Dec 15, 2016, 7:50 am
Last edit by: itsaboutthejourney
Post #1 of this sticky has the current updates for exec lounge & breakfast for JW Marriott, Renaissance, Autograph Collection, Marriott, and Delta hotels worldwide. It also includes Courtyards in Asia. Please refer to post #1 for information.
MASTER THREAD: Domestic & International Executive Lounges Open/Closed on Weekends
Aug 16, 2010, 6:35 pm
#196
Join Date: Jun 2006
Location: LAS - I'm All In!
Programs: UA 1K 1MM, Marriott PP
Posts: 3,639
* Sawgrass / Marriott / No Lounge, but they give free breakfast for 2 in at their Buffet breakfast and then you have a free use of the SPA, fitness center, etc. They also said they give free internet but that is standard; 7/10 update
Stayed there for 10 nights in 2009 and received breakfast coupons. Stay there for 6 nights last month and was told that they discontinued the coupon system and to charge breakfast to my room and it would be adjusted- which it was.
Just checked out today from a 3 night stay and was told at check out that since they are a "resort" they decided to do away with this perk effective Aug 1. Would have been nice to mention this at check in and not leave me holding the bag for $114 and change for 6 breakfast buffets.
Stayed there for 10 nights in 2009 and received breakfast coupons. Stay there for 6 nights last month and was told that they discontinued the coupon system and to charge breakfast to my room and it would be adjusted- which it was.
Just checked out today from a 3 night stay and was told at check out that since they are a "resort" they decided to do away with this perk effective Aug 1. Would have been nice to mention this at check in and not leave me holding the bag for $114 and change for 6 breakfast buffets.
Aug 17, 2010, 11:09 am
#197
A FlyerTalk Posting Legend
Original Poster
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,107
Spoke w/ the GM of the Baronnette Renaissance & just updated the thread re: the property. Will also update the listing in post # 1 of this thread.
Cheers.
Cheers.
Aug 18, 2010, 2:38 pm
#198
Join Date: May 2006
Location: MCO/IAD
Programs: Marriott Platinum, UA Premier, WN A-List/CP, Hertz 5*, National Executive, Hyatt Platinum
Posts: 6
Ft Lauderdale / Marriott North
Ft Lauderdale / Marriott North /
CLOSED
Breakfast coupons valid for all parties in the room
No access
Unknown wireless
7/10 update
CLOSED
Breakfast coupons valid for all parties in the room
No access
Unknown wireless
7/10 update
Aug 18, 2010, 5:50 pm
#199
Join Date: May 2009
Location: AGS
Programs: Delta GM, UA Silver, Marriott Plat, SPG Gold, Emerald Exec Elite
Posts: 18
See that is odd, I just recalled the resort and talked with a res agent and he said we would get free breakfast and when I told him someone just had an issue with it he said he would put a note in my reservation. I'll let you know the latest update when we are there at the end of the month.
There is no doubt that this decision will greatly impact the 20 -25 nights we spend there each year. I am already looking at moving our Christmas week reservation to Fernandina Beach
Trekwars2000 - Based on my conversation today, I'd be shocked if, because of the transition, they weren't extremely accommodating to you as well
Aug 19, 2010, 4:30 am
#200
Join Date: Jun 2007
Location: FLL
Programs: Delta GM, (fmr US CP/PP/GP!), DL SkyClub, Marriott Lifetime Platinum, Avis Chairman's Club
Posts: 5,162
It constantly amazes me how the full service hotels, spurred on by Marriott, eliminate the weekend service, or eliminate coupons, in a supposed cost cutting move, thereby losing a chunk of business altogether! Makes no sense!
Of course, rhetorical, but what would they prefer, rooms reserved by elite guests where the hotel has to comp free breakfast, or no rooms reserved by those same elite guests because there is no breakfast comped?
Of course, rhetorical, but what would they prefer, rooms reserved by elite guests where the hotel has to comp free breakfast, or no rooms reserved by those same elite guests because there is no breakfast comped?
Aug 19, 2010, 5:55 am
#201
A FlyerTalk Posting Legend
Original Poster
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,107
It constantly amazes me how the full service hotels, spurred on by Marriott, eliminate the weekend service, or eliminate coupons, in a supposed cost cutting move, thereby losing a chunk of business altogether! Makes no sense!
Of course, rhetorical, but what would they prefer, rooms reserved by elite guests where the hotel has to comp free breakfast, or no rooms reserved by those same elite guests because there is no breakfast comped?
Of course, rhetorical, but what would they prefer, rooms reserved by elite guests where the hotel has to comp free breakfast, or no rooms reserved by those same elite guests because there is no breakfast comped?
Cheers.
Aug 20, 2010, 10:15 pm
#202
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Winter Garden, FL
Programs: Delta DM-3MM United Gold-MM Marriott Lifetime Titanium Hertz President's Circle
Posts: 13,498
1) Woodbridge, NJ, Renaissance
2) Lounge is Closed on weekends.
3) Breakfast coupons are given without guest asking if lounge is closed.
4) If the lounge is closed, it's not room key accessible.
5) No idea if the exec lounge offers free internet or whether it's terminals or wireless.
6) August 20-22, 2010
Bruce
2) Lounge is Closed on weekends.
3) Breakfast coupons are given without guest asking if lounge is closed.
4) If the lounge is closed, it's not room key accessible.
5) No idea if the exec lounge offers free internet or whether it's terminals or wireless.
