Jul 2, 2016, 12:53 pm
Last edit by: margarita girl
Hotel email: [email protected]
Reception: [email protected]
Other: [email protected]
Property underwent renovation in 2015-2016, so no longer a dump. Exec lounge open on the weekends.
You do not need to pay for the Hoppa to get to the property. You can take some public buses (ie, 105, 111, 140) to/from the Ren,as it's in the 'free zone'. The Heathrow free travel zone has been suspended indefinitely effective January 1, 2021. Standard fares now apply.
Reception: [email protected]
Other: [email protected]
Property underwent renovation in 2015-2016, so no longer a dump. Exec lounge open on the weekends.
You do not need to pay for the Hoppa to get to the property. You can take some public buses (ie, 105, 111, 140) to/from the Ren,
Renaissance London Heathrow LHR Hotel, United Kingdom [Master Thread]
Oct 8, 2018, 6:22 am
#167
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
I am currently staying at the Renaissance Heathrow, and am a bit disappointed. I never stayed prior to the renovation, but it is no different than a typical Novotel in feeling and design. By comparison, the Sheraton did a MUCH better job with their renovation, and the Sheraton property definitely feels like a higher category than the Renaissance. In addition, the quality of the breakfast at the Renaissance (in the restaurant and in the lounge) is disappointing compared to the Sheraton. This is the first and last time I'm staying at the Renaissance Heathrow, just because the Sheraton is a much better experience. I wouldn't call the Renaissance a dump, but it's probably only a couple years away from becoming a dump again.
May 27, 2019, 10:02 am
#168
Join Date: Mar 2018
Location: England - UK
Posts: 512
Just come back from this hotel and have been a regular there over the years. Previously had no problem as Titanium being put on the third floor where the executive lounge is. This time I wasn't upgraded even though rooms and suites were available for upgrade. After a few words with the third receptionist who promised 'tomorrow' I asked him if it was a case that they were only putting paid guests on the third floor and he said yes. On saying that, he was changing his stance every few minutes i.e. Marriott haven't updated the webpage and, guests have to email us a week in advance if they want an upgrade....eh?...since when? Eventually I was put up in a suite on the executive floor but got the impression they did it begrudgingly.
The problem here is that this hotel charges extra for a runway room already as it's popular with airplane enthusiasts so the only upgrade someone who's paid for this room is up to the executive floor (only three floor hotel).
The problem here is that this hotel charges extra for a runway room already as it's popular with airplane enthusiasts so the only upgrade someone who's paid for this room is up to the executive floor (only three floor hotel).
May 27, 2019, 12:35 pm
#170
Join Date: Dec 2007
Location: SFO
Posts: 4,914
wasn’t this hotel renovated? I remember staying here a while back before the renovation and there was this min bar that looked as if it came original with hotel from the 80s. And this was around 2015.
May 27, 2019, 8:38 pm
#171
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,107
The hotel's been renovated in the past few years. Unlike Nuhusky, I don't mind the hotel & it's usually my go-to property when staying near LHR.
Cheers.
Cheers.
May 28, 2019, 7:04 am
#173
Join Date: Nov 2005
Location: Wembley, Middx, England
Programs: BA Gold, Marriott Platinum, Hilton Gold
Posts: 775
May 28, 2019, 12:05 pm
#174
Join Date: Jan 2018
Location: Milano (Italy)
Programs: Marriott TITANIUM, BWR Dia, IHG, Millemiglia Alitalia
Posts: 486
This kind of attitude leads to the vanishing of Elite benefits and a lack in guest service.
BTW, I'll never go for sure at this Ren!
May 28, 2019, 8:11 pm
#175
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Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,107
May 29, 2019, 2:14 pm
#176
Join Date: Dec 2016
Programs: Marriott Titanium, IHG Spire Elite, Hilton Gold, United Silver, BA Bronze
Posts: 322
I stayed prior to the refurbishment in 2012 when my employer used to rent out space in the hotel and back then it was dire. Nowadays I would not hesitate in recommending it.
May 29, 2019, 3:34 pm
#177
Join Date: Aug 2016
Location: YOW
Programs: Altitude 75K, LT Marriott Platinum
Posts: 258
I would also agree with the last few comments that the Renaissance hotel is an excellent value for the price. Even though that you will most likely not be upgraded to the room type, I requested a room with a runway view and for airplane aficionado, it's just amazing. The room was definitely not dated and the bed was extremely comfortable. Having unlimited alcohol including beer and wine from 5 - 9pm and food from 5 - 7pm, I believe is very generous for many Marriott hotels. I'm unsure about the expectations at this hotel but it is an excellent option.
May 29, 2019, 10:56 pm
#178
Join Date: Aug 2000
Location: Newton Centre, MA, USA
Programs: DL 2MM Gold, AA Plat Pro; Hilton Lifetime Diamond, Bonvoy Lifetime Titanium (via SPG), IHG Plat
Posts: 2,192
IME the Marriott has always been better than the Ren including the fact that the food offerings are better in the evening and it doesn't have the "large tour group hotel" feel.
May 29, 2019, 11:10 pm
#179
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Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,107
I'm not sure if you're being generic or specific. In all my years of staying at the Ren multiple times a year, I never once ran into a tour group. I did see flight crews (early morning) & occasional wedding guests (on the weekend), but that was about it.
FWIW - I'm not anti-MAR, but Ren is usually cheaper than MAR, slightly closer to LHR (MAR is the next stop on the free bus on the opposite side of the road from Ren), and the Ren exec lounge rocks w/ its views of the runways. In fairness, the Ren rooms are small. There's nothing they can do about the footprint.
Cheers.
FWIW - I'm not anti-MAR, but Ren is usually cheaper than MAR, slightly closer to LHR (MAR is the next stop on the free bus on the opposite side of the road from Ren), and the Ren exec lounge rocks w/ its views of the runways. In fairness, the Ren rooms are small. There's nothing they can do about the footprint.
Cheers.
May 30, 2019, 4:04 am
#180
Join Date: Feb 2015
Location: United Kingdom
Programs: Bonvoy LTTitanium, BAEC Silver
Posts: 591
I'm staying at this hotel this weekend (cash booking) and as titanium lifetime will hopefully get an upgrade to a room/suite with a runway view on the third floor.
Could someone please outline the lounge food/drinks offerings in the morning, afternoon and evening? Is wine available in the afternoon or only in the evening during cocktail hour between 6-8pm? Also, will I have the option to have breakfast in the main restaurant (usually more extensive) or is the lounge breakfast the same?
Thanks in advance.
Could someone please outline the lounge food/drinks offerings in the morning, afternoon and evening? Is wine available in the afternoon or only in the evening during cocktail hour between 6-8pm? Also, will I have the option to have breakfast in the main restaurant (usually more extensive) or is the lounge breakfast the same?
Thanks in advance.