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Las Vegas Cosmopolitan Hotel [Master Thread]

Las Vegas Cosmopolitan Hotel [Master Thread]

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Old Jan 13, 19, 10:28 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
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Hotel Website: The Cosmopolitan of Las Vegas, Autograph Collection

The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services

The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee

Resort fee is $35+tax. This fee is increasing to $39+tax effective 01/01/2019.

Hotel charges $10 for self-parking & $18 for valet parking starting Spring 2017. Motorcycles & 2-wheel vehicles exempt. Identity Sterling status provides comp'ed self-parking, Identity Gold status provides comp'ed valet parking.

Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $35 daily resort fee so there is still no extra charge to any guest for using it.

Platinums receive:

* use of Platinum check-in area (to the left of main desks)

* Platinum arrival gift is $10FB coupon or 1,000 points

* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.

* free tea/coffee 6am - noon in the plat lobby check-in area

* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.

Resort fee:

* $35 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.
This fee is increasing to $39+tax effective 01/01/2019.

Hat tip to billycwhatup for these next 2 points:

* Identity points and MR points can not be earned on the same stay

Other tips

The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.

The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.

The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".

If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.

And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.

If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).

If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.

Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.
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Old Aug 21, 18, 11:50 am
  #2536  
 
Join Date: Apr 2003
Location: DEN/BDL/LGA/HPN
Programs: Marriott Plat Premier; AA EXP 2MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 4,612
As a datapoint, checking in on August 18, I was not given the breakfast option that I believe applies. I received a one class upgrade from a Terrace Suite to a Fountain View Terrace Suite. I was given a 2 PM late checkout and told I could do 3 PM for another $100.
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Old Sep 3, 18, 10:15 pm
  #2537  
 
Join Date: Aug 2018
Posts: 19
Have an upcoming stay at the end of Sept for 2 nights at Cosmo. Trying to cash in on the Amex promotion right now, $60 back on $300 at any marriott hotels. I read the fine print and it said Autograph Collection hotels are part of the promotion. Exclusions did not list Cosmo.

I have MR gold through Amex Plat, but I doubt I'll see much benefits. Booked on marriott's website (requirement for promotion) for City Room w/ free wicked spoon bfast buffet rate. Total including the resort fee/taxes for 2 nights is $440. Because we have 2 Amex cards with the same promotion, I'm thinking of racking the room bill to just over $600 and split the payment into 2. That way I can get a $120 discount.

My question is, there is no upgrade for Gold from the City Room right? Second, Cosmo's website lists daily WS buffet brunch from morning until 5pm, there is no breakfast time. So technically speaking, can I use the free breakfast for lunch at like 1pm? Lastly, anybody has experience requesting a crib at Cosmo? When I added a baby in the room, they tried to charge me extra person fee, and said crib might be even more additional fees.
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Old Sep 6, 18, 1:45 am
  #2538  
 
Join Date: Jul 2018
Posts: 5
The FHR welcome paper they give you at check-in says "breakfast", but they simply credit it when you charge to the room. I would guess it would work just fine.

Simple DP, I didn't get offered any upgrade (which seems standard for this property, it was very busy...), but I did manage to get Marriott points + elite nights for the room charge + spa charge. I had to add my Marriott number at checkin, but after that still had to submit a missing points request via Marriott online form. They processed it very quickly (~48hr), though that was before the system merge...

I signed up for the Identity membership after checkin (hotel-specific rewards program), and they give you a card to present if you gamble/shop/eat at the hotel. I used it for some of the nice restaurants and got a reasonable sum of points, though since I had my Marriott number attached to the room, only the F&B room charges went to Identity (per program terms)
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Old Sep 6, 18, 4:28 am
  #2539  
 
Join Date: Feb 2013
Posts: 1,660
Originally Posted by mingzie View Post
I wonder if Wicked Spoon breakfast is back on the menu for elites after the Autograph hotels merger change
I called and was told only 15% discount at wicked spoon.

So so much for the new free breakfast for platinum at resorts.
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Old Sep 9, 18, 3:39 pm
  #2540  
Moderator: Alaska Mileage Plan
 
Join Date: Feb 2005
Posts: 9,713
A behind-the-scenes look at the unattainable (at least to us) upgrade to the Boulevard Penthouse suites.
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Old Sep 9, 18, 6:01 pm
  #2541  
 
Join Date: Oct 2003
Location: Phoenix, AZ USA
Programs: AA Life Gold, Marriott Platinum Elite
Posts: 457
Originally Posted by kefkaticfanatic View Post
The FHR welcome paper they give you at check-in says "breakfast", but they simply credit it when you charge to the room. I would guess it would work just fine.

Simple DP, I didn't get offered any upgrade (which seems standard for this property, it was very busy...), but I did manage to get Marriott points + elite nights for the room charge + spa charge. I had to add my Marriott number at checkin, but after that still had to submit a missing points request via Marriott online form. They processed it very quickly (~48hr), though that was before the system merge...

I signed up for the Identity membership after checkin (hotel-specific rewards program), and they give you a card to present if you gamble/shop/eat at the hotel. I used it for some of the nice restaurants and got a reasonable sum of points, though since I had my Marriott number attached to the room, only the F&B room charges went to Identity (per program terms)
A few weeks ago as Marriott Gold, before the official merger was complete, I did get a free upgrade from a Terrace studio to the 1 Bedroom (check-in rep explicitely told me this), and I got what I believe is the top floor for these kinds of rooms (and getting a high floor seems to be a bit of an upgrade in and of itself). I think you'll only get the upgrade if you check-in in the lounge, I don't think the regular front desk will pay attention to your Marriott status.
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Old Sep 9, 18, 6:13 pm
  #2542  
 
Join Date: Apr 2003
Location: DEN/BDL/LGA/HPN
Programs: Marriott Plat Premier; AA EXP 2MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 4,612
Originally Posted by YoungBubbie View Post


I called and was told only 15% discount at wicked spoon.

