Jul 19, 2021, 4:38 pm
JW Marriott Essex House, New York City (Manhattan) [Master Thread]
Mar 4, 2018, 1:33 pm
#196
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 41,109
I can assure you that children in the lounge doesn't seem to be an issue. When I have stayed it was clear the families were bringing in kids, as in the evening during the bar service it was difficult to find anywhere to sit because families with kids were sprawled out. This is the same problem with the J.W. Marriott in Singapore. I personally don't think children should be allowed in an executive lounge, period. If you want to call it a club lounge and also sell access then fine, but an executive lounge infers, by name, that it's for business travelers. But I digress.
There is a small stand when you enter the lounge. Sometimes it was staffed, but other times it wasn't. I've never seen anyone challenged for their name or room number because you need a special card to access the room. Your regular room card doesn't work.
There is a small stand when you enter the lounge. Sometimes it was staffed, but other times it wasn't. I've never seen anyone challenged for their name or room number because you need a special card to access the room. Your regular room card doesn't work.
thank you for the info
much appreciated
Mar 27, 2018, 12:55 pm
#197
Join Date: Apr 2004
Posts: 1,614
I booked a five night stay using points that will span Memorial Day weekend. I just looked at the reservation on the website, and noted that a $25.00 daily fee has been added since I made this booking on January 31. I also noted that the T&C’s permit the hotel to do this. (Shame on me! ). I am a Plat, and am curious whether anyone has been successful in having this fee waived when it has been added after the fact.
Also, the CL appears to be closed over the weekend, and I noted that while there is no offer of a restaurant breakfast, there is compensation of 1,000 MR points. Would this be offered for each day that the lounge is closed or just once?
Finally, what can I expect to receive for the $25.00 at this property?
My wife is part of a choir that has a performance at Carnegie Hall while we are in NYC, which makes the Essex House location highly convenient for us, so changing hotels is not really an option.
Thanks for any input.
Also, the CL appears to be closed over the weekend, and I noted that while there is no offer of a restaurant breakfast, there is compensation of 1,000 MR points. Would this be offered for each day that the lounge is closed or just once?
Finally, what can I expect to receive for the $25.00 at this property?
My wife is part of a choir that has a performance at Carnegie Hall while we are in NYC, which makes the Essex House location highly convenient for us, so changing hotels is not really an option.
Thanks for any input.
Last edited by SCEflyer; Mar 27, 2018 at 12:58 pm Reason: Clarification
Mar 27, 2018, 2:35 pm
#199
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
I booked a five night stay using points that will span Memorial Day weekend. I just looked at the reservation on the website, and noted that a $25.00 daily fee has been added since I made this booking on January 31. I also noted that the T&C’s permit the hotel to do this. (Shame on me! ). I am a Plat, and am curious whether anyone has been successful in having this fee waived when it has been added after the fact.
Also, the CL appears to be closed over the weekend, and I noted that while there is no offer of a restaurant breakfast, there is compensation of 1,000 MR points. Would this be offered for each day that the lounge is closed or just once?
Finally, what can I expect to receive for the $25.00 at this property?
My wife is part of a choir that has a performance at Carnegie Hall while we are in NYC, which makes the Essex House location highly convenient for us, so changing hotels is not really an option.
Thanks for any input.
Also, the CL appears to be closed over the weekend, and I noted that while there is no offer of a restaurant breakfast, there is compensation of 1,000 MR points. Would this be offered for each day that the lounge is closed or just once?
Finally, what can I expect to receive for the $25.00 at this property?
My wife is part of a choir that has a performance at Carnegie Hall while we are in NYC, which makes the Essex House location highly convenient for us, so changing hotels is not really an option.
Thanks for any input.
I pulled up Marriott.com and did a dummy reservation for this property. Marriott.com says: "Please note - USD 25 daily destination fee added to room rate includes USD 25 food and beverage credit, enhanced Internet and more."
The "daily destination fee" is not defined in the rate information nor anywhere on the website. For example what is included as "more" is not defined nor listed.
Resort fees are bad enough, but charging a "destination fee" for "enhanced internet" when gold and platinum elites already receive complimentary "enhanced internet" is outrageous.
Mar 27, 2018, 2:49 pm
#200
Join Date: Mar 2005
Location: Rancho Mirage, CA
Programs: Marriott Lifetime Titanium
Posts: 321
I would protest it. You should have your original email without it.
I pulled up Marriott.com and did a dummy reservation for this property. Marriott.com says: "Please note - USD 25 daily destination fee added to room rate includes USD 25 food and beverage credit, enhanced Internet and more."
The "daily destination fee" is not defined in the rate information nor anywhere on the website. For example what is included as "more" is not defined nor listed.
Resort fees are bad enough, but charging a "destination fee" for "enhanced internet" when gold and platinum elites already receive complimentary "enhanced internet" is outrageous.
I pulled up Marriott.com and did a dummy reservation for this property. Marriott.com says: "Please note - USD 25 daily destination fee added to room rate includes USD 25 food and beverage credit, enhanced Internet and more."
