Mar 14, 2014, 3:38 am
Last edit by: ElevatorEnthusiast
Hotel Contact information
The email address (as of April, 2019) to contact the hotel concierge in advance of your stay is: [email protected]
They can help make restaurant reservations, etc.
This is not on the website.
The email address (as of April, 2019) to contact the hotel concierge in advance of your stay is: [email protected]
They can help make restaurant reservations, etc.
This is not on the website.
St Regis Osaka, Japan [Master Thread]
Jan 1, 2019, 12:34 am
#392
Join Date: Oct 2010
Location: USA
Programs: AS MVP; UA Gold; DL Gold; Marriott Titanium
Posts: 156
Post Xmas 2018 stay
Stay: 27-31/12 2018
Status: Platinum Premier
Room: booked a double bed regular room at military/USG rate.
Suite Night Award: applied 4 to the booking
Result: upgraded to The Sakura Suite on 17th Floor! Room was excellent. Great closet space. Amazing tub and separate shower with great water pressure. Possibly the most elegant suite I’ve stayed at in the legacy SPG Collection. (FYI: honor of best suite goes to JW Marriott Hanoi and it’s HUGE ultra modern, dark wood suite via complementary upgrade in Dec 2017!)
Platinum benefits included breakfast buffet (very nice but a small space so some traffic jams) and Ą3000 daily allowance from the in-room mini-bar.
Location: right above the Hommachi metro station with connection to three lines with the Midosuji line being incredibly convenient to Umeda (for JR trains) and Namba (for Dotomburi food alleys & airport express).
i meant to check out the locations of the Marriott and Sheraton but didn’t get to that. They did seem a little farther from the StR. The Westin requires a bit of walking from Umeda so not too convenient, and while the Courtyart Osaka is next to the Shin-Osaka station, it is probably most convenient for passing thru via high speed trains.
Should travels take me back to Osaka, I think the StR amenities, location, and friendly staff will likely get my business. Second, I’d probaly chose the Courtyard since I’d likely only be there a few days and hopping on a train.
Status: Platinum Premier
Room: booked a double bed regular room at military/USG rate.
Suite Night Award: applied 4 to the booking
Result: upgraded to The Sakura Suite on 17th Floor! Room was excellent. Great closet space. Amazing tub and separate shower with great water pressure. Possibly the most elegant suite I’ve stayed at in the legacy SPG Collection. (FYI: honor of best suite goes to JW Marriott Hanoi and it’s HUGE ultra modern, dark wood suite via complementary upgrade in Dec 2017!)
Platinum benefits included breakfast buffet (very nice but a small space so some traffic jams) and Ą3000 daily allowance from the in-room mini-bar.
Location: right above the Hommachi metro station with connection to three lines with the Midosuji line being incredibly convenient to Umeda (for JR trains) and Namba (for Dotomburi food alleys & airport express).
i meant to check out the locations of the Marriott and Sheraton but didn’t get to that. They did seem a little farther from the StR. The Westin requires a bit of walking from Umeda so not too convenient, and while the Courtyart Osaka is next to the Shin-Osaka station, it is probably most convenient for passing thru via high speed trains.
Should travels take me back to Osaka, I think the StR amenities, location, and friendly staff will likely get my business. Second, I’d probaly chose the Courtyard since I’d likely only be there a few days and hopping on a train.
Mar 29, 2019, 5:07 pm
#393
Join Date: Feb 2007
Location: LAX
Programs: United Two Million Miler; United 1K, Hilton Lifetime Diamond, Hyatt Globalist, Bonvoy Platinum
Posts: 567
Saw no answer to this from a few months ago. I am in a similar situation. I would like to contact the concierge by email to arrange restaurant reservations, etc. for my trip and the website has no local email info. I have noticed this for other Marriott, Starwood, etc properties. It is a big flaw in their online presence but that is another topic for discussion.
Mar 30, 2019, 12:11 pm
#394
Join Date: Jun 2001
Location: Hawaii & Texas
Programs: AA ExPlat / LT Plat / 3MM, Delta Plat, Bonvoy LT Titanium, HH Diamond
Posts: 1,109
Love this hotel! Great location to all of the covered shopping streets as well. Our daughter wanted a Kimono for her graduation present and we took photos of her at various spots around Osaka. Great trip and wonderful hotel and staff.
Our daughter with the St. Regis Osaka Bar in the background.
Our daughter with the St. Regis Osaka Bar in the background.
