Dec 19, 2013, 9:27 am
Last edit by: dgreen12
Hotel Website: The Cosmopolitan of Las Vegas, Autograph Collection
Official List of Cosmopolitan Bonvoy Elite Benefits: https://www.cosmopolitanlasvegas.com/marriott-bonvoy-at-the-cosmopolitan-of-las-vegas
The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services
The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee
Resort fee is $39+tax effective 01/01/2019. Also as of that date, parking (self & valet) is complimentary for hotel guests.
Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $39 daily resort fee so there is still no extra charge to any guest for using it.
Platinums receive:
* use of Platinum check-in area (to the left of main desks)
* Platinum arrival gift is $10FB coupon or 1,000 points
* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.
* free tea/coffee 6am - noon in the plat lobby check-in area
* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.
Resort fee:
* $39 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.
Receiving Bonvoy Points for a Stay:
Many have reported needing to follow up to have Marriott Bonvoy points manually posted post stay (they do not typically post automatically.) A tip is to email [email protected] shortly after a stay asking them to manually forward your folio to Marriott Bonvoy for processing.
Hat tip to billycwhatup for this:
* Identity points and MR points can not be earned on the same stay
Other tips
The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.
The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.
The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".
If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.
And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.
If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-Eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).
If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.
Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.
Official List of Cosmopolitan Bonvoy Elite Benefits: https://www.cosmopolitanlasvegas.com/marriott-bonvoy-at-the-cosmopolitan-of-las-vegas
The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services
The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee
Resort fee is $39+tax effective 01/01/2019. Also as of that date, parking (self & valet) is complimentary for hotel guests.
Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $39 daily resort fee so there is still no extra charge to any guest for using it.
Platinums receive:
* use of Platinum check-in area (to the left of main desks)
* Platinum arrival gift is $10FB coupon or 1,000 points
* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.
* free tea/coffee 6am - noon in the plat lobby check-in area
* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.
Resort fee:
* $39 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.
Receiving Bonvoy Points for a Stay:
Many have reported needing to follow up to have Marriott Bonvoy points manually posted post stay (they do not typically post automatically.) A tip is to email [email protected] shortly after a stay asking them to manually forward your folio to Marriott Bonvoy for processing.
Hat tip to billycwhatup for this:
* Identity points and MR points can not be earned on the same stay
Other tips
The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.
The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.
The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".
If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.
And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.
If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-Eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).
If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.
Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.
Las Vegas Cosmopolitan Hotel [Master Thread]
Aug 21, 2018, 11:50 am
#2536
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
As a datapoint, checking in on August 18, I was not given the breakfast option that I believe applies. I received a one class upgrade from a Terrace Suite to a Fountain View Terrace Suite. I was given a 2 PM late checkout and told I could do 3 PM for another $100.
Sep 3, 2018, 10:15 pm
#2537
Join Date: Aug 2018
Posts: 46
Have an upcoming stay at the end of Sept for 2 nights at Cosmo. Trying to cash in on the Amex promotion right now, $60 back on $300 at any marriott hotels. I read the fine print and it said Autograph Collection hotels are part of the promotion. Exclusions did not list Cosmo.
I have MR gold through Amex Plat, but I doubt I'll see much benefits. Booked on marriott's website (requirement for promotion) for City Room w/ free wicked spoon bfast buffet rate. Total including the resort fee/taxes for 2 nights is $440. Because we have 2 Amex cards with the same promotion, I'm thinking of racking the room bill to just over $600 and split the payment into 2. That way I can get a $120 discount.
My question is, there is no upgrade for Gold from the City Room right? Second, Cosmo's website lists daily WS buffet brunch from morning until 5pm, there is no breakfast time. So technically speaking, can I use the free breakfast for lunch at like 1pm? Lastly, anybody has experience requesting a crib at Cosmo? When I added a baby in the room, they tried to charge me extra person fee, and said crib might be even more additional fees.
I have MR gold through Amex Plat, but I doubt I'll see much benefits. Booked on marriott's website (requirement for promotion) for City Room w/ free wicked spoon bfast buffet rate. Total including the resort fee/taxes for 2 nights is $440. Because we have 2 Amex cards with the same promotion, I'm thinking of racking the room bill to just over $600 and split the payment into 2. That way I can get a $120 discount.