6) August 20-22, 2010
Bruce
Aug 22, 2010, 10:47 am
#203
Join Date: Apr 2007
Location: USA
Programs: 1K 1MM; Bonvoy Ambassador; Nat'l EE; Hertz PC; Hyatt Globalist
Posts: 2,465
Milwaukee Marriott West
Closed on weekends
Buffett breakfast comped when requested
Not accessible via room key when closed
Unsure about internet terminals
8/22
Closed on weekends
Buffett breakfast comped when requested
Not accessible via room key when closed
Unsure about internet terminals
8/22
Aug 22, 2010, 10:28 pm
#204
Join Date: Aug 2007
Location: MRY/SFO/SJC
Programs: AS MVP, Hilton Diamond, IHG Gold
Posts: 7,784
I can add that I requested/got breakfast coupons at Marriott San Mateo, CA.
In no way encouraging discussion, but want to say: They also provide in-room "regular" sized (500ml/16.9oz) bottles of water, not the minis that are all too common these days. And it's such a shame their airport shuttle only runs till 9pm, otherwise I'd stay more often.
In no way encouraging discussion, but want to say: They also provide in-room "regular" sized (500ml/16.9oz) bottles of water, not the minis that are all too common these days. And it's such a shame their airport shuttle only runs till 9pm, otherwise I'd stay more often.
Aug 22, 2010, 10:41 pm
#205
Join Date: Sep 2001
Location: SJC (AA PLT 2MM - Marriott LTT - Avis Preferred)
Posts: 2,029
1) Toronto - Marriott Eaton Centre
2) Closed
3) No
4) Yes
5) Yes
6) 8/31/10
2) Closed
3) No
4) Yes
5) Yes
6) 8/31/10
Aug 23, 2010, 9:35 am
#206
Join Date: Aug 2002
Location: Winchester, MA USA
Programs: Marriott Gold
Posts: 41
Renaissance Providence
1) Renaissance Providence
2) Lounge closed on weekends, not accessible via key
3) No breakfast coupons
4) One internet terminal and printer
5) Aug. 21-23 stay
2) Lounge closed on weekends, not accessible via key
3) No breakfast coupons
4) One internet terminal and printer
5) Aug. 21-23 stay
Aug 23, 2010, 11:03 am
#207
Join Date: Nov 2009
Location: LAX/TXL
Programs: LH HON,AA EXP, BA Silver, Hyatt Diamond, and a few more
Posts: 355
1.Dallas/ Fort Worth Marriott Solana
2. Closed
3. no coupon
4. no access
5. dont know
6. 8/23
Renaissane Dallas lounge still closed coupon given.
2. Closed
3. no coupon
4. no access
5. dont know
6. 8/23
Renaissane Dallas lounge still closed coupon given.
Aug 25, 2010, 11:52 pm
#208
Join Date: May 2010
Posts: 263
Update on the JW Marriott in Seoul
1) Seoul, Korea - JW Marriott
2) Lounge is Open on weekends (opens at 0600 for breakfast);
3) N/A
4) N/A
5) 3 computer terminals with internet and printers as well as wireless (not sure if wireless is free - internet is included in my room rate and you need to type your name/room # when accessing the wireless with your own computer)
6) Aug 2010
1) Seoul, Korea - JW Marriott
2) Lounge is Open on weekends (opens at 0600 for breakfast);
3) N/A
4) N/A
5) 3 computer terminals with internet and printers as well as wireless (not sure if wireless is free - internet is included in my room rate and you need to type your name/room # when accessing the wireless with your own computer)
6) Aug 2010
Last edited by eastnortheast; Aug 29, 2010 at 6:29 am Reason: changed # of computers available in lounge
Aug 28, 2010, 10:21 am
#209
Join Date: Nov 2009
Location: LAX/TXL
Programs: LH HON,AA EXP, BA Silver, Hyatt Diamond, and a few more
Posts: 355
1.) Wichita Marriott Kansas
2.)closed
3.)coupons
4.)locked
5.)PC in the lounge
6.)8/28
Update:
1.)Renaissance Dallas
2.)closed
3.)Coupons
4.)locked
5.)PC in lounge
6.)7/19
2.)closed
3.)coupons
4.)locked
5.)PC in the lounge
6.)8/28
Update:
1.)Renaissance Dallas
2.)closed
3.)Coupons
4.)locked
5.)PC in lounge
6.)7/19
Aug 29, 2010, 8:41 pm
#210
Join Date: Jun 2006
Location: LAS - I'm All In!
Programs: UA 1K 1MM, Marriott PP
Posts: 3,639
I spoke to Lisa in accounting today who was kind enough to reverse the breakfast charges due to the lack of communication. She did however reconfirm their move to standardize the amenities offered there to other "Resorts" in the chain.
There is no doubt that this decision will greatly impact the 20 -25 nights we spend there each year. I am already looking at moving our Christmas week reservation to Fernandina Beach
Trekwars2000 - Based on my conversation today, I'd be shocked if, because of the transition, they weren't extremely accommodating to you as well
There is no doubt that this decision will greatly impact the 20 -25 nights we spend there each year. I am already looking at moving our Christmas week reservation to Fernandina Beach
Trekwars2000 - Based on my conversation today, I'd be shocked if, because of the transition, they weren't extremely accommodating to you as well
Long story short, breakfast is still definitally not free here, but I can confirm that use of the spa/health center is free for plats and I think all elites (becuase the spa front desk just asked to see my key and when seeing that it had the elite emblem said "welcome".
So the post for the hotel is accurate in the first post of the thread, but do you mind adding back that Plats get Spa access (which my wife has explained to me is a pretty big deal and is very happy about it
)
Last edited by trekwars2000; Aug 29, 2010 at 9:28 pm