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The St. Regis Bahia Beach Resort, Puerto Rico [Master Thread]

The St. Regis Bahia Beach Resort, Puerto Rico [Master Thread]

Old Feb 6, 11, 9:03 am
  #61  
 
Join Date: Feb 2004
Posts: 7
Trip Report

Sorry for the long post, but figured some would appreciate the detail...

Arrival – afternoon of December 10th, 2010
Departure – afternoon of December 13th, 2010


My wife and I took an uneventful flight on Delta from Atlanta to San Juan. We arrived at SJU and took the Hertz shuttle to pick up our rental car (a great move in hindsight). With a map and directions in hand from the hotel website, we hit the road.

After about 20 minutes we found RT 3, hung a right and kept our eyes peeled for R-187. After about 3 miles we saw signs for R-187, hung a left as directed, and then another immediate left per the hotel directions. Oddly, we ended up right back on Route 3 but going in the opposite direction. This was confusing.

I then recalled someone on FlyerTalk mentioning that they had stopped at Ralph’s (Supermarket) on Route 3 before heading to the resort and convinced my wife that we should head down RT 3 a bit further. We stopped at a Walgreens to confirm and, after 5 minutes of Spanglish, determined that we were on the right track.

A few minutes later we pulled into Ralph’s on the right side of the street and stocked up on a few items – namely wine, water, and snacks. Another excellent move – thank you FlyerTalk!

At the next light on RT 3 we saw signs to Bahia Beach Resorts, turned left and made our way through the small town of Rio Grande before ending up on a narrow 2 lane road through a series of cow pastures. About a mile later we saw the 2 large metal leaves and a small St. Regis Resort sign on the right side of the road – we had arrived.

We pulled up to a guard shack, provided our names, and were given instructions to drive to the Plantation House where the staff would be “waiting for us”. The gates opened and we took in the lush surroundings as we made our way through the property. And waiting they were – about 5 staff members approached the car as we pulled up to an absolutely gorgeous circle with a fountain in the center. As soon as I put the car in park, all 4 doors were opened by the staff. We were greeted by name, told that everything would be taken care of, and immediately walked across a bridge flanked by koi ponds on both sides, each with 3 large torches burning. A giant door opened to the “lobby” where were handed glasses of champagne and escorted to a separate room with 2 beautiful wood desks to check in. The lobby was small but magnificent – I might describe it as a combination reading room and classy bar in one – a place that I would love to just hang out for a while.

Check in was a bit of challenge for some reason. I think it was because the staff member was new and a bit nervous - no big deal because they kept pouring champagne. The staff member told me that as a Platinum SPG member I would be given an upgrade to a “luxury” room and could also choose from $10 per day in resort credit or 500 points per day. I chose the former and thanked her. From there, we were each handed a small map of the resort and told about all of the amenities that were included in the $60 per night resort fee. These included use of sail boats, kayaks, and bikes at the boat house, use of the fitness center, house brewed and flavored ice tea tastings and frozen fruit at the pool, and butler service 24 hours per day. Per FlyerTalk, it sounds like use of the driving range is also now included in the resort fee. Note that I had inquired prior to our visit about getting the resort fee waved given the fact that I was a Platinum SPG member, but was told that this was non-negotiable.

We were also reminded about the $22 per day valet parking fee. Knowing full well about all of this stuff thanks to FlyerTalk I simply nodded and thanked her for letting me know. We were then asked if we would like a complimentary newspaper in the morning and, if so, what paper we would like. I asked for the Chicago Tribune and was assured that this would be no problem at all – cool.

At this point, the staff member filled up our champagne glasses and said she would be right back with our room keys. Literally 10 minutes later she returned looking very nervous. She told me that despite her efforts she was unable to upgrade our room due to the fact that the hotel was over 90% full. While I didn’t make a big deal about it, I did ask if she had confirmed the upgrade prior to telling me 20 minutes ago that it was a done deal. She just stared at me for a minute and then started to apologize profusely. I felt bad. I told her it was not a big deal and gave her my credit card to get the ball rolling again.

