ITC Mughal, Agra, India [Master Thread]
Jan 16, 2017, 5:07 am
#91
Join Date: Feb 2012
Location: GVA
Programs: BA Silver (OW Sapphire), A3 Gold (*G), Bonvoy LTTE, HHonors Diamond, LeClubAccor Silver, UA Silver
Posts: 1,778
May 4, 2017, 3:04 pm
#92
Join Date: Mar 2009
Location: Kingdom of Saudi Arabia
Programs: UA-1k, 1mm, Marriott-LT Platinum, Hertz-Presidents Circle
Posts: 6,355
heading here for 1 night and using it as a base for Taj mahal and red fort..... then taking train back to Delhi. Looks very nice and I'm enthused by the reviews.
May 5, 2017, 2:49 am
#93
Suspended
Join Date: May 2017
Location: Here & There
Programs: Travel Agent (Four Seasons, Mandarin Oriental, Peninsula, Ritz, etc.)
Posts: 45
Had a recent stay on points, got upgraded to a suite. Treatment of platinum members is nice, good breakfast as others have mentioned (as plat you get happy hour, which is unlimited drinks from 7-8pm).
Property is big but didn't have time to wander it.
A very nice hotel.
BTW, across the street is Spice of India which is a good restaurant.
Property is big but didn't have time to wander it.
A very nice hotel.
BTW, across the street is Spice of India which is a good restaurant.
May 16, 2017, 12:07 pm
#94
Join Date: Feb 2004
Location: Netherlands
Posts: 4,282
Review: May 2017
Hi,
Stayed here for 1 night (regrettably) paid night. My first staying at an ITC hotel.
Location: Located about 2 km from the West entrance gate to the Taj Mahal, and looks to be at the edge the main city center. About 15 mins ride from Agra Cantt station. (should cost around 50-60 INR with an auto rickshaw) - did ask at the Prepaid taxi booth upon arrival, they wanted 200 INR.
Check-in: Got dropped off at the gates into the hotel compound. This is as from what I was told, THE hotel to stay in Agra (even better than the Taj). Anyway, entering the compound it's like entering a different world, suddenly all the horns and noise of the traffic disappears.
There was no one at check-in and was helped immediately by the lovely and friendly associate, Karma. After completion of the procedures, she brought us to the upgraded suite. We had a good chat along the way to the room.
The lobby area was magnificent itself and magical. The interior decoration fits perfectly into the hotel, a good combination of modern yet reflecting the culture.
Room: Suites are located in a different wing of the hotel. Upon entering the room, it was just beautiful. Again a good combination of modern and culture. One of the best suites I have seen. The bedroom itself was another wow factor.
Internet was good, stable and sufficient speed. TV was good with a good variation of options.
There was a tea and coffee making facility. As usual, lots of bottled water was provided.
In this suite wing, rooms at the ground floor have their own private dipping pool and cabana area.
Bathroom: A very spacious and beautifully divided. The toiletries provided were of some Italian brand which had male and female toiletries (a first I have seen). Water pressure was good.
Breakfast: Again a good spread of Indian and western options. Besides buffet items, they do have some signature breakfast dishes that can be order. Tried one of them and it was delicious. Very accommodating to requesting items not in the buffet without additional charge.
Staff: All staff encountered were friendly, always willing to help. Felt very welcomed in this place. All the staff at the hotel had some beautiful uniforms which again represented the theme of the hotel and the culture. One of the best uniforms I have seen at any hotel - beautiful and chique.
General: One of the best hotels I have stayed in. If I had known, I would have stayed here for 2 nights instead of 1. Will definitely return to this property if I am in the area and highly recommend this place. It's a pity that I did not have time to explore the compound of the hotel which looked to be very well kept and a well break from the busy traffic outside.
Elite benefit: Besides the great upgrade to the suite, elites are given an happy hour at the lobby bar from 7-8 pm (unlimited) drinks. (if I remember correctly, the basic alcoholic drinks are included, not sure if cocktails, etc are included). I just had red wine and beer.
Cheers!
