Canadian SPG American Express
Jan 8, 2019, 7:54 am
#2191
Join Date: Jul 2009
Posts: 612
Is there any information on when the 15 night credit will be posted?
Jan 8, 2019, 8:09 am
#2192
Join Date: Aug 2001
Location: Toronto, Canada
Programs: Liftime Titanium Elite Marriott
Posts: 1,752
Canned this card. For a lifetime PP the 15 nights provide no value. Probably go with Avion.
Jan 8, 2019, 10:51 am
#2193
Join Date: Mar 2006
Location: YQR
Programs: Nexus/GE, UA/MPG, Bonvoy Tit, LTP
Posts: 1,294
This was a free night for spend for 40K, under the old rules. it was stated on your statement as well as your annual spend. However It has been replaced with an annual free night. That said, if you signed up under the old terms you should still expect that night if you hit it. I am over 50K spend and still awaiting this certificate to post and may call in soon to verify.
Jan 8, 2019, 11:09 am
#2194
Join Date: Jan 2012
Location: YVR YLW PSP
Programs: SE 100K MM,UA Gold, Marriott Titanium,Hilton Diamond, Golden Circle Jade, National Exec Elite
Posts: 408
Interesting but really its having it show up in your marriott account that is the key data point.
Jan 9, 2019, 8:18 am
#2195
Join Date: Mar 2006
Location: YQR
Programs: Nexus/GE, UA/MPG, Bonvoy Tit, LTP
Posts: 1,294
And therein lies the difficulty. They used to be easy to find on the old SPG site but the less said about the new site. I find it hard to find anything and then if I do find it I'm loathe to rely on it.
Jan 9, 2019, 10:15 am
#2196
Join Date: Jan 2012
Location: YVR YLW PSP
Programs: SE 100K MM,UA Gold, Marriott Titanium,Hilton Diamond, Golden Circle Jade, National Exec Elite
Posts: 408
Its not that bad i dont think.....on the web page top right click on your name drop down , then Activity and you will see Earned awards come up at the top, this shows me earned certificates as well as SNA, followed by recent activity.
Jan 9, 2019, 12:07 pm
#2197
Join Date: Mar 2006
Location: YQR
Programs: Nexus/GE, UA/MPG, Bonvoy Tit, LTP
Posts: 1,294
Those I can find. If the free nights are meant to be there then they are missing which is the issue. My original question was where they might be on my account because it was not and still is not showing. As for the website in general being more difficult/ non intuitive that's a whole different topic.
Jan 10, 2019, 12:05 am
#2198
Join Date: Sep 2012
Posts: 625
Those I can find. If the free nights are meant to be there then they are missing which is the issue. My original question was where they might be on my account because it was not and still is not showing. As for the website in general being more difficult/ non intuitive that's a whole different topic.
If you believe that you are due the certificate, I would confirm on your statement that you have hit the spend requirement (there's a box towards the end if you had spend that month), and if you have and it hasn't arrived call Amex first as they will send the info to Marriott.
Jan 11, 2019, 6:27 am
#2199
Join Date: Mar 2006
Location: YQR
Programs: Nexus/GE, UA/MPG, Bonvoy Tit, LTP
Posts: 1,294
Let's back up real fast from your initial message. You may know all of this, but let's just go through. There is one final spend certificate for reaching $40k in your cardmember year. But if your year rolled over prior to August ~3, you will not receive a certificate, as the anniversary certificate has replaced it. If / when you are eligible, it will show up in your Marriott account under Activity. This has typically been within days of hitting the spend. You won't see this in the app as far as I can tell. The cert will be a 35k one valid for one year.
If you believe that you are due the certificate, I would confirm on your statement that you have hit the spend requirement (there's a box towards the end if you had spend that month), and if you have and it hasn't arrived call Amex first as they will send the info to Marriott.
If you believe that you are due the certificate, I would confirm on your statement that you have hit the spend requirement (there's a box towards the end if you had spend that month), and if you have and it hasn't arrived call Amex first as they will send the info to Marriott.
Thanks again that has been really helpful.