Before heading to our room we stopped by the concierge to book a tour to the bio-luminescent bay in Fujardo. The cost was $99 per person and included everything including transportation. We signed up for Saturday night.

Right on cue, as soon as we finished talking with the concierge, a staff member walked over and asked if he could escort us to our room. We walked us from the Plantation House down a series of wooden and stone paths lined with trees and flowers to the 800 building. Along the way, the staff member talked to us about the history of the property, pointed out the various areas of the resort to us and answered questions like a pro.
We made our way to the second floor and the staff member showed us how to simply touch our key to the entry-way door to unlock it. We stepped inside to find a very small and tastefully decorated entry-way with a room to the left and a room to the right. He then opened room 825 for us and proceeded to give us a tour of our room.

The room was very nice – very comfortable king bed with ultra plush linens; a 50 inch flat screen TV with DVD player hanging on the wall, wet bar and small refrigerator, two large lounge chairs, and a desk. All lights as well as the thermostat were controlled from touch screens that sat on each night stand. There was also a very large, well lit walk in closet with a safe where are luggage had already been placed.

The room opened up onto a large balcony facing the pool/ocean; but obscured by the forest. The balcony had a nice marble table with 2 chairs as well as a large, comfy outdoor sofa with pillows. In addition, there were 3 large candles in glass lantern casings. On a mildly amusing side note, I spend about 3 minutes one night trying to light these candles before realizing that they were fake and simply required the push of a button on the bottom to make them light up.

The bathroom was obscenely large – dual vanities, shaving mirror, separate room for the commode with heated floor tiles, and a TV built into the mirror that could be activated with a remote. Why exactly anyone would want a TV in their mirror I’m not sure, but it was certainly cool. The shower was incredible. A very large “wet room” with a one of those rain shower heads that comes straight down from the ceiling coupled with a separate detachable shower head that can be turned on a the same time. In the same room there was an oversized tub as well – rubber ducky included.

Before leaving the staff member reminded us that all of the resort staff were “at our service” 24 hours a day and suggested that if there was anything at all we needed at any time to simply pick up the phone and press the butler button for immediate assistance.

We made a reservation at Fern (the upscale restaurant) for 7 PM and were reminded that collar shirts and pants were required – no big deal, but not something I knew going in. Fern is located on the second floor of the Plantation House and has an amazing view of the resort lawn and the ocean. We asked to sit outside and were not disappointed. While the view was stunning, the service and food somehow topped it. Along with drinks and some bread, we had butternut squash soup to start. I chose the Salmon with mashed potatoes and truffle sauce which was superb and my wife had the grouper with black beans which she very much enjoyed. While the meal was pricey, it was not at all out of line based on the ambiance, quality and level of service. If you are wavering on whether or not to go, you absolutely should – it’s well worth it.

After dinner we returned to our room to find out bed turned down, 2 robes and pairs of slippers laid out, and a small painted tile where we expected to see a piece chocolate. A card next to the tile explained the significance of the painting and suggested that we take it home with us as a reminder of our trip. A new tile arrived each night – something we liked and looked forward to each evening.

Just about ready to call it a night, we remembered running into our butler as we left for dinner and her asking that we call her when we returned so that she could come over to introduce herself. Within 5 minutes of calling she arrived at our room with a platter of ingredients to mix fresh mojitos. We spent the next 15 minutes chatting with her as she muddled together sugar, mint and lime before adding some Don Q rum, ice and soda water and presenting us with a “welcome drink”. It was fantastic. My wife and I sat outside on the balcony couch, drank our fresh mojitos and listed to the birds and the ocean.

After sleeping in, we made our way to Fern for breakfast around 9:30 AM. We again sat outside and had an amazing meal. I had the Fern Breakfast which consisted of 2 eggs, bacon, the most perfectly cooked/seasoned potatoes I’ve ever had, a bowl of fresh fruit with a honey glaze, and a traditional Puertorican roll (I can’t remember what it was called). My wife had Irish steel cut oatmeal with fresh fruit and a banana nut muffin. We left with big smiles on our faces and swore that we would never eat again.

