Jan 23, 2015, 9:06 am
Last edit by: tattikat2
Property is a resort, so Autograph Collection resort benefits apply.
Confirmed list of benefits for Marriott Platinum Elite (and higher) members:
— Welcome Gift of 1000 Marriott Bonvoy points (per stay) OR continental breakfast at Manta Restaurant for member +1 (per day). See post 595 for a recent report of the elite breakfast benefit.
— Eligible for an upgrade and late check-out, if available.
— High-speed internet
Confirmed list of benefits for ALL Marriott Rewards Members:
— Free wifi (3 devices max, also extends out to the beach area)
— 10% discount on breakfast buffet at Manta Restaurant (3/29/21 unsure what is offered as there is no buffet)
— 10% discount for MKBH's twice-weekly Luau dinner and show
— 2 comp rental club sets with 2 paid rounds for golf
— 2 comp tennis racquet rentals
Maximum # in room is THREE (which is strange for a family property), but multiple calls to property have confirmed this/they're holding to it.
02-02-2024 Website now says 3rd and now 4th adult in room is $95 extra per person
Parking:
— Electric car charging stations: 4, For a fee
— On-site parking, fee: 30 USD daily
— Valet parking, fee: 30 USD daily
Room pictures: https://maunakeabeachhotel.com/accommodations/
Area restaurants: https://www.flyertalk.com/forum/hawa...ts-thread.html
Confirmed list of benefits for Marriott Platinum Elite (and higher) members:
— Welcome Gift of 1000 Marriott Bonvoy points (per stay) OR continental breakfast at Manta Restaurant for member +1 (per day). See post 595 for a recent report of the elite breakfast benefit.
— Eligible for an upgrade and late check-out, if available.
— High-speed internet
Confirmed list of benefits for ALL Marriott Rewards Members:
— Free wifi (3 devices max, also extends out to the beach area)
— 10% discount on breakfast buffet at Manta Restaurant (3/29/21 unsure what is offered as there is no buffet)
— 10% discount for MKBH's twice-weekly Luau dinner and show
— 2 comp rental club sets with 2 paid rounds for golf
— 2 comp tennis racquet rentals
Maximum # in room is THREE (which is strange for a family property), but multiple calls to property have confirmed this/they're holding to it.
02-02-2024 Website now says 3rd and now 4th adult in room is $95 extra per person
Parking:
— Electric car charging stations: 4, For a fee
— On-site parking, fee: 30 USD daily
— Valet parking, fee: 30 USD daily
Room pictures: https://maunakeabeachhotel.com/accommodations/
Area restaurants: https://www.flyertalk.com/forum/hawa...ts-thread.html
Mauna Kea Beach Hotel Autograph Collection, Big Island of Hawaii [Master Thread]
Dec 6, 2018, 8:38 am
#331
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,859
I concur. Our room was on a lower floor facing the parking lot, and our view was mostly of palm trees that are between the hotel and parking lot. It wasn't a bad view at all, but my in-laws had an oceanview room and WOW, it was probably the most beautiful view I've ever seen from a hotel room.
If facing the "wrong" side of the hotel, I would recommend a lower room. Not only because I would rather look at the palm trees than over them, but because it's the sort of hotel where the stairs are preferable to the elevator if it is practical.
If facing the "wrong" side of the hotel, I would recommend a lower room. Not only because I would rather look at the palm trees than over them, but because it's the sort of hotel where the stairs are preferable to the elevator if it is practical.
Last edited by escapefromphl; Dec 6, 2018 at 1:49 pm Reason: typo
Feb 10, 2019, 9:40 pm
#333
Join Date: May 2016
Location: searching FT for a J deal
Programs: Hyatt Globalist, Marriott Unobtainium, Delta Diamond
Posts: 268
I have a 7-night reservation in May at this hotel. I booked it with Marriott points.
What is your experience here using the Suite Night Awards? Has anyone tried SNAs at this Prince / Marriott property?
I've got 10 SNAs to use and I might as well use them here.
What is your experience here using the Suite Night Awards? Has anyone tried SNAs at this Prince / Marriott property?
I've got 10 SNAs to use and I might as well use them here.
