Last edit by: dgreen12
Hotel Website: The Cosmopolitan of Las Vegas, Autograph Collection
Official List of Cosmopolitan Bonvoy Elite Benefits: https://www.cosmopolitanlasvegas.com/marriott-bonvoy-at-the-cosmopolitan-of-las-vegas
The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services
The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee
Resort fee is $39+tax effective 01/01/2019. Also as of that date, parking (self & valet) is complimentary for hotel guests.
Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $39 daily resort fee so there is still no extra charge to any guest for using it.
Platinums receive:
* use of Platinum check-in area (to the left of main desks)
* Platinum arrival gift is $10FB coupon or 1,000 points
* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.
* free tea/coffee 6am - noon in the plat lobby check-in area
* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.
Resort fee:
* $39 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.
Receiving Bonvoy Points for a Stay:
Many have reported needing to follow up to have Marriott Bonvoy points manually posted post stay (they do not typically post automatically.) A tip is to email [email protected] shortly after a stay asking them to manually forward your folio to Marriott Bonvoy for processing.
Hat tip to billycwhatup for this:
* Identity points and MR points can not be earned on the same stay
Other tips
The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.
The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.
The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".
If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.
And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.
If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-Eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).
If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.
Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.
Official List of Cosmopolitan Bonvoy Elite Benefits: https://www.cosmopolitanlasvegas.com/marriott-bonvoy-at-the-cosmopolitan-of-las-vegas
The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services
The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee
Resort fee is $39+tax effective 01/01/2019. Also as of that date, parking (self & valet) is complimentary for hotel guests.
Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $39 daily resort fee so there is still no extra charge to any guest for using it.
Platinums receive:
* use of Platinum check-in area (to the left of main desks)
* Platinum arrival gift is $10FB coupon or 1,000 points
* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.
* free tea/coffee 6am - noon in the plat lobby check-in area
* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.
Resort fee:
* $39 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.
Receiving Bonvoy Points for a Stay:
Many have reported needing to follow up to have Marriott Bonvoy points manually posted post stay (they do not typically post automatically.) A tip is to email [email protected] shortly after a stay asking them to manually forward your folio to Marriott Bonvoy for processing.
Hat tip to billycwhatup for this:
* Identity points and MR points can not be earned on the same stay
Other tips
The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.
The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.
The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".
If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.
And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.
If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-Eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).
If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.
Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.
Las Vegas Cosmopolitan Hotel [Master Thread]
#3271
Join Date: Dec 2010
Location: Michigan
Programs: AA EXP(4mm), DL Gold, UA Gold (1mm), HH Diamond, Bonvoy Amb(l/t Titanium). Former EA/PA elite
Posts: 994
The implication is that there is another property with at least as lovely a room and view, at a similar price point, that also offers better hotel-chain elite benefits. Care to elaborate on where that might be? I don't get jack at M Life resorts from my Hyatt status. I'm genuinely curious what you would prefer over the fountain view wraparound at the Cosmo.
I was not happy with the quality of customer service at the Cosmo and have no plans to return there. Full stop.
#3272
Join Date: Jan 2019
Location: SAN, BOS
Programs: AS MVPG100K, BAEC Gold, Hilton Diamond, Bonvoy Plat,
Posts: 2,281
Person A: Posts full borne DYKWIA rant full of hostility an contempt towards service staff
Person B (and C and D): Wow you’re expressing yourself as kind of a jerk
Persona A: wHy Is EvErYoNe HoStIlE
Person B (and C and D): Wow you’re expressing yourself as kind of a jerk
Persona A: wHy Is EvErYoNe HoStIlE
#3273
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,669
You seem to take umbrage at the fact that my own experience at The Cosmopolitan was unimpressive. You are allowed to have your own opinion of the property...as am I. Perhaps I place higher importance on customer service than you do. Perhaps you value a room with a view over how staff treat their customers. That is fine. That's why some of us like chocolate and others vanilla. This doesn't have to be a "mine is bigger than yours" contest.
I was not happy with the quality of customer service at the Cosmo and have no plans to return there. Full stop.
I was not happy with the quality of customer service at the Cosmo and have no plans to return there. Full stop.
#3274
Join Date: Jul 2018
Posts: 21
FWIW I always have great stays, but I never gamble and thus never get/expect comps and just spend a lot of money at bars/restaurants
I've been able to get solid upgrades (once from a standard studio to a 1b suite, otherwise usually studio to 1b terrace or no view to fountain view) when space was available, but you can tell when booking online that the hotel is getting booked up, and that's when you just aren't going to get anything. I've also had the tablet not work sometimes but that's been pretty minor for me lol. DP recently was no level upgrade using FHR, but was able to get from a 2 queen to 1 king studio when no kings were showing online. That was weekend after Thanksgiving where it was ultra packed!
I would say that my favorite room here just staying as a couple without a squad in town would be the 1b terrace with fountain view. It has the huge soaking tub with window plus couch on terrace, giving you ample space to relax at night or when hungover in the morning. It's great to pick up something from eggslut and just chill on the patio couch for 3 hours after a long night out
I prefer this property really because of its location and great in-house food & drink options. I find one or two spots nearby that are nice but it's hard to beat the whole floor of top tier restaurants plus the amazing "foodie" food court.
I've been able to get solid upgrades (once from a standard studio to a 1b suite, otherwise usually studio to 1b terrace or no view to fountain view) when space was available, but you can tell when booking online that the hotel is getting booked up, and that's when you just aren't going to get anything. I've also had the tablet not work sometimes but that's been pretty minor for me lol. DP recently was no level upgrade using FHR, but was able to get from a 2 queen to 1 king studio when no kings were showing online. That was weekend after Thanksgiving where it was ultra packed!