Jan 11, 2019, 10:23 am
#2201
Join Date: Mar 2006
Location: YQR
Programs: Nexus/GE, UA/MPG, Bonvoy Tit, LTP
Posts: 1,294
I'm safe I think, although in fairness I suspect I'm the biggest spender.
Jan 11, 2019, 10:47 am
#2202
Join Date: Aug 2006
Location: YVR
Programs: Starwood Plat (sigh) FPC Platinum (sigh)
Posts: 65
So, the 15 nights credit thing sounds helpful.
But I'm just a bit unclear. Previously under SPG If I booked 2 rooms for the family on vacation for, say, 7 nights, I'd get two stay credits towards the 25-stay plat requirement.
With Marriott, it's all about the number of nights. But if I understand correctly, booking those two rooms for 7 nights will only get me 7 nights' worth of night credits towards the 50 (35 with this AMEX bonus) night stay plat requirement, Is that correct?
Thanks for all the help.
But I'm just a bit unclear. Previously under SPG If I booked 2 rooms for the family on vacation for, say, 7 nights, I'd get two stay credits towards the 25-stay plat requirement.
With Marriott, it's all about the number of nights. But if I understand correctly, booking those two rooms for 7 nights will only get me 7 nights' worth of night credits towards the 50 (35 with this AMEX bonus) night stay plat requirement, Is that correct?
Thanks for all the help.
Jan 11, 2019, 11:31 am
#2203
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,520
So, the 15 nights credit thing sounds helpful.
But I'm just a bit unclear. Previously under SPG If I booked 2 rooms for the family on vacation for, say, 7 nights, I'd get two stay credits towards the 25-stay plat requirement.
With Marriott, it's all about the number of nights. But if I understand correctly, booking those two rooms for 7 nights will only get me 7 nights' worth of night credits towards the 50 (35 with this AMEX bonus) night stay plat requirement, Is that correct?
Thanks for all the help.
But I'm just a bit unclear. Previously under SPG If I booked 2 rooms for the family on vacation for, say, 7 nights, I'd get two stay credits towards the 25-stay plat requirement.
With Marriott, it's all about the number of nights. But if I understand correctly, booking those two rooms for 7 nights will only get me 7 nights' worth of night credits towards the 50 (35 with this AMEX bonus) night stay plat requirement, Is that correct?
Thanks for all the help.
Jan 13, 2019, 11:48 am
#2204
Join Date: Mar 2008
Location: Toronto, Canada
Programs: Aeroplan, Bonvoy, Alaska, Avios
Posts: 1,290
Thank you. This has been a great help and I guess I should have been paying closer attention but my wife looks after paying bills etc. Our anniversary date is April and we hit the 40 k in June. So in April we should see a certificate is what I am understanding and at some time 15 nights credit too.
Thanks again that has been really helpful.
Thanks again that has been really helpful.
Turns out I was right (no kidding) and I would get my free night cert.
....months later. Just showed up one day in my account
and i got an apology letter from Amex
Marriot’s IT system has a hell of a time with it though. I tried to modify a reservation with 2 point nights and the cert. Click on the modify button and..... Nada
canceled the res and 2 days later I emailed CS as my cert still wasn’t back in my account. She put it back in and I made a res but with one person. So I emailed back to the CS agent to modify for 2 people. She did and the system gave back the cert and took the points instead. Grrrrr
Cancelled again but the cert showed up right away so booked for a 3rd time and it’s stable. So far. I might add days if Aeroplan releases the dates I want. 4th time...
Jan 24, 2019, 2:01 am
#2205
Join Date: Apr 2005
Programs: Starwood:Lifetime Platinum, Air Canada:Basic, Asiana:Lifetime Diamond Plus, ANA: Basic
Posts: 980
The re-branding for the SPG Canadian cards is here too
https://credit-cards.marriott.com/en-us/amex-ca
Sadly, no mention of any promo and special card design that rivals the US version of Marriott Bonvoy cards.
https://credit-cards.marriott.com/en-us/amex-ca
Sadly, no mention of any promo and special card design that rivals the US version of Marriott Bonvoy cards.