Canadian SPG American Express
#1216
Join Date: Apr 2011
Location: Quebec and Ontario, Canada
Programs: AC*E50, SPG/Marriott Plat
Posts: 1,917
Anyway... I took the card during the 20k promo... and now have big issues with my SPG account.
Amex created a new SPG number for which I had no information (even not the number). Don't need to say I gave my actual number during suscription.
So I called Amex to join the new account with mine. And now, I cannot access at my account ! I received the morning a automatic email saying my E-mail adress was remouved from my account. Impossible to connect with the number. Impossible to (re-)activate. Called SPG, the only thing the agent said was "It should be a bug try latter". Of course, It didn't work latter...
So for now, no access at all to my account !
Last edited by Yul_voyager; Jan 24, 2012 at 4:42 pm
#1217
Join Date: Feb 2008
Location: YYZ
Programs: SPG Plat, AC*E, PC Plat, Marriott Gold, Hyatt Diamond, Delta Gold
Posts: 223
#1219
Join Date: Aug 2004
Location: YYZ
Programs: AA LT Plat, AC 25K, Marriott Plat, Hilton Diamond
Posts: 1,137
#1220
Join Date: Apr 2011
Location: Quebec and Ontario, Canada
Programs: AC*E50, SPG/Marriott Plat
Posts: 1,917
#1221
#1223
Join Date: Dec 2007
Programs: Aeroplan, BMI, Hyatt, SPG, PC
Posts: 606
If anyone still wants the 20,000 point sign up offer (with $120 annual fee), I am able to refer you if you PM me your email address.
#1224
Join Date: Apr 2011
Location: Quebec and Ontario, Canada
Programs: AC*E50, SPG/Marriott Plat
Posts: 1,917
#1225
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
#1228
Join Date: Jun 2003
Location: YVR
Programs: AC E75, SPG Plat, HH peon-by-choice (ex Gold)
Posts: 8,090
#1230
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Referral bonus
Be prepared to fight for your referral bonus! I referred my sister back in July, and called Amex 5 times to get my 5000 pt referral bonus. (I kept track of the dates and who I spoke to each time.) This week they told me it was posted into my account on Jan 4th, so should be transferred to SPG on the 27th (today). I asked about courtesy points for the hassle, so they gave me an extra 1000. So that's 200 pts per phone call.