Sheraton Macao Hotel, Cotai Central, Macau [Master Thread]
#199
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,911
I completed a 3-night stay here last week, and as critical as I’ve been of the hotel, I must give them some credit. As reported earlier, the club lounge is back in operation, which almost caused me to cancel the reservations I made during the lounge closure. But it’s hard to walk away from a MOP650 BRG rate, and thus, I reluctantly stayed. I have to say, the lounge has improved a lot. I have memories of piles of cheap, tasteless food. But they’ve switched to a better selection – some hot items that also were available downstairs during the lounge closure (e.g., African Chicken, seafood pasta), and there are also some more typical club lounge items available – small dishes with salmon, cured meats, mini sandwiches, cheeses. Also, the desserts are much improved, including some pretty tasty tartes, serradura, etc. In addition to the improved quality of the lounge offerings, I was extremely impressed with the staff. The check-in staff greeted me by name when I arrived, and throughout my stay, I was addressed by name, my drink preferences were remembered. Everyone was outgoing and friendly. I am used to treatment like this at hotels where I spend 30+ nights a year (e.g., HR TST HK), but at a hotel where I have maybe 3-4 stays a year, which also happens to have the largest club lounge in the world, it’s pretty impressive!
#200
Join Date: Nov 2011
Posts: 547
Afaik, Deluxe and Executive Deluxe are not the entry level suite. I'd say the standard upgrade is the 800sqft-ish suite (Executive) in the Sky tower. Regulars will often get a much larger 1300sqft-ish suite (Deluxe or Ex Deluxe), which comes with a much larger dining area and a media room. On rare occasion, you may be lucky with an even larger suite -- I once had the Ambassador (?) one, probably 1700sqft. OTOH, sometimes these suites will be full, and I once found myself in a smaller suite in the Earth Tower, and once in a standard room.
I completed a 3-night stay here last week, and as critical as I’ve been of the hotel, I must give them some credit. As reported earlier, the club lounge is back in operation, which almost caused me to cancel the reservations I made during the lounge closure. But it’s hard to walk away from a MOP650 BRG rate, and thus, I reluctantly stayed. I have to say, the lounge has improved a lot. I have memories of piles of cheap, tasteless food. But they’ve switched to a better selection – some hot items that also were available downstairs during the lounge closure (e.g., African Chicken, seafood pasta), and there are also some more typical club lounge items available – small dishes with salmon, cured meats, mini sandwiches, cheeses. Also, the desserts are much improved, including some pretty tasty tartes, serradura, etc. In addition to the improved quality of the lounge offerings, I was extremely impressed with the staff. The check-in staff greeted me by name when I arrived, and throughout my stay, I was addressed by name, my drink preferences were remembered. Everyone was outgoing and friendly. I am used to treatment like this at hotels where I spend 30+ nights a year (e.g., HR TST HK), but at a hotel where I have maybe 3-4 stays a year, which also happens to have the largest club lounge in the world, it’s pretty impressive!
I completed a 3-night stay here last week, and as critical as I’ve been of the hotel, I must give them some credit. As reported earlier, the club lounge is back in operation, which almost caused me to cancel the reservations I made during the lounge closure. But it’s hard to walk away from a MOP650 BRG rate, and thus, I reluctantly stayed. I have to say, the lounge has improved a lot. I have memories of piles of cheap, tasteless food. But they’ve switched to a better selection – some hot items that also were available downstairs during the lounge closure (e.g., African Chicken, seafood pasta), and there are also some more typical club lounge items available – small dishes with salmon, cured meats, mini sandwiches, cheeses. Also, the desserts are much improved, including some pretty tasty tartes, serradura, etc. In addition to the improved quality of the lounge offerings, I was extremely impressed with the staff. The check-in staff greeted me by name when I arrived, and throughout my stay, I was addressed by name, my drink preferences were remembered. Everyone was outgoing and friendly. I am used to treatment like this at hotels where I spend 30+ nights a year (e.g., HR TST HK), but at a hotel where I have maybe 3-4 stays a year, which also happens to have the largest club lounge in the world, it’s pretty impressive!
