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Old May 15, 2017, 8:08 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: hhoope01
I noticed that the Marriott forum has quite a few "stickie" threads and that the number has been slowly growing over the years. Also, it seems most of the other hotel/airline forums have a "master" FAQ thread at the top of their forums.

So I thought it might be a good idea if we tried to put together a Marriott Master FAQ thread. I have started one below with some general topics (I admit that I looked at the Hilton and the Starwood FAQs to get some ideas.)

My thoughts are that people could chime in with suggestions on additions, topic areas, etc. Whatever anyone thinks would be helpful.

So don't be shy. Let me know your thoughts (even if you think I'm totally doing it wrong.)


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Old Apr 8, 2018, 12:16 pm
  #166  
 
Join Date: Apr 2017
Posts: 34
If I book a promo rate at Marriott site for 2,000 bonus points per night, will I still get the 2,000 point for second stay winter mega bonus points?
tandrsmom is offline  
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Old Apr 9, 2018, 11:59 am
  #167  
 
Join Date: Oct 2016
Posts: 345
Thanks in advance for any help. Back before the category changes I booked a cat 5 hotel that has now changed to a cat 6 short (without having the points). I just received my annual free night certificate from the card and wanted to apply it to said reservation. I called in and spoke to a rep who told me that unfortunately he can't apply the certificate since the hotel is now a category 6. Is this a hang up call again situation or am I out of luck? Thank you!
travelbugging is offline  
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Old Apr 9, 2018, 12:00 pm
  #168  
 
Join Date: Oct 2017
Programs: AS MVP, Marriott Platinum
Posts: 191
Originally Posted by tandrsmom
If I book a promo rate at Marriott site for 2,000 bonus points per night, will I still get the 2,000 point for second stay winter mega bonus points?
You should. Just as an FYI, many people have had issues getting the bonus points with the promo rate (not connected with the mega bonus, there have just always been issues with it in general), so you'll want to track that to make sure it posts correctly.
Whowouldanewman is offline  
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Old Apr 9, 2018, 12:11 pm
  #169  
 
Join Date: Oct 2016
Posts: 345
Apologies if this isn't the correct thread to ask, I didn't want to start a new thread for a personalized question. Back in February, before the category change, I booked a category 5 short (without the points) and the hotel is now a category 6. I just received my free night certificate from the marriott credit card and called in to apply it to said reservation however the agent told me that he won't be able to do it since the hotel is now a category 6. Is this a hang up call again situation or am I SOL? Thank you!
travelbugging is offline  
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Old Apr 9, 2018, 3:01 pm
  #170  
 
Join Date: Feb 2013
Posts: 1,815
Originally Posted by travelbugging
Apologies if this isn't the correct thread to ask, I didn't want to start a new thread for a personalized question. Back in February, before the category change, I booked a category 5 short (without the points) and the hotel is now a category 6. I just received my free night certificate from the marriott credit card and called in to apply it to said reservation however the agent told me that he won't be able to do it since the hotel is now a category 6. Is this a hang up call again situation or am I SOL? Thank you!
Call again. And if the new agent gives you grief, tell him it was booked when it was a 5.

I called last year when I noticed the points on my reservation reflected the new higher level. I was told not to worry as I would get charged at the older level. And i was.
YoungBubbie is offline  
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Old Apr 9, 2018, 4:02 pm
  #171  
 
Join Date: Oct 2016
Posts: 345
Originally Posted by YoungBubbie
Call again. And if the new agent gives you grief, tell him it was booked when it was a 5.