Were we told about 2 St. Regis “rituals” during breakfast which we probably should have been told about when we checked in:
  • Friday-Sunday nights at 6 PM on the veranda of the Plantation House there is a “champagne sabring” – basically a guy comes out, talks about the history of the St. Regis as well as about the history of opening champagne bottles with sabres, and the proceeds to do so. It was cool and worth the 15 minute time investment each night to meet others, see the sunset and get some free champagne.
  • Friday-Saturday nights at 8 PM s’mores (graham crackers, chocolate, toasted marshmallows) – I can’t really comment on this one as were told about it after we had already booked a kayak tour for Saturday night. When I expressed the fact that I wished we had known about it the staff immediately offered to have a private “s’mores event” for us at no cost and apologized profusely. We actually tried to take them up on this offer on Sunday night, but they were out of graham crackers (for which they again apologized profusely and sent free desserts to our room).

Saturday was spent mostly at the pool and the beach. The pool is pretty great. It’s actually several pools connected by small waterfalls and despite the fact we were told the resort was 90% full the pool area was empty. We were escorted to pool chairs by 2 staff members, one who laid out towels for us and the other who again explained to us that they would be coming by with iced tea and frozen fruit throughout the day and that we could also order food, and drinks at any time.

My only complaint about the pool was the very loud “adult contemporary” music that was playing all the time. This music was also playing throughout the paths between the Plantation House and the rooms. After a while we finally asked the staff to turn the music down, which they eventually did for us.

While the beach is not the typical white sand Caribbean type that some might expect, it was very nice. The sand is dark but soft and there seems to be a colossal effort by the St. Regis resort to keep it clean. The water was nice for swimming, not clear enough for snorkeling unfortunately.

The staff did the same think at the beach that they did at the pool in terms of setting up chairs and umbrellas for us which was quite nice. They also had cabanas with tables and chairs where we could get ice water (which tasted much better than expected) and have food/drinks. We later found out that these cabanas could be rented out for private beach-front dinners. That would have been nice, but the cost was a bit obscene (like $800).

Facing the ocean, and walking to the right on the beach, we walked probably 2 miles and saw no one. It was wonderful. The St. Regis golf course boarders the ocean and we were able to take a look at several very well manicured holes as we walked. On a side note, we came across (essentially tripped over) a brand new Vokey wedge as it washed up on shore across from the green of one of the golf course holes. Someone must have hit a bad shot and flung it into the ocean (a la Happy Gilmore and the putter throw). We hung on to it and when we got back to our room we called our butler and asked that she find a box for it so that we could take it home. Her response was “of course, we are at your service” – amazing.

Facing the ocean, and walking to the left on the beach, we walked probably a mile or so and also saw no one. Less to see walking in this direction, and a bit dirty once you get half a mile or so from the resort. However, there were some great shells washing ashore along with starfish and lots of sand dollars.

Saturday night we had a quick, light dinner at Sea Grapes (by the pool). We shared the goat cheese, sundried tomato and spinach pizza that was excellent. We then made our way to the “champagne sabring” which was fun to watch (and drink) before heading out to the bio-luminescent bay kayak tour.

Overall the kayak tour was well worth it and I’d highly recommend it as long as you’re reasonably in shape, at least bit coordinated, and not scared of the dark. Kayaking in the pitch black through a mangrove forest and winding up in a huge bay that lights up with any movement in the water was amazing. A couple things that are worth noting though:
  1. Even though you can’t swim in the bay you will get wet – so plan accordingly and bring a towel. Only bring a camera if it’s waterproof (ours was not).
  2. The bugs are vicious so stop by Ralph’s or Walgreens and pick up some bug spray. Also consider wearing longs sleeves if it’s not too hot.
  3. The bus ride is long – about 45 minutes which included stopping at the Wyndham to pick up other passengers.
  4. Despite the long bus ride, driving would have been tough at night and I’m glad we didn’t do so. I think you could save $40-$50 per person if you drive and just pay for the tour, but the roads were not well marked and the extra cost was well worth it to us. That being said, the area that the kayaks take off from was quite happening on Saturday night. It was a cross between a park, dance club, and flea market if you can believe that. It we had driven we certainly would have explored a bit.
  5. They take pictures of you during the tour and sell them, in frames, for $10 afterwards. Several folks didn’t have cash on them and were not happy – so bring a couple bucks with you just in case.
Sunday we got up early, had breakfast again at Fern (and it was again amazing). I had the same thing (the Fern Breakfast) and my wife had the yogurt with granola and fresh fruit. From there we jumped in the rental car and headed to El Yuque (the rainforest). The drive is only about 20 minutes and since guided tours were $175 per person and lasted all day we decided to take our chances – this was a great move. We stopped on our way at Walgreens to buy bug spray (having learned the hard way the previous night).