So so much for the new free breakfast for platinum at resorts.
I checked in on the 18th so didn't make a big deal about it but definitely wondering how they are handling the breakfast benefit. They aren't excepted from that benefit.
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Old Sep 10, 18, 2:23 pm
  #2543  
 
Join Date: Aug 2018
Posts: 19
Looks like the new combined Marriott Gold doesn't have lounge access, so therefore I assume I won't be able to use the autograph lounge check in? Any New Gold members stayed at cosmo post merger?
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Old Sep 14, 18, 9:09 am
  #2544  
 
Join Date: Aug 2009
Location: YYC
Programs: SPG/MArriott Plat
Posts: 71
So I guess after reading all these posts that doing an Identity membership is the better way to spend dollars for point accumulation at this property. This leaves the option to transfer to Marriott points later. I'm plat with Marriott so my question is whether or not you can still get stay credit with Marriott if collecting Identity points? I'm in Vegas 5-10 nights a year usually and haven't stayed here before. Thanks for any assistance.

Last edited by samuel99; Sep 14, 18 at 9:20 am
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Old Sep 14, 18, 11:37 am
  #2545  
 
Join Date: Oct 2003
Location: Phoenix, AZ USA
Programs: AA Life Gold, Marriott Platinum Elite
Posts: 457
Originally Posted by samuel99 View Post
So I guess after reading all these posts that doing an Identity membership is the better way to spend dollars for point accumulation at this property. This leaves the option to transfer to Marriott points later. I'm plat with Marriott so my question is whether or not you can still get stay credit with Marriott if collecting Identity points? I'm in Vegas 5-10 nights a year usually and haven't stayed here before. Thanks for any assistance.
It depends how important the casino status is for you. I like the benefits of Sterling status - free parking and one free night a year - so I make sure get the Identity points.
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Old Sep 14, 18, 3:27 pm
  #2546  
 
Join Date: Feb 2016
Location: Bay Area, CA
Programs: Eternal Search for LT Club
Posts: 64
Originally Posted by cpmp View Post
Looks like the new combined Marriott Gold doesn't have lounge access, so therefore I assume I won't be able to use the autograph lounge check in? Any New Gold members stayed at cosmo post merger?
I did, during labor day weekend. I was upgraded to 1 bedroom suite on 66th floor with partial fountain views from studio room and also checked in at the lounge.
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Old Sep 14, 18, 4:16 pm
  #2547  
 
Join Date: Nov 2002
Location: Boston, MA
Programs: AA EXP (LTG), Marriott Platinum Premier (LTG), HH Diamond
Posts: 208
Originally Posted by samuel99 View Post
So I guess after reading all these posts that doing an Identity membership is the better way to spend dollars for point accumulation at this property. This leaves the option to transfer to Marriott points later. I'm plat with Marriott so my question is whether or not you can still get stay credit with Marriott if collecting Identity points? I'm in Vegas 5-10 nights a year usually and haven't stayed here before. Thanks for any assistance.
You can put your Marriott number and your Identity number on the reservation. You get stay credit, MR points, and Identity points. Have done this several years no problem. You usually have to call them to get both numbers attached, or you can do it at check-in.

Last edited by chriseng; Sep 14, 18 at 4:17 pm Reason: forgot to quote
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Old Sep 14, 18, 6:00 pm
  #2548  
 
Join Date: Feb 2014
Location: Arcadia, CA
Programs: Marriott Lifetime Titanium
Posts: 752
Any new word on free breakfast benefit?
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Old Sep 16, 18, 8:45 pm
  #2549  
fwb
 
Join Date: Aug 2012
Location: Hong Kong
Programs: CX Green, A3 *G, HHonors Diamond, SPG Plat, Marriott Plat
Posts: 74
Don'e be mislead by the hotel!

I had a stay in late August. When I checked in as Platinum Premier member and tried to choose breakfast as a welcome gift, the staff refused to provide. They forced me to choose either points or $10 F&B. I showed them the updated T&C under (4.3.c point 3) but they insisted their hotel is excluded. I refused to choose and they forcefully assigned points to me.

I filed a complaint to Marriott immediately after I entered my room, describing the case and demand for the $100 compensation (as this must be requested before check out, the auto reply from Marriott can serve as evidence). A Marriott Customer Care associate forwarded the case to the hotel. An associate just replied rubbish (quoting another paragraph for alternatives when lounge is closed which is not applicable to resorts). I requested to escalate and a VIP manager second their claim. I requested for an escalation to Marriott Customer Care but my request was ignored.

I called local Marriott customer care (I'm in Hong Kong) and requested to escalate on their side. The manager reviewed the case and agreed to offer $100 compensation (but still deciding the channel for sending).

Remember you can ask for breakfast as Platinum member welcome gift. Don't be mislead by the hotel! And remember to submit a complaint immediately to request for $100 compensation.
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Old Sep 16, 18, 8:48 pm
  #2550  
 
Join Date: Oct 2003
Location: Phoenix, AZ USA
Programs: AA Life Gold, Marriott Platinum Elite
Posts: 457
Originally Posted by fwb View Post
Remember you can ask for breakfast as Platinum member welcome gift. Don't be mislead by the hotel! And remember to submit a complaint immediately to request for $100 compensation.
Where does the $100 figure come from? Is that per night?
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