Westin Siray Bay, Phuket, Thailand (Rebranding to an RC in 2025)[Master Thread]
Nov 17, 2016, 10:29 am
#286
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,039
Nov 18, 2016, 12:18 am
#287
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Any experiences with late/4PM checkout at this property? My wife and I are a considering a stay here and our flight leaves late in the day so late check out would be highly valued. My wife is SPG Platinum, but I know resort properties have a "subject to availability" policy.
Regards
Regards
Mar 21, 2017, 11:02 am
#288
Join Date: Feb 2000
Location: YUL
Programs: AC-SE MM, SPG Plat Lifetime, Marriott Plat, FPC Plat, HH Diamond
Posts: 824
I just returned from a stay at the Westin. As many others I really appreciate the villas and enjoyed my vacation. Staff is always a pleasure to deal with. Occupancy rate was very low (25%) so it was a peaceful vacation.
Since my last stay (2 years ago) the Platinum recognition program has been almost eliminated.
Breakfast at EEAST is now included only if you use your PLT provilege, before it was included automatically.
No more specific menu for breakfast, only buffet and an egg station. Still bubbles.
No more drink coupons included. They gave me some after I argumented a little but none is included now.
I was there for almost a week and no manager reception was held, maybe the low occupancy rate?. It was mentionned at check-in but did not materialize.
Generally speaking the quality of the food was less than 2 years ago. maybe again due to low occupancy? It was average.
Again the staff itself was a pleasure to deal with but they are not responsible for management decisions.
As there is many new SPG properties to be opened until 2020 I would think that a property like that would make more efforts to keep returning PLT customers (and new ones)
Future will tell!
Since my last stay (2 years ago) the Platinum recognition program has been almost eliminated.
Breakfast at EEAST is now included only if you use your PLT provilege, before it was included automatically.
No more specific menu for breakfast, only buffet and an egg station. Still bubbles.
No more drink coupons included. They gave me some after I argumented a little but none is included now.
I was there for almost a week and no manager reception was held, maybe the low occupancy rate?. It was mentionned at check-in but did not materialize.
Generally speaking the quality of the food was less than 2 years ago. maybe again due to low occupancy? It was average.
Again the staff itself was a pleasure to deal with but they are not responsible for management decisions.
As there is many new SPG properties to be opened until 2020 I would think that a property like that would make more efforts to keep returning PLT customers (and new ones)
Future will tell!
Mar 23, 2017, 2:11 am
#289
Join Date: Jan 2014
Programs: SPG GOLD, M&M FTL, HH GOLD
Posts: 13
Things around hotel
Hi,
I will be staying with family at this property from 3-9th April, rate BRG 3000+++ with breakfast. As SPG plat what are actual benefits at Westin Siray? That is my 2nd stay here and maybe something has changed...?
Are there any local food & massage places around - by the nain route to hotel ( google shows some incorrections Street view & map vs photos)? Is there possibility to walk by the beach to fisherman village( 4 years ago there was not enough sand)?
thanks for helpful replies
I will be staying with family at this property from 3-9th April, rate BRG 3000+++ with breakfast. As SPG plat what are actual benefits at Westin Siray? That is my 2nd stay here and maybe something has changed...?
Are there any local food & massage places around - by the nain route to hotel ( google shows some incorrections Street view & map vs photos)? Is there possibility to walk by the beach to fisherman village( 4 years ago there was not enough sand)?
thanks for helpful replies
Mar 23, 2017, 3:25 am
#290
formerly fdemoulin
Join Date: Jun 2010
Location: UK
Programs: SPG Lifetime Platinum, BA Silver, Virgin Flying Club Red
Posts: 916
Hi,
I will be staying with family at this property from 3-9th April, rate BRG 3000+++ with breakfast. As SPG plat what are actual benefits at Westin Siray? That is my 2nd stay here and maybe something has changed...?
Are there any local food & massage places around - by the nain route to hotel ( google shows some incorrections Street view & map vs photos)? Is there possibility to walk by the beach to fisherman village( 4 years ago there was not enough sand)?
thanks for helpful replies
I stayed for 8 days early March (a bit too long) I did get a bRG but not quite as low however entering into April it is low season. This was our second stay. I did email and point out my disappointment that the platinum drinks had been stopped and with a bit of a fight managed to receive 16 drinks coupons (2 per night) to use in their lobby bar. Better than nothing as drinks are quite expensive in Thailand. Being platinum We had a great breakfast in East (much better than the standard restaurant) also an upgrade to a Discover Suite with a fantastic view (just over the spa area). The resort is very pretty but bear in mind there is no beach for swimming and there are only 3 pools which get packed quite early. There is not an awful lot in Phuket town, a couple of good restaurants but nothing like the lovely beach front restaurants we found when we used to stay at Sheraton Laguna.
I will be staying with family at this property from 3-9th April, rate BRG 3000+++ with breakfast. As SPG plat what are actual benefits at Westin Siray? That is my 2nd stay here and maybe something has changed...?
Are there any local food & massage places around - by the nain route to hotel ( google shows some incorrections Street view & map vs photos)? Is there possibility to walk by the beach to fisherman village( 4 years ago there was not enough sand)?
thanks for helpful replies
I stayed for 8 days early March (a bit too long) I did get a bRG but not quite as low however entering into April it is low season. This was our second stay. I did email and point out my disappointment that the platinum drinks had been stopped and with a bit of a fight managed to receive 16 drinks coupons (2 per night) to use in their lobby bar. Better than nothing as drinks are quite expensive in Thailand. Being platinum We had a great breakfast in East (much better than the standard restaurant) also an upgrade to a Discover Suite with a fantastic view (just over the spa area). The resort is very pretty but bear in mind there is no beach for swimming and there are only 3 pools which get packed quite early. There is not an awful lot in Phuket town, a couple of good restaurants but nothing like the lovely beach front restaurants we found when we used to stay at Sheraton Laguna.
