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Las Vegas Cosmopolitan Hotel [Master Thread]

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Old Dec 19, 2013, 9:27 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: dgreen12
Hotel Website: The Cosmopolitan of Las Vegas, Autograph Collection
Official List of Cosmopolitan Bonvoy Elite Benefits: https://www.cosmopolitanlasvegas.com/marriott-bonvoy-at-the-cosmopolitan-of-las-vegas

The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services

The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee

Resort fee is $39+tax effective 01/01/2019. Also as of that date, parking (self & valet) is complimentary for hotel guests.

Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $39 daily resort fee so there is still no extra charge to any guest for using it.

Platinums receive:

* use of Platinum check-in area (to the left of main desks)

* Platinum arrival gift is $10FB coupon or 1,000 points

* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.

* free tea/coffee 6am - noon in the plat lobby check-in area

* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.

Resort fee:

* $39 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.

Receiving Bonvoy Points for a Stay:

Many have reported needing to follow up to have Marriott Bonvoy points manually posted post stay (they do not typically post automatically.) A tip is to email [email protected] shortly after a stay asking them to manually forward your folio to Marriott Bonvoy for processing.

Hat tip to billycwhatup for this:

* Identity points and MR points can not be earned on the same stay

Other tips

The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.

The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.

The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".

If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.

And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.

If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-Eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).

If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.

Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.

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Las Vegas Cosmopolitan Hotel [Master Thread]

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Old Jan 4, 2013, 7:20 am
  #1156  
 
Join Date: Jun 2006
Location: LAS - I'm All In!
Programs: UA 1K 1MM, Marriott PP
Posts: 3,639
Originally Posted by MNAudiS4
I have heard some rumors they have been running 95% occupied lately. After 2 yrs it is still the place people want to stay.
That is good news for Vegas I guess . I'm sure on NYE they were fully committed. In fact the Marriott arrival letter we got said there were no upgrades Dec 28-Jan 1 and no late checkout. I had a bit of a beef with the late checkout line b/c the emails I was getting weekly for the last month from the concierge stated we could get "An extended check-out of 2pm to maximize your experience".
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Old Jan 4, 2013, 3:55 pm
  #1157  
 
Join Date: Jul 2012
Location: CA
Programs: Hyatt Diamond, Marriott Platinum, Hilton Gold
Posts: 129
I am looking for some advice for a trip that my friends and I are taking in August for a weekend . I would like to see about getting the wraparound terrace with an adjoining room (which I believe is the terrace suite) as cheap as possible. Since I am a Marriott platinum, I was hoping to rely on getting upgraded. I was thinking of booking the terrace suite and terrace guest room (each is 1 level below the rooms in want) and hope for an upgrade to both. Is this a good plan and, if so, what is the best way to book it (Marriott site, hotel site, call)? Should I try and get the upgrade confirmed before I go? If there are any options other than this I am all ears.

Last edited by Alphatmldr; Jan 4, 2013 at 4:01 pm
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Old Jan 4, 2013, 4:38 pm
  #1158  
 
Join Date: Jun 2011
Posts: 378
Originally Posted by SkiAdcock
Thanks for the update!

I'm starting to think on NYE people need to check in earlier in the day. Some FTer didn't get the city view room he booked to watch the fireworks & got same story your friend did, all that's available, etc.

Cheers.
I got the same story during my last stay at the Cosmo after they "upgraded" me to a dumpster view room after I checked in before noon. "We have no fountain view rooms of any kind available...I'm sorry." The front desk told me that Marriott had instructed them to limit upgrades. All I requested was a Studio with a good view on that trip.

It's amazing how terrace suites with a fountain view suddenly magically opened up when I broke out the benjamins. Sad that you have to do that as a PP, but that has been my experience at most Marriott resorts over the past 1-2 years.

Marriott is doing to suites what Delta has done to First Class. If you want it, you pretty much have to buy it...unless it's a really slow day/week or you know someone. I don't blame them for doing that, but it sucks if you are used to the old Marriott treatment.

