Apr 28, 2016, 8:13 am
Last edit by: hhoope01
This thread refers to the various Marriott brands within a specific geographic area. Marriott Bonvoy hotels in XX usually have posts asking which property is better, etc. Trip reports are usually better suited in the property specific threads.
Marriott Bonvoy hotels in or near Los Angeles Airport (LAX), CA
Apr 13, 2006, 1:04 pm
#136
Join Date: Jan 2006
Location: SF, CA, USA
Programs: UA, AA, Marriott, Hilton, ACCORHOTELS, JOLLY, HERTZ, DELTA
Posts: 13
What's up at LAX Marriott?
After a thread search at FT and Marriott web site, I appreciate your comments about staying at the LAX Marriott:
1. Is the facility renovation fully completed?
2. How was your recent stay - services, lounge access, upgrade and facilities wise? Were you bothered by the renovation (if in process)?
3. How is on-site parking?
I am a Marriott PLT.
Thx
1. Is the facility renovation fully completed?
2. How was your recent stay - services, lounge access, upgrade and facilities wise? Were you bothered by the renovation (if in process)?
3. How is on-site parking?
I am a Marriott PLT.
Thx
Apr 13, 2006, 6:45 pm
#137
Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE+A, HH D, Nat'l EE, Hertz Plat, Avis PC
Posts: 3,712
FWIW, I had a stay booked there this week (my first in about 10 years; I always stay at the Renaissance due to a poor experience at the Marriott that long ago). I used the Virtual Concierge to make a couple of requests, including one that referred to that poor stay and hoped that this one would be better. I didn't even get a courtesy "got your e-mail; looking forward to having you try us again" e-mail, so I canceled.
Apr 26, 2006, 5:56 pm
#138
Join Date: Oct 2001
Location: San Francisco
Programs: DL DM, 1MM AA PLT 2MM, Marriott Lifetime Titanium, and...Smiles Diamante
Posts: 2,783
marriott.com states renovations will be occurring through the end of the year
Originally Posted by westcoasttrvlr
After a thread search at FT and Marriott web site, I appreciate your comments about staying at the LAX Marriott:
1. Is the facility renovation fully completed?
2. How was your recent stay - services, lounge access, upgrade and facilities wise? Were you bothered by the renovation (if in process)?
3. How is on-site parking?
I am a Marriott PLT.
Thx
1. Is the facility renovation fully completed?
2. How was your recent stay - services, lounge access, upgrade and facilities wise? Were you bothered by the renovation (if in process)?
3. How is on-site parking?
I am a Marriott PLT.
Thx
Apr 27, 2006, 6:12 pm
#139
Join Date: May 2005
Location: MDW/ATL/MSY
Programs: DELTA PM, Marriott Plat, Hertz PC, etc.
Posts: 391
Originally Posted by DJ_Iceman
including one that referred to that poor stay and hoped that this one would be better. I didn't even get a courtesy "got your e-mail; looking forward to having you try us again" e-mail, so I canceled.
Apr 27, 2006, 7:24 pm
#140
Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE+A, HH D, Nat'l EE, Hertz Plat, Avis PC
Posts: 3,712
Why the "rolleyes", MikeBU? I don't think it's too much to expect that a Virtual Concierge request, no matter what it is, be acknowledged. That has been the case at every other Marriott/Renaissance property where I've used that feature, so the lack of response from the LAX Marriott indicated to me that their complete lack of focus on the guest hasn't changed over the past 10 years.
May 8, 2006, 3:57 pm
#141
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,581
LAX Marriott - report
Stay at Marriott LAX from 05/04 thru 05/07.
At check-in: has separate Elite line. Process was efficient. I was recognized as Plat immediately, and offered room upgrade to 16th floor, gift (1/2 bottle of chardonay, some ice cream, deliverd to room); lounge access on 16th floor.
Room was large, decor somewhat dated; bath room very small and needs upgrade.
Service at the lounge was friendly. Fruits, soda, water, wine (extra cost) and Starbucks coffee (machine brewed) were available. We stoppepd in for bottled water during off hours w/o problem.
Internet connection (hard wire) in room cost $9.95 and WiFi in the lobby also cost $9.95. When I popped open my laptop for email. Just for the heck of it, tried my Wifi connection and got connected to a wirless network (free) from the nearby Sheraton (about 1 block away). Signal strength was excellent. Well, I saved $9.95! for 10 minutes online.
Breakfast at Altitude 33 was busy all 3 mornings while we ate there. Buffet for $15. Ours were complimentary.
The one bad expereince happened 1 st night to my SUV (ML320), parked in the hotel open air lot (cost $15/day; web site posted $15.50). Several deep scratches found on the back hatch (possibly caused by wire-brush). Definitely done deliberately. Did not report it. Didn't think it would help.
As many had said on this board, this Cat 4 property is straightly for those who fly in/out of LAX. For that, it is very convenient with 24/7 free shuttle.
At check-in: has separate Elite line. Process was efficient. I was recognized as Plat immediately, and offered room upgrade to 16th floor, gift (1/2 bottle of chardonay, some ice cream, deliverd to room); lounge access on 16th floor.
