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Hong Kong SkyCity Marriott [Master Thread]

Hong Kong SkyCity Marriott [Master Thread]

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Old Dec 1, 21, 11:23 pm   -   Wikipost
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As per post 282, hotel is not taking any reservations for the foreseeable future (will be a quarantine hotel for flight crew).

Hotel email address: [email protected]>
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Old Aug 30, 18, 8:05 am
  #196  
 
Join Date: Feb 2005
Location: Orange County, CA
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Originally Posted by Happy View Post


Gold (the old Gold, now the new Plat), received the same treatment. We are 4 out of 4. When we went to the desk the staff just showed us where to sit and told us a car would come shortly. At arriving the hotel the elite guest relation manager was waiting and she brought us up to our room for check in formality. We have not had a single check in done at the regular reception.
This hotel treats elites very well. Our last stay was using the 7 nights Travel Package cert when hotel was at 30k/night. At current 25k/night it is even a better value. If you have enough time in the city and you know how to use the E bus from the depot ar Expo across the parking lot, you can go anywhere in Hong Kong island / Kowloon / New Territories. Just use it as a double decker sightseeing bus to see many parts of the city that a casual visitor would not get to see.
This was my experience in June as well. The return to the airport was on the regular shuttle bus.
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Old Aug 30, 18, 8:22 am
  #197  
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Originally Posted by NW-A332 View Post
This was my experience in June as well. The return to the airport was on the regular shuttle bus.
Right. The private transport seems to be upon arrival only.... which is when it's needed.
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Old Aug 30, 18, 5:55 pm
  #198  
 
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Originally Posted by Happy View Post


Gold (the old Gold, now the new Plat), received the same treatment. We are 4 out of 4. When we went to the desk the staff just showed us where to sit and told us a car would come shortly. At arriving the hotel the elite guest relation manager was waiting and she brought us up to our room for check in formality. We have not had a single check in done at the regular reception.
This hotel treats elites very well. Our last stay was using the 7 nights Travel Package cert when hotel was at 30k/night. At current 25k/night it is even a better value. If you have enough time in the city and you know how to use the E bus from the depot ar Expo across the parking lot, you can go anywhere in Hong Kong island / Kowloon / New Territories. Just use it as a double decker sightseeing bus to see many parts of the city that a casual visitor would not get to see.
I, too, am a previous MR Gold now MR PL so how does one go about making sure this arrival service is available? My stay is Friday of next week so might an email come my way early next week?
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Old Aug 30, 18, 6:50 pm
  #199  
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Originally Posted by Xeno View Post
I, too, am a previous MR Gold now MR PL so how does one go about making sure this arrival service is available? My stay is Friday of next week so might an email come my way early next week?
We never contact the hotel in advance. They have a list of the elite guests arrive that date. When you come to the desk the staff simply look up your name on the list and then make arrangement accordingly.

They will look after you.
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Old Aug 30, 18, 7:31 pm
  #200  
 
Join Date: Aug 2011
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Originally Posted by Xeno View Post
I, too, am a previous MR Gold now MR PL so how does one go about making sure this arrival service is available? My stay is Friday of next week so might an email come my way early next week?
You can't. I contacted the hotel about this previously, Their reply was that the car transfer is not an official benefit and not guaranteed. The official transfer it by bus, but if available then they will offer the car transfer to Elites.
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Old Aug 30, 18, 8:23 pm
  #201  
 
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Originally Posted by Xeno View Post
I, too, am a previous MR Gold now MR PL so how does one go about making sure this arrival service is available? My stay is Friday of next week so might an email come my way early next week?
The desk in the map is actually a general Marriott desk for all the Marriott properties in Hong Kong. You tell them which hotel you have a reservation for and then they look you up.
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Old Aug 30, 18, 9:21 pm
  #202  
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Originally Posted by NW-A332 View Post
The desk in the map is actually a general Marriott desk for all the Marriott properties in Hong Kong. You tell them which hotel you have a reservation for and then they look you up.
And if you made a same day res your name won't appear because they simply have a clipboard with reservations and from one DP it's only printed out in the morning. In that case don't waste time going to the desk and head directly to the shuttle.

