St. Regis Bal Harbour Resort, Miami Beach, FL [Master Thread]
#317
Join Date: Aug 2011
Programs: Marriott Bonvoy Ambassador
Posts: 598
#320
Join Date: Feb 2010
Programs: MR-Amb, Hyatt-Globalist, AA-EXP
Posts: 1,744
I know some of them are owned and available on VRBO, etc., but I didn't think those were in the hotel inventory pool. In all my years of staying there I had never heard that, and I have stayed on some incredible best rate guarantee rates and still been upgraded. But maybe something has changed or that was just a unique situation, or perhaps they were just finding a new way to deny a suite upgrade. I noticed it was getting much harder to secure a suite upgrade on my last couple of stays and cash upgrade charges had increased substantially.
#321
Join Date: Aug 2011
Programs: Marriott Bonvoy Ambassador
Posts: 598
Haven't experienced it but also seen the reviews. I'm thinking part of it is also due to very limited occupancy? That could be mean closed floors and limited housekeeping staff to clean the suites (which of course take longer to clean). Sad times...reviews are not positive. Hoping the property can rebound some time next year :/
Last edited by svo242; Sep 28, 2020 at 9:19 pm
#322
Join Date: Aug 2017
Programs: Hyatt Globalist, SPG/Marriott Plat, Hilton Diamond, UA silver, Jetblue Mosaic
Posts: 161
Haven't experienced it but also seen the reviews. I'm thinking part of it is also due to very limited occupancy? That could be mean closed floors and limited housekeeping staff to clean the suites (which of course take longer to clean). Sad times...reviews are not positive. Hoping the property can rebound some time next year :/
#323
Join Date: Dec 2015
Posts: 286
Anyone been recently? They're charging normal fall $$$$ rates but are getting oliberated in their TA reviews. Seems like basically being run bare bones. Is at least the bar open? One recent review said only boxed meals available from one restaurant. That doesn't concern me a ton because I rarely eat at hotel with so many good places in Miami, but I at least would like to be able to have a cocktail or two.
#324
Join Date: Dec 2015
Posts: 286
I called and they only have La Gourmandise open now, even for dinner. This is absolutely absurd considering they're charging $1000+ a night right now given the limited restrictions in Florida right now. Most other high end hotels in Miami are offering much more in regards to amenities. The St. Regis bar at a minimum should be open at night.
#325
Join Date: Mar 2004
Location: Canada
Programs: Virtuoso TA, Four Seasons Pref Partner, Rosewood Elite TA, Ritz Carlton STARS TA
Posts: 4,736
I called and they only have La Gourmandise open now, even for dinner. This is absolutely absurd considering they're charging $1000+ a night right now given the limited restrictions in Florida right now. Most other high end hotels in Miami are offering much more in regards to amenities. The St. Regis bar at a minimum should be open at night.
#327
Join Date: Mar 2014
Location: SJC/BUR
Programs: Hyatt Diamond, IHG Platinum, Hilton Gold, Club Carlson Gold, Starwood Gold
Posts: 1,079
I called and they only have La Gourmandise open now, even for dinner. This is absolutely absurd considering they're charging $1000+ a night right now given the limited restrictions in Florida right now. Most other high end hotels in Miami are offering much more in regards to amenities. The St. Regis bar at a minimum should be open at night.
#330
Join Date: Sep 2000
Location: MCO
Programs: Marriott Lifetime Platinum / Titanium, AA Executive Platinum
Posts: 959
Have not stayed since September 2018 when we got a really nice upgrade to a Royal Suite. Saw prior posts saying that the upgrades were limited during the pandemic. Hopefully things get back to normal since this is one of the best properties with great service. Maybe call the hotel to confirm.