Room was large, decor somewhat dated; bath room very small and needs upgrade.
Service at the lounge was friendly. Fruits, soda, water, wine (extra cost) and Starbucks coffee (machine brewed) were available. We stoppepd in for bottled water during off hours w/o problem.
Internet connection (hard wire) in room cost $9.95 and WiFi in the lobby also cost $9.95. When I popped open my laptop for email. Just for the heck of it, tried my Wifi connection and got connected to a wirless network (free) from the nearby Sheraton (about 1 block away). Signal strength was excellent. Well, I saved $9.95! for 10 minutes online.
Breakfast at Altitude 33 was busy all 3 mornings while we ate there. Buffet for $15. Ours were complimentary.
The one bad expereince happened 1 st night to my SUV (ML320), parked in the hotel open air lot (cost $15/day; web site posted $15.50). Several deep scratches found on the back hatch (possibly caused by wire-brush). Definitely done deliberately. Did not report it. Didn't think it would help.
As many had said on this board, this Cat 4 property is straightly for those who fly in/out of LAX. For that, it is very convenient with 24/7 free shuttle.
May 8, 2006, 8:05 pm
#142
Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE+A, HH D, Nat'l EE, Hertz Plat, Avis PC
Posts: 3,712
Maybe just to pacify MikeBU ( 
), I stayed there this past week (May 4-6). My experience was pretty close to allset2travel's: upgraded to the 16th floor, room was tired but okay, etc. The one thing I will give the place credit for was that every employee I met had a smile on and seemed genuinely interested in making sure I enjoyed my stay. I also appreciated the fact that the concierge lounge was "open" on the weekend, meaning that although it wasn't manned you could swipe in and get free beverages. The Starbucks coffee machine, though, which was brand new, was burning the coffee and proved to be a disappointment.
I still prefer the Renaissance, and have booked myself back there for my stay in 3 weeks.
), I stayed there this past week (May 4-6). My experience was pretty close to allset2travel's: upgraded to the 16th floor, room was tired but okay, etc. The one thing I will give the place credit for was that every employee I met had a smile on and seemed genuinely interested in making sure I enjoyed my stay. I also appreciated the fact that the concierge lounge was "open" on the weekend, meaning that although it wasn't manned you could swipe in and get free beverages. The Starbucks coffee machine, though, which was brand new, was burning the coffee and proved to be a disappointment.I still prefer the Renaissance, and have booked myself back there for my stay in 3 weeks.
May 17, 2006, 3:52 pm
#143
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,081
Renaissance Montura LAX or Marriott Manhattan Beach
Leaning toward Manhattan Beach as they have the new Revive Bedding
Any suggestions comments? It's been so long since I have been in a Marriott I feel out of place going
Thanks ALL
Any suggestions comments? It's been so long since I have been in a Marriott I feel out of place going
Thanks ALL
May 17, 2006, 5:34 pm
#144
Join Date: Mar 2005
Location: Southern Indiana
Programs: Companion Pass Holder, Marriott Rewards Silver Elite
Posts: 125
I stayed at the Renaissance LAX last July. It was a lovely hotel recently renovated and had the nice bedding. As far as scenic and a few more things to do close by.... the Manhattan Beach Marriott would be a better bet.
Deb -Indiana
Deb -Indiana
May 17, 2006, 5:43 pm
#145
Join Date: Mar 2006
Location: MSP
Programs: Delta PE, SPG PE
Posts: 180
I was at both locations last week. Unless you are going to take advantage of the executive golf course at Manhattan Beach, I would prefer the LAX Ren as a nicer hotel. Nicer lounge too. Regarding things real close, not enough stuff to do in walking distance for either one.
May 17, 2006, 6:13 pm
#146
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,081
Originally Posted by trader61
I was at both locations last week. Unless you are going to take advantage of the executive golf course at Manhattan Beach, I would prefer the LAX Ren as a nicer hotel. Nicer lounge too. Regarding things real close, not enough stuff to do in walking distance for either one.
The Renaissance Montura said they don't yet have the nice new bedding
But will this June.I know the Renaissance to be a very nice hotel overall having stayed there in the 90s.
It appears they have come a long way since then.
I rebooked on a gamble as I know the Renaissance LAX used to be one of the better properties.
And you can't get much closer to the rental car agenices if you tried..... ^
Location location location as they say
May 17, 2006, 6:48 pm
#147
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 41,109
the Renaissance LAX is one of my favorite airport hotels. Why?
Great lounge (bar and club)
nice rooms
usually get a nice upgrade
great health club for a hotel
parking is relatively cheap (cheaper than Man. Bch)
friendly staff
of course the airport shuttle (shared with Marriott LAX)
Manhattan Beach
Lounge (bar is fun, club is so so)
rooms, as a plat, was never impressed
health club, not as nice as Renaissance
parking (try the street, just read the signs, otherwise its a rip off)
staff is friendly
no airport shuttle
more things to do around the hotel as far as restaurants and shops
This is NOT near the beach, Renaissance LAX is just as close to a beach as this hotel.