I also share your sentiments regarding the Club Lounge - food quality has definitely been upped a notch, HH hours extended and the staff were generally great. I was very surprised that I was consistently addressed by name as well in such a huge and busy lounge. I was told by the team that all lounge improvements are at Marriott's request, believe it or not! The negatives remain though - constant aggressive and loud behavior of certain guests (not hotel's fault) and the overflow room for HH is just sad.
#201
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,205
Your post reminds me that I must return soon and check out the new lounge. I must also probe BRGs here. 650 is extraordinarily good value.
#202
Join Date: Dec 2013
Location: SFO
Posts: 506
Thanks for the recent updates. It would be a no brainer for me to stay at 650 MOP! I'll keep an eye out for BRG as the current rate for my dates are ~1400 for a standard room. I'll take my chances with booking a standard room and hoping for an upgrade at check-in!
#203
Join Date: Mar 2013
Location: Hong Kong
Programs: Marriott Platinum, United Silver
Posts: 88
How are people finding this 650MOP rate? I was thinking of going there this weekend just for a night and the best I could get was about 1300HKD after taxes. For an extra 200 I could upgrade to the Cotai view room, but if I should expect an upgrade as Platinum then I probably shouldn't bother.
#204
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
Booked this for next Sunday Monday and fingers crossed. Marriott Platinum, whatever that means these days after the merge! I assume that gives us lounge access?
Anyone taken the new gazzillion dollar Bridge from airport to Macau? Been open a few weeks and i read there are some kind of buses from airport to Macau, and i assume this is faster than Ferry?
I am hoping there is a stop in Macau near this Sheraton?
Thanks for any input!
Anyone taken the new gazzillion dollar Bridge from airport to Macau? Been open a few weeks and i read there are some kind of buses from airport to Macau, and i assume this is faster than Ferry?
I am hoping there is a stop in Macau near this Sheraton?
Thanks for any input!
#205
Join Date: Apr 2006
Location: BNE
Programs: QF Gold, VA Gold, IHG Spire, Accor Plat, Marriot Plat, Hilton Diamond
Posts: 2,281
Anyone taken the new gazzillion dollar Bridge from airport to Macau? Been open a few weeks and i read there are some kind of buses from airport to Macau, and i assume this is faster than Ferry?
I am hoping there is a stop in Macau near this Sheraton?
Thanks for any input!
#206
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Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
Thanks Markis - never been to Macau before so all this is new.
If these buses stop basically outside Sheraton Macau, does one catch them from HKG airport terminal?
Virgin flight arrives at 5.35pm.
So FERRY might be faster you are saying?
That is easy to grab in the airport terminal?
If these buses stop basically outside Sheraton Macau, does one catch them from HKG airport terminal?
Virgin flight arrives at 5.35pm.
So FERRY might be faster you are saying?
That is easy to grab in the airport terminal?
#207
Join Date: Mar 2011
Programs: Hyatt Globalist, Marriott Titanium
Posts: 1,174
OneBus only goes from Kwun Tong at the moment.
There are 2 ways to get to Macau via the bridge: either point to point services like OneBus which go from a place in Hong Kong directly to a place in Macu OR public buses to get to the bridge then public shuttle buses across the bridge plus public transport / casino shuttles once in Macau.
From the airport you can either get the directly Cotaijet ferry (7 or 9 pm from Sky Pier) or get a public bus to the bridge, go through immigration there, buy a ticket for the bridge shuttle bus to Macau then transport to Cotai after going through Macau immigration. The problem is that when you take the bridge, you’re not in Taipa, which is where the Sheraton is so it takes over 30 minutes with traffic from the bridge entrance and there are still limited casino shuttles doing that route (I heard only Galaxy have one but only going from the bridge to Taipa Ferry Terminal).
I tried the OneBus service last week on a weekday and it was fast but I decided to take the ferry back to HK. I’d recommend going by the bridge and coming back by ferry so you can experience it.