Stayed here for 1 night (regrettably) paid night. My first staying at an ITC hotel.
Location: Located about 2 km from the West entrance gate to the Taj Mahal, and looks to be at the edge the main city center. About 15 mins ride from Agra Cantt station. (should cost around 50-60 INR with an auto rickshaw) - did ask at the Prepaid taxi booth upon arrival, they wanted 200 INR.
Check-in: Got dropped off at the gates into the hotel compound. This is as from what I was told, THE hotel to stay in Agra (even better than the Taj). Anyway, entering the compound it's like entering a different world, suddenly all the horns and noise of the traffic disappears.
There was no one at check-in and was helped immediately by the lovely and friendly associate, Karma. After completion of the procedures, she brought us to the upgraded suite. We had a good chat along the way to the room.
The lobby area was magnificent itself and magical. The interior decoration fits perfectly into the hotel, a good combination of modern yet reflecting the culture.
Room: Suites are located in a different wing of the hotel. Upon entering the room, it was just beautiful. Again a good combination of modern and culture. One of the best suites I have seen. The bedroom itself was another wow factor.
Internet was good, stable and sufficient speed. TV was good with a good variation of options.
There was a tea and coffee making facility. As usual, lots of bottled water was provided.
In this suite wing, rooms at the ground floor have their own private dipping pool and cabana area.
Bathroom: A very spacious and beautifully divided. The toiletries provided were of some Italian brand which had male and female toiletries (a first I have seen). Water pressure was good.
Breakfast: Again a good spread of Indian and western options. Besides buffet items, they do have some signature breakfast dishes that can be order. Tried one of them and it was delicious. Very accommodating to requesting items not in the buffet without additional charge.
Staff: All staff encountered were friendly, always willing to help. Felt very welcomed in this place. All the staff at the hotel had some beautiful uniforms which again represented the theme of the hotel and the culture. One of the best uniforms I have seen at any hotel - beautiful and chique.
General: One of the best hotels I have stayed in. If I had known, I would have stayed here for 2 nights instead of 1. Will definitely return to this property if I am in the area and highly recommend this place. It's a pity that I did not have time to explore the compound of the hotel which looked to be very well kept and a well break from the busy traffic outside.
Elite benefit: Besides the great upgrade to the suite, elites are given an happy hour at the lobby bar from 7-8 pm (unlimited) drinks. (if I remember correctly, the basic alcoholic drinks are included, not sure if cocktails, etc are included). I just had red wine and beer.
Cheers!
Last edited by nldogbert; May 16, 2017 at 12:55 pm
Jun 29, 2017, 3:15 pm
#95
Join Date: Mar 2009
Location: Kingdom of Saudi Arabia
Programs: UA-1k, 1mm, Marriott-LT Platinum, Hertz-Presidents Circle
Posts: 6,355
Stayed here for one night a few days ago and was very happy. Upgraded to a suite and was spacious. They did have 2 single beds combinded together without King size linens so they are literally two single beds together, but that was OK as I was alone.
The AC doesn't get particularly cool, however it was passable. The showers were very nice as you have the rainhead in addition to an angled to go both at the same time, nice feature.
One disappointment was that I didn't have any spa appointments made in advance and they were all full that day so no appointments available. Also they had scarce female therapists available the next day as well, so I passed.
The Taj was great btw as I did the 6 am tour before the crowds.
The AC doesn't get particularly cool, however it was passable. The showers were very nice as you have the rainhead in addition to an angled to go both at the same time, nice feature.
One disappointment was that I didn't have any spa appointments made in advance and they were all full that day so no appointments available. Also they had scarce female therapists available the next day as well, so I passed.
The Taj was great btw as I did the 6 am tour before the crowds.
Mar 17, 2018, 9:44 am
#96
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Had a great stay here a few nights ago. My SNA did not clear at 5 days out, so I reached out to the hotel and was upgraded to Royal Mughal Suite on 2nd floor. We checked in at 09:30 and at first I was told our room wouldn't be ready until 2 pm, but a few minutes later, FD agent said she would have a room for us in 10 mins! Wonderful suite considering I was on a dirt cheap BRG (even though I took 2000 bonus pts). Buffet breakfast was included in room rate. Room was clean, modern and very pleasant to stay in.