Price comparison, Renaissance usually wins hands down
You know where I stay when I'm in the south bay
Great lounge (bar and club)
nice rooms
usually get a nice upgrade
great health club for a hotel
parking is relatively cheap (cheaper than Man. Bch)
friendly staff
of course the airport shuttle (shared with Marriott LAX)
Manhattan Beach
Lounge (bar is fun, club is so so)
rooms, as a plat, was never impressed
health club, not as nice as Renaissance
parking (try the street, just read the signs, otherwise its a rip off)
staff is friendly
no airport shuttle
more things to do around the hotel as far as restaurants and shops
This is NOT near the beach, Renaissance LAX is just as close to a beach as this hotel.
Price comparison, Renaissance usually wins hands down
You know where I stay when I'm in the south bay
May 17, 2006, 6:49 pm
#148
Join Date: Mar 2006
Location: Dayton, OH
Programs: Marriott Platinum, Delta Diamond, Hilton Silver
Posts: 197
Originally Posted by 777 global mile hound
Thanks for the feedback but a bit
The Renaissance Montura said they don't yet have the nice new bedding
But will this June.I know the Renaissance to be a very nice hotel overall having stayed there in the 90s.
It appears they have come a long way since then.
I rebooked on a gamble as I know the Renaissance LAX used to be one of the better properties.
And you can't get much closer to the rental car agenices if you tried..... ^
Location location location as they say
The Renaissance Montura said they don't yet have the nice new bedding
But will this June.I know the Renaissance to be a very nice hotel overall having stayed there in the 90s.
It appears they have come a long way since then.
I rebooked on a gamble as I know the Renaissance LAX used to be one of the better properties.
And you can't get much closer to the rental car agenices if you tried..... ^
Location location location as they say
They upgraded me to a suite and how can you go wrong with a hotel they filmed an episode of Entourage at...
May 17, 2006, 9:28 pm
#149
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,081
Originally Posted by TrojanHorse
the Renaissance LAX is one of my favorite airport hotels. Why?
Great lounge (bar and club)
nice rooms
usually get a nice upgrade
great health club for a hotel
parking is relatively cheap (cheaper than Man. Bch)
friendly staff
of course the airport shuttle (shared with Marriott LAX)
Manhattan Beach
Lounge (bar is fun, club is so so)
rooms, as a plat, was never impressed
health club, not as nice as Renaissance
parking (try the street, just read the signs, otherwise its a rip off)
staff is friendly
no airport shuttle
more things to do around the hotel as far as restaurants and shops
This is NOT near the beach, Renaissance LAX is just as close to a beach as this hotel.
Price comparison, Renaissance usually wins hands down
You know where I stay when I'm in the south bay
Great lounge (bar and club)
nice rooms
usually get a nice upgrade
great health club for a hotel
parking is relatively cheap (cheaper than Man. Bch)
friendly staff
of course the airport shuttle (shared with Marriott LAX)
Manhattan Beach
Lounge (bar is fun, club is so so)
rooms, as a plat, was never impressed
health club, not as nice as Renaissance
parking (try the street, just read the signs, otherwise its a rip off)
staff is friendly
no airport shuttle
more things to do around the hotel as far as restaurants and shops
This is NOT near the beach, Renaissance LAX is just as close to a beach as this hotel.
Price comparison, Renaissance usually wins hands down
You know where I stay when I'm in the south bay
Will check out Marina del Rey Marriott on the next trip.
My thanks to our resident Marriott gurus for help with the final decision process
May 18, 2006, 12:12 am
#150
FlyerTalk Evangelist
Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,839
Originally Posted by 777 global mile hound
Leaning toward Manhattan Beach as they have the new Revive Bedding
Any suggestions comments? It's been so long since I have been in a Marriott I feel out of place going
Thanks ALL
Any suggestions comments? It's been so long since I have been in a Marriott I feel out of place going
Thanks ALL
The checking was a bit slow and the clerk couldn't figure out what to do with the EEO and Premium Pound certificate that I handed in. He promised to apply them to my account, however.
No upgrades for this Platinum because all the suites were reserved according to the front desk. Really didn't believe this because I cannot see too many Platinums staying there over the weekend. No breakfast coupons and no club open during the weekend. The parking was around $15/day and Internet another $10/day.
I had a normal room on the top floor. After spending some time the humming noise really started to bother me and I called to the front desk that sent technician to have a look. The cooling tower was top of my room and thus the noise.
After some time they called me back from the front desk and was told that I could not use EEO and PP together over the three nights. I have done this several times before at other properties but it seems to be no go here.
At that time I decided to cut my loss and get out. The nearby Residence Inn was sold out for the Friday night but I was able to make bookings for Saturday and Sunday. I booked the Hilton Garden for Friday night.
IMHO I don't see ANY reasons to return here.
The Manhattan Beach Residence Inn is really nice IMHO. I have most of my Marriott stays at the Resaissance Montura where I have been assigned one of the Executive Suites most of the time before checking in.