Mar 24, 2017, 2:23 am
#291
Join Date: May 2014
Posts: 235
Hi,
I will be staying with family at this property from 3-9th April, rate BRG 3000+++ with breakfast. As SPG plat what are actual benefits at Westin Siray? That is my 2nd stay here and maybe something has changed...?
Are there any local food & massage places around - by the nain route to hotel ( google shows some incorrections Street view & map vs photos)? Is there possibility to walk by the beach to fisherman village( 4 years ago there was not enough sand)?
thanks for helpful replies
I will be staying with family at this property from 3-9th April, rate BRG 3000+++ with breakfast. As SPG plat what are actual benefits at Westin Siray? That is my 2nd stay here and maybe something has changed...?
Are there any local food & massage places around - by the nain route to hotel ( google shows some incorrections Street view & map vs photos)? Is there possibility to walk by the beach to fisherman village( 4 years ago there was not enough sand)?
thanks for helpful replies
the resort however has shuttle(chargeable) to phuket town / patong beach so you can go out for dinner/massage.
Mar 24, 2017, 5:04 am
#292
Join Date: Jan 2014
Programs: SPG GOLD, M&M FTL, HH GOLD
Posts: 13
Thanks
Sheraton Laguna which hotel do You mean? I stayed in past in LM Khao Lak & Sheraton Krabi but Laguna? Low season? Now the hotel is fully booked the same as LM Phuket.
I split my long Phuket stay for 2 hotels, condition is: pool, kids club & beach. On 9th I am moving to LM Phuket closer to Pa Tong and I know the places around.
I split my long Phuket stay for 2 hotels, condition is: pool, kids club & beach. On 9th I am moving to LM Phuket closer to Pa Tong and I know the places around.
Last edited by ksiazemati; Mar 24, 2017 at 5:12 am
Mar 24, 2017, 5:07 am
#293
Join Date: Jan 2014
Programs: SPG GOLD, M&M FTL, HH GOLD
Posts: 13
Is there scooter rent option? Do You know how much for 1 person return fare using shuttle or taxi? Thanks
Last edited by ksiazemati; Mar 25, 2017 at 9:08 am
Mar 24, 2017, 5:30 am
#294
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Hi,
I will be staying with family at this property from 3-9th April, rate BRG 3000+++ with breakfast. As SPG plat what are actual benefits at Westin Siray? That is my 2nd stay here and maybe something has changed...?
Are there any local food & massage places around - by the nain route to hotel ( google shows some incorrections Street view & map vs photos)? Is there possibility to walk by the beach to fisherman village( 4 years ago there was not enough sand)?
thanks for helpful replies
I will be staying with family at this property from 3-9th April, rate BRG 3000+++ with breakfast. As SPG plat what are actual benefits at Westin Siray? That is my 2nd stay here and maybe something has changed...?
Are there any local food & massage places around - by the nain route to hotel ( google shows some incorrections Street view & map vs photos)? Is there possibility to walk by the beach to fisherman village( 4 years ago there was not enough sand)?
thanks for helpful replies
Apr 5, 2017, 8:14 pm
#295
Join Date: Dec 2015
Posts: 202
Hey guys
what are the recent plat upgrade experiences?
I'm keen with the private pool villas
I consulted the hotel and they have advised due to limited Villas they are not on the SNA inventory. However in the event of a successful SNA applied, surcharge of 1800 baht will be applied to secure the Sala Pool Suite.
what are the recent plat upgrade experiences?
I'm keen with the private pool villas
I consulted the hotel and they have advised due to limited Villas they are not on the SNA inventory. However in the event of a successful SNA applied, surcharge of 1800 baht will be applied to secure the Sala Pool Suite.
Apr 5, 2017, 8:40 pm
#296
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Hey guys
what are the recent plat upgrade experiences?
I'm keen with the private pool villas
I consulted the hotel and they have advised due to limited Villas they are not on the SNA inventory. However in the event of a successful SNA applied, surcharge of 1800 baht will be applied to secure the Sala Pool Suite.
what are the recent plat upgrade experiences?
I'm keen with the private pool villas
I consulted the hotel and they have advised due to limited Villas they are not on the SNA inventory. However in the event of a successful SNA applied, surcharge of 1800 baht will be applied to secure the Sala Pool Suite.
Apr 6, 2017, 6:45 pm
#299
Join Date: Apr 2017
Programs: Starwood, Aadvantage, Marriott?
Posts: 3
Can anyone articulate the difference between the Sala pool villa and the 1br pool villa? Is it a worthwhile upgrade?
Does the property have Hobie cats or day sail boats? I have emailed asking this question and they reply they have wind surfing, but don't specify if they have two person Hobie cats or small day sail boats.
Does the property have Hobie cats or day sail boats? I have emailed asking this question and they reply they have wind surfing, but don't specify if they have two person Hobie cats or small day sail boats.
Apr 6, 2017, 8:07 pm
#300
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Can anyone articulate the difference between the Sala pool villa and the 1br pool villa? Is it a worthwhile upgrade?
Does the property have Hobie cats or day sail boats? I have emailed asking this question and they reply they have wind surfing, but don't specify if they have two person Hobie cats or small day sail boats.
Does the property have Hobie cats or day sail boats? I have emailed asking this question and they reply they have wind surfing, but don't specify if they have two person Hobie cats or small day sail boats.
They have kayaks and windsurfing and that's it.