Take Bus B4 from the airport to the bridge for 6HKD.
Here’s a website with useful info I just found:https://thehkshopper.com/transportat...i-macau-bridge
Good luck!
There are 2 ways to get to Macau via the bridge: either point to point services like OneBus which go from a place in Hong Kong directly to a place in Macu OR public buses to get to the bridge then public shuttle buses across the bridge plus public transport / casino shuttles once in Macau.
From the airport you can either get the directly Cotaijet ferry (7 or 9 pm from Sky Pier) or get a public bus to the bridge, go through immigration there, buy a ticket for the bridge shuttle bus to Macau then transport to Cotai after going through Macau immigration. The problem is that when you take the bridge, you’re not in Taipa, which is where the Sheraton is so it takes over 30 minutes with traffic from the bridge entrance and there are still limited casino shuttles doing that route (I heard only Galaxy have one but only going from the bridge to Taipa Ferry Terminal).
I tried the OneBus service last week on a weekday and it was fast but I decided to take the ferry back to HK. I’d recommend going by the bridge and coming back by ferry so you can experience it.
Take Bus B4 from the airport to the bridge for 6HKD.
Here’s a website with useful info I just found:https://thehkshopper.com/transportat...i-macau-bridge
Good luck!
#208
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Great info yorkboy24
So would you suggest we check bags from Australia to HKG or to Macau? So Skypier is a kind of transit lounge for incoming It'l pax it seems?
We were in HKG a few weeks back but went straight to downtown HKG hotel.
Seems like MINIMUM connect time for or Waterjet is 110 mins so our 5.35pm should be perfect for the 7pm Ferry.
Markis link seems to indicate booking the day before saves money?
Please excuse my ignorance but when Ferry arrives at Macau what is best way to get to Sheraton - a cab, or do they have some kind of regular shuttles? So Sheraton is pretty close to Ferry arrival?
So what time period from catching 7pm Ferry do you allow to get to Sheraton?
There goes our Happy Hour in the Lounge it looks like!
Glen
So would you suggest we check bags from Australia to HKG or to Macau? So Skypier is a kind of transit lounge for incoming It'l pax it seems?
We were in HKG a few weeks back but went straight to downtown HKG hotel.
Seems like MINIMUM connect time for or Waterjet is 110 mins so our 5.35pm should be perfect for the 7pm Ferry.
Markis link seems to indicate booking the day before saves money?
Please excuse my ignorance but when Ferry arrives at Macau what is best way to get to Sheraton - a cab, or do they have some kind of regular shuttles? So Sheraton is pretty close to Ferry arrival?
So what time period from catching 7pm Ferry do you allow to get to Sheraton?
There goes our Happy Hour in the Lounge it looks like!
Glen
Last edited by ozstamps; Nov 6, 2018 at 4:44 am
#209
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Join Date: Jun 2000
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Thanks for the first hand info guys.
Flight back to MEL is 7.50pm Tuesday.
Looks like Ferry last trip is 3.55pm to Airport HKG which takes an hour or so it seems?
So near 3 hours to kill at airport - no idea what lounge Virgin uses but 3 hours in lounges is never exciting!.
So to get a BUS on new Bridge back from Sheraton to HKG airport is not possible it seems short of all kinds of connections and stuff?
Flight back to MEL is 7.50pm Tuesday.
Looks like Ferry last trip is 3.55pm to Airport HKG which takes an hour or so it seems?
So near 3 hours to kill at airport - no idea what lounge Virgin uses but 3 hours in lounges is never exciting!.
So to get a BUS on new Bridge back from Sheraton to HKG airport is not possible it seems short of all kinds of connections and stuff?
#210
Join Date: Mar 2011
Programs: Hyatt Globalist, Marriott Titanium
Posts: 1,174
Easier to get the free shuttle from Sheraton to Taipa ferry then ferry to Sheung Wan if you have more time. Check in at airport express in Central then use Klook for cheaper one way airport express ticket. There are ferries every half hour to Sheung Wan. It’s 20% off First class with MasterCard.