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Same happened to me with the odd entries.
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Originally Posted by beachfan
(Post 29432820)
Same happened to me with the odd entries.
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Originally Posted by avja
(Post 29430722)
The saga continues
Checked my account and saw the following: 2/13 + 24000 pts W St Petersburg cancellation (it was a cash and points reservation at 6000 pts per night for 4 nights in July) 2/13 -24000 pts W St Petersburg relocation I had not received any communication from Starwood. I therefore called the platinum desk and asked what was happening. The agent could not find out and suggested I email guest services. I just did this. (My best guess is that I was relocated to one of the Marriott properties in St Petersburg without my authorization.) If they do relocate us to a Marriott, I am unsure if it's better to have a place to lodge at Marriott or having to find a non-chained hotel... though looking at the options, the only acceptable substitution is probably the Renaissance. What's surprising is that they still haven't given an official announcement for this brand change, and it's almost a month... |
I’m close to giving up and booking a non chain hotel. I don’t think the Renaissance is comparable (although haven’t been to either; I see the Ren has a similar location)
i have heard from them, but only asking me to wait( and wait and wait). |
I was also supposed to stay there but I have decided to cancel it and book the Four Seasons instead - really amazing hotel, just finished a 4 nights stay there. I'd strongly recommend doing the same.
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Originally Posted by porkie
(Post 29479679)
I was also supposed to stay there but I have decided to cancel it and book the Four Seasons instead - really amazing hotel, just finished a 4 nights stay there. I'd strongly recommend doing the same.
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True, but at $720/night, even with a 4th night free (via Citi Prestige), it a bit of a budget buster when you had a 5night points plus cash reservation at the W.
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For what dates do you see such rates? I paid just something like 280 USD/night for the standard room. Book FSPP rates through whatahotel.com or other agency which include room upgrade and breakfast for two as well as spa credit.
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Just checked FS for late July (dates after World Cup ends). Rate is $650 per night including extras at whatahotel.com
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i had a points reservation for five nights during the world cup (6/19-6/24) and it has been cancelled but i have yet to get my points back. i tried calling and they werent able to give me the points. any suggestions/help/tips for getting my 64k points back?
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Originally Posted by porkie
(Post 29483243)
For what dates do you see such rates? I paid just something like 280 USD/night for the standard room. Book FSPP rates through whatahotel.com or other agency which include room upgrade and breakfast for two as well as spa credit.
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Finally heard back. They are offering me the Courtyard Vasilievsky. No mention of refunding the difference in points. No offer of the Renaisance, which isnt in the same league, but at least a similar location.
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Originally Posted by beachfan
(Post 29496599)
Finally heard back. They are offering me the Courtyard Vasilievsky. No mention of refunding the difference in points. No offer of the Renaisance, which isnt in the same league, but at least a similar location.
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Originally Posted by 360guy
(Post 29497879)
The same for me today. No mention of refunding my 35,500 points
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Haven't got an e-mail yet, any idea when it was sent? Thanks.
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