The Idiots who Design Marriott Rooms
#136
Original Poster
Join Date: May 2004
Location: SDF
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When in the area, I stay at either the EWR FS or the Ren... whichever is cheapest. I guess it is only the Ren now. I know they recently remodeled and there are desks there.
#137
Join Date: Mar 2015
Posts: 1,620
That is a good point. I am a thin guy but the walk-in showers I have seen in mid-price hotels (e.g. HGI, CP) have been too narrow. It hurts when the elbows bump into the glasses. I just hope they don't break.
Then, some hotels put the shower head on the opposite end as the door. So, it is a little tricky to not get splashed by cold water...
Then, some hotels put the shower head on the opposite end as the door. So, it is a little tricky to not get splashed by cold water...
Upon checking out the clerk asked what I thought of the new room and I mentioned that the lack of a desk and desk chair was IMHO a bad move. She seemed to agree, but said something about Millennials and preferring to lounge around with a device rather than sit formally at a desk.
Then she said I am a Millennial and I would not book or book a hotel room because it had or didn't have a desk and desk chair and then said but who am I and people who get paid more than me obviously know more than me. I said I am a little older than a Millennial and while I do not do any work in a hotel room I appreciate having a desk and desk chair to surf the next/etc.
No idea if Marriott will reverse their decision or not and honestly it will probably not effect my choice of hotel, but it is still annoying.
#138
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#139
Join Date: Jun 2010
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Whether or not you sit at the desk to work, the surface area and chair are useful. Especially if there are multiple plugs, the desk is a place for charging all the electronics, keeping things organized rather than scattered around the room getting misplaced, a place to sit and eat a meal. A desk chair in the room besides the armchair is nice to make calls and take notes, hang your jacket on the back, a place for a visitor to sit. This whole design concept of minimalism is OK as long as it still provides the same useful functions, but too often minimalism sacrifices practicality in the name of style.
#141
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Oh, those. Those are called "lap desks" and existed LONG before laptop computers ever existed! They aren't necessarily for computers -- they can also be used for any reading or writing material and probably for other things as well. @:-)
I have a lap desk which I rarely use. I received it as a Christmas gift long ago.
I have a lap desk which I rarely use. I received it as a Christmas gift long ago.
#142
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Whether or not you sit at the desk to work, the surface area and chair are useful. Especially if there are multiple plugs, the desk is a place for charging all the electronics, keeping things organized rather than scattered around the room getting misplaced, a place to sit and eat a meal. A desk chair in the room besides the armchair is nice to make calls and take notes, hang your jacket on the back, a place for a visitor to sit. This whole design concept of minimalism is OK as long as it still provides the same useful functions, but too often minimalism sacrifices practicality in the name of style.
Another of my gripes is armchairs that look stylish, but are uncomfortable to sit in. (I think this was already mentioned upthread.)
#144
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#145
Join Date: Nov 2012
Location: PBI/FLL/MIA
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Recently I stayed at a Residence Inn that had just been fully remodeled. Same issue there wasn't a desk in the room. There was a tiny ledge with the phone on it on the back side of the couch that had to pass for a desk. There was some kind of contraption next to the arm chair that looked like you could pull it over while sitting to use as a pseudo desk while watching TV. I am all for new design but I still want a real desk with a real office chair to work at. I am also in my fifties. End of rant...
--Jon
P.S. Unrelated rant, the last few properties I have stayed at that had recent "full" remodels still had the old warn out tub (and sometimes the toilet too). Why go to the expense of fully remodeling a room to make it fresh but still leave the bathroom tired and old? I have seen this at a CY and a RI recently.
--Jon
P.S. Unrelated rant, the last few properties I have stayed at that had recent "full" remodels still had the old warn out tub (and sometimes the toilet too). Why go to the expense of fully remodeling a room to make it fresh but still leave the bathroom tired and old? I have seen this at a CY and a RI recently.
#146
Join Date: Nov 2012
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100% correct, I stay at that Renaissance all the time (will be there this week) and it definitely has desks. Nice hotel w/solid food and bar too. It always amazes me that the Spring St hotels (Renaissance and Hilton) look so close from the airport but seem like they are 10 miles away when you drive there, lol...
#147
Join Date: Oct 2011
Location: UK
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Nooo! I always like a tub (ideally with a walk in shower as well) - long soak in the evening after hard day working. At one of my regular hotels in Sri Lanka I always ask for an modernised room as they still have baths.
#148
Join Date: Feb 2009
Location: London
Programs: BA Gold, Star Alliance Gold, Virgin Silver
Posts: 23
Amusing thread. I may be just slightly too young to be a 'Baby Boomer' but I have been designing hotel rooms on and off for thirty years, and want to defend the design fraternity.
