Marriott “Associate Explore" and "Friends and Family” rate questions
#541
A family member of mine recently moved over from to a Marriott property from a Hilton property so I've been exploring these rates recently. We had some great luck with amazing Hilton family and friend rates over the years, but the Marriott rates seem pretty terrible across the board (especially considering they come with no benefits).
Typically, the more expensive the hotel, the better the discount. For example, a single night in mid october at the RC Half Moon Bay is $1k for the BAR. Associate rate is $159 and the friends rate is $520. Actually, the associate rate pretty much never goes above $200. $160ish is about the max that I would normally see for a real associate rate. Sometimes, there are "bugs" where the associate rate is actually higher than a normal rate.
Any guest on any rate can be "walked" to another hotel (Marriott or SOB) if the hotel is oversold. The difference is that they might be more likely to walk an employee, or somebody on an employee or F&F rate than a paying customer, and certainly than a paying customer with status. That said, even if you've got triple-Plutonium status, if you show up at 11 pm and every room is already full, you're going to be walked.
#542
Join Date: Jul 2019
Posts: 23
I like to know when we choose Marriott friends and family rate , do we need to make the booking through our friend in the hotel or we can do the booking by using promo code MMF in Bonvoy app? I understood that the friend must send the authorisation form by mail to hotel or to us so that we must present it at the time of check in. Can we use this authorisation form to other property with in 60 days time or each property the concerned employee must send new authorisation form? Is there any limit in which an employee can authorise it, for eg 3 times in a year etc?
#543
Book it yourself using the code and don't bother with having the form sent to the hotel. Just have a printout with you at check in. Can be used multiple times at different properties. IME, there is no problem getting additional forms so that you have no "lapse in coverage."
#545
Join Date: Sep 2019
Posts: 1
The Nerve of some people and that is why i like the feature that we are now able to actually disable the form with the click of a button...Simple right!!!. we check these forms at my property and always have...there is a website for that too...
People need to stop looking for a hand out and possibly getting someone fired for there actions...
they need to got to Hotwire or Booking.com...ijs
People need to stop looking for a hand out and possibly getting someone fired for there actions...
they need to got to Hotwire or Booking.com...ijs
#546
Huge news if it works for those eligible for employee and friends rates, who aren’t actually employees. The wording isn’t quite as definitive as it could be.
https://pointsmilesandmartinis.board...m=BoardingArea
https://pointsmilesandmartinis.board...m=BoardingArea
#547
Join Date: Aug 2011
Programs: Marriott Bonvoy Ambassador
Posts: 598
Huge news if it works for those eligible for employee and friends rates, who aren’t actually employees. The wording isn’t quite as definitive as it could be.
https://pointsmilesandmartinis.board...m=BoardingArea
https://pointsmilesandmartinis.board...m=BoardingArea
"Marriott has announced that starting November 25, 2019, employees rates well as those under the friends/family discount will be eligible to earn night credits toward elite status, as well as receive elite benefits on their stays assuming they have status."
#548
Looks like it will! That would be a game-changer.
"Marriott has announced that starting November 25, 2019, employees rates well as those under the friends/family discount will be eligible to earn night credits toward elite status, as well as receive elite benefits on their stays assuming they have status."
"Marriott has announced that starting November 25, 2019, employees rates well as those under the friends/family discount will be eligible to earn night credits toward elite status, as well as receive elite benefits on their stays assuming they have status."
No mention of non-associates.. Cautiously optimistic here .
#549
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,368
Please NO NO NO. Bonvoy already has too many elites chasing too few suites, lounges are too crowded, etc. Let's not give hotels carte blanche to look out for their own who are traveling almost for "free" anyway.
#550
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,857
The ship has sailed on this, Marriott has several hundred thousand employees and tapping that market is a no brainer especially when many have spouses and extended families. I suspect the F&F rates may be "adjusted" to take into account earnings and benefits though.
#551
The ship has sailed on this, Marriott has several hundred thousand employees and tapping that market is a no brainer especially when many have spouses and extended families. I suspect the F&F rates may be "adjusted" to take into account earnings and benefits though.
#552
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
I love how people are now threatened that Marriott employees on cheaper rates might assault their own elite benefits and perks. As if government employees and the military don't get much cheaper rates, let alone corporate customers don't get much cheaper rates, often at even the most expensive brands. As if AAA hot deals don't do the same thing. As if those constantly working the BRG angle don't get the same thing.
There always have been and always will be those who get better rates for stays.
Elites protecting their turf in this case is just another example of entitlement (I'm entitled to reduced rates and those who already get them, but not any new people!) and selfishness (I deserve reduced rates for myself and my people, but no one else does!).
As if that many Marriott employees will be traveling so often as to achieve Titanium status. Please.
As if anyone with the Bonvoy Brilliant credit card can't achieve Platinum status. Please.
Perhaps we might be more welcoming for Marriott employees to see the benefits and shortcomings of elite status just like the rest of us. That actually might be a big boon for all of us.
There always have been and always will be those who get better rates for stays.
Elites protecting their turf in this case is just another example of entitlement (I'm entitled to reduced rates and those who already get them, but not any new people!) and selfishness (I deserve reduced rates for myself and my people, but no one else does!).
As if that many Marriott employees will be traveling so often as to achieve Titanium status. Please.
As if anyone with the Bonvoy Brilliant credit card can't achieve Platinum status. Please.
Perhaps we might be more welcoming for Marriott employees to see the benefits and shortcomings of elite status just like the rest of us. That actually might be a big boon for all of us.
#553
Just checked and see that the T&C has been updated to remove associate and friends rate from the "non-qualifying rate" section, as scheduled. Anybody staying on these rates soon, to report if they are credited properly?
Edit* SNAs are now applicable to friends and associate rates. They were previously not.
Edit* SNAs are now applicable to friends and associate rates. They were previously not.
Last edited by GoSh4rks; Nov 26, 2019 at 1:46 am
#554
Join Date: Nov 2004
Location: Manhattan Beach, California
Programs: BMI Diamond Club Gold forever
Posts: 6,367
I’m at Marriott Sky City in HKG with my family enroute home from Saigon on the CX New Years Eve fare. We arrived at 9:30am today so i called ahead to see if I could broker an early check in on an Explore rate (which usually requires paying something). They were super nice and said “you and your family are able to relax and have breakfast in the lounge as Platinum Lifetime guests.” The room was available when we arrived too. Now i see this thread and it makes sense.
Love this change! I have a family member that owns both Hilton and Marriott properties and we had been favoring Hilton friends rates due to elite benefits applying at Hilton.
Love this change! I have a family member that owns both Hilton and Marriott properties and we had been favoring Hilton friends rates due to elite benefits applying at Hilton.
#555
Join Date: Jul 2019
Posts: 11
Just checked and see that the T&C has been updated to remove associate and friends rate from the "non-qualifying rate" section, as scheduled. Anybody staying on these rates soon, to report if they are credited properly?
Edit* SNAs are now applicable to friends and associate rates. They were previously not.
Edit* SNAs are now applicable to friends and associate rates. They were previously not.
I stayed at an Aloft on 11/27 on an associate rate. Waited and waited for the elite night to post but no dice. As soon as the 10 day window opened up I filled out a missing stay form online. I got an email from Marriott about 4 days later saying “our records indicate you stayed using an associate rate, associate rates do not qualify to earn elite night credit blah blah blah”. I responded to the email that they were indeed eligible as of 11/25 and I got an email back a few days ago saying they have added the night and the points. I feel like it might be a bit of a learning curve from the outset.
Last edited by bdschobel; Dec 14, 2019 at 4:32 am Reason: removed proprietary code