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Le Meridien Philadelphia [Master Thread]

Le Meridien Philadelphia [Master Thread]

Old Sep 7, 19, 2:53 am
  #151  
Hoc
 
Join Date: Apr 2002
Location: San Juan Capistrano, CA
Programs: Bonvoy Titanium, Hilton Diamond, AA 2.5 MM, United Gold, Hyatt Explorist
Posts: 2,370
Bonvoyed!

I'm staying here now, and it appears that Marriott has now Bonvoyed the breakfast at this hotel. The coupon is good for a continental breakfast, and that's it. If you don't want a continental breakfast, you need to pay full price for anything else on the menu. You get no discount.
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Old Sep 7, 19, 7:22 am
  #152  
 
Join Date: Feb 2013
Location: DCA
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Originally Posted by Hoc View Post
I'm staying here now, and it appears that Marriott has now Bonvoyed the breakfast at this hotel. The coupon is good for a continental breakfast, and that's it. If you don't want a continental breakfast, you need to pay full price for anything else on the menu. You get no discount.
To be clear, I highly doubt Marriott corporate has commanded this individual property to change its breakfast menu.
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Old Sep 7, 19, 11:46 am
  #153  
 
Join Date: Jul 2003
Location: CT/ Germany - Ich spreche deutsch
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Originally Posted by arlflyer View Post


To be clear, I highly doubt Marriott corporate has commanded this individual property to change its breakfast menu.
I doubt theyíve commanded but they now donít hold properties to the same standards as under SPG.....so essentially allowed them to do it.
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Old Sep 8, 19, 5:13 am
  #154  
Hoc
 
Join Date: Apr 2002
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Programs: Bonvoy Titanium, Hilton Diamond, AA 2.5 MM, United Gold, Hyatt Explorist
Posts: 2,370
Yes, that's my point.
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Old Sep 8, 19, 8:54 am
  #155  
 
Join Date: Jan 2005
Programs: AA EXP & Marriott Ambassador (Lifetime Titanium)
Posts: 500
You may want to ask about that. I stay there 50-60 nights per year and just stayed last week with no issues on the coupon. Picked something on the menu and it was covered with the coupon.

I am checking in tomorrow night and will report back with any issues with the free breakfast.
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Old Sep 9, 19, 8:42 am
  #156  
 
Join Date: Mar 2005
Location: Chicago, IL
Programs: AA Exp, SPG Plat 100
Posts: 54
The breakfast benefit of choosing off the menu seems to be gone for sure. I've had that option in May 2019 but today was told only the Continental Buffet which was bread, cereal boxes, and a fruit plate - extremely disappointing. I took the breakfast coupon back to the desk and asked for points.

In addition the property has seemed to go downhill, even more, there is no GM only an Assistant GM. Lock on my door was always unlocked and told they were at capacity and just to use the latch since no one in overnight engineering can fix the lock.
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Old Sep 12, 19, 8:22 pm
  #157  
Hoc
 
Join Date: Apr 2002
Location: San Juan Capistrano, CA
Programs: Bonvoy Titanium, Hilton Diamond, AA 2.5 MM, United Gold, Hyatt Explorist
Posts: 2,370
Originally Posted by benamaster View Post
The breakfast benefit of choosing off the menu seems to be gone for sure. I've had that option in May 2019 but today was told only the Continental Buffet which was bread, cereal boxes, and a fruit plate - extremely disappointing. I took the breakfast coupon back to the desk and asked for points.

