Apr 27, 2016, 10:15 am
Last edit by: mediator
Taste of Gold/Platinum
You are given gold/platinum status for 90 days, and you must complete a certain number of nights/stays to retain that status for the remainder of the year plus the following year. This promotion is targeted only.
Road to Gold/Platinum (a.k.a. Gold/Platinum Challenge)
Currently, this will allow you to move up one level with a shortened stay criteria. You have 90 days to complete 6/9 stays to receive Gold/Platinum status. If you do no qualify, you are eligible to start another challenge one year and one day after the 90th day of the challenge you just did. When you sign up, the MR CSR should tell you the date you are eligible to do another challenge.
FAQ
Q: What qualifies as a stay?
A: One paid night at a Marriott-brand (including Ritz-Carlton Hotels) hotel. Cash+points rate does not qualify. SPG hotels does not qualify (as of 03/2017). Some exclusions may apply, someone please help fill this in.
Q: Can I simply book multiple, consecutive one-night stays at the same hotel?
A: No.
Q: Can I jump between multiple Marriotts in the area?
A: Yes. As long as you book at least one night at each property. Special care must be taken if the Marriott properties are next to each other. They may share the same back-office. While you may book one night at each property on consecutive nights, which should count as two stays, it may only count as one stay. A call to Marriott Rewards should split them up correctly.
Q: Can I book multiple nights at different properties for the same night to get multiple stay credits?
A: No. Regardless how many different places you book for the same night, it all counts as one stay.
Q: Can I sign up for both Gold and Platinum Challenges at the same time?
A: No. Only one challenge per year.
Q: I'm Silver, can I do the Platinum challenge?
A: No. This is only a one-level promotion. You are only eligible for the Gold challenge.
Q: Can a non-elite do the Gold Challenge
A: No. Must be Silver.
Q: I just completed my 6th/9th stay. When should I see my new status?
A: Good job! Your new status should appear after your 6th/9th stay posts to your account.
Q: Can I book a meeting to get a stay credit?
A: No. You will only receive 10 night credits, not a stay credit.
You are given gold/platinum status for 90 days, and you must complete a certain number of nights/stays to retain that status for the remainder of the year plus the following year. This promotion is targeted only.
Road to Gold/Platinum (a.k.a. Gold/Platinum Challenge)
Currently, this will allow you to move up one level with a shortened stay criteria. You have 90 days to complete 6/9 stays to receive Gold/Platinum status. If you do no qualify, you are eligible to start another challenge one year and one day after the 90th day of the challenge you just did. When you sign up, the MR CSR should tell you the date you are eligible to do another challenge.
FAQ
Q: What qualifies as a stay?
A: One paid night at a Marriott-brand (including Ritz-Carlton Hotels) hotel. Cash+points rate does not qualify. SPG hotels does not qualify (as of 03/2017). Some exclusions may apply, someone please help fill this in.
Q: Can I simply book multiple, consecutive one-night stays at the same hotel?
A: No.
Q: Can I jump between multiple Marriotts in the area?
A: Yes. As long as you book at least one night at each property. Special care must be taken if the Marriott properties are next to each other. They may share the same back-office. While you may book one night at each property on consecutive nights, which should count as two stays, it may only count as one stay. A call to Marriott Rewards should split them up correctly.
Q: Can I book multiple nights at different properties for the same night to get multiple stay credits?
A: No. Regardless how many different places you book for the same night, it all counts as one stay.
Q: Can I sign up for both Gold and Platinum Challenges at the same time?
A: No. Only one challenge per year.
Q: I'm Silver, can I do the Platinum challenge?
A: No. This is only a one-level promotion. You are only eligible for the Gold challenge.
Q: Can a non-elite do the Gold Challenge
A: No. Must be Silver.
Q: I just completed my 6th/9th stay. When should I see my new status?
A: Good job! Your new status should appear after your 6th/9th stay posts to your account.
Q: Can I book a meeting to get a stay credit?
A: No. You will only receive 10 night credits, not a stay credit.
"Taste of Gold/Platinum" promotion and Platinum challenge [Merged threads]
May 9, 2016, 6:57 pm
#2251
Join Date: Jan 2016
Location: SFO
Programs: Marriott Ti/LTP
Posts: 1,329
Just called in and signed up for the Gold challenge. They told me I have until Aug 31 to get the 6 stays (rest of this month and then three more months,) not 90 days..