The deal with El Yuque is that it’s free to enter, and $5 if you want to stop and the visitor’s center and get a trail map. We decided to wing it and drove on past the visitor’s center – again a good move. As we drove, there were places to stop, park and hike through the forest or simply take in the views. We did both. The best place we found was at kilometer marker 9.5 on the right side of the road. We parked the car and made our way into the forest along a tiny path that bordered a small stream. There was no one around and we weren’t sure how far we should go. Luckily, I convinced my wife to hike for just a few more minutes because we came upon a small, but absolutely stunning pond and waterfall. I waded into the crystal clear (and ice cold) to pose for a picture – it was awesome!

We probably spend a good 3-4 hours at El Yuque. There were a ton of great place to hike and I’m sure we could have spent all day if we had liked. A few things to keep in mind if you decide to go (which you should):
  1. I know I’ve mentioned it a few times, already, but bring bug spray
  2. Wear shoes for hiking/walking through the forest if possible
  3. Wear a bathing suit or shorts – wading into waterfalls in the middle of the rain forest is pretty cool
  4. Bring some bottled water
  5. Go early in the day – first thing in the morning if possible (we did so and by the time we left there were a ton of tours coming in)

Leaving El Yuque around noon, we headed to a place that our butler had recommended for lunch. We asked her where she would go for lunch if she as not working – for a place that was not touristy, but instead was more local. She recommended an area in Luquillo right along the ocean. It’s a bit hard to explain, but here we go – right along RT 3 on the left side (about 10 km) past the turn off for the resort (and bordering the ocean) are 80-90 of “kiosks” that serve food. Some are, well, not so nice (but interesting to look at); others are like fancy restaurants – all are open air. The kiosks are known by numbers rather than names.

Our butler had recommended kiosk numbers 2, 9, 12, 21, 29, 35 and 38. She said that 9 was probably her favorite so we figured that was our best bet – we were not disappointed. Kiosk #9 was formally named Congas by the Sea. We were the only non-locals in there and the waitress was super friendly. Wife ordered a glass of sangria and I ordered a local beer. We then just told the waitress to bring a few things that she liked – preferably with shrimp. We ended up with grilled shrimp skewers with a delicious sauce and a traditional corn based shrimp dish that was to die for. It was an absolutely amazing meal with a super reasonable price tag.

One thing to note is that while the ocean is literally right behind the kiosks, and may have a great view, the beach between the kiosks and the ocean is, well, not the St. Regis beach. There was a lot of trash out there…not a place I would recommend hanging out. More info on Congas by the Sea at: http://www.tripadvisor.com/Restauran...erto_Rico.html

After a great meal, we headed back to the resort, took showers and then took it easy for a while. We had bought nice a bottle of white wine at Ralph’s (a great call in hindsight), so we decided to take it down to the beach and be lazy. Upon seeing us walking in the direction of the beach with the wine, the staff not only ran to setup chairs, towels, and umbrellas for us, but they also brought us a bucket of ice for the wine and some glasses. Talk about service!

Dinner Sunday night was at Molasses at the St. Regis. It’s about a 15 minute walk from the Plantation house and, being a bit lazy, we called the butler and asked for a ride. Within 5 minutes a golf cart arrived and shuttled us to dinner. It was dark when we sat down to eat, but we still sat outside and enjoyed the ocean breeze. The views from the Molasses patio during the day are stunning – ocean, golf course and rainforest. If you have the chance to do lunch or an early dinner there I’d suggest you do so.