Apr 2, 2019, 3:23 pm
#395
Join Date: Nov 2016
Location: NY
Programs: DL DM, Ex-AA EXP, HZ Pres, MRT AMB/LTP
Posts: 130
Saw no answer to this from a few months ago. I am in a similar situation. I would like to contact the concierge by email to arrange restaurant reservations, etc. for my trip and the website has no local email info. I have noticed this for other Marriott, Starwood, etc properties. It is a big flaw in their online presence but that is another topic for discussion.
Apr 2, 2019, 4:01 pm
#396
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
At the St. Regis, the butler service is preferred method of getting what you want accomplished. [email protected] They can help make reservations, etc. Enjoy.
Apr 15, 2019, 9:22 am
#398
Join Date: Feb 2007
Location: LAX
Programs: United Two Million Miler; United 1K, Hilton Lifetime Diamond, Hyatt Globalist, Bonvoy Platinum
Posts: 567
At the St. Regis, the butler service is preferred method of getting what you want accomplished. [email protected] They can help make reservations, etc. Enjoy.
I took the liberty to put this email address on the forum Wiki.
Last edited by bloodyeyeballs; Apr 15, 2019 at 9:26 am Reason: edit
Jun 23, 2019, 2:52 am
#399
Join Date: Jan 2017
Location: NGS
Programs: UA Silver, ANA MC, HH Diamond, Hyatt Discoverist, Bonvoy Plat, IHG Plat, Shangri-La GC, Hertz PC
Posts: 1,229
I found a rate for the St. Regis Osaka of 30,000 yen ($276.00) per night (including all taxes and fees), which I thought was pretty reasonable. My stay was in early June 2019. This was my first-ever stay at a St. Regis, and I had fairly high expectations based on other people’s reviews of this hotel chain. My review can be found at the link below.
https://www.flyertalk.com/hotel-revi...ka-review-3335
https://www.flyertalk.com/hotel-revi...ka-review-3335
Oct 30, 2019, 1:00 pm
#401
Join Date: Aug 2018
Location: SF Bay Area
Posts: 60
We are visiting Osaka with my parents next month, so we have 2 rooms booked for 1 night. We are Platinum so we'll get free breakfast for our room. Does anyone know how generous St. Regis Osaka is in extending the free Platinum breakfast to the 2nd room? This seems to be a situation that is solely up to the hotel's discretion.
Also, how much is the breakfast buffet? If it is unlikely that we'll get free breakfast for the 2nd room, I'd like to consider getting the breakfast package for the 2nd room. I know my dad would enjoy a nice hotel breakfast!
Also, how much is the breakfast buffet? If it is unlikely that we'll get free breakfast for the 2nd room, I'd like to consider getting the breakfast package for the 2nd room. I know my dad would enjoy a nice hotel breakfast!
Oct 30, 2019, 1:29 pm
#402
Join Date: Jul 2000
Location: AUH
Posts: 8,265
We are visiting Osaka with my parents next month, so we have 2 rooms booked for 1 night. We are Platinum so we'll get free breakfast for our room. Does anyone know how generous St. Regis Osaka is in extending the free Platinum breakfast to the 2nd room? This seems to be a situation that is solely up to the hotel's discretion.
Also, how much is the breakfast buffet? If it is unlikely that we'll get free breakfast for the 2nd room, I'd like to consider getting the breakfast package for the 2nd room. I know my dad would enjoy a nice hotel breakfast!
Also, how much is the breakfast buffet? If it is unlikely that we'll get free breakfast for the 2nd room, I'd like to consider getting the breakfast package for the 2nd room. I know my dad would enjoy a nice hotel breakfast!
Oct 30, 2019, 3:42 pm
#403
Join Date: Aug 2018
Location: SF Bay Area
Posts: 60
I did check Virtuoso and you're right - it is a few $ cheaper but includes $100 F&B credit! Thanks for the suggestion!
Oct 30, 2019, 7:00 pm
#404
Join Date: Sep 2007
Location: Singapore
Programs: TG Gold, MPC Silver, Bonvoy Ambassador
Posts: 563
Don't get too excited about the breakfast! I had a 4 night stay a couple of weeks ago and was really dissatisfied. We found exactly the same limited spread every day, staff were inattentive, the restaurant had relatively early closing time and the queues to get in were a little crazy.
I was very disappointed and don't feel it was anywhere close to the standard expected of a St Regis. As a consequence I won't be going back.
I was very disappointed and don't feel it was anywhere close to the standard expected of a St Regis. As a consequence I won't be going back.
Oct 31, 2019, 4:21 am
#405
Join Date: Jul 2000
Location: AUH
Posts: 8,265
Broadly the same benefits as Virtuoso, except that the coverage between the two varies (there are a number of properties which participate in one but not the other).