Since there is no Club Lounge, Platinums are invited to enjoy free wine, beer and spirits (well drinks) between 6-8 pm in the bar by the breakfast restaurant. There is also a limited selection of canapés. No welcome gift in the room but I didn't care since everything was so nice.
There are 2 beautiful pools at the hotel. We used the one at the spa.
I would highly recommend this hotel and wouldn't hesitate to go back.
Since there is no Club Lounge, Platinums are invited to enjoy free wine, beer and spirits (well drinks) between 6-8 pm in the bar by the breakfast restaurant. There is also a limited selection of canapés. No welcome gift in the room but I didn't care since everything was so nice.
There are 2 beautiful pools at the hotel. We used the one at the spa.
I would highly recommend this hotel and wouldn't hesitate to go back.
Dec 29, 2018, 10:05 am
#97
Join Date: Dec 2004
Programs: Globalist, Marriott Plat, various sundry
Posts: 984
How well does this hotel respond to special occasions (birthdays, anniversaries, etc)
I’m going to be staying at this hotel in about a couple of months, which coincides with my wife’s birthday. How good is this hotel at recognizing birthdays or other special occasions when they are brought up in advance?
I have contact information for the hotel so I could get in touch with them (and plan to, if it might be worth doing). I’m also open to (if the price is right) taking an up sell for a nicer room (I’m only silver, so I’m assuming that a complimentary upgrade is completely out of the question).
Also, other than the hotel restaurants and Pinch of Spice, are there any other good eateries that are safe to walk to?
I have contact information for the hotel so I could get in touch with them (and plan to, if it might be worth doing). I’m also open to (if the price is right) taking an up sell for a nicer room (I’m only silver, so I’m assuming that a complimentary upgrade is completely out of the question).
Also, other than the hotel restaurants and Pinch of Spice, are there any other good eateries that are safe to walk to?
Dec 30, 2018, 4:54 am
#98
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,678
I’m going to be staying at this hotel in about a couple of months, which coincides with my wife’s birthday. How good is this hotel at recognizing birthdays or other special occasions when they are brought up in advance?
I have contact information for the hotel so I could get in touch with them (and plan to, if it might be worth doing). I’m also open to (if the price is right) taking an up sell for a nicer room (I’m only silver, so I’m assuming that a complimentary upgrade is completely out of the question).
Also, other than the hotel restaurants and Pinch of Spice, are there any other good eateries that are safe to walk to?
I have contact information for the hotel so I could get in touch with them (and plan to, if it might be worth doing). I’m also open to (if the price is right) taking an up sell for a nicer room (I’m only silver, so I’m assuming that a complimentary upgrade is completely out of the question).
Also, other than the hotel restaurants and Pinch of Spice, are there any other good eateries that are safe to walk to?
there is not too much within walking distance....
Jun 1, 2019, 12:48 pm
#103
Join Date: Aug 2018
Posts: 902
Jun 2, 2019, 11:46 am
#104
Join Date: Dec 2007
Location: Washington DC
Programs: QR: Gold; Marriott: Amb; UA: 1K; Taj: Silv
Posts: 254
It's a nice property, and has enough variety in the restaurants. And the gardens are decent. But it's not an exciting property even though it is gorgeous, and tends to be quite packed. Also, staying in Agra for 3 nights is excessive; you can see everything in a day, and if you want to do a side trip, 2 nights is more than enough.
Jun 2, 2019, 11:48 am
#105
Join Date: Dec 2007
Location: Washington DC
Programs: QR: Gold; Marriott: Amb; UA: 1K; Taj: Silv
Posts: 254
They don't have a dedicated lounge. Happy Hour is for 2 hours in the bar off to the right of the reception area. So, no breakfast in the exec lounge as they don't have one! But they did give me free breakfast for all my rooms (3 of them), as a benefit, since my rate didn't include breakfast.