JW Marriott Essex House, New York City (Manhattan) [Master Thread]
#181
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I find this property to be one of the gems in the Marriott system. Service has been great for me and the lounge breakfast is better than any other Marriott I've stayed at in the US.
#182
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That is completely unrealistic. Manhattan suite is a fantastic upgrade and the NYC skyline view is quite pleasant.
I find this property to be one of the gems in the Marriott system. Service has been great for me and the lounge breakfast is better than any other Marriott I've stayed at in the US.
I find this property to be one of the gems in the Marriott system. Service has been great for me and the lounge breakfast is better than any other Marriott I've stayed at in the US.
And I don't know you can say this is a "gem." Yes, the lounge is better than most or maybe all domestic properties without a M Club lounge, but the level of service isn't on par with J.W. Marriott hotels. Heck, even Motel 6 gives each room a coffeemaker. Having turndown service but not providing it unless someone requests it and then not telling guests to request it if they want it is poor.
#183
Join Date: Oct 2009
Posts: 502
That is completely unrealistic. Manhattan suite is a fantastic upgrade and the NYC skyline view is quite pleasant.
I find this property to be one of the gems in the Marriott system. Service has been great for me and the lounge breakfast is better than any other Marriott I've stayed at in the US.
I find this property to be one of the gems in the Marriott system. Service has been great for me and the lounge breakfast is better than any other Marriott I've stayed at in the US.
#184
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You must be comparing to Asia, because for a domestic or latin american property, the service is excellent.
#185
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Not having coffeemakers, not having turndown service, not having a guide or directory of services in the room, not delivering a newspaper to the room (or even by the elevators), not having an espresso machine in the lounge, and not having coffee mugs in the lounge has nothing to do with where the hotel is located.
#186
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Not having coffeemakers, not having turndown service, not having a guide or directory of services in the room, not delivering a newspaper to the room (or even by the elevators), not having an espresso machine in the lounge, and not having coffee mugs in the lounge has nothing to do with where the hotel is located.
#187
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I booked a regular king-sized room with my usual request for a high floor at the J.W. Marriott Essex House in New York. I noticed about 24 hours ahead of time that I had been upgraded into a junior suite. I did the online check-in and arrived about 20 minutes ahead of my stated time. When I arrived I was told I was upgraded into what was described as a "family suite." I was also thanked for my platinum-premier status.
It's a spacious two-room suite that includes a large bathroom. The bathroom has both a bath tub and a standalone shower. While I don't care for the couch -- it's the same velvet-like black material used in the junior suites at this property, a material that will show stains easily -- the upgrade was very nice. My only complaint is the suite is on the 11th floor and has zero view. The view is of the sides or windows of neighboring buildings. I would rather been upgraded to a non-suite on a high floor with a Central Park view.
Interestingly enough, the family suite came with a Keurig coffeemaker. This is one of the few hotels in the entire portfolio of Marriott brands without coffeemakers.
As usual, the executive lounge at night was VERY crowded. I walked in, grabbed a couple cans of Diet Pepsi and left.
It's a spacious two-room suite that includes a large bathroom. The bathroom has both a bath tub and a standalone shower. While I don't care for the couch -- it's the same velvet-like black material used in the junior suites at this property, a material that will show stains easily -- the upgrade was very nice. My only complaint is the suite is on the 11th floor and has zero view. The view is of the sides or windows of neighboring buildings. I would rather been upgraded to a non-suite on a high floor with a Central Park view.
Interestingly enough, the family suite came with a Keurig coffeemaker. This is one of the few hotels in the entire portfolio of Marriott brands without coffeemakers.
As usual, the executive lounge at night was VERY crowded. I walked in, grabbed a couple cans of Diet Pepsi and left.
#188
Join Date: Apr 2004
Posts: 1,614
Charge for In Room Safe???
I have booked a five night stay here over Memorial Day weekend. The "Room Details" page for our Essex room on the website, states that a safe is available, but that there is a fee for using it. Would anyone who has stayed here know if this accurate, and if so what is the cost?
#190
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#191
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I have booked a five night stay here over Memorial Day weekend. The "Room Details" page for our Essex room on the website, states that a safe is available, but that there is a fee for using it. Would anyone who has stayed here know if this accurate, and if so what is the cost?
#192
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#193
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My comments weren't negative. Saying I didn't receive X, which is normally included or is advertised as being included, isn't negative.
And regardless, it's a hotel colleagues and I use for business.
#194
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Suites vs two connecting rooms
Family of four [2 adults/2 teens 13 & 16]
July visit for two nights during the week
Can get two rooms [2 Q & 1K] for two nights at a total MR points cost of 190K
or
can get a Jr. [160K] or one of the family suites at a cost of 170k for a Manhattan or Family suite
the question is in the suites is there a possibility of 3 sleeping beds? I.e... King Bed, sofa pullout appears to be a queen but is there a 3rd couch type bed that could be used as a bed?
The suites appear to be the best value for the points but the devil is in the details.
Kids could share a bed but if they don't have to. On that note, I just might splurge the extra points to get two connecting rooms.
next up - lounge access
I've read the posts with the official reading of Elite +1 guest
then I've read posts where more than that get into the lounge i.e., the party of three that got in no problem. Based on recent stays, how tough are they on the Elite +1
Is there a gate keeper checking off your name and room at the door or how do they actually know that you are a family of four coming in unless you come in together?
If there is a lounge dragon checking names and rooms, can I come in with my other half then go back to the room and send the kids down after [or first]?
July visit for two nights during the week
Can get two rooms [2 Q & 1K] for two nights at a total MR points cost of 190K
or
can get a Jr. [160K] or one of the family suites at a cost of 170k for a Manhattan or Family suite
the question is in the suites is there a possibility of 3 sleeping beds? I.e... King Bed, sofa pullout appears to be a queen but is there a 3rd couch type bed that could be used as a bed?
The suites appear to be the best value for the points but the devil is in the details.
Kids could share a bed but if they don't have to. On that note, I just might splurge the extra points to get two connecting rooms.
next up - lounge access
I've read the posts with the official reading of Elite +1 guest
then I've read posts where more than that get into the lounge i.e., the party of three that got in no problem. Based on recent stays, how tough are they on the Elite +1
Is there a gate keeper checking off your name and room at the door or how do they actually know that you are a family of four coming in unless you come in together?
If there is a lounge dragon checking names and rooms, can I come in with my other half then go back to the room and send the kids down after [or first]?
#195
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next up - lounge access
I've read the posts with the official reading of Elite +1 guest
then I've read posts where more than that get into the lounge i.e., the party of three that got in no problem. Based on recent stays, how tough are they on the Elite +1
Is there a gate keeper checking off your name and room at the door or how do they actually know that you are a family of four coming in unless you come in together?
If there is a lounge dragon checking names and rooms, can I come in with my other half then go back to the room and send the kids down after [or first]?
I've read the posts with the official reading of Elite +1 guest
then I've read posts where more than that get into the lounge i.e., the party of three that got in no problem. Based on recent stays, how tough are they on the Elite +1
Is there a gate keeper checking off your name and room at the door or how do they actually know that you are a family of four coming in unless you come in together?
If there is a lounge dragon checking names and rooms, can I come in with my other half then go back to the room and send the kids down after [or first]?
There is a small stand when you enter the lounge. Sometimes it was staffed, but other times it wasn't. I've never seen anyone challenged for their name or room number because you need a special card to access the room. Your regular room card doesn't work.