Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Marriott | Marriott Bonvoy
Reload this Page >

Sheraton Detroit Metro Airport [Master Thread]

Sheraton Detroit Metro Airport [Master Thread]

Old Apr 20, 2019, 7:34 pm
  #31  
A FlyerTalk Posting Legend
 
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,007
Originally Posted by itravelalot
I just stayed here. Got a suite upgrade. It has 11 floors and 3 elevators but only 1 elevator is working. Apparently the other 2 elevators have been broken for 2-3 weeks. Staff told me the owner won't fix the broken elevators. I tried using the stairs but you can't access some of the guest floors because some but not all doors to floors are locked from the stairs. I could see this being a major safety issue if the last remaining elevator broke or there was a fire. The suite was clean but tired like the pictures above. The bathroom looks original to the construction of the Sheraton. The massive somewhat brand new 75 inch TV in the suite was nice. With that said the housekeepers do their job keeping the room clean and functional. It was very comfortable. Lounge was basic and hardly used when I was there.
I hope someone calls the proper authorities. What you've posted is a huge safety issue. Perhaps tweet about it or post on TripAdvisor or contact the local news station.

Cheers.
SkiAdcock is offline  
Old Jul 26, 2019, 6:40 pm
  #32  
 
Join Date: Feb 2018
Location: YXU
Programs: MR Bonvoy LP , AC/AE, DL, Porter, SU, Nexus, APEC
Posts: 55
I'm staying at the hotel this evening, it is the same as above, only one of the three elevators is working, the other two are not.
CDN_BOBCAT is offline  
Old Jul 27, 2019, 11:17 am
  #33  
 
Join Date: Mar 2011
Programs: Delta Skymiles
Posts: 1,982
If I were staying I would call the civic authorities so quickly. I doubt Starwood would have put up with this. Even just seeing this on FT would have likely resulted in some attention and pressure being placed on the property.
cfabar1 is offline  
Old Jul 8, 2021, 1:32 pm
  #34  
 
Join Date: Dec 2009
Location: PEK & MKE
Programs: Amex-gold, Hainan-gold, Mrt-LT Titanium
Posts: 1,351
DETROIT airport

Old thread, But checked in at Sheraton for a 5 night stay as LT, was told points or ONE breakfast . Yes, only 1 breakfast for all 5 nights. Also told EL open, but not staffed, but grab water & chips. Very weird benefits !
Also checked the Marriott across the street, about same price, Get points & hot breakfast EVERY day. But EL closed.

Last edited by Jiatong; Jul 8, 2021 at 1:34 pm Reason: splng
Jiatong is offline  
Old Jul 8, 2021, 2:34 pm
  #35  
 
Join Date: Oct 2009
Location: ATL
Programs: DL PM 2 Mil Miler, HZ PC, Marriott LT TI, AMB, Hilton Diamond
Posts: 552
Originally Posted by Jiatong
Old thread, But checked in at Sheraton for a 5 night stay as LT, was told points or ONE breakfast . Yes, only 1 breakfast for all 5 nights. Also told EL open, but not staffed, but grab water & chips. Very weird benefits !
Also checked the Marriott across the street, about same price, Get points & hot breakfast EVERY day. But EL closed.
You need to escalate the lack of breakfast on all five mornings. They are trying to pull a fast one.
estedman is offline  
Old Jul 8, 2021, 9:46 pm
  #36  
 
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
Originally Posted by Jiatong
checked in at Sheraton for a 5 night stay as LT, was told points or ONE breakfast . Yes, only 1 breakfast for all 5 nights.
If their restaurant is open they should provide you +1 daily breakfast. Be sure to collect $100 for denial of your welcome gift.

1,000 Points per Stay or amenity per Stay or breakfast in restaurant per night of Stay for Member +1 (including Resorts)
Tanic is offline  
Old Jul 9, 2021, 8:50 am
  #37  
 
Join Date: Dec 2009
Location: PEK & MKE
Programs: Amex-gold, Hainan-gold, Mrt-LT Titanium
Posts: 1,351
Originally Posted by estedman
You need to escalate the lack of breakfast on all five mornings. They are trying to pull a fast one .
I agree, Have had issues here before, about 6 stays over the last 4 years. I like: the (free) parking, 11th floor rooms are somewhat renovated, & good shuttle service to airport to meet people. The old small, & dated EL used to have simple tasty food, Not yet, but staff replies vary when asked on benefits...
Jiatong is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.