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Booking cash and/or award stays for someone else General Discussion Thread

Booking cash and/or award stays for someone else General Discussion Thread

Old Aug 23, 10, 2:03 am
  #1  
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Join Date: Jul 2001
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Booking cash and/or award stays for someone else General Discussion Thread

I want to use my points to book a room for my sister in law. I booked it but it would not give me an option to change the name. I just added a note that the room was for her.

Do I need to do anything else. Is there a proper way to do this? I am assuming I can gift a room. Last names are the same.
hindukid is offline  
Old Aug 23, 10, 4:57 am
  #2  
 
Join Date: Mar 2003
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I have done this many times. Call MR and ask them to change the name on the reservation. You can't do it directly via the web site. Once they have changed the name, it should still show up in your online reservations list.

--Jon
Jon Maiman is offline  
Old Aug 23, 10, 1:41 pm
  #3  
 
Join Date: Jun 2008
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When I do this, I call the hotel ahead of time and ask them what they want done to ensure the person will have no unexpected issues. I fax the property a copy of the reservation with a note saying it's okay and leaving a phone number where I can be reached. Finally, I hand what I've faxed to the person who will be staying in the hotel.

The day of the stay, I call the hotel about an hour before the people are checking in and make sure everything is in order.

Overkill? Probably. But I'd rather have overkill than a friend/relative standing in the lobby of a hotel worrying about what's going on.
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Old Aug 23, 10, 2:11 pm
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it's not as convenient as reserving online, but i have called MR and booked over the phone and had the reservation list the name of the person that will be staying. this has worked 3 out of 3 times.

if you're going to have to call anyway to add or change the name, this will at least save you a step.
squatch is offline  
Old Aug 23, 10, 3:23 pm
  #5  
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Just called marriott. They changed the name on the certificate and emailed me a new reservation with the other name listed as the guest. Only took a couple minutes and was pretty painless.
hindukid is offline  
Old Aug 23, 10, 5:00 pm
  #6  
 
Join Date: May 2009
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If I use my points to book a room for a friend, can he also share my Elite benefits?
jimmylotus is offline  
Old Aug 23, 10, 6:11 pm
  #7  
 
Join Date: May 2001
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Originally Posted by jimmylotus View Post
If I use my points to book a room for a friend, can he also share my Elite benefits?
NO- although YMMV - when I book for my (grown) children they have always been offered them
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Old Oct 5, 10, 10:55 pm
  #8  
 
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I've done this as well for my folks many times; even been granted lounge access and amenity gift at FS.
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Old Oct 6, 10, 12:26 pm
  #9  
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Originally Posted by ntamayo View Post
I've done this as well for my folks many times; even been granted lounge access and amenity gift at FS.
I tell them not to expect it but they always seem to get it.
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Old Oct 6, 10, 3:34 pm
  #10  
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Originally Posted by jimmylotus View Post
If I use my points to book a room for a friend, can he also share my Elite benefits?
Originally Posted by annerj View Post
I tell them not to expect it but they always seem to get it.
I've always specifically been told by the phone agent that they will receive the same benefits that I would get myself. And every time, that has been the case - lounge access, arrival gift, upgraded room, etc.
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Old Apr 6, 14, 7:50 am
  #11  
 
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help..

Originally Posted by star_world View Post
I've always specifically been told by the phone agent that they will receive the same benefits that I would get myself. And every time, that has been the case - lounge access, arrival gift, upgraded room, etc.
Sorry to bring up an old thread, but I have booked a room for someone else and the agent said my lounge access would extend to them but when they checked in they were asked if the rewards number was theirs, and they said no, and they said no lounge access would be provided then. I called another agent and they confirmed they should get this. I called the hotel and got nowhere. Is there a written policy anywhere (which I doubt) or are they simply out of luck? Thanks for any help you can provide.
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Old Apr 6, 14, 10:34 am
  #12  
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Our experience has been they do, but it was only a courtesy, not required.
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Old Jul 3, 18, 5:06 pm
  #13  
 
Join Date: Aug 2004
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Booking Reward Stay for someone else

Iíd like to use my posts to book a reward stay for my wife and her sister. Whatís the best strategy for booking a reward stay where you arenít going to be one of the guests?
thanks
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Old Jul 3, 18, 5:20 pm
  #14  
 
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Just give CS a call and explain. They will notate the booking and there shouldn't be any problems.
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Old Jul 3, 18, 5:46 pm
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Join Date: Aug 2004
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Originally Posted by ExpatSomchai View Post
Just give CS a call and explain. They will notate the booking and there shouldn't be any problems.
so book it online and then call and explain my wife will actually be the guest?
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