally lost when I posted this or one of the mods moved a post as I was responding, because I was sure this was in the thread for the Blackstone when I first read it.
But either way:I think the post I quoted was referring to the Hotel Chicago Downtown, Autograph Collection.
And this thread is supposed to be for the AC Hotel Chicago Downtown.
AC Hotels and Autograph Collection get mixed up fairly often for obvious reasons, but these two are very different properties. Negative reviews of the Hotel Chicago, Autograph Collection seem pretty common. If the person who posted the review wants to clarify though, that would be great!
But either way:I think the post I quoted was referring to the Hotel Chicago Downtown, Autograph Collection.
And this thread is supposed to be for the AC Hotel Chicago Downtown.
AC Hotels and Autograph Collection get mixed up fairly often for obvious reasons, but these two are very different properties. Negative reviews of the Hotel Chicago, Autograph Collection seem pretty common. If the person who posted the review wants to clarify though, that would be great!
Agree that the 2 hotels get mixed up a lot due to their names. To be absolutely clear, the one I like is adjacent to the House of Blues on Dearborn St.
Jan 9, 2018, 9:33 am
#23
Join Date: May 2017
Posts: 120
Actually, I don't believe the Hotel Chicago, Autograph Collection, gets many bad reviews at all. I stay there regularly, and have always been very pleased with all aspects of the hotel. I have seen pretty negative reviews of the AC hotel in Chicago though. Agree that the 2 hotels get mixed up a lot due to their names. To be absolutely clear, the one I like is adjacent to the House of Blues on Dearborn St.
Apr 1, 2018, 7:58 pm
#24
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Actually, I don't believe the Hotel Chicago, Autograph Collection, gets many bad reviews at all. I stay there regularly, and have always been very pleased with all aspects of the hotel. I have seen pretty negative reviews of the AC hotel in Chicago though.
Agree that the 2 hotels get mixed up a lot due to their names. To be absolutely clear, the one I like is adjacent to the House of Blues on Dearborn St.
Agree that the 2 hotels get mixed up a lot due to their names. To be absolutely clear, the one I like is adjacent to the House of Blues on Dearborn St.
Apr 2, 2018, 11:14 am
#25
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Programs: UALifetimePremierGold, Marriott LifetimeTitanium
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Are you referring to the Hotel Chicago Downtown, Autograph Collection. or the AC Hotel Chicago Downtown? This thread is regarding the latter. Marriott does make it easy to mix up the two, however.
Apr 2, 2018, 4:35 pm
#26
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The post I was quoting was referring to the former, which is also what I was responding to. (I believe at least that it was) It really rather confusing though, even more so as this forum doesn't seem to have a thread on the former hotel at all, and this is the only result that pops up...
Oct 28, 2019, 8:17 am
#27
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Considering a stay at the AC Chicago this Friday with my family (wife and two sons 13&14). Going back and forth between the AC and the Springhill Suites...both about the same price.
What is the amenity for Titanium? Does it include breakfast?
What is the amenity for Titanium? Does it include breakfast?