Canadian SPG American Express

Old Aug 2, 18, 9:22 pm
  #2056  
 
Join Date: Sep 2012
Location: YVR
Posts: 1,792
Not sure if anyone has asked a CSR this question after we all got our letter stating the new SPG Amex benefits: will the re-vamped SPG Amex Card offer the free night bonus upon its inception, to be awarded when we pay our AF - or will it be awarded after everyone has held that card for a year?

My anniversary date is in September...so I was really hoping to get my free night then...
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Old Aug 3, 18, 2:55 am
  #2057  
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Originally Posted by pokee View Post
Not sure if anyone has asked a CSR this question after we all got our letter stating the new SPG Amex benefits: will the re-vamped SPG Amex Card offer the free night bonus upon its inception, to be awarded when we pay our AF - or will it be awarded after everyone has held that card for a year?

My anniversary date is in September...so I was really hoping to get my free night then...
On your anniversary. See post # 2004.
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Old Aug 4, 18, 2:22 am
  #2058  
 
Join Date: Sep 2012
Location: YVR
Posts: 1,792
Originally Posted by margarita girl View Post


On your anniversary. See post # 2004.
Thanks! The letter says the new card benefits take affect on Aug. 4th (today) - so I suspect that means that anyone that has an anniversary date on or after this date is entitled to the free night right away? I'll be interested to see how quickly the free night is posted, as the letter also states the free night is earned "after your anniversary"...
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Old Aug 4, 18, 7:06 am
  #2059  
 
Join Date: Dec 2011
Location: YVR
Posts: 624
Originally Posted by pokee View Post
Thanks! The letter says the new card benefits take affect on Aug. 4th (today) - so I suspect that means that anyone that has an anniversary date on or after this date is entitled to the free night right away? I'll be interested to see how quickly the free night is posted, as the letter also states the free night is earned "after your anniversary"...
I called into AMEX a couple of weeks ago as I am one of those whose anniversary date is August 1. The CSR informed me I would be receiving the free night in August as any anniversary date in August qualifies. I have not yet had the free night post yet (I haven't had my July 25 statement points post either). Whether or not I renew this card is based on receiving the free night. I will post if and when my free night posts but would appreciate if someone else sees their free night post to also post this datapoint.
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Old Aug 4, 18, 10:01 am
  #2060  
 
Join Date: Sep 2012
Location: YVR
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Originally Posted by prmetime View Post
I called into AMEX a couple of weeks ago as I am one of those whose anniversary date is August 1. The CSR informed me I would be receiving the free night in August as any anniversary date in August qualifies. I have not yet had the free night post yet (I haven't had my July 25 statement points post either). Whether or not I renew this card is based on receiving the free night. I will post if and when my free night posts but would appreciate if someone else sees their free night post to also post this datapoint.
Thanks so much! This is exactly the info I was looking for! Good luck - I hope it's posted soon!
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Old Aug 4, 18, 1:00 pm
  #2061  
 
Join Date: Dec 2011
Location: YVR
Posts: 624
Originally Posted by pokee View Post
Thanks so much! This is exactly the info I was looking for! Good luck - I hope it's posted soon!
Thanks! I'm glad I could help
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Old Aug 7, 18, 5:35 am
  #2062  
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Anyone having problems getting their SPG points? My last statement was on July 24 and they usually post within 2 days of statement date. I'm still waiting on my points this time. I'm usually pretty patient with these things, but it's been 2 weeks now!
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Old Aug 7, 18, 6:23 am
  #2063  
 
Join Date: Dec 2007
Location: Canada
Posts: 1,135
Mine posted on the 30th.
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Old Aug 7, 18, 6:44 am
  #2064  
 
Join Date: Mar 2009
Posts: 49
Still waiting on points to post from my July statement.
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Old Aug 7, 18, 8:47 am
  #2065  
 
Join Date: Dec 2011
Location: YVR
Posts: 624
Originally Posted by margarita girl View Post
Anyone having problems getting their SPG points? My last statement was on July 24 and they usually post within 2 days of statement date. I'm still waiting on my points this time. I'm usually pretty patient with these things, but it's been 2 weeks now!
Same dates as me. No points yet.
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Old Aug 7, 18, 10:14 am
  #2066  
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I just called Amex. Agent told me Marriott was upgrading their system and I would be getting a lot more points , 5 pts/$ on Marriott spend and 2 pts/$ on everything else. I challenged him on that, so then he switched to the free night and free authorized users. Points should be posted to my account sometime between Aug 20-22 per the agent. He said that Amex transferred them over to Marriott on July 25. I asked if I would be 3X the points or the new conversion rate of 2X the points. He said 3X.

Before hanging up, I suggested that he not tell other customers how they would be getting a lot more points. I told him his customers were smarter than what he was giving them credit for!
unclepants and prmetime like this.
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Old Aug 7, 18, 10:59 am
  #2067  
 
Join Date: Jun 2000
Location: toronto
Posts: 869
Have they said anything about card holders needing to update our SPG # that is attached to our account? Or will they automatically receive what our new Starpoints # would be?
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Old Aug 7, 18, 11:13 am
  #2068  
 
Join Date: Mar 2009
Posts: 49
Thanks for the update! Will have to double check they post at the 3X rate.
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Old Aug 7, 18, 11:30 am
  #2069  
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Originally Posted by Commie View Post
Have they said anything about card holders needing to update our SPG # that is attached to our account? Or will they automatically receive what our new Starpoints # would be?
No, but I never asked. Marriott has already said that our new numbers would be sent to Amex.
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Old Aug 7, 18, 3:43 pm
  #2070  
 
Join Date: Apr 2011
Posts: 147
Any news on elite night credit?
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