Jan 23, 2015, 9:06 am
Last edit by: tattikat2
Property is a resort, so Autograph Collection resort benefits apply.
Confirmed list of benefits for Marriott Platinum Elite (and higher) members:
— Welcome Gift of 1000 Marriott Bonvoy points (per stay) OR continental breakfast at Manta Restaurant for member +1 (per day). See post 595 for a recent report of the elite breakfast benefit.
— Eligible for an upgrade and late check-out, if available.
— High-speed internet
Confirmed list of benefits for ALL Marriott Rewards Members:
— Free wifi (3 devices max, also extends out to the beach area)
— 10% discount on breakfast buffet at Manta Restaurant (3/29/21 unsure what is offered as there is no buffet)
— 10% discount for MKBH's twice-weekly Luau dinner and show
— 2 comp rental club sets with 2 paid rounds for golf
— 2 comp tennis racquet rentals
Maximum # in room is THREE (which is strange for a family property), but multiple calls to property have confirmed this/they're holding to it.
02-02-2024 Website now says 3rd and now 4th adult in room is $95 extra per person
Parking:
— Electric car charging stations: 4, For a fee
— On-site parking, fee: 30 USD daily
— Valet parking, fee: 30 USD daily
Room pictures: https://maunakeabeachhotel.com/accommodations/
Area restaurants: https://www.flyertalk.com/forum/hawa...ts-thread.html
Confirmed list of benefits for Marriott Platinum Elite (and higher) members:
— Welcome Gift of 1000 Marriott Bonvoy points (per stay) OR continental breakfast at Manta Restaurant for member +1 (per day). See post 595 for a recent report of the elite breakfast benefit.
— Eligible for an upgrade and late check-out, if available.
— High-speed internet
Confirmed list of benefits for ALL Marriott Rewards Members:
— Free wifi (3 devices max, also extends out to the beach area)
— 10% discount on breakfast buffet at Manta Restaurant (3/29/21 unsure what is offered as there is no buffet)
— 10% discount for MKBH's twice-weekly Luau dinner and show
— 2 comp rental club sets with 2 paid rounds for golf
— 2 comp tennis racquet rentals
Maximum # in room is THREE (which is strange for a family property), but multiple calls to property have confirmed this/they're holding to it.
02-02-2024 Website now says 3rd and now 4th adult in room is $95 extra per person
Parking:
— Electric car charging stations: 4, For a fee
— On-site parking, fee: 30 USD daily
— Valet parking, fee: 30 USD daily
Room pictures: https://maunakeabeachhotel.com/accommodations/
Area restaurants: https://www.flyertalk.com/forum/hawa...ts-thread.html
Mauna Kea Beach Hotel Autograph Collection, Big Island of Hawaii [Master Thread]
Jul 19, 2017, 10:04 pm
#211
Join Date: Jun 2003
Location: san francisco.
Programs: Marriott Ti, OW Ruby
Posts: 1,849
Award stay question
Hello,
Do the staff reach out to guest prior to their stay with paid upgrade offers when on an award stay?
Thank you for any replies^
Do the staff reach out to guest prior to their stay with paid upgrade offers when on an award stay?
Thank you for any replies^
Last edited by tattikat2; Jul 19, 2017 at 10:05 pm Reason: spelling, always speeling.
Jul 19, 2017, 11:57 pm
#212
Join Date: Apr 2013
Posts: 225
Jul 20, 2017, 9:29 am
#213
Join Date: Jun 2003
Location: san francisco.
Programs: Marriott Ti, OW Ruby
Posts: 1,849
Aug 10, 2017, 9:28 pm
#215
Join Date: Aug 2012
Posts: 542
Depends on what upgrade you're looking for. Stayed there last summer over the 4th and had two rooms upgraded to beach front. I was contacted by the concierge before we arrived and I worked my magic on them. We love Mauna Kea and we're headed back in February but it is a slow paced hang at the beach kind of resort. It is far from everything. The Wailea Beach Marriott on Maui is in the middle of Wailea and is walking distance to a couple of great beach's, restaurants, shops, etc... depends on what your looking for. If you just want to hang at the beach there are few properties in HI better than the Mauna Kea.
Aug 11, 2017, 11:09 am
#216
Join Date: Apr 2013
Location: OGG
Programs: AA Plat, A List Pref, Marriott Ambassador
Posts: 356
David -- can you give any more detail on how you worked your magic with the concierge? I just got my advance email from them as well. I don't need beachfront, but would love an upgrade to from the basic golf view to a Deluxe (which appears to be about 300 sqft bigger). Was it a paid upgrade or complimentary? I'm a gold, so hopefully that helps a little, though not as much as plat would of course. Looks like there are still plenty of rooms for sale at relatively low rates -- I guess late August may be sort of a slow time, which hopefully helps for upgrade potential. Any hints/suggestions are much appreciated. Thanks!
Aug 11, 2017, 1:44 pm
#217
Join Date: Aug 2012
Posts: 542
Great, thanks so much David! We are planning to book a few things, Luau, maybe Clambake, etc. It's our first trip to Hawaii, which may not qualify as a special occasion, but I'll see how I do. I totally get the subtly asking without asking.
Aug 15, 2017, 2:25 pm
#219
Join Date: Aug 2012
Posts: 542
For me, it was 13 days in advance of check-in, but I don't know if that's standardized at all or just whenever the concierge gets to it.
Aug 15, 2017, 3:14 pm
#220
Join Date: Jun 2003
Location: san francisco.
Programs: Marriott Ti, OW Ruby
Posts: 1,849
Aug 18, 2017, 3:03 pm
#221
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,859
For award bookings, what sort of upgrade rates are offered in the concierge email?
For reference, awards get you a standard room golf view, and its possible to confirm at booking :
Deluxe golf eCertificate plus 75 USD required per night.
Beachfront eCertificate plus 150 USD required per night.
Oceanview eCertificate plus 200 USD required per night.
For reference, awards get you a standard room golf view, and its possible to confirm at booking :
Deluxe golf eCertificate plus 75 USD required per night.
Beachfront eCertificate plus 150 USD required per night.
Oceanview eCertificate plus 200 USD required per night.
Aug 23, 2017, 7:45 pm
#224
Join Date: May 2017
Location: Pittsburgh, PA
Programs: Marriott Titanium Elite (Lifetime Gold), United 1K
Posts: 128
Received my concierge email last weekend for my stay that is 2.5 weeks out. So far, confirmed a couple of reservations that I'm not sure I'll stick with or not, and asked about an upgrade as a Platinum. Two different people responded saying I won't know until check-in (which I expected, TBH).
Some questions for the group:
- Does anyone recommend the clam bake? At $120 a pop, we'd consider it, but wanted some thoughts on the group. We were considering a private dinner option but the pricing is just absurd.
- Do they typically do day-of spa deals at this resort? I don't want to book anything in advance in case they do, as I've done this frequently at other resorts.
Some questions for the group:
- Does anyone recommend the clam bake? At $120 a pop, we'd consider it, but wanted some thoughts on the group. We were considering a private dinner option but the pricing is just absurd.
- Do they typically do day-of spa deals at this resort? I don't want to book anything in advance in case they do, as I've done this frequently at other resorts.
Aug 24, 2017, 2:37 pm
#225
Join Date: Sep 2014
Posts: 553
I didn't think to check the spa at this hotel for some reason, so I don't know the answer. However, for comparison, what types of deals have you found at other resorts, and how do you hear about them typically? I wasn't aware hotel spas had day-of deals!