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Originally Posted by HomerJ
(Post 27492940)
....getting late check out and just asked. BUT we were there in October so it wasn't high season.
Regards |
Originally Posted by scubadu
(Post 27492077)
Any experiences with late/4PM checkout at this property? My wife and I are a considering a stay here and our flight leaves late in the day so late check out would be highly valued. My wife is SPG Platinum, but I know resort properties have a "subject to availability" policy.
Regards |
I just returned from a stay at the Westin. As many others I really appreciate the villas and enjoyed my vacation. Staff is always a pleasure to deal with. Occupancy rate was very low (25%) so it was a peaceful vacation.
Since my last stay (2 years ago) the Platinum recognition program has been almost eliminated. Breakfast at EEAST is now included only if you use your PLT provilege, before it was included automatically. No more specific menu for breakfast, only buffet and an egg station. Still bubbles. No more drink coupons included. They gave me some after I argumented a little but none is included now. I was there for almost a week and no manager reception was held, maybe the low occupancy rate?. It was mentionned at check-in but did not materialize. Generally speaking the quality of the food was less than 2 years ago. maybe again due to low occupancy? It was average. Again the staff itself was a pleasure to deal with but they are not responsible for management decisions. As there is many new SPG properties to be opened until 2020 I would think that a property like that would make more efforts to keep returning PLT customers (and new ones) Future will tell! |
Things around hotel
Hi,
I will be staying with family at this property from 3-9th April, rate BRG 3000+++ with breakfast. As SPG plat what are actual benefits at Westin Siray? That is my 2nd stay here and maybe something has changed...? Are there any local food & massage places around - by the nain route to hotel ( google shows some incorrections Street view & map vs photos)? Is there possibility to walk by the beach to fisherman village( 4 years ago there was not enough sand)? thanks for helpful replies |
Originally Posted by ksiazemati
(Post 28075095)
Hi,
I will be staying with family at this property from 3-9th April, rate BRG 3000+++ with breakfast. As SPG plat what are actual benefits at Westin Siray? That is my 2nd stay here and maybe something has changed...? Are there any local food & massage places around - by the nain route to hotel ( google shows some incorrections Street view & map vs photos)? Is there possibility to walk by the beach to fisherman village( 4 years ago there was not enough sand)? thanks for helpful replies I stayed for 8 days early March (a bit too long) I did get a bRG but not quite as low however entering into April it is low season. This was our second stay. I did email and point out my disappointment that the platinum drinks had been stopped and with a bit of a fight managed to receive 16 drinks coupons (2 per night) to use in their lobby bar. Better than nothing as drinks are quite expensive in Thailand. Being platinum We had a great breakfast in East (much better than the standard restaurant) also an upgrade to a Discover Suite with a fantastic view (just over the spa area). The resort is very pretty but bear in mind there is no beach for swimming and there are only 3 pools which get packed quite early. There is not an awful lot in Phuket town, a couple of good restaurants but nothing like the lovely beach front restaurants we found when we used to stay at Sheraton Laguna. |
Originally Posted by ksiazemati
(Post 28075095)
Hi,
I will be staying with family at this property from 3-9th April, rate BRG 3000+++ with breakfast. As SPG plat what are actual benefits at Westin Siray? That is my 2nd stay here and maybe something has changed...? Are there any local food & massage places around - by the nain route to hotel ( google shows some incorrections Street view & map vs photos)? Is there possibility to walk by the beach to fisherman village( 4 years ago there was not enough sand)? thanks for helpful replies the resort however has shuttle(chargeable) to phuket town / patong beach so you can go out for dinner/massage. |
Thanks
Sheraton Laguna which hotel do You mean? I stayed in past in LM Khao Lak & Sheraton Krabi but Laguna? Low season? Now the hotel is fully booked the same as LM Phuket.
I split my long Phuket stay for 2 hotels, condition is: pool, kids club & beach. On 9th I am moving to LM Phuket closer to Pa Tong and I know the places around. |
Originally Posted by kodansha999
(Post 28079609)
there's really nothing around the resort and you need about 20-30mins walk to get to the nearest town.
the resort however has shuttle(chargeable) to phuket town / patong beach so you can go out for dinner/massage. |
Originally Posted by ksiazemati
(Post 28075095)
Hi,
I will be staying with family at this property from 3-9th April, rate BRG 3000+++ with breakfast. As SPG plat what are actual benefits at Westin Siray? That is my 2nd stay here and maybe something has changed...? Are there any local food & massage places around - by the nain route to hotel ( google shows some incorrections Street view & map vs photos)? Is there possibility to walk by the beach to fisherman village( 4 years ago there was not enough sand)? thanks for helpful replies |
Hey guys
what are the recent plat upgrade experiences? I'm keen with the private pool villas I consulted the hotel and they have advised due to limited Villas they are not on the SNA inventory. However in the event of a successful SNA applied, surcharge of 1800 baht will be applied to secure the Sala Pool Suite. |
Originally Posted by talfred
(Post 28135673)
Hey guys
what are the recent plat upgrade experiences? I'm keen with the private pool villas I consulted the hotel and they have advised due to limited Villas they are not on the SNA inventory. However in the event of a successful SNA applied, surcharge of 1800 baht will be applied to secure the Sala Pool Suite. |
Mate just called to find out the rates are approx 7000THB for the lowest cat room using SPG50 ;)
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And 1BR Sala Pool Villas are around 11,000 THB.
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Can anyone articulate the difference between the Sala pool villa and the 1br pool villa? Is it a worthwhile upgrade?
Does the property have Hobie cats or day sail boats? I have emailed asking this question and they reply they have wind surfing, but don't specify if they have two person Hobie cats or small day sail boats. |
Originally Posted by cloudyone
(Post 28140380)
Can anyone articulate the difference between the Sala pool villa and the 1br pool villa? Is it a worthwhile upgrade?
Does the property have Hobie cats or day sail boats? I have emailed asking this question and they reply they have wind surfing, but don't specify if they have two person Hobie cats or small day sail boats. They have kayaks and windsurfing and that's it. |
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