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-   -   Suiran, a Luxury Collection Hotel, Kyoto, Japan [Master Thread] (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/1657814-suiran-luxury-collection-hotel-kyoto-japan-master-thread.html)

canadianidol Feb 24, 2015 7:52 pm

Suiran, a Luxury Collection Hotel, Kyoto, Japan [Master Thread]
 
Scheduled opening March 23, 2015 but still not accepting reservation. Anyone knows the actual opening date and when they start accepting reservation?

lcpteck Feb 24, 2015 11:17 pm


Originally Posted by canadianidol (Post 24409863)
Scheduled opening March 23, 2015 but still not accepting reservation. Anyone knows the actual opening date and when they start accepting reservation?

It's usually announced here. You can just do a quick check on SPG.com once a week. My guess is that it will be delayed. :p

miroqua Feb 25, 2015 12:47 am

Here's the official Japanese website.
http://www.suirankyoto.com/

According to this page, reservation starts on Feb. 27th at 9am(JST), possibly only by phone. Apparently the special opening plan is called "KYO collection", costing 49,500yen/person(excl. tax+service) including dinner and breakfast, and a complimentary taxi or rickshaw ride from the station.

ataturk Feb 25, 2015 12:37 pm

Interesting. Anyone know what category property this will be (i.e. how many points per night?)

EuropeanPete Feb 25, 2015 3:36 pm


Originally Posted by ataturk (Post 24414016)
Interesting. Anyone know what category property this will be (i.e. how many points per night?)

At that rate if it's not Cat 7 I'll be booking my flight to Kyoto straight away.

3rdworldresident Feb 25, 2015 6:01 pm

I have a strong feeling that this hotel will be the 1st spg category 7 in japan.

lcpteck Feb 26, 2015 1:27 am

Scary indeed, whether cash or points....

astrogusto Feb 26, 2015 3:53 pm

According to http://www.starwoodhotels.com/luxury...ropertyID=4239, Suiran will be a Cat 6, but it would still become the highest SPG category hotel in Japan.

Starwood Lurker Feb 26, 2015 5:02 pm


Originally Posted by EuropeanPete (Post 24415147)
At that rate if it's not Cat 7 I'll be booking my flight to Kyoto straight away.

Get those flights booked! ;)

SPG Category 6.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]

miroqua Feb 26, 2015 5:19 pm


Originally Posted by Starwood Lurker (Post 24421725)
Get those flights booked! ;)

SPG Category 6.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]

Wow, that's spectacular.

Currently they're only accepting reservations through spg.com or directly by phone and not at customer service. I wonder when they'll let us book with points or awards.

Starwood Lurker Feb 26, 2015 5:38 pm


Originally Posted by miroqua (Post 24421805)
Wow, that's spectacular.

Currently they're only accepting reservations through spg.com or directly by phone and not at customer service. I wonder when they'll let us book with points or awards.

I would give it overnight for the database to catch up with the activation and try it again. Let us know if it isn't resolved in 24 hours.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]

miroqua Feb 26, 2015 5:44 pm


Originally Posted by Starwood Lurker (Post 24421907)
I would give it overnight for the database to catch up with the activation and try it again. Let us know if it isn't resolved in 24 hours.

Thanks, I'll do that.
Once the database is updated, should it be possible to book with points/awards straight away?

Starwood Lurker Feb 26, 2015 5:46 pm


Originally Posted by miroqua (Post 24421931)
Thanks, I'll do that.
Once the database is updated, should it be possible to book with points/awards straight away?

Everything looks to be set up correctly, but this appears to be an all-suite property, so you may have to call into customer service to get it done.

Just as an FYI, it appears that they will also be allowing for upgraded awards using Starpoints.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]

miroqua Feb 26, 2015 6:37 pm


Originally Posted by Starwood Lurker (Post 24421948)
Everything looks to be set up correctly, but this appears to be an all-suite property, so you may have to call into customer service to get it done.

Just as an FYI, it appears that they will also be allowing for upgraded awards using Starpoints.

It worked. However they seem to have an inventory issue where the lowest standard rooms are somehow unavailable for award bookings completely unavailable.
I'm asking them to check if the property is eligible for SPG AMEX awards(cat.1-6), which would be plain amazing.
Thank you!

MSPeconomist Feb 26, 2015 11:09 pm

If it's considered to be an all-suite property, aren't you required to pay twice as many points for award stays in the category?


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