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Melbourne Marriott, Australia [Master Thread]

Old Apr 16, 19, 6:52 pm
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Melbourne Marriott, Australia [Master Thread]

Old Oct 18, 10, 6:19 pm
  #1  
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Join Date: Jul 2001
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Melbourne Marriott, Australia [Master Thread]

I have a stay booked here in Mid November and the website is telling me its under extensive renovation - has anyone stayed here recently - should I be concerned - or is it bad enough, that I should move somewhere else in town?
lhiltz is offline  
Old Oct 18, 10, 10:23 pm
  #2  
 
Join Date: Jul 2010
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Originally Posted by lhiltz
I have a stay booked here in Mid November and the website is telling me its under extensive renovation - has anyone stayed here recently - should I be concerned - or is it bad enough, that I should move somewhere else in town?
I'm in the same situaton but have to stay with Marriott to build my "nightage" before year end.
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Old Oct 19, 10, 10:40 am
  #3  
 
Join Date: Nov 2006
Location: Auburn, WA
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I just stayed there. They have closed several floors for renovations but it really isn't noticable. The only issue is since they have basically shut down those floors they have some problems with moaning pipes. They said something about a release valve. It is only now and then and seems to be random.
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Old Oct 19, 10, 11:00 am
  #4  
 
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It is a great hotel, I have stayed there about a dozen times in the last 8 years.

It is (was) in need of a renovation, especially the plumbing, so I am glad it is under way.

Given the choice, I would stay there anyway, it is truly a great facility.

One nice thing they did for me (no idea if they still do) is give you a special gift for stay number 5 and ten. I think it was some very nice chocolate and maybe a bottle of wine. Nice surprise, especially if you just arrived in the country after the all night flight from the US.
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Old Jun 2, 14, 4:41 pm
  #5  
 
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Any idea what the hours are for breakfast, snacks, and desserts in the CL?
joetro is offline  
Old Jun 2, 14, 5:01 pm
  #6  
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Originally Posted by joetro
Any idea what the hours are for breakfast, snacks, and desserts in the CL?
Did you check the hotel's website? A lot of times it's listed there.

Cheers.
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Old Jun 2, 14, 7:16 pm
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I did - just says Sunday-Saturday 6:30 to 12 am
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Old Jan 10, 17, 12:17 pm
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Easy access and well situated

Marriott Melbourne

Map| 1 Review | 100% Recommended

Marriott Melbourne

Exhibition And Lonsdale Street Melbourne, VC AU 3000

Easy access and well situated (0 Photo)

Marriott Melbourne

Check In

I had a bit of correspondance with the property before arrival. I did use the mobile check-in app and my keys were ready when I arrived. Unfortunately, I was not able to procure an upgrade to a King Suite. While they had one left, they felt it would be only available to me for an upcharge (I think SPG rules would require that they give it to me an elite upgrade).

 

Room

This was a two bed room. There was a separate area with a closet, bag storage area that led to the bathroom (shower only).

The room did have a table and a few chairs.

A plug adapter is available from the hotel and the shaver plug in the bathroom is a good choice for phone/camera chargers.

Service

The funny aspect is that I would see the same staff appear from handling the bell desk duties to concierge to lounge attendants.

The staff was very attentative and warm and helped me out with various issues as needed.

Dining

I did not dine in the on-site restaurants, but used the executive lounge offering.

Breakfast was done well. As is common for international properties, you can order eggs any style from the attendant (but it takes awhile). Beverage options are numerous and evening dining did contain a rotating hot option which I would consider to be a premium main entree (steak/fish/pasta/stew). A dessert offering (cake/tarts/custards) would also rotate.

As noted by others, the lounge is open to midnight each day for beverage access. My favorite part though had to be the self-service water/ice machine which is such a rare item in a hotel I think.

I found the free direct dial phone in the lounge helpful to call Australian numbers as I did not have a local SIM as well.

Location

I think this is a very important aspect when staying in large cities. You need to be in a place where you don't have to call a taxi to go to most places (my opinion).

This property is not far from tram stops (which are free within the CBD). I personally think this location is better than those that are nearer to Federation Square/Flinders being a bit more upscale but still at a major intersection.

In terms of places (aside from the usual tourist sites), both the QV Building and Melbourne Central (major shopping options) are easy to reach. QV has a Woolies and a Big W and Melbourne Central has a Coles. Both have many eating options as well (food hall style).

There is a self-serve laundry on Russell, but it was closed for the holidays so I used a delivery service.

Overall

This is a solid property even though you have many choices. Reasonable room rates makes it an easy choice for many. It is said that the Marriott chain is very popular with Americans. That is probably true, but the services offered (particularly the concierge and executive lounge) make stays a lot easier for many I believe.