The contour and finish of the hotel room desk might be proposed by us but whether there is one or not, and whether the bathroom door is translucent, that's down to the hotel chain and its brand consultants and marketing 'experts', Generation Y to a man. Those that are out of diapers I mean ;-)
When we did an airport Hilton in Europe it came with a thousand-page ring binder of specifications which could not be varied a whit to any local custom, received design wisdom, current best practice or latest fad. Any revision to that manual is done in focus groups and marketing agencies, not in a design studio. Every hotel chain has such a 'bible', although in its rigid inflexibility 'Qu'ran' could be more accurate.
I agree that 'surfaces' are important and have lost count of the number of times I've told a client that anything the guest needs to know can come on a webpage or through the television - but the marketing kids still strew every available ledge with laminated menus, premium movie adverts, pizza delivery and that perpetual faux-begging to 'save the planet' but actually the hotel's laundry budget by re-using your towels and sheets. Makes me insane. I tend to bundle them up with the Gideon bible and chuck them in the bin for recycling or disposal as the cleaners see fit.
Make your feelings known to hotel management - they are often on your side and bewildered by the decisions at marketing director/boardroom level, but they at least get to speak to those guys when you usually can't.
And keep providing feedback. Designers want to learn, too.
The contour and finish of the hotel room desk might be proposed by us but whether there is one or not, and whether the bathroom door is translucent, that's down to the hotel chain and its brand consultants and marketing 'experts', Generation Y to a man. Those that are out of diapers I mean ;-)
When we did an airport Hilton in Europe it came with a thousand-page ring binder of specifications which could not be varied a whit to any local custom, received design wisdom, current best practice or latest fad. Any revision to that manual is done in focus groups and marketing agencies, not in a design studio. Every hotel chain has such a 'bible', although in its rigid inflexibility 'Qu'ran' could be more accurate.
I agree that 'surfaces' are important and have lost count of the number of times I've told a client that anything the guest needs to know can come on a webpage or through the television - but the marketing kids still strew every available ledge with laminated menus, premium movie adverts, pizza delivery and that perpetual faux-begging to 'save the planet' but actually the hotel's laundry budget by re-using your towels and sheets. Makes me insane. I tend to bundle them up with the Gideon bible and chuck them in the bin for recycling or disposal as the cleaners see fit.
Make your feelings known to hotel management - they are often on your side and bewildered by the decisions at marketing director/boardroom level, but they at least get to speak to those guys when you usually can't.
And keep providing feedback. Designers want to learn, too.
Do the people who are redesigning the Marriott rooms ever try to work in them?
I have been staying at the SFO Airport Marriott for nearly 20 years. I arrive today to discover that
What idiots! I'm in my fifties... I don't work on my computer cross legged in the bed. The bathroom door is not a problem when I'm travelling with my wife but what are unrelated guests who have to share a room supposed to do?
So what do I do? I throw the coffee pot, coffee/tea box, ice buckets, etc.. on the floor with all the usual Marriott waste of paper and turn the TV stand into a desk. I like the huge TV but not at the expense of a place to work.
Wake up people, not everyone stays at a hotel, especially an airport property, with no intention to work. Why don't you talk to your real customers and not some Gen Y twerp?
I have been staying at the SFO Airport Marriott for nearly 20 years. I arrive today to discover that
- There is no desk in the room
- No desk means only the phone by the bed
- No closets
- No luggage stands
- Door to the bathroom is glass and not well frosted
So what do I do? I throw the coffee pot, coffee/tea box, ice buckets, etc.. on the floor with all the usual Marriott waste of paper and turn the TV stand into a desk. I like the huge TV but not at the expense of a place to work.
Wake up people, not everyone stays at a hotel, especially an airport property, with no intention to work. Why don't you talk to your real customers and not some Gen Y twerp?
#149
Join Date: Feb 2003
Location: Falls Gulch VA
Posts: 222
The modernizing that I most object to is the updated coffee makers. Before I get dressed, I want to have a cup of good coffee while sitting at the desk reading the morning's e-mail on my computer. I got accustomed to the small Mr. Coffee (or similar) coffee makers and packed some filters and coffee with me. Over the past half dozen years or so (longer for Marriotts) they've been providing coffee makers that can't use anything but the coffee that the hotel provides. Yuck!
I have to give them credit (at least those that still have a work desk) for making it easier to find a place to plug in a computer.
#150
Join Date: Feb 2003
Location: Falls Gulch VA
Posts: 222
Oh, and I like to listen to the radio when I'm in a hotel room, and those are getting replaced by alarm clocks or iPhone docks (I have an Android). I can have good music in the room these days by filling up a USB thumb drive and plugging it into the newfangled TV set, but I have to rely on my computer to listen to NPR.