Feb 10, 2019, 10:07 pm
#334
Join Date: Apr 2013
Location: OGG
Programs: AA Plat, A List Pref, Marriott Ambassador
Posts: 356
It wasn't an option on any of my previous stays (pre 08/18)... What options does it give for the upgrade? We've been upgraded to beach front and received no upgrade (Golf View) all as a Plat Premier (regular plat before August). If it is to a suite, I suspect the chance is between 0 and 0.0001... Ocean front would be nice and I would burn my SNA's for that as they are utterly worthless most everywhere else.
Last edited by davidsc111; Feb 11, 2019 at 7:06 am
Feb 11, 2019, 4:39 am
#335
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
It wasn't an option on any of my previous stays... What options does it give for the upgrade? We've been upgraded to beach front and received no upgrade (Golf View) all as a Plat Premier (regular plat before August). If it is to a suite, I suspect the chance is between 0 and 0.0001... Ocean front would be nice and I would burn my SNA's for that as they are utterly worthless most everywhere else.
Feb 11, 2019, 10:52 am
#336
Join Date: Feb 2012
Posts: 371
Just got back from MK. As a low-level plat on a points-only reservation, we were "upgraded" from the basic Golf View to the deluxe GV. When I asked about availability of ocean view rooms (I saw availability online), they told me they didn't have one for the duration of our stay but could put us on the list when something came available. Didn't press on it anymore, I guess the adage of "you get what you reserved" is true for Hawaii 
. Its a beautiful, picturesque property and beach. Never felt crowded.
. Its a beautiful, picturesque property and beach. Never felt crowded.
Feb 11, 2019, 12:16 pm
#337
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
We stayed at the Westin Hapuna Beach right before Christmas when both hotels were full. I was assigned a room as far from construction as possible and still had a decent ocean view. We also liked the Hapnua Beach for snorkeling, whereas I didn't see many people snorkeling at Mauna Kea. I would go back to the Westin.
Feb 11, 2019, 8:26 pm
#338
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,859
I suspect SNA’s won’t work here, There just aren’t that many suites and there is a clientele who actually pay for them. I’ve received an upgrade to the beachfront before, I would say that would be worth burning an SNA for if it was an option. Although the rooms themselves are not as nice as the main wing, the beachfront makes up for it.
Feb 11, 2019, 11:37 pm
#339
Join Date: Apr 2005
Location: Toronto
Programs: AC SE MM, Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,101
I suspect SNA’s won’t work here, There just aren’t that many suites and there is a clientele who actually pay for them. I’ve received an upgrade to the beachfront before, I would say that would be worth burning an SNA for if it was an option. Although the rooms themselves are not as nice as the main wing, the beachfront makes up for it.
Feb 16, 2019, 10:16 pm
#341
Join Date: May 2016
Location: searching FT for a J deal
Programs: Hyatt Globalist, Marriott Unobtainium, Delta Diamond
Posts: 268
This was my first time ever using the Suite Night Awards... and it was a very simple process.
I used 7 nights for my reservation which starts in May of this year. I had 10 nights, and after this process I have 3 nights remaining.
Attached is the SNA screen from Marriott.
I used 7 nights for my reservation which starts in May of this year. I had 10 nights, and after this process I have 3 nights remaining.
Attached is the SNA screen from Marriott.
Feb 17, 2019, 4:21 am
#342
Join Date: Mar 2018
Location: EDI/GLA
Programs: DL 2 MM Unobtainum | UA 1.1MM Gold | MR Bonvoy Titanium
Posts: 2,268
This was my first time ever using the Suite Night Awards... and it was a very simple process.
I used 7 nights for my reservation which starts in May of this year. I had 10 nights, and after this process I have 3 nights remaining.
Attached is the SNA screen from Marriott.
I used 7 nights for my reservation which starts in May of this year. I had 10 nights, and after this process I have 3 nights remaining.
Attached is the SNA screen from Marriott.
Feb 17, 2019, 9:36 am
#343
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
As far as I know, the property has no involvement in the clearing of suite night award certificates. I would be working the titanium or ambassador desks for clearing of the upgrade, not the property.
Feb 17, 2019, 4:04 pm
#344
Join Date: Mar 2018
Location: EDI/GLA
Programs: DL 2 MM Unobtainum | UA 1.1MM Gold | MR Bonvoy Titanium
Posts: 2,268
There have been numerous posts of guests arriving to the property to find themselves in a Deluxe room and not a Suite as "promised" when their SNA clears.
Feb 17, 2019, 4:23 pm
#345
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Yes, but the property's classification of rooms may not align with what Marriott has classified the rooms as in its booking system. Whether or not this involves games by the property is beyond my knowledge.