I would say that my favorite room here just staying as a couple without a squad in town would be the 1b terrace with fountain view. It has the huge soaking tub with window plus couch on terrace, giving you ample space to relax at night or when hungover in the morning. It's great to pick up something from eggslut and just chill on the patio couch for 3 hours after a long night out
I prefer this property really because of its location and great in-house food & drink options. I find one or two spots nearby that are nice but it's hard to beat the whole floor of top tier restaurants plus the amazing "foodie" food court.
#3276
Join Date: Apr 2010
Location: SF Bay Area
Programs: Marriott Bonvoy Ambassador, AA EXP
Posts: 2,704
This hotel is not where you go to get recognized for being elite.
Instead, treat the Cosmo as a typical Las Vegas Strip casino resort where you just so happen to be able to earn/redeem Bonvoy points. For any recognition you get, view it as a treat.
#3277
Join Date: Aug 2005
Programs: AA Platinum for Life (2MM), BR Gold, AS MVP Gold, Marriott Lifetime Gold
Posts: 976
OTOH I do get free airport transportation in both directions in an Escalade, comp'ed buffets and show tickets, a 5% discount on incidental spend, and so far a total of 9 comp'ed nights over the course of around 6 months (some for myself and some for companions), which (I believe) are things I wouldn't have gotten with Bonvoy. So I view that as good enough personalized recognition.
It seems clear that Cosmo is just a contracted player when it comes to Bonvoy. My sense is that Marriott needs Cosmo more than Cosmo needs Marriott.
#3278
Join Date: Dec 2018
Posts: 102
I agree with what others have posted here with regards to the Cosmo.
This hotel is not where you go to get recognized for being elite.
Instead, treat the Cosmo as a typical Las Vegas Strip casino resort where you just so happen to be able to earn/redeem Bonvoy points. For any recognition you get, view it as a treat.
This hotel is not where you go to get recognized for being elite.
Instead, treat the Cosmo as a typical Las Vegas Strip casino resort where you just so happen to be able to earn/redeem Bonvoy points. For any recognition you get, view it as a treat.
You think you get nothing now at Cosmo in terms of being elite, wait til MGM runs it. You're going to get literally nothing like you do with Hyatt Explorist/Globalist at any MGM property on the strip where you have to pay for basically everything. Bonvoy Titanium at Cosmo >> Hyatt Explorist/Globalist at any MGM property on the strip.
#3279
Join Date: Aug 2005
Programs: AA Platinum for Life (2MM), BR Gold, AS MVP Gold, Marriott Lifetime Gold
Posts: 976
#3280
Join Date: Jul 2012
Posts: 205
If you want to be treated like royalty at Cosmo (or any other Vegas resort), shell out the money for a high end room (bunglaow, penthouse, etc), or earn status with the casino's loyalty program. Staying a bunch of nights at a Fairfield Inn while you travel for work impresses no one here.
#3281
Join Date: Jul 2012
Posts: 205
True about the lounge, but oddly even the elites in Cosmo's native program (Identity) can't use that lounge, which seems to be reserved for Bonvoy *only*. I am only Bonvoy Gold anyway.
I use the Invited Guest line for Identity Platinums and some level of Bonvoy elites which I'm not sure about because it doesn't impact me. It still takes forever, or at least, can often take forever.
I use the Invited Guest line for Identity Platinums and some level of Bonvoy elites which I'm not sure about because it doesn't impact me. It still takes forever, or at least, can often take forever.
#3282
Join Date: Jul 2012
Posts: 205
My guess is a lot of these people would never have stayed at Cosmo if it weren't (very minimally) connected to Marriott, so I doubt after Cosmo and Bonvoy split later in 2022 they'll never consider this property anyways. (Sadly, it'll probably just switch to Cosmo being associated with Hyatt, so there will be a whole new group of people disappointed that all they get is a couple bottles of water at checkin.)
I think hotel chain partnerships with Vegas resorts should go away all together, don't really see much benefit anyways. You're much better off just picking a Vegas hotel you like and joining their program, the benefits are usually much better.
#3283
Join Date: Aug 2005
Programs: AA Platinum for Life (2MM), BR Gold, AS MVP Gold, Marriott Lifetime Gold
Posts: 976
The published benefits for Identity tiers are here. Note for Platinum: "Invited guest check-in line." That is not the Autograph Lounge. It is the line on the far left of the main lobby check-in area.
Compare that with the published benefits for Bonvoy: "Access to the Autograph Lounge" for Platinum and above. ("Access to the Invited Guest Line" for Bonvoy Gold).
#3284
Join Date: Dec 2010
Location: Michigan
Programs: AA EXP(4mm), DL Gold, UA Gold (1mm), HH Diamond, Bonvoy Amb(l/t Titanium). Former EA/PA elite
Posts: 994
That's a strong disagree from me. Sure they aren't going to bend over backwards for a Marriott Titanium and give you the presidential suite, but my Titanium is always recognized. I always get an early check in with no problem, they always have a one level room upgrade for me, and I always get a later check out. I exclusively stay on weekends, typically holiday weekends. A couple times a year.
#3285
Join Date: Dec 2010
Location: Michigan
Programs: AA EXP(4mm), DL Gold, UA Gold (1mm), HH Diamond, Bonvoy Amb(l/t Titanium). Former EA/PA elite
Posts: 994