In addition the property has seemed to go downhill, even more, there is no GM only an Assistant GM. Lock on my door was always unlocked and told they were at capacity and just to use the latch since no one in overnight engineering can fix the lock.
I was also quite disappointed with the property. The room was shabby. On my first day, the maid asked me, as I was leaving the room, "Do you want me to clean your room today?" in a tone that made clear that she did not want to do it. Also, the fitness center is subpar. Treadmills, elliptical machines and dumbells. No weight machines, and a ball that was so deflated, Tom Brady would have been proud. Some religious show playing on the TV, and no way to change the channel or turn it off, as there was no remote in the room. Next time I'm in Philly, I'll stay somewhere else.
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Old Sep 13, 19, 6:03 am
  #158  
 
Join Date: Jul 2003
Location: CT/ Germany - Ich spreche deutsch
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Posts: 4,167
I've stayed at the hotel numerous times and years ago actually thought it was one of the better LeM in the US with a great restaurant. Even back then I thought the management was doing their best to NOT follow the upgrade rules and basically try to get away with what they could. The fact that the breakfast has changed confirms this to me yet again. I recently tried the Renaissance DT for a visit I had and I was pleasantly surprised. Anyone upset with the LeM should give them a try. The rooms are spacious and the elite breakfast was a small buffet set up in the bar. In addition to the small buffet, they allowed us to order toast off the menu and said there was not extra charge. Just to clarify, it wasn't a huge buffet but it had scrambled eggs, potatoes, meat, pastries, cereal and yogurt...sort of like what you would find in most club lounges but definitely better than what is described above as being the new norm at the LeM.

https://www.flyertalk.com/forum/31344565-post26.html
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Last edited by christianj; Sep 13, 19 at 6:18 am
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Old Sep 13, 19, 8:11 am
  #159  
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Wow. Sounds like I need to check out other properties in town if this one is really getting as bad as is being suggested herein.

I will say that I had a disastrous experience the last time hereóand my dealings with first the sales director and then the GM were truly unimpressive. That largely made me look elsewhere. Thankfully, it seems.
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Old Sep 13, 19, 9:38 am
  #160  
 
Join Date: Feb 2013
Location: DCA
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I haven't heard many horror stories out of this property, but my colleagues have been unimpressed with it as a business hotel for practical reasons such as oddly-shaped, awkward desks and poor room service. So I opt for less-shiny, but more functional properties when the few nice ones are sold out, and have actively avoided this one.

@bhrubin - book the new Four Seasons, thank me later!
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Old Sep 13, 19, 9:48 am
  #161  
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Originally Posted by arlflyer View Post
I haven't heard many horror stories out of this property, but my colleagues have been unimpressed with it as a business hotel for practical reasons such as oddly-shaped, awkward desks and poor room service. So I opt for less-shiny, but more functional properties when the few nice ones are sold out, and have actively avoided this one.

@bhrubin - book the new Four Seasons, thank me later!
I'm actually booked for the new FS, the Rittenhouse, and the RC to test them all out. I also plan to try the new W once it opens.
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Old Sep 13, 19, 1:03 pm
  #162  
 
Join Date: Feb 2013
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Originally Posted by bhrubin View Post
I'm actually booked for the new FS, the Rittenhouse, and the RC to test them all out. I also plan to try the new W once it opens.
Will be curious about your take on 1) the FS at the very top of the market (how does it compare to other top-tier, big-city properties, as I haven't been to a huge number), and 2) the RC as compared to RC brand standards (I have my opinion...).

Rittenhouse I never managed to make it around to but have obviously heard very good things. Though I don't know if I'd trade the Logan for it - they seem like comps on paper / photos, but obviously Hilton points and benefits at the latter.
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Old Sep 13, 19, 1:16 pm
  #163  
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Originally Posted by arlflyer View Post
Will be curious about your take on 1) the FS at the very top of the market (how does it compare to other top-tier, big-city properties, as I haven't been to a huge number), and 2) the RC as compared to RC brand standards (I have my opinion...).

Rittenhouse I never managed to make it around to but have obviously heard very good things. Though I don't know if I'd trade the Logan for it - they seem like comps on paper / photos, but obviously Hilton points and benefits at the latter.
I answered in the Philadelphia Bonvoy thread since that seems the most appropriate location for where this discussion is going...

Marriott Bonvoy Hotels in Philadelphia, PA
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