I still love Cosmo....don't get me wrong. I just go in now expecting to pay extra. And I take out my frustrations on the delicious free Wicked Spoon buffet.
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Old Jan 4, 2013, 4:46 pm
  #1159  
 
Join Date: Jun 2005
Location: Charlotte, NC, USA | CLT, formerly LHR & AMS (with just a bit of PSP)
Programs: BAEC Gold, Hilton Diamond, BonVoy Titanium, (soon former) Caesars7*, (former) Wynn Black, HR "Icon"
Posts: 8,172
Originally Posted by JW6130
I got the same story during my last stay at the Cosmo after they "upgraded" me to a dumpster view room after I checked in before noon. "We have no fountain view rooms of any kind available...I'm sorry." The front desk told me that Marriott had instructed them to limit upgrades. All I requested was a Studio with a good view on that trip.

It's amazing how terrace suites with a fountain view suddenly magically opened up when I broke out the benjamins. Sad that you have to do that as a PP, but that has been my experience at most Marriott resorts over the past 1-2 years.

Marriott is doing to suites what Delta has done to First Class. If you want it, you pretty much have to buy it...unless it's a really slow day/week or you know someone. I don't blame them for doing that, but it sucks if you are used to the old Marriott treatment.

I still love Cosmo....don't get me wrong. I just go in now expecting to pay extra. And I take out my frustrations on the delicious free Wicked Spoon buffet.
Also, don't forget. Casino customers (comp/RFB etc.) come first. A high-theo casino customer is much more valuable than any Marriott Platinum or PP (to Cosmo).

Two of the biggest casino customer day(s) are Superbowl weekend and NYE.
baccarat_king is offline  
Old Jan 4, 2013, 8:42 pm
  #1160  
 
Join Date: Sep 2011
Location: L.A.
Programs: Marriott Lifetime Titanium Elite, Delta Diamond, IHG Diamond Ambassador, Hertz President's Circle
Posts: 1,135
Originally Posted by baccarat_king
Also, don't forget. Casino customers (comp/RFB etc.) come first. A high-theo casino customer is much more valuable than any Marriott Platinum or PP (to Cosmo).

Two of the biggest casino customer day(s) are Superbowl weekend and NYE.
well said...big time gamblers spend in 1 weekend at the Cosmo much more than lets say a PP rewards members would in a year!

I've seen guys at the blackjack table with 700k+...playing $1000 a hand. Stories of guys losing $8 million in 3 days.

Its obvious that they would prefer to bend the rules for them, instead of MR members.
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Old Jan 4, 2013, 10:42 pm
  #1161  
 
Join Date: Jun 2011
Posts: 378
Originally Posted by alrvd83
well said...big time gamblers spend in 1 weekend at the Cosmo much more than lets say a PP rewards members would in a year!

I've seen guys at the blackjack table with 700k+...playing $1000 a hand. Stories of guys losing $8 million in 3 days.

Its obvious that they would prefer to bend the rules for them, instead of MR members.
Absolutely, that's a great point. If you aren't into gambling, you can get a lot of free entertainment at Cosmo watching the high rollers.

I watched a guy clear at least $70,000 in profits in probably 10-15 minutes at a craps table there. I have no idea what he started with or what he had lost prior to that, but it was a lot of fun to watch!
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Old Jan 4, 2013, 11:18 pm
  #1162  
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"The front desk told me that Marriott had instructed them to limit upgrades."

Since Marriott doesn't incur the "cost" of upgrading a customer at an Autograph why would they tell them to limit upgrades to premium MR guests? The best scenario for Marriott is that MR guests LOVE the Cosmo and keep on coming back, proving the value of the Autograph relationship to the hotel.
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Old Jan 5, 2013, 12:27 am
  #1163  
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as if a non-sold room that you're upgraded to costs the property more then the room you originally booked........why, you're going to use more electric power, take 5-additional showers, sleep in more then 1 bed..........a room is-a-room-is-a-room and their respective clean-up costs are basically the same.....

Originally Posted by VickiSoCal
"The front desk told me that Marriott had instructed them to limit upgrades."

Since Marriott doesn't incur the "cost" of upgrading a customer at an Autograph why would they tell them to limit upgrades to premium MR guests? The best scenario for Marriott is that MR guests LOVE the Cosmo and keep on coming back, proving the value of the Autograph relationship to the hotel.
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Old Jan 5, 2013, 12:59 am
  #1164  
 
Join Date: Oct 2007
Location: Frozen in Carbonite
Programs: UA Aluminum 0.6MM, Bonvoy Life Sentence, Hyatt Eliteist, AA Super Plutonium
Posts: 2,878
Originally Posted by VickiSoCal
"The front desk told me that Marriott had instructed them to limit upgrades."