It is not a large property actually in terms of rooms, but I appreciated the larger standard rooms that can accommodate more than two guests which is not common in most large cities (and is also an issue with many of the area SPG properties).

I found it easy to get to all of the areas using walking and trams (such as Docklands, South Wharf, Flinders/Federation and related alley streets). For longer adventures (GOR, Penguins, Yarra Valley, etc.), most of the tour services did door to door pickup and did not require me to go to Federation Square.

Easy access and well situated

Would you like to write a review on the Marriott Melbourne?

No, thank you.
Yes
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rasheed is offline  
Old Jan 25, 18, 2:54 pm
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Just did 6 nights here. Hit me up with any questions. Fantastic experience. Better love Chinatown areas because this one is right in the thick of it. Good Lounge, good breakfast, get a third floor room with a balcony, nice surprise and walk to the gym from outdoors. Let me know, thanks.
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Old Apr 29, 18, 6:56 pm
  #10  
 
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I stayed here last week for two nights after a weekend with friends in the suburbs. This was my third stay at this hotel.

While I had checked my reservation prior to arrival and it reflected I had been upgraded to a king suite, when I got there I discovered I had not and was in a premium room facing the brick wall of the building next door. I'm from the camp that if I get upgraded great, if not then that's OK too. As such I did not complain, nor inquire about an upgrade.

Lounge breakfast was good and you could order eggs cooked to order from the lounge attendant. Evening food offering was just OK by international standards, which means great compared to Marriott's in the US.

I did eat at the hotel restaurant one evening, and it was also just OK. Surprisingly I ordered the ribeye medium rare and it came rare, which I find as unusual for Autralia as medium rare often arrives closer to medium.

On the second day they did deliver a bag of dark, milk and white chocolate with a note from the manager.
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Old Apr 29, 18, 7:37 pm
  #11  
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Thanks for the update. Much appreciated.

Cheers.
SkiAdcock is offline  
Old Apr 30, 18, 1:42 am
  #12  
 
Join Date: Apr 2014
Location: Aberdeen, Scotland
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Originally Posted by aaupgrade
While I had checked my reservation prior to arrival and it reflected I had been upgraded to a king suite, when I got there I discovered I had not and was in a premium room facing the brick wall of the building next door.
Sounds like you got the same room we did on our first stay at that hotel! Thankfully the 2nd time we went, our room overlooked Exhibition Street.
nequine is offline  
Old Jul 25, 18, 11:39 pm
  #13  
 
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Originally Posted by rasheed
Unfortunately, I was not able to procure an upgrade to a King Suite. While they had one left, they felt it would be only available to me for an upcharge (I think SPG rules would require that they give it to me an elite upgrade).
I find this troubling. When looking to book this property online today (award travel), even logged in as Plat, it showed AUS$75/night extra for executive floor/lounge access. So I called the US rez line, and was assured it was some sort of aberration and it was strictly not necessary to book the upcharge option as Plat (having said that, I'm not confident the agent was particularly senior).

Is this some kind of rogue property that just ignores elite status altogether? Sadly, it's the only MR game in town, and SPG is not looking very strong either - worse, in fact. Then again, I say "rogue" but clearly the upcharge option is loaded into the Marriott rez system. Hmph.
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Old Jul 26, 18, 1:53 am
  #14  
 
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Originally Posted by CCIE_Flyer
I find this troubling. When looking to book this property online today (award travel), even logged in as Plat, it showed AUS$75/night extra for executive floor/lounge access. So I called the US rez line, and was assured it was some sort of aberration and it was strictly not necessary to book the upcharge option as Plat (having said that, I'm not confident the agent was particularly senior).

Is this some kind of rogue property that just ignores elite status altogether? Sadly, it's the only MR game in town, and SPG is not looking very strong either - worse, in fact. Then again, I say "rogue" but clearly the upcharge option is loaded into the Marriott rez system. Hmph.
I have never seen any spg/marriott hotel let you select an executive floor/lounge access at booking for no surcharge, no matter what status you have. Has this been your 'normal'?

When making a reservation, you select whichever room you wish to pay for (normal, deluxe, suite, lounge floor) and when you check in, you are given benefits based on your status, and this includes moving you to an executive floor or coding your key cards for lounge access. The way you describe it, only Plats would be booking rooms for family, friends, coworkers, strangers, etc. if they could select a lounge access floor at booking.
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Old Jul 26, 18, 2:04 am
  #15  
 
Join Date: Apr 2014
Location: Aberdeen, Scotland
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I've stayed there twice and just booked normal rooms and had no hassles with lounge access as gold members.

The staff here, especially the concierge guys and the lounge hosts, are probably the most friendliest Marriott staff I have ever seen.
nequine is offline  

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