Jan 23, 2015, 9:06 am
Last edit by: tattikat2
Property is a resort, so Autograph Collection resort benefits apply.
Confirmed list of benefits for Marriott Platinum Elite (and higher) members:
— Welcome Gift of 1000 Marriott Bonvoy points (per stay) OR continental breakfast at Manta Restaurant for member +1 (per day). See post 595 for a recent report of the elite breakfast benefit.
— Eligible for an upgrade and late check-out, if available.
— High-speed internet
Confirmed list of benefits for ALL Marriott Rewards Members:
— Free wifi (3 devices max, also extends out to the beach area)
— 10% discount on breakfast buffet at Manta Restaurant (3/29/21 unsure what is offered as there is no buffet)
— 10% discount for MKBH's twice-weekly Luau dinner and show
— 2 comp rental club sets with 2 paid rounds for golf
— 2 comp tennis racquet rentals
Maximum # in room is THREE (which is strange for a family property), but multiple calls to property have confirmed this/they're holding to it.
02-02-2024 Website now says 3rd and now 4th adult in room is $95 extra per person
Parking:
— Electric car charging stations: 4, For a fee
— On-site parking, fee: 30 USD daily
— Valet parking, fee: 30 USD daily
Room pictures: https://maunakeabeachhotel.com/accommodations/
Area restaurants: https://www.flyertalk.com/forum/hawa...ts-thread.html
Confirmed list of benefits for Marriott Platinum Elite (and higher) members:
— Welcome Gift of 1000 Marriott Bonvoy points (per stay) OR continental breakfast at Manta Restaurant for member +1 (per day). See post 595 for a recent report of the elite breakfast benefit.
— Eligible for an upgrade and late check-out, if available.
— High-speed internet
Confirmed list of benefits for ALL Marriott Rewards Members:
— Free wifi (3 devices max, also extends out to the beach area)
— 10% discount on breakfast buffet at Manta Restaurant (3/29/21 unsure what is offered as there is no buffet)
— 10% discount for MKBH's twice-weekly Luau dinner and show
— 2 comp rental club sets with 2 paid rounds for golf
— 2 comp tennis racquet rentals
Maximum # in room is THREE (which is strange for a family property), but multiple calls to property have confirmed this/they're holding to it.
02-02-2024 Website now says 3rd and now 4th adult in room is $95 extra per person
Parking:
— Electric car charging stations: 4, For a fee
— On-site parking, fee: 30 USD daily
— Valet parking, fee: 30 USD daily
Room pictures: https://maunakeabeachhotel.com/accommodations/
Area restaurants: https://www.flyertalk.com/forum/hawa...ts-thread.html
Mauna Kea Beach Hotel Autograph Collection, Big Island of Hawaii [Master Thread]
May 28, 2020, 7:19 pm
#453
FlyerTalk Evangelist
Join Date: Feb 2003
Posts: 10,202
I got a survey after a stay a few years ago and said the exact same thing. If people want the “mega resort” experience there are plenty of options on the big island. MK is special because it has a timeless relaxed luxury feel and I told them I hope they don’t mess around with it. I’ve stayed there at least once a year for the last 6 or 7 years and I won’t go back if they try to turn it into an upscale Hapuna or Fairmont.
May 29, 2020, 10:54 am
#454
Join Date: Mar 2006
Location: SF
Programs: UA GS, 3MM, Titanium Elite for life
Posts: 149
Well, the governor has extended the date beyond 30-June. New date to be announced soon.
https://www.staradvertiser.com/2020/...avid-ige-says/
-sr
https://www.staradvertiser.com/2020/...avid-ige-says/
-sr
May 29, 2020, 5:22 pm
#455
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
I wouldn't call the pool perfect. I think it's pretty boring. Plus whether it's correct or not, the younger generation do prefer laying around the pool to going to the beach so maybe something other than a boring oval wouldn't be a bad idea.
May 29, 2020, 8:55 pm
#456
Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE+A, HH D, Nat'l EE, Hertz Plat, Avis PC
Posts: 3,708
This discussion about the pool perfectly sums up the MKBH's problem. They are perfectly happy catering to the same clientele who have gone there for years and who remember it as some "grand old dame". But now it's just a tired property with a lackluster staff on a spectacular beach. And that clientele who remembers years of family holidays are rapidly dying off, while the place continues to alienate anyone new by overpromising and under-delivering on a luxury or even upscale Hawaiian experience. Sad, really, to watch the place die from the inside out.
May 29, 2020, 9:18 pm
#457
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,855
This discussion about the pool perfectly sums up the MKBH's problem. They are perfectly happy catering to the same clientele who have gone there for years and who remember it as some "grand old dame". But now it's just a tired property with a lackluster staff on a spectacular beach. And that clientele who remembers years of family holidays are rapidly dying off, while the place continues to alienate anyone new by overpromising and under-delivering on a luxury or even upscale Hawaiian experience. Sad, really, to watch the place die from the inside out.
