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"Flexible" rate at Ritz Carlton Coconut Grove?

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"Flexible" rate at Ritz Carlton Coconut Grove?

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Old Apr 14, 2024, 7:10 pm
  #1  
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"Flexible" rate at Ritz Carlton Coconut Grove?

Today is April 14, and Marriott is offering a "flexible" rate at the Ritz Carlton Coconut Grove, where "flexible" apparently means that I can cancel prior to April 12 without being charged, after which I will be charged for the full 2 nights if I cancel. Surely calling this a "nonrefundable rate" would be a bit less misleading than calling it a "flexible" rate?

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Old Apr 14, 2024, 7:14 pm
  #2  
 
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Originally Posted by AlastairGordon
Today is April 14, and Marriott is offering a "flexible" rate at the Ritz Carlton Coconut Grove, where "flexible" apparently means that I can cancel prior to April 12 without being charged, after which I will be charged for the full 2 nights if I cancel. Surely calling this a "nonrefundable rate" would be a bit less misleading than calling it a "flexible" rate?
You are booking inside of the cancellation window. If you were booking outside of it, it would be refundable. It isn't a nonrefundable rate as filed, it's only nonrefundable due to your close-in booking circumstances.

Perhaps Marriott should not even present these rates if the cancellation deadline has already passed.
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Old Apr 14, 2024, 7:30 pm
  #3  
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Originally Posted by nexusCFX
You are booking inside of the cancellation window. If you were booking outside of it, it would be refundable. It isn't a nonrefundable rate as filed, it's only nonrefundable due to your close-in booking circumstances.

Perhaps Marriott should not even present these rates if the cancellation deadline has already passed.
And I'm fine with that. But they should get rid of all of the "flexible rate" verbiage, because it isn't.
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