My question is, there is no upgrade for Gold from the City Room right? Second, Cosmo's website lists daily WS buffet brunch from morning until 5pm, there is no breakfast time. So technically speaking, can I use the free breakfast for lunch at like 1pm? Lastly, anybody has experience requesting a crib at Cosmo? When I added a baby in the room, they tried to charge me extra person fee, and said crib might be even more additional fees.
Sep 6, 2018, 1:45 am
#2538
Join Date: Jul 2018
Posts: 21
The FHR welcome paper they give you at check-in says "breakfast", but they simply credit it when you charge to the room. I would guess it would work just fine.
Simple DP, I didn't get offered any upgrade (which seems standard for this property, it was very busy...), but I did manage to get Marriott points + elite nights for the room charge + spa charge. I had to add my Marriott number at checkin, but after that still had to submit a missing points request via Marriott online form. They processed it very quickly (~48hr), though that was before the system merge...
I signed up for the Identity membership after checkin (hotel-specific rewards program), and they give you a card to present if you gamble/shop/eat at the hotel. I used it for some of the nice restaurants and got a reasonable sum of points, though since I had my Marriott number attached to the room, only the F&B room charges went to Identity (per program terms)
Simple DP, I didn't get offered any upgrade (which seems standard for this property, it was very busy...), but I did manage to get Marriott points + elite nights for the room charge + spa charge. I had to add my Marriott number at checkin, but after that still had to submit a missing points request via Marriott online form. They processed it very quickly (~48hr), though that was before the system merge...
I signed up for the Identity membership after checkin (hotel-specific rewards program), and they give you a card to present if you gamble/shop/eat at the hotel. I used it for some of the nice restaurants and got a reasonable sum of points, though since I had my Marriott number attached to the room, only the F&B room charges went to Identity (per program terms)
Sep 6, 2018, 4:28 am
#2539
Join Date: Feb 2013
Posts: 1,815
Sep 9, 2018, 3:39 pm
#2540
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,307
A behind-the-scenes look at the unattainable (at least to us) upgrade to the Boulevard Penthouse suites.
Sep 9, 2018, 6:01 pm
#2541
Join Date: Oct 2003
Location: Phoenix, AZ USA
Programs: AA Life Gold, Marriott Platinum Elite
Posts: 472
The FHR welcome paper they give you at check-in says "breakfast", but they simply credit it when you charge to the room. I would guess it would work just fine.
Simple DP, I didn't get offered any upgrade (which seems standard for this property, it was very busy...), but I did manage to get Marriott points + elite nights for the room charge + spa charge. I had to add my Marriott number at checkin, but after that still had to submit a missing points request via Marriott online form. They processed it very quickly (~48hr), though that was before the system merge...
I signed up for the Identity membership after checkin (hotel-specific rewards program), and they give you a card to present if you gamble/shop/eat at the hotel. I used it for some of the nice restaurants and got a reasonable sum of points, though since I had my Marriott number attached to the room, only the F&B room charges went to Identity (per program terms)
Simple DP, I didn't get offered any upgrade (which seems standard for this property, it was very busy...), but I did manage to get Marriott points + elite nights for the room charge + spa charge. I had to add my Marriott number at checkin, but after that still had to submit a missing points request via Marriott online form. They processed it very quickly (~48hr), though that was before the system merge...
I signed up for the Identity membership after checkin (hotel-specific rewards program), and they give you a card to present if you gamble/shop/eat at the hotel. I used it for some of the nice restaurants and got a reasonable sum of points, though since I had my Marriott number attached to the room, only the F&B room charges went to Identity (per program terms)
Sep 9, 2018, 6:13 pm
#2542
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
I checked in on the 18th so didn't make a big deal about it but definitely wondering how they are handling the breakfast benefit. They aren't excepted from that benefit.
Sep 14, 2018, 9:09 am
#2544
Join Date: Aug 2009
Location: YYC
Programs: SPG/MArriott Plat
Posts: 71
So I guess after reading all these posts that doing an Identity membership is the better way to spend dollars for point accumulation at this property. This leaves the option to transfer to Marriott points later. I'm plat with Marriott so my question is whether or not you can still get stay credit with Marriott if collecting Identity points? I'm in Vegas 5-10 nights a year usually and haven't stayed here before. Thanks for any assistance.