Just remembered this happened to me a year or two ago
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Old Sep 7, 18, 4:28 pm
  #203  
 
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Thanks for all the helpful information. I will be leaving this morning but knowing details made it so much easier to get the special shuttle and Conceire assistance for check-in.

BTW, I could have gone for the biggest breakfast downstairs but I was quite happy with the offerings in the lounge.

Last edited by Xeno; Sep 7, 18 at 4:40 pm
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Old Oct 16, 18, 11:08 pm
  #204  
 
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Does anyone have an e-mail contact for this hotel or details on how to book a day rate?
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Old Oct 16, 18, 11:21 pm
  #205  
 
Join Date: Feb 2005
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This is the email address that I have corresponded with: "MHRS, Hong Kong China SkyCity Guest Relations" <[email protected]>
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Old Dec 17, 18, 5:45 pm
  #206  
 
Join Date: Jul 2012
Location: SFO
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Does anyone remember if there are lockers and showers in the mens area of the fitness center/spa? will be staying here on a MR in a week and have an evening flight out. Would like to tour in the daytime, come back and do a workout in the gym then shower and change before heading to the airport. Concerned I may not be able to get late checkout (which wouldn't really be late enough) given it will be NY's Eve and they'll probably want to sell my room.

Or I could go to the airport in my sweaty gym clothes, check in, and use the showers in the lounge...

Thanks for all the useful info on this thread, everyone!
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Old Mar 29, 19, 12:03 am
  #207  
 
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We are arriving late and the lounge offerings will be over, do you recommend any One World/CX arrivals lounges for dinner? Which one would be closer to the Marriott transportation desk? (It sounds like there is one such desk?)
The hotel now seems to be 35k points/night?
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Old Mar 29, 19, 12:28 am
  #208  
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Originally Posted by nk15 View Post
We are arriving late and the lounge offerings will be over, do you recommend any One World/CX arrivals lounges for dinner? Which one would be closer to the Marriott transportation desk? (It sounds like there is one such desk?)
The hotel now seems to be 35k points/night?
Yikes, I have a booking there for 25,000 points locked in - since when was this devalued to 35,000? Not good!
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Old Mar 29, 19, 12:43 am
  #209  
 
Join Date: Aug 2014
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Originally Posted by NoY View Post
Yikes, I have a booking there for 25,000 points locked in - since when was this devalued to 35,000? Not good!
Probably March 8? It is a freaking disaster, it's what it is...35k/night or $310 paid rate. Even though it is a cat. 5, the new Marriott card certificates now only allow bookings up to 25k/nights, when with the old rules I could get this (cat 1-5). Even worse, the site doesn't even let me do the booking without the points in my account, even though it is not past the cancellation date.

In other words, another Marriott customer Bonvoyed in the a$$. I regret the moment I had the bad luck to book with transit through this extortionate city, where my overnight choices are either $240 at the Regal with the bedbugs, or $310 for this SkyCity bs. Never again!
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Last edited by nk15; Mar 29, 19 at 12:48 am
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Old Mar 29, 19, 7:31 am
  #210  
 
Join Date: Dec 2014
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Originally Posted by nk15 View Post
SNIP
I regret the moment I had the bad luck to book with transit through this extortionate city, where my overnight choices are either $240 at the Regal with the bedbugs, or $310 for this SkyCity bs. Never again!
Oh just get the 30-45 minute bus direct to the Courtyard Sha Tin if you're that bothered about it all. It's a steal on points and can often be had for ~HK$1000. It's got a lounge with evening booze for Platinums. Go to the local Korean bar-be-cue for dinner for ~HK$200 a head with free-flow meat and beer. In the morning get a taxi direct to the airport and you'll be there in 30 minutes. Enjoy your evening. Chill. Life's supposed to be fun.
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