The Portman Ritz-Carlton, Shanghai [Master Thread]
#1
Original Poster
Join Date: Jun 2005
Location: Charlotte, NC, USA | CLT, formerly LHR & AMS (with just a bit of PSP)
Programs: BAEC Gold, Hilton Diamond, BonVoy Titanium, (soon former) Caesars7*, (former) Wynn Black, HR "Icon"
Posts: 8,170
The Portman Ritz-Carlton, Shanghai [Master Thread]
The Portman Ritz-Carlton, Shanghai
Just checked upcoming reservation at marriott.com, and the reservation for this week was upgraded (1+ days in advance) form a 'regular room' to 'Shanghai Room, Larger Guest room.'
I guess they are recognizing MR Platinum Status in reservations.
Very happy to be earning MR points, and mega-bonus at this Ritz Property.
Will report back on any other 'interesting' details.
Just checked upcoming reservation at marriott.com, and the reservation for this week was upgraded (1+ days in advance) form a 'regular room' to 'Shanghai Room, Larger Guest room.'
I guess they are recognizing MR Platinum Status in reservations.
Very happy to be earning MR points, and mega-bonus at this Ritz Property.
Will report back on any other 'interesting' details.
#2
Suspended
Join Date: Aug 2010
Posts: 177
The Portman Ritz-Carlton, Shanghai
Just checked upcoming reservation at marriott.com, and the reservation for this week was upgraded (1+ days in advance) form a 'regular room' to 'Shanghai Room, Larger Guest room.'
I guess they are recognizing MR Platinum Status in reservations.
Very happy to be earning MR points, and mega-bonus at this Ritz Property.
Will report back on any other 'interesting' details.
Just checked upcoming reservation at marriott.com, and the reservation for this week was upgraded (1+ days in advance) form a 'regular room' to 'Shanghai Room, Larger Guest room.'
I guess they are recognizing MR Platinum Status in reservations.
Very happy to be earning MR points, and mega-bonus at this Ritz Property.
Will report back on any other 'interesting' details.
#3
Original Poster
Join Date: Jun 2005
Location: Charlotte, NC, USA | CLT, formerly LHR & AMS (with just a bit of PSP)
Programs: BAEC Gold, Hilton Diamond, BonVoy Titanium, (soon former) Caesars7*, (former) Wynn Black, HR "Icon"
Posts: 8,170
Marriott Rewards MegaBonus Promotion
Hopefully, Participating Marriott Brands: JW Marriott, Autograph CollectionSM, Renaissance Hotels, Marriott Hotels & Resorts, The Ritz-Carlton will include the Portman Ritz-Carlton, Shanghai. (Was going to have to stay at this property anyway). At minimum, earning points will be nice.
Hopefully, Participating Marriott Brands: JW Marriott, Autograph CollectionSM, Renaissance Hotels, Marriott Hotels & Resorts, The Ritz-Carlton will include the Portman Ritz-Carlton, Shanghai. (Was going to have to stay at this property anyway). At minimum, earning points will be nice.
#6
Join Date: Jun 2003
Posts: 1,933
I have stayed at this hotel a few times during the past months, usually for 1-2 nights. I would ONLY stay here if rates are around the CNY 1,000.- level, which they were during my last few visits. Anything higher than that, and I would go back to my "usual" hotels in the Jing An area...either The Sukhothai or the Jing An Shangri-La. Even though these two alternatives can be around CNY 1,400 - 1,500.-, I feel they are more with it than staying at the Portman.
I am highest-tier Elite with all three programs...Marriott Bonvoy, World of Hyatt and Golden Circle.
I get practically no Elite recognition at the Portman. I have never been upgraded to a standard suite (which should be a Titanium benefit), and the typical upgrade is to a slightly bigger room at the "ends" of the corridors. Staff at the Portman, while polite, and never more engaging than that. I receive friendlier service at the other two hotels.
Years ago, I absolutely avoided this hotel at all costs. I hated the long queues for taxi, and the bellboys never went out to hail taxis for guests either. The queues would just accumulate longer and longer, and all had to wait for a taxi to drive in to the hotel, drop off their passenger, and then pick one up. Now, with the popularity of taxi-hailing apps such as DiDi, this long queue issue has been solved somewhat.
In sum, I would only recommend this hotel if the rates were significantly attractive enough.
I am highest-tier Elite with all three programs...Marriott Bonvoy, World of Hyatt and Golden Circle.
I get practically no Elite recognition at the Portman. I have never been upgraded to a standard suite (which should be a Titanium benefit), and the typical upgrade is to a slightly bigger room at the "ends" of the corridors. Staff at the Portman, while polite, and never more engaging than that. I receive friendlier service at the other two hotels.