Since Marriott doesn't incur the "cost" of upgrading a customer at an Autograph why would they tell them to limit upgrades to premium MR guests? The best scenario for Marriott is that MR guests LOVE the Cosmo and keep on coming back, proving the value of the Autograph relationship to the hotel.
That's complete BS. I have personally been told by a front desk manager that "we COVET Marriott Platinums"

BTW, I stayed at Cosmo three times last year. On the first stay I had a slight problem with a room. Without soliciting compensation, they offered to comp my next two stays, which ended up being a total of 7 nights.
TommyC80 is offline  
Old Jan 5, 2013, 7:03 am
  #1165  
 
Join Date: Oct 2006
Location: MSP
Programs: DL DM, Marriott Plat, National Exec Elite
Posts: 1,357
Keep an eye on your reservation day of arrival. Check the cosmopolitanlasvegas.com website not marriott to see if they assign you a WR or better room before arrival. My last stay i was in a room already assigned, i asked for a higher floor room. I knew it was a WR from the last two digits. They like to put me on 39 or 68 for some reason East tower.

I would be curious if anyone is staying to see if you get a upgrade before arrival.

You should have received a cosmo reservation number.
MNAudiS4 is offline  
Old Jan 5, 2013, 8:58 am
  #1166  
 
Join Date: Oct 2007
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Posts: 2,878
Originally Posted by MNAudiS4
I would be curious if anyone is staying to see if you get a upgrade before arrival.
So far I have not. They've always checked for me when I arrive.
TommyC80 is offline  
Old Jan 5, 2013, 9:31 am
  #1167  
 
Join Date: Oct 2003
Location: Phoenix, AZ USA
Programs: AA Life Gold, Marriott Platinum Elite
Posts: 472
Originally Posted by TommyC80
That's complete BS. I have personally been told by a front desk manager that "we COVET Marriott Platinums"

BTW, I stayed at Cosmo three times last year. On the first stay I had a slight problem with a room. Without soliciting compensation, they offered to comp my next two stays, which ended up being a total of 7 nights.
What was the problem with your room?

The biggest problem I usually have is light bulbs, which of course they just take care of. I'll usually put up with one or two but the bulb in the water closet was burnt out so I wasn't going to put up with that. They ended up changing at least 8 light bulbs.
azmojo is offline  
Old Jan 5, 2013, 11:15 am
  #1168  
 
Join Date: Sep 2008
Location: Midwest USA
Programs: BA SIL, WN A, UA SIL, Marriott TIT (LT), Hilton DIA
Posts: 1,969
I have booked a wraparound terrace for a 2 night (weekday) stay next month.

As a Marriott Plat, is there any chance of an upgrade to the West Tower Penthouses?

I have not seen anything in the terms and conditions that prohibits this.

thanks!
nachosdelux is offline  
Old Jan 5, 2013, 12:36 pm
  #1169  
 
Join Date: Sep 2011
Location: L.A.
Programs: Marriott Lifetime Titanium Elite, Delta Diamond, IHG Diamond Ambassador, Hertz President's Circle
Posts: 1,135
Originally Posted by nachosdelux
I have booked a wraparound terrace for a 2 night (weekday) stay next month.

As a Marriott Plat, is there any chance of an upgrade to the West Tower Penthouses?

I have not seen anything in the terms and conditions that prohibits this.

thanks!
Lol...sorry...those go for $10k a night and are ONLY for super High rollers. Trust me...I've inquired with my host and that's what he told me
alrvd83 is offline  
Old Jan 5, 2013, 1:40 pm
  #1170  
 
Join Date: Jul 2011
Location: MCO, DCA, IAD
Programs: UA GS 1MM, Marriott Ambassador & Lifetime Titanium, Hilton Diamond
Posts: 2,134
Originally Posted by nachosdelux
I have booked a wraparound terrace for a 2 night (weekday) stay next month.

As a Marriott Plat, is there any chance of an upgrade to the West Tower Penthouses?

I have not seen anything in the terms and conditions that prohibits this.

thanks!
Ha.... good luck with that!! It never hurts to ask however. I'd like to hear the response you get when asking
sammyindc is offline  


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