I called last year when I noticed the points on my reservation reflected the new higher level. I was told not to worry as I would get charged at the older level. And i was.
Third time is the charm, thank you for your encouragement! In case anyone has this issues, I had to call this number (801)468-4000 to get an agent who was able to apply my certificate.
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Old Apr 9, 2018, 6:22 pm
  #172  
 
Join Date: Feb 2013
Posts: 1,815
Originally Posted by travelbugging
Third time is the charm, thank you for your encouragement! In case anyone has this issues, I had to call this number (801)468-4000 to get an agent who was able to apply my certificate.
Interesting as that was the number I called today to extend my free night certificate. She asked me which one I wanted to extend, the visa credit card or the mega bonus.
When I called the other MR number a few months back, the agent told me that only CC ones can be extended. Mega ones are not elegible for extensions.
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Old Apr 11, 2018, 3:00 am
  #173  
 
Join Date: Oct 2014
Posts: 447
Quick question - apologies if this answer is elsewhere... When booking a rewards stay, should the points to be debited immediately on booking?

Made a booking over the phone, there was some confusion and now i've got a booking and all my points!

I'll just stay quiet?
shadowline is offline  
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Old Apr 11, 2018, 5:33 am
  #174  
 
Join Date: Dec 2004
Posts: 7,903
Originally Posted by shadowline
Quick question - apologies if this answer is elsewhere... When booking a rewards stay, should the points to be debited immediately on booking?

Made a booking over the phone, there was some confusion and now i've got a booking and all my points!

I'll just stay quiet?
That's happened to me. They eventually take the points. I think it's because of how Marriott redeems points for an e-certificate which is then applied to the reservation.
rrgg is offline  
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Old Apr 12, 2018, 3:38 pm
  #175  
 
Join Date: Aug 2003
Programs: Bonvoy Amb; AA EXP
Posts: 1,136
Is this the new Flyertalk format that abbreviates the thread titles? What the heck is the point of that? I have to click on them to see what the thread is...
Score8 is offline  
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Old Apr 17, 2018, 9:59 am
  #176  
 
Join Date: Mar 2010
Location: NC
Programs: IHG PC - Plat, HHonors - Gold, Marriott - Plat
Posts: 329
i apologize if this has been asked before in this thread but a search did not yield one.

I read that the maximum points you could purchase in a year is 50k. I also read the maximum you can be gifted is 50k per year. I also understand that either transaction will count as points toward Lifetime status.

Where I am vague is if you can both purchase and be gifted points and receive more than 50k combined in a year. Any guidance is appreciated as I am trying to make the LTP before August 1 deadline. Thanks
ncgator is offline  
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Old Apr 18, 2018, 12:34 pm
  #177  
 
Join Date: Aug 2004
Location: Chicago
Programs: AA- EXP UA - Silver SPG- PLT Marriott- PLT
Posts: 759
Marriott Website - Compare Rates
Is there a way to compare rates on Marriott's website, similar to SPG? I'd like to see a grid of cash rate, points rate, cash + points, and maybe a special code rate. SPG's site is so clean and easy to do this. With Marriott, I feel like I need to click back and forth and this is impossible? Am I missing something?
Not impressed with Marriott so far.
chicagoflyer1976 is offline  
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Old Apr 19, 2018, 12:35 pm
  #178  
 
Join Date: Aug 2008
Location: Somewhere in Florida
Posts: 2,620
Sadly, you're not missing anything. Welcome to Marriott!
KRSW is offline  
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Old Apr 19, 2018, 4:54 pm
  #179  
formerly Goflyer100
 
Join Date: Jul 2015
Programs: DL Platinum Medallion - Hilton Diamond
Posts: 161
Do I earn points with extra purchases in the hotel like breakfast, dinner and shopping? I stayed for 4 nights at Courtyard by Marriott using 7500 per night, 2 of my nights are already posted but I don't see the points for extra purchases.
Upon Boarding is offline  
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Old Apr 19, 2018, 5:07 pm
  #180  
 
Join Date: Feb 2013
Posts: 1,815
Originally Posted by Goflyer100
Do I earn points with extra purchases in the hotel like breakfast, dinner and shopping? I stayed for 4 nights at Courtyard by Marriott using 7500 per night, 2 of my nights are already posted but I don't see the points for extra purchases.
Not on extras at Courtyards as well as Gaylord’s as I just found out after my award stay posted at 0.
Starting in August we will receive at all the hotels.
YoungBubbie is offline  
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