Years ago, I absolutely avoided this hotel at all costs. I hated the long queues for taxi, and the bellboys never went out to hail taxis for guests either. The queues would just accumulate longer and longer, and all had to wait for a taxi to drive in to the hotel, drop off their passenger, and then pick one up. Now, with the popularity of taxi-hailing apps such as DiDi, this long queue issue has been solved somewhat.
In sum, I would only recommend this hotel if the rates were significantly attractive enough.
#7
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 41,819
I have stayed at this hotel a few times during the past months, usually for 1-2 nights. I would ONLY stay here if rates are around the CNY 1,000.- level, which they were during my last few visits. Anything higher than that, and I would go back to my "usual" hotels in the Jing An area...either The Sukhothai or the Jing An Shangri-La. Even though these two alternatives can be around CNY 1,400 - 1,500.-, I feel they are more with it than staying at the Portman.
I am highest-tier Elite with all three programs...Marriott Bonvoy, World of Hyatt and Golden Circle.
I get practically no Elite recognition at the Portman. I have never been upgraded to a standard suite (which should be a Titanium benefit), and the typical upgrade is to a slightly bigger room at the "ends" of the corridors. Staff at the Portman, while polite, and never more engaging than that. I receive friendlier service at the other two hotels.
Years ago, I absolutely avoided this hotel at all costs. I hated the long queues for taxi, and the bellboys never went out to hail taxis for guests either. The queues would just accumulate longer and longer, and all had to wait for a taxi to drive in to the hotel, drop off their passenger, and then pick one up. Now, with the popularity of taxi-hailing apps such as DiDi, this long queue issue has been solved somewhat.
In sum, I would only recommend this hotel if the rates were significantly attractive enough.
I am highest-tier Elite with all three programs...Marriott Bonvoy, World of Hyatt and Golden Circle.
I get practically no Elite recognition at the Portman. I have never been upgraded to a standard suite (which should be a Titanium benefit), and the typical upgrade is to a slightly bigger room at the "ends" of the corridors. Staff at the Portman, while polite, and never more engaging than that. I receive friendlier service at the other two hotels.
Years ago, I absolutely avoided this hotel at all costs. I hated the long queues for taxi, and the bellboys never went out to hail taxis for guests either. The queues would just accumulate longer and longer, and all had to wait for a taxi to drive in to the hotel, drop off their passenger, and then pick one up. Now, with the popularity of taxi-hailing apps such as DiDi, this long queue issue has been solved somewhat.
In sum, I would only recommend this hotel if the rates were significantly attractive enough.
#9
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 41,819
#12
Join Date: Jun 2003
Posts: 1,933
English proficiency at a hotel of this level is dismal.
Dining is extremely expensive, but is somewhat alleviated by the Marriott Bonvoy dining discounts this year. (And, since I usually book through Amex FHR, I have a USD 100 dining benefit to use as well, which is applied AFTER the dining discounts.)
#13
Suspended
Join Date: Dec 2009
Location: En Route
Programs: Many
Posts: 6,798
#14
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,802
A bit off topic here, but the St. Regis Shanghai does not fare well on my list either. Check in frequently takes FOREVER. Check in is at 3 or 4 desks, but I have never seen all four desks manned at the same time. Usually 2-3 staff there only. I can never figure out why it takes them so long to enter information into the computer system, and why there is so much info to enter???!!! It never seems like that at other hotels. As a result, long queues develop with guests and luggage all scattered around the lobby area waiting to be checked in.
English proficiency at a hotel of this level is dismal.
Dining is extremely expensive, but is somewhat alleviated by the Marriott Bonvoy dining discounts this year. (And, since I usually book through Amex FHR, I have a USD 100 dining benefit to use as well, which is applied AFTER the dining discounts.)
English proficiency at a hotel of this level is dismal.
Dining is extremely expensive, but is somewhat alleviated by the Marriott Bonvoy dining discounts this year. (And, since I usually book through Amex FHR, I have a USD 100 dining benefit to use as well, which is applied AFTER the dining discounts.)
I would actually really like to try the EDITION, but its so expensive and upgrades etc. are limited. Hmm.
#15
Join Date: Apr 2015
Programs: Some
Posts: 5,162
Harsh! It's definitely the worst RC I've stayed at in Asia, though. St. Regis Jingan is far from the best St. Regis in Asia but it's still light years ahead of this place and a much better pick if you have to be in this part of Shanghai.
My pick is the EDITION for the service / views / restaurants. I also really like the W.
My pick is the EDITION for the service / views / restaurants. I also really like the W.