I had a traditional “Puerto Rico style” skirt steak and my wife had a traditional chicken and corn based dish. She also got the yucca fries which were quite good. The food and service was, once again, fantastic. No complaints whatsoever. The portions were also very large; we could have easily split a dish and been full.

Monday was our last day, and the resort was nice enough to extend our check out time to 3 PM – just a quick call to the butler and it was taken care of. Despite only having half a day to hang out we certainly made the most of it. We had called ahead the night before to reserve bikes. A quick ride from our butler to the boathouse and we were cycling around the resort by 9 AM. The boathouse offers bikes, kayaks and small sailboats. We wanted to see the rest of the resort and, honestly, needed a bit of exercise after 3 days of eating, so we went the bike route.

We biked for about 2 hours seeing all kinds of cool stuff including 2 wildlife sanctuaries that we could actually ride through, Oscar de la Hoya’s home on the property, the golf course (which is magnificent), and 1 very large lizard (the size of dog – maybe 50-60 lbs.). We later found out that the lizards on the property are not dangerous and that they are very scared of people.

Our last few hours were spent at the pool swimming and relaxing. We had lunch brought to our chairs and it was again very good. We shared some sort of turkey and brie sandwich which was huge. Wife had sangria (her favorite pool drink by far) and I had a pineapple and strawberry smoothie that was blended to perfection.

Checkout was uneventful, which is always a good thing, as was the drive back to the airport. Overall the trip was a 10 out of 10. The rooms, service, and food were amazing. The fact that the entire trip was free (free nights for the hotel and points for flights and the car) with the exception of the daily resort fee, parking, food, and kayak tour, was the icing on the cake.
bmokoto is offline  
Old Feb 6, 11, 9:19 am
  #62  
 
Join Date: Feb 2007
Location: Malibu, CA
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Thumbs down booking

been looking to book this for xmas week or new year's next year. now, i understand if it is already sold out. but the whole month of dec and jan are unavailable? i called the amazing Plat conc and they said, yup, sold out. i dont really believe them and wanted them to call the property, but they said no, sold out. rates would be loaded by now...i guess the next step is to call my self, but im in europe, so not so easy...
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Old Feb 8, 11, 10:25 pm
  #63  
 
Join Date: Feb 2001
Location: Philadelphia, PA, USA
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Platinum Amentity?

I'm headed down there this weekend. Have any of the folks who have stayed been Platinum? If so, what is the Platinum amentity you received for staying?
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Old Feb 9, 11, 12:39 am
  #64  
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Originally Posted by jsg143 View Post
I'm headed down there this weekend. Have any of the folks who have stayed been Platinum? If so, what is the Platinum amentity you received for staying?
Post #61 gave all of that info plus more.
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Old Feb 9, 11, 12:42 am
  #65  
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Originally Posted by JFKSFOLAX_friend View Post
Outrageous. Really unbelievable. So, with the resort fee, that is $82 per day in bogus add-on charges. Let me repeat that. The resort fee plus parking is $82 per day.

Remember, this isn't Manhattan or London or LA. This is a plot of land in the middle of nowhere (formerly a swamp, basically). They built a resort and have an uncovered lot where they leave cars. How is that $22 per day?

Truly ridiculous, but hey, if they can still find folks willing to pony that up in this economy more power to them. I just cannot see paying over $400 in fees for a 5 day vacation.
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Old Feb 9, 11, 8:39 am
  #66  
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Question Fake Birds?

Originally Posted by bmokoto View Post
... listed to the birds and the ocean...
Okay, at first, I thought wow, listen to those birds in the middle of the night. It felt like we're in a rain forest, somewhere very very remote. But then, after a few minutes, it dawned on me....the chirping seemed very cyclic, consistent, and a bit robotic....WAIT A MINUTE...could it be fake? Were they playing fake bird chirping via the speakers?

