Canadian SPG American Express
#2116
Join Date: Sep 2010
Location: Canadia
Programs: A loyal Amerisuites customer... oh wait
Posts: 2,033
I attempted to cancel my card renewal, and they refused... but ultimately relented. The free night credit had already been sent.
So I imagine that scenario played out thousands of times for other Marriott program members.
#2117
Join Date: Dec 2011
Location: West
Posts: 3,357
That was their experience with the Chase Marriott Visa, yes.
I attempted to cancel my card renewal, and they refused... but ultimately relented. The free night credit had already been sent.
So I imagine that scenario played out thousands of times for other Marriott program members.
I attempted to cancel my card renewal, and they refused... but ultimately relented. The free night credit had already been sent.
So I imagine that scenario played out thousands of times for other Marriott program members.
#2118
Join Date: Oct 2010
Location: YYZ
Programs: AA Advantage, spg platnum, viporter, United Silver, Delta Med
Posts: 132
Seeing a 10k point referral bonus now - so 60k if self refer (20k old SPG ) . Still less than before but I guess the card does give the annual night cert now ...
Trying to hold out for a bigger sign up bonus
Trying to hold out for a bigger sign up bonus
#2119
Join Date: Jun 2016
Location: Prince Edward Island
Programs: Air Canada P25K, Hilton Honors Gold, Marriott Gold, MGM Gold
Posts: 1,582
Unless I'm missing something, there's no incentive for people to use a referral link since it has the same sign-up bonus and actually has a higher spend requirement ($3,000) than applying directly from the Amex website ($1,500).
#2120
Join Date: Sep 2012
Location: YVR
Posts: 1,846
That's too bad about the $3000 spend required on the referral app. That kills the deal for me. I am concerned that if we wait too long, the regular app link will increase the spend to $3000, too? I seem to recall that always being the case - so the $1500 spend is likely a promo?
#2121
Join Date: Dec 2008
Posts: 4,519
Anyone else still waiting for their points from Aug statement? I called AMEX and claimed their system show transfer successful and ask me to contact Marriott/SPG. So, after (dropped) call (wait/redial) Marriott who said there is nothing they can do as it is AMEX that need to transfer the points in and ask me to contact AMEX. Who should I escalate this to? Any advice anyone?
Thanks.
Thanks.
#2122
Join Date: Dec 2011
Location: West
Posts: 3,357
Anyone else still waiting for their points from Aug statement? I called AMEX and claimed their system show transfer successful and ask me to contact Marriott/SPG. So, after (dropped) call (wait/redial) Marriott who said there is nothing they can do as it is AMEX that need to transfer the points in and ask me to contact AMEX. Who should I escalate this to? Any advice anyone?
Thanks.
Thanks.
#2123
Join Date: Dec 2011
Location: West
Posts: 3,357
Well, there certainly is if you're like me and have been waiting to do a self-referral.
That's too bad about the $3000 spend required on the referral app. That kills the deal for me. I am concerned that if we wait too long, the regular app link will increase the spend to $3000, too? I seem to recall that always being the case - so the $1500 spend is likely a promo?
That's too bad about the $3000 spend required on the referral app. That kills the deal for me. I am concerned that if we wait too long, the regular app link will increase the spend to $3000, too? I seem to recall that always being the case - so the $1500 spend is likely a promo?
#2124
Join Date: Nov 2013
Location: YOW
Programs: AC SE, Marriott Platinum
Posts: 395
Anyone else still waiting for their points from Aug statement? I called AMEX and claimed their system show transfer successful and ask me to contact Marriott/SPG. So, after (dropped) call (wait/redial) Marriott who said there is nothing they can do as it is AMEX that need to transfer the points in and ask me to contact AMEX. Who should I escalate this to? Any advice anyone?
Thanks.
Thanks.
I received my points from my August statement on Aug 25 (would normally post the 11th or 12th of each month).
Received my points for my September statement on September 12th - so back to normal.
As a data point, I have not merged my SPG and Marriott accounts yet and my points are posting to my SPG amount (new number).
#2125
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,510
I received my points from my August statement on Aug 25 (would normally post the 11th or 12th of each month).
Received my points for my September statement on September 12th - so back to normal.
As a data point, I have not merged my SPG and Marriott accounts yet and my points are posting to my SPG amount (new number).
Received my points for my September statement on September 12th - so back to normal.
As a data point, I have not merged my SPG and Marriott accounts yet and my points are posting to my SPG amount (new number).
https://www.flyertalk.com/forum/marr...l#post30246997
#2126
Join Date: Jan 2015
Posts: 21
Looks like folks in the US have started getting their Amex SPG free night certificates posting to their account.. Anyone with the Canadian version have anything posted in their account yet?
#2127
Join Date: Apr 2018
Posts: 34
Anyone else still waiting for their points from Aug statement? I called AMEX and claimed their system show transfer successful and ask me to contact Marriott/SPG. So, after (dropped) call (wait/redial) Marriott who said there is nothing they can do as it is AMEX that need to transfer the points in and ask me to contact AMEX. Who should I escalate this to? Any advice anyone?
Thanks.
Thanks.
#2128
Join Date: Dec 2007
Location: YYZ
Programs: National EE
Posts: 419
10 weeks had passed and still no certificate so I called back in today and was informed that now I won't be receiving the free night certificate this year. This is because my reset date is late July. The annual fee posted late August but they are going by the reset date and not the annual fee posting date. And anyone who is has a reset date before August 15th won't be getting the free night even though they are paying the annual fee. (The reset date should be on the last page of your statement).
I tried escalating this and speaking with a supervisor but wasn't having any luck. Not sure it's worth the effort to pursue this further but it can be done so at this LINK on the Amex webite. May be easier to just cancel the card and try to get the annual fee rebated back.
#2129
Join Date: Dec 2011
Location: West
Posts: 3,357
10 weeks had passed and still no certificate so I called back in today and was informed that now I won't be receiving the free night certificate this year. This is because my reset date is late July. The annual fee posted late August but they are going by the reset date and not the annual fee posting date. And anyone who is has a reset date before August 15th won't be getting the free night even though they are paying the annual fee. (The reset date should be on the last page of your statement).
#2130
Join Date: Dec 2007
Location: YYZ
Programs: National EE
Posts: 419
SPG Awards
Annual Reset Date:
Net Purchases
To Date $:
Reports on the USA Amex SPG card in another flyertalk thread are indicating that the free night certificate is posting on the 2nd of the month. (Oct 2, Nov 2).