JW Marriott Cancun, Mexico [Master Thread]
#1
Original Poster
Join Date: Feb 2009
Location: Los Angeles, CA
Programs: UA Premier Gold, Starwood Gold, Plat AE, CO PP MC, Marriott Rewards Plat, Virgin Elevate Gold
Posts: 1,380
JW Marriott Cancun, Mexico [Master Thread]
We are staying in a Luxury 1 BR Suite; My rate does not include breakfast.
I believe that I will get access to CL. Will that cover myself and 2 guests for breakfast?
arrival gift?
room upgrade?
I believe that I will get access to CL. Will that cover myself and 2 guests for breakfast?
arrival gift?
room upgrade?
#2
Join Date: Aug 2011
Programs: Hilton - Diamond / Marriott - Platinum / SPG - Platinum / Priority Club - Platinum
Posts: 357
Nada! Stayed there in feb as a PP, and got ZIP. (No lounge either) I must say it was a great vaca though.

#4
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,242
Resorts are excluded from the Guaranteed Lounge Access/Free Breakfast benefit.
Yes.
500 points or a $10 food/beverage credit. It's officially guaranteed.
Maybe.
But the key sentence is: "Based on room availability at check-in and limited to a Member's personal guestroom, we’ll do our best to upgrade your room." You booked a "Luxury 1 BR Suite," so maybe you can get one with a very nice view. Be sure to ask about an upgrade.
Remember you also get "Free Internet Access - Premium Tiered Service."
See http://www.marriott.com/rewards/memb...ts/platinum.mi
Also see http://www.marriott.com/rewards/memb...s/guarantee.mi
#5
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,461
True, but with the exception of a few resorts (and the St Pancras Renaissance-which sniffs at mere golds) with "private clubs", if the resort has a lounge (and some of them do), then plats/golds get access.
Last edited by ohmark; Jun 5, 14 at 3:04 pm
#6
Join Date: Oct 2004
Location: London
Programs: MUCCI; BAEC Lifetime Gold; Marriott Bonvoy Emeritus Titanium; Hertz#1, Avis Presidents Club
Posts: 3,195
There is no CL as such as the JW Marriott in Cancun. The only lounge is Club 91 which is only available to guests paying for a Club 91 room.
#7
Join Date: Jul 2005
Posts: 1,073
No.
Resorts are excluded from the Guaranteed Lounge Access/Free Breakfast benefit.
Yes.
500 points or a $10 food/beverage credit. It's officially guaranteed.
Maybe.
But the key sentence is: "Based on room availability at check-in and limited to a Member's personal guestroom, well do our best to upgrade your room." You booked a "Luxury 1 BR Suite," so maybe you can get one with a very nice view. Be sure to ask about an upgrade.
Remember you also get "Free Internet Access - Premium Tiered Service."
See http://www.marriott.com/rewards/memb...ts/platinum.mi
Also see http://www.marriott.com/rewards/memb...s/guarantee.mi
Resorts are excluded from the Guaranteed Lounge Access/Free Breakfast benefit.
Yes.
500 points or a $10 food/beverage credit. It's officially guaranteed.
Maybe.
But the key sentence is: "Based on room availability at check-in and limited to a Member's personal guestroom, well do our best to upgrade your room." You booked a "Luxury 1 BR Suite," so maybe you can get one with a very nice view. Be sure to ask about an upgrade.
Remember you also get "Free Internet Access - Premium Tiered Service."
See http://www.marriott.com/rewards/memb...ts/platinum.mi
Also see http://www.marriott.com/rewards/memb...s/guarantee.mi
Considering everyone gets Internet via the Resort Fee it really isn't a perk. I rarely stay at Marriotts in Florida or the Caribbean anymore due to the lack of benefits for Platinums. Without a doubt there are Better options than Marriott in Florida/Caribbean. I think Florida has like 33 Marriott Resorts. None that I am aware of give you much. I think the Marriott at Seaworld gives an extra 1000 pts and Grande Lakes JW gives you free parking.
#8
Original Poster
Join Date: Feb 2009
Location: Los Angeles, CA
Programs: UA Premier Gold, Starwood Gold, Plat AE, CO PP MC, Marriott Rewards Plat, Virgin Elevate Gold
Posts: 1,380
Wow. None of this sounds all that good.
A 5-star hotel in a glamorous vacation spot, and top tier status, and all I can expect is a "possible" upgrade with a better room view and a dining credit?
I thought the benefits would be MUCH better than all that
A 5-star hotel in a glamorous vacation spot, and top tier status, and all I can expect is a "possible" upgrade with a better room view and a dining credit?
I thought the benefits would be MUCH better than all that
#9
Join Date: May 2011
Programs: US Airways Gold, Marriott Platinum, SW A List
Posts: 1,575
Probably should have researched it more if it mattered. Other programs may have been better suited for you.
#10
Yup. I'm a long time Platinum Preferred and its hard to expect much...
#11
Original Poster
Join Date: Feb 2009
Location: Los Angeles, CA
Programs: UA Premier Gold, Starwood Gold, Plat AE, CO PP MC, Marriott Rewards Plat, Virgin Elevate Gold
Posts: 1,380
#13
Join Date: Feb 2012
Location: Helsinki (Finland)
Programs: IHG Plat, Marriott Plat
Posts: 468
I don't think I have ever been charged a resort fee at JW Cancun (or CasaMagna next door either) so free internet is a real perk even if maybe not a huge one.
Elite status (Platinum, maybe Gold also?) also gives you 15% discount on breakfast, maybe on in-room dining and restaurant dinners as well but not sure if I remember this one correctly.
We have always been upgraded, too, but we are not from US and have probably stayed there outside of US mass vacation times so maybe fewer Plats among other guests when we have been there.
Elite status (Platinum, maybe Gold also?) also gives you 15% discount on breakfast, maybe on in-room dining and restaurant dinners as well but not sure if I remember this one correctly.
We have always been upgraded, too, but we are not from US and have probably stayed there outside of US mass vacation times so maybe fewer Plats among other guests when we have been there.
#14
Join Date: Jul 2005
Posts: 1,073
I preach it often. Marriott should not be your chain of choice if you stay mainly in Florida/Caribbean. Way too many Resorts with no benefits. Way Too many "hotels" called "resorts" too.