Last edited by GoSh4rks; May 10, 2016 at 1:03 am
May 9, 2016, 9:45 pm
#2252
FlyerTalk Evangelist
Join Date: Apr 2001
Location: Denver, CO
Programs: UA Silver, Bonvoy Gold, Hyatt Discoverist
Posts: 21,540
May 10, 2016, 1:04 am
#2253
Join Date: Jan 2016
Location: SFO
Programs: Marriott Ti/LTP
Posts: 1,329
May 11, 2016, 1:47 am
#2254
Join Date: Jun 2015
Location: Always on the move!!
Programs: AI, BA, Etihad, Mariott, IHG, TIC
Posts: 105
How's the experience of "Receiving your missing stays" now? Past threads/discussions look scary ..
I technically completed by 'Road to Platinum' challenge by completing 9 different stays across 2 different properties. But, as expected, not everything went smoothly. 2 of my 9 stays are yet to be posted to my MR account and its been > 10 days since the check-out.
Is it the hotel's mistake that the stay hasn't been posted yet?
Also, what would be the most efficient way to ensure I get my stays posted before my time runs out (90 days for the Plat challenge)? I have about a month left for the challenge end date
.
Thanks,
Monk
I technically completed by 'Road to Platinum' challenge by completing 9 different stays across 2 different properties. But, as expected, not everything went smoothly. 2 of my 9 stays are yet to be posted to my MR account and its been > 10 days since the check-out.
Is it the hotel's mistake that the stay hasn't been posted yet?
Also, what would be the most efficient way to ensure I get my stays posted before my time runs out (90 days for the Plat challenge)? I have about a month left for the challenge end date
.Thanks,
Monk
May 11, 2016, 6:15 am
#2255
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
How's the experience of "Receiving your missing stays" now? Past threads/discussions look scary ..
I technically completed by 'Road to Platinum' challenge by completing 9 different stays across 2 different properties. But, as expected, not everything went smoothly. 2 of my 9 stays are yet to be posted to my MR account and its been > 10 days since the check-out.
Is it the hotel's mistake that the stay hasn't been posted yet?
Also, what would be the most efficient way to ensure I get my stays posted before my time runs out (90 days for the Plat challenge)? I have about a month left for the challenge end date.
Thanks,
Monk
I technically completed by 'Road to Platinum' challenge by completing 9 different stays across 2 different properties. But, as expected, not everything went smoothly. 2 of my 9 stays are yet to be posted to my MR account and its been > 10 days since the check-out.
Is it the hotel's mistake that the stay hasn't been posted yet?
Also, what would be the most efficient way to ensure I get my stays posted before my time runs out (90 days for the Plat challenge)? I have about a month left for the challenge end date
.Thanks,
Monk
As for timing, as long as all qualifying stays were within the program window you should be fine regardless how long it takes them to work it out. But it's important to get them to look at what has happened. It may not fix itself.
May 11, 2016, 3:59 pm
#2256
FlyerTalk Evangelist
Join Date: Apr 2001
Location: Denver, CO
Programs: UA Silver, Bonvoy Gold, Hyatt Discoverist
Posts: 21,540
Thanks for this bit of advice. It appears that stays are taking 3-4 business days to post. Given I'm staying at the Residence Inn, the only Gold benefit I wanted to really use was the enhanced internet. I told the FDC my dilemma, and he said to use it and he'll take care of the charges when I check-out on Thursday. ^
May 12, 2016, 12:35 am
#2257
Join Date: Jun 2015
Location: Always on the move!!
Programs: AI, BA, Etihad, Mariott, IHG, TIC
Posts: 105
The only way to find out what has happened is to call MR and ask them. It is possible the hotel flagged your stay as ineligible for MR credit and you may be required to provide a copy of your folio for them to correct the error.
As for timing, as long as all qualifying stays were within the program window you should be fine regardless how long it takes them to work it out. But it's important to get them to look at what has happened. It may not fix itself.
As for timing, as long as all qualifying stays were within the program window you should be fine regardless how long it takes them to work it out. But it's important to get them to look at what has happened. It may not fix itself.
Just out of curiosity ..how can a stay be considered ineligible for MR credit? I paid for both of those 2 stays with money (and not MR points) and physically checked-in and checked-out. Plus, I have the supporting bill that quotes the concerned check-in and check-out dates.
I will definitely talk to MR CC. But would talking to the hotel help? Asking this as I live in the same time zone as the hotel where I stayed
.Thanks,
Monk
May 12, 2016, 6:34 am
#2258
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Thanks for the suggestion.