The "daily destination fee" is not defined in the rate information nor anywhere on the website. For example what is included as "more" is not defined nor listed.
Resort fees are bad enough, but charging a "destination fee" for "enhanced internet" when gold and platinum elites already receive complimentary "enhanced internet" is outrageous.
Mar 27, 2018, 8:05 pm
#201
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,096
I had that happen at the Marriott East Side. They put a destination fee in place well after I had made my reservation. When I showed up and mentioned it, they said it would not apply to any reservations made prior to its implementation. I suggest you question it upon arrival.
Cheers.
Mar 28, 2018, 5:03 am
#202
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 41,109
I would protest it. You should have your original email without it.
I pulled up Marriott.com and did a dummy reservation for this property. Marriott.com says: "Please note - USD 25 daily destination fee added to room rate includes USD 25 food and beverage credit, enhanced Internet and more."
The "daily destination fee" is not defined in the rate information nor anywhere on the website. For example what is included as "more" is not defined nor listed.
Resort fees are bad enough, but charging a "destination fee" for "enhanced internet" when gold and platinum elites already receive complimentary "enhanced internet" is outrageous.
I pulled up Marriott.com and did a dummy reservation for this property. Marriott.com says: "Please note - USD 25 daily destination fee added to room rate includes USD 25 food and beverage credit, enhanced Internet and more."
The "daily destination fee" is not defined in the rate information nor anywhere on the website. For example what is included as "more" is not defined nor listed.
Resort fees are bad enough, but charging a "destination fee" for "enhanced internet" when gold and platinum elites already receive complimentary "enhanced internet" is outrageous.
First on the daily destination fee, I did see that banner that you listed above about the destination fee. It definitely applied to my 4 night award booking. Question: it is a daily fee but do I only get "one" $25 food and beverage credit? As a gold I should get enhanced internet so I'm also curious as to what "more" entails? Does it entail use of the gym which looks fairly nice via the pictures on the website.
Second: As stated above, I have the Manhattan Suite booked for four nights, the first night of my trip [which I still have not booked a room] does not have the MS available for points although it is available for purchase. Question: "IF" the MS becomes available that first night, do I just call to get it added as the 5th night free? [Yes I realize I'll pay the points premium for the suite]
Third: What is the closest subway stop to this property?
Mar 28, 2018, 7:52 pm
#203
Join Date: Apr 2004
Posts: 1,614
In regard to subway stops, the “legacy”.BMT lines stop at 7th Avenue and 57th Street. You will find the 1 & 2 ex-IRT lines and the old IND A B & C lines at Columbus Circle. Both stops are an easy walk from the hotel. I recommend checking the Essex House webpage for more information.
Also, in regard to an earlier point, I do have the January ‘18 confirmation, and intend to have a candid conversation with the GM, if the FD doesn’t waIve the $25.00 daily fee. I could care less about the “benefits”.
Mar 29, 2018, 7:44 am
#204
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
In regard to subway stops, the “legacy”.BMT lines stop at 7th Avenue and 57th Street. You will find the 1 & 2 ex-IRT lines and the old IND A B & C lines at Columbus Circle. Both stops are an easy walk from the hotel. I recommend checking the Essex House webpage for more information.
Also, in regard to an earlier point, I do have the January ‘18 confirmation, and intend to have a candid conversation with the GM, if the FD doesn’t waIve the $25.00 daily fee. I could care less about the “benefits”.
Mar 31, 2018, 6:28 am
#205
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Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 41,109
Good for you. At the very minimum, the property needs to clearly define what is included and provide something of value to gold and platinum elites since it is charging for the premium/enhanced wireless internet. For what it's worth, $25 is probably two drinks from the honor bar in the executive lounge.
Mar 31, 2018, 9:47 am
#206
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Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,418
Why does there have to be something else? It's the same money grab numerous other properties are pulling in NYC and elsewhere. Just a way to raise rates without visibly raising the rate. Unless and until the FTC declares this practice unlawful, you will see it continue to spread.
Unfortunate that this property has chosen to follow this trend.
Unfortunate that this property has chosen to follow this trend.
Mar 31, 2018, 9:58 am
#207
Join Date: Oct 2009
Posts: 502
Seems the trend has been to reduce the fee a bit ($5 or so) for elites since wifi is already included in benefits. usually find out at checkout on the invoice.
Mar 31, 2018, 11:06 am
#208
Join Date: Mar 2005
Location: Rancho Mirage, CA
Programs: Marriott Lifetime Titanium
Posts: 321
I believe at the Marriott East Side there was a dry cleaning credit and a few other items. I can't remember if it was daily or a one time, as it did not apply to my reservation. Perhaps a call to the property is in order.
Mar 31, 2018, 1:24 pm
#209
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Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 41,109
I presume this is something that has to be requested or discussed at the FD during check in or soon thereafter.
Mar 31, 2018, 2:31 pm
#210
Join Date: Oct 2009
Posts: 502
When I stayed at a resort this past december it was already done for me and ive seen other mentions of it around FT as well. I would think if it is policy now they will just do it versus waiting for an elite to haggle with them.