Last edited by samuel99; Sep 14, 2018 at 9:20 am
Sep 14, 2018, 11:37 am
#2545
Join Date: Oct 2003
Location: Phoenix, AZ USA
Programs: AA Life Gold, Marriott Platinum Elite
Posts: 472
So I guess after reading all these posts that doing an Identity membership is the better way to spend dollars for point accumulation at this property. This leaves the option to transfer to Marriott points later. I'm plat with Marriott so my question is whether or not you can still get stay credit with Marriott if collecting Identity points? I'm in Vegas 5-10 nights a year usually and haven't stayed here before. Thanks for any assistance.
Sep 14, 2018, 3:27 pm
#2546
Join Date: Feb 2016
Location: Bay Area, CA
Programs: Eternal Search for LT Club
Posts: 66
I did, during labor day weekend. I was upgraded to 1 bedroom suite on 66th floor with partial fountain views from studio room and also checked in at the lounge.
Sep 14, 2018, 4:16 pm
#2547
Join Date: Nov 2002
Location: Boston, MA
Programs: AA PlatPro (LTG), Marriott Titanium (LTG), HH Diamond
Posts: 254
So I guess after reading all these posts that doing an Identity membership is the better way to spend dollars for point accumulation at this property. This leaves the option to transfer to Marriott points later. I'm plat with Marriott so my question is whether or not you can still get stay credit with Marriott if collecting Identity points? I'm in Vegas 5-10 nights a year usually and haven't stayed here before. Thanks for any assistance.
Last edited by chriseng; Sep 14, 2018 at 4:17 pm Reason: forgot to quote
Sep 16, 2018, 8:45 pm
#2549
Join Date: Aug 2012
Location: Hong Kong
Programs: CX Green, A3 *G, HHonors Diamond, SPG Plat, Marriott Plat
Posts: 74
Don'e be mislead by the hotel!
I had a stay in late August. When I checked in as Platinum Premier member and tried to choose breakfast as a welcome gift, the staff refused to provide. They forced me to choose either points or $10 F&B. I showed them the updated T&C under (4.3.c point 3) but they insisted their hotel is excluded. I refused to choose and they forcefully assigned points to me.
I filed a complaint to Marriott immediately after I entered my room, describing the case and demand for the $100 compensation (as this must be requested before check out, the auto reply from Marriott can serve as evidence). A Marriott Customer Care associate forwarded the case to the hotel. An associate just replied rubbish (quoting another paragraph for alternatives when lounge is closed which is not applicable to resorts). I requested to escalate and a VIP manager second their claim. I requested for an escalation to Marriott Customer Care but my request was ignored.
I called local Marriott customer care (I'm in Hong Kong) and requested to escalate on their side. The manager reviewed the case and agreed to offer $100 compensation (but still deciding the channel for sending).
Remember you can ask for breakfast as Platinum member welcome gift. Don't be mislead by the hotel! And remember to submit a complaint immediately to request for $100 compensation.
I filed a complaint to Marriott immediately after I entered my room, describing the case and demand for the $100 compensation (as this must be requested before check out, the auto reply from Marriott can serve as evidence). A Marriott Customer Care associate forwarded the case to the hotel. An associate just replied rubbish (quoting another paragraph for alternatives when lounge is closed which is not applicable to resorts). I requested to escalate and a VIP manager second their claim. I requested for an escalation to Marriott Customer Care but my request was ignored.
I called local Marriott customer care (I'm in Hong Kong) and requested to escalate on their side. The manager reviewed the case and agreed to offer $100 compensation (but still deciding the channel for sending).
Remember you can ask for breakfast as Platinum member welcome gift. Don't be mislead by the hotel! And remember to submit a complaint immediately to request for $100 compensation.
Sep 16, 2018, 8:48 pm
#2550
Join Date: Oct 2003
Location: Phoenix, AZ USA
Programs: AA Life Gold, Marriott Platinum Elite
Posts: 472