May 30, 2020, 9:06 am
#458
Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE+A, HH D, Nat'l EE, Hertz Plat, Avis PC
Posts: 3,708
Yeah some of the rooms need a refresh. But it definitely has something special still. Most of the people are not there for the service. It’s all about the beach, which is pound for pound the best in Hawaii. I worry that it’s not as profitable for it’s owners as a modern mega resort would be. It doesn’t have the size to host big conferences etc. But a major redevelopment which added more rooms would change the ambiance and atmosphere for the worse.
May 30, 2020, 11:49 pm
#459
Join Date: Jun 2003
Location: san francisco.
Programs: Marriott Ti, OW Ruby
Posts: 1,848
No argument about that beach, that's for sure. But even on a Hawaiian vacation to a resort with a near-perfect beach, I'm still going to be spending a lot of time in my room and on the grounds. And for the prices they charge, and the flowery language with which they describe themselves online, I most definitely expected Ritz (or at the very least Marriott) levels of service. I think the best word I could use to describe the staff's overall attitude was "indifferent". They didn't seem to care about much of anything, or even really to want to be there. It sucked all the magic out of what should have been a wonderful stay.
The concept of Laurance S. Rockefeller and designed and built in 1964 by renowned architect and engineering company Skidmore, Owens and Merrill, the hotel is a study in mid-century modern design. The building was presented with an honors award by the American Institute of Architects in 1967 and was inducted as a member of Historic Hotels of America. HHA is the official program of the National Trust for Historic Preservation, which recognizes and celebrates the finest historic hotels across America.
The original landscaping included 200,000 plants representing more than 200 varieties for the hotel grounds.
It also has an extensive (1,600+ ) collection of art objects from Asia, Oceania and the Pacific Rim which are displayed all over the hotel, out in the open for guests to discover and enjoy.
The beach on which the hotel sits, known locally as Kaunaʻoa Bay, as a number of FT members have mentioned, is outstanding having been named top beach in the US in 2000 by Dr Beach.
It is of it's time and era and as such may not represent what is considered current or modern.
It is however, most certainly a one of a kind hotel in todays cookie cutter world and for those that share an appreciation of these attributes, it is a place to savor and enjoy.
Last edited by tattikat2; May 31, 2020 at 9:17 am
May 31, 2020, 12:45 pm
#460
Join Date: May 2003
Location: Texas
Programs: Hyatt Glob (Barely); Marriott Plat Life; AA Up and Down Now Plat; Hilton, UA, BA, HA Peasant
Posts: 2,667
Yes thats what I heard as well reg. July ( they said email June 25th for update)
I did also enquire about their 2021 renovation schedule and was told this:
RENOVATION FOR 2021
The MAIN BUILDING WILL BE CLOSED from 3/22 to 7/18 - (4MONTHS)
The BEACHFRONT WING WILL BE CLOSED from 7/19 to 10/3 (ABOUT 3MONTHS)
Do not know if the wing not being renovated is available during these time, or also how disruptive this work will be if you are staying during it.
I did also enquire about their 2021 renovation schedule and was told this:
RENOVATION FOR 2021
The MAIN BUILDING WILL BE CLOSED from 3/22 to 7/18 - (4MONTHS)
The BEACHFRONT WING WILL BE CLOSED from 7/19 to 10/3 (ABOUT 3MONTHS)
Do not know if the wing not being renovated is available during these time, or also how disruptive this work will be if you are staying during it.
Not that they should not be fined retroactively for painting over mahogany woodwork in some prior refresh, but why not just dive into the reno when the place was shut down anyway? Could be done with half a wing before they reopen, and most of the hotel before occupancy comes back.
Then again pointing out the obvious never helped my management career.
Glad I went in March before things completely went off the rails.
May 31, 2020, 3:24 pm
#461
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,855
So they tented the place to fumigate, but plan on ripping out the interiors next year anyway?
Not that they should not be fined retroactively for painting over mahogany woodwork in some prior refresh, but why not just dive into the reno when the place was shut down anyway? Could be done with half a wing before they reopen, and most of the hotel before occupancy comes back.
Then again pointing out the obvious never helped my management career.
Glad I went in March before things completely went off the rails.
Not that they should not be fined retroactively for painting over mahogany woodwork in some prior refresh, but why not just dive into the reno when the place was shut down anyway? Could be done with half a wing before they reopen, and most of the hotel before occupancy comes back.
Then again pointing out the obvious never helped my management career.
Glad I went in March before things completely went off the rails.
Jun 11, 2020, 12:00 am
#462
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,855
Well, the governor has extended the date beyond 30-June. New date to be announced soon.
https://www.staradvertiser.com/2020/...avid-ige-says/
-sr
https://www.staradvertiser.com/2020/...avid-ige-says/
-sr
Jun 11, 2020, 8:33 pm
#465
Join Date: Nov 1999
Location: SoCal; DO-RAGS: Old Gold tagged, PIP, LatPass 1/2, AA 4MM, HH LT Diamond, Marriott Titanium/LT Plat, Omni
Posts: 9,180