Just out of curiosity ..how can a stay be considered ineligible for MR credit? I paid for both of those 2 stays with money (and not MR points) and physically checked-in and checked-out. Plus, I have the supporting bill that quotes the concerned check-in and check-out dates.
I will definitely talk to MR CC. But would talking to the hotel help? Asking this as I live in the same time zone as the hotel where I stayed.
Thanks,
Monk
Just out of curiosity ..how can a stay be considered ineligible for MR credit? I paid for both of those 2 stays with money (and not MR points) and physically checked-in and checked-out. Plus, I have the supporting bill that quotes the concerned check-in and check-out dates.
I will definitely talk to MR CC. But would talking to the hotel help? Asking this as I live in the same time zone as the hotel where I stayed
.Thanks,
Monk
Keep your documentation, ask for credit for the missing stays, and provide supporting documentation when asked.
May 12, 2016, 8:50 am
#2259
FlyerTalk Evangelist
Join Date: Apr 2001
Location: Denver, CO
Programs: UA Silver, Bonvoy Gold, Hyatt Discoverist
Posts: 21,540
Checked-out this morning. No enhanced internet charges. ^ I saw that my 6th stay posted at 2:50am this morning, and the Marriott website already shows my gold status. 
May 14, 2016, 11:07 am
#2260
Join Date: Jun 2015
Location: Always on the move!!
Programs: AI, BA, Etihad, Mariott, IHG, TIC
Posts: 105
I have had eligible stays not post to find out the FDC, mistakenly, flagged it as ineligible. The first response when I challenged the missing credit was the stay was ineligible. I asked why and that's when they discovered the mistake.
Keep your documentation, ask for credit for the missing stays, and provide supporting documentation when asked.
Keep your documentation, ask for credit for the missing stays, and provide supporting documentation when asked.
.This is the fastest possible response, unless it's a weekend
. Thanks for the suggestion.Thanks,
Monk
May 17, 2016, 2:32 am
#2261
Join Date: Jun 2015
Location: Always on the move!!
Programs: AI, BA, Etihad, Mariott, IHG, TIC
Posts: 105
Reg United Silver Status
I recently completed the 'Road to Plat' challenge and just received the status upgrade to Platinum.
Can anybody help me on how to upgrade/obtain the United Silver Elite status? Is there a way to do this without contacting Customer Care i.e. an online linkage website/page?
Thanks,
Monk
Can anybody help me on how to upgrade/obtain the United Silver Elite status? Is there a way to do this without contacting Customer Care i.e. an online linkage website/page?
Thanks,
Monk
May 17, 2016, 3:19 am
#2262
Join Date: Feb 2013
Posts: 1,815
I recently completed the 'Road to Plat' challenge and just received the status upgrade to Platinum.
Can anybody help me on how to upgrade/obtain the United Silver Elite status? Is there a way to do this without contacting Customer Care i.e. an online linkage website/page?
Thanks,
Monk
Can anybody help me on how to upgrade/obtain the United Silver Elite status? Is there a way to do this without contacting Customer Care i.e. an online linkage website/page?
Thanks,
Monk
May 18, 2016, 9:15 am
#2263
Join Date: Jun 2015
Location: Always on the move!!
Programs: AI, BA, Etihad, Mariott, IHG, TIC
Posts: 105
If one cannot perform the upgrade online, I shall contact MR CC.
Thanks,
Monk
Aug 3, 2016, 12:38 pm
#2264
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,580
Called Marriott Rewards, once I got to the rep, it took about 30 seconds for her to set me up for the Gold Challenge.
She said I have until End of November to complete the challenge.
I have a 8 night stay coming up in Seoul. Followed by a couple of stays in SFO / NYC.
If I split the stay into 8 one night bookings between my wife and myself, will that be ok?
She said I have until End of November to complete the challenge.
I have a 8 night stay coming up in Seoul. Followed by a couple of stays in SFO / NYC.
If I split the stay into 8 one night bookings between my wife and myself, will that be ok?
Aug 3, 2016, 1:09 pm
#2265
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Called Marriott Rewards, once I got to the rep, it took about 30 seconds for her to set me up for the Gold Challenge.
She said I have until End of November to complete the challenge.
I have a 8 night stay coming up in Seoul. Followed by a couple of stays in SFO / NYC.
If I split the stay into 8 one night bookings between my wife and myself, will that be ok?
She said I have until End of November to complete the challenge.
I have a 8 night stay coming up in Seoul. Followed by a couple of stays in SFO / NYC.
If I split the stay into 8 one night bookings between my wife and myself, will that be ok?