The next morning, I went out to our patio outside of our suite and looked up at the trees and could not find a single bird or a bird nest. ZIP. I then went outside to the entrance of our building and again, found ZERO bird nests. And, during the day, there was ZERO chirping.

So, I have concluded, and I'm about 80% sure, that all the bird chirping at night was fake and played via speakers. It was still nice, but I felt cheated
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Old Feb 11, 11, 6:34 am
  #67  
 
Join Date: Feb 2004
Posts: 7
You know - we were thinking the same thing and joked about it quite a bit while we were there. We didn't see a single bird on the property - even when we went biking through the designated aviaries.
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Old Feb 11, 11, 7:18 am
  #68  
 
Join Date: Mar 2007
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Originally Posted by bmokoto View Post
You know - we were thinking the same thing and joked about it quite a bit while we were there. We didn't see a single bird on the property - even when we went biking through the designated aviaries.
Did you really think that was "chicken" they were serving with the plantain?

Cheers,
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Old Feb 12, 11, 6:09 pm
  #69  
 
Join Date: Jan 2005
Posts: 54
OMG

Originally Posted by BlissWorld View Post
Okay, at first, I thought wow, listen to those birds in the middle of the night. It felt like we're in a rain forest, somewhere very very remote. But then, after a few minutes, it dawned on me....the chirping seemed very cyclic, consistent, and a bit robotic....WAIT A MINUTE...could it be fake? Were they playing fake bird chirping via the speakers?

The next morning, I went out to our patio outside of our suite and looked up at the trees and could not find a single bird or a bird nest. ZIP. I then went outside to the entrance of our building and again, found ZERO bird nests. And, during the day, there was ZERO chirping.

So, I have concluded, and I'm about 80% sure, that all the bird chirping at night was fake and played via speakers. It was still nice, but I felt cheated
My wife and I just about laughed at this entire comment. I guess some people don't venture out too much. =) Look up the coqui frog. They're tiny and Puerto Rico is full of them. Frogs not birds...yes hilarious.
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Old Feb 27, 11, 11:22 am
  #70  
 
Join Date: Feb 2001
Location: Madison, WI 53726
Posts: 204
Sounds like things are improving. Can't wait to go.
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Old Feb 27, 11, 12:01 pm
  #71  
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Originally Posted by MarkRichmond View Post
Sounds like things are improving.
What makes you say that?

Originally Posted by MarkRichmond View Post
Can't wait to go.
Cool.

Last edited by JFKSFOLAX_friend; Feb 27, 11 at 2:25 pm
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Old Feb 28, 11, 6:23 pm
  #72  
 
Join Date: Feb 2001
Location: Madison, WI 53726
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Originally Posted by JFKSFOLAX_friend View Post
What makes you say that?

It's just my general impression of reading people's reviews. I'll know more tomorrow...

Cool.
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Old Mar 8, 11, 7:43 pm
  #73  
 
Join Date: Feb 2001
Location: Madison, WI 53726
Posts: 204
Last week stay

This hotel is amazing. Empty beach, great pool, gorgeous room and super friendly staff. Air conditioner is loud but it's white noise. Best bathroom we've ever seen in a hotel and we've seen some good ones. There was a big corporate retreat going on the entire time so the pool was empty and so were the restaurants. Never used the spa or golf course. We're going back.
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Old Mar 8, 11, 11:33 pm
  #74  
 
Join Date: Jul 2004
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Originally Posted by MarkRichmond View Post
This hotel is amazing. Empty beach, great pool, gorgeous room and super friendly staff. Air conditioner is loud but it's white noise. Best bathroom we've ever seen in a hotel and we've seen some good ones. There was a big corporate retreat going on the entire time so the pool was empty and so were the restaurants. Never used the spa or golf course. We're going back.
Are you a plat, and if so, what room did you book and what were you given?

Thanks!
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Old Mar 9, 11, 3:09 pm
  #75  
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I have some pictures of the property here:

http://www.flickr.com/photos/dunkind...7626053459987/

It's an Astor Suite. Very lovely. The resort was beautiful and the suite was very nice. It's an excellent property, but comes with a hefty price tag.
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