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Manila Marriott Hotel [Master Thread]

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Old Jan 4, 2017, 6:22 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: SkiAdcock
Thanks to scubaccr for the info (as of Dec 1st 2016)

o If you have lounge access you will be given room in new West Tower, So do not use East entrance or east checkin desk.

o don't use original main entrance to East Reception,
o Enter by car at same main security entrance
BUT
o Circle round and keep going to West Entrance
o have car/taxi carry on round "internal Marriott Road" to access next Marriott entrance at the West Tower Reception
(If you carry on round the public road, security guy won't let you into Marriott through second set of entrance barrier from the road ! (I tried 4pm today, 7th Jan))

Reason
o West Tower reception and elevators is quite some walk from East Tower checkin, and is on a lower level, and early December the escalator was not working so had to hump suitcases down stairs at end of inter-hotel East-West walk
o west tower entrance (similar to East entrance) once reached, hasextenal xray screening machine to screen all guest luggage before entry to hotel.

As it was explained to me, guests can accompany the elite member into the lounge for a meeting or to relax, but only 1 guest per elite member can take advantage of dining options, and this is strictly enforced during breakfast. Additional guests can dine for an up charge, fees listed below.

Executive lounge hours:
Open from 6a - 12mid every day
Breakfast - 6a - 10:30a (1000php for additional guests)
Afternoon tea - 2:30p - 5p (750php for additional guests)
Hors D'oeuvres - 5:30p - 7:30p (1500php for additional guests)
Evening Snacks - 7:30p - 9:30p (1500php for additional guests)
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Manila Marriott Hotel [Master Thread]

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Old Oct 25, 2017, 2:44 pm
  #106  
 
Join Date: Jun 2013
Posts: 2,363
Originally Posted by orftomnl
Not sure about a travel package, but I have stayed there as a Gold and have been upgraded. You will automatically be in the West Wing which is the newer part of the hotel and the nicer lounge.
Thanks its a Marriott Travel Package...was hoping to get a suite upgrade. Any plats been upgraded to a suite?
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Old Oct 25, 2017, 9:10 pm
  #107  
 
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Originally Posted by ZBigFam
Thanks its a Marriott Travel Package...was hoping to get a suite upgrade. Any plats been upgraded to a suite?
Maybe it's just my luck but I've never been upgraded to a suite and I'm PP. I've stayed at this property three times.
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Old Oct 25, 2017, 9:19 pm
  #108  
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First time no, second and third time yes, but that may have been due to the addition of the Plat Suite T&C that was added for most Asian props for stays of 3-nights or less.

Originally Posted by ZBigFam
Thanks its a Marriott Travel Package...was hoping to get a suite upgrade. Any plats been upgraded to a suite?
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Old Oct 25, 2017, 9:53 pm
  #109  
 
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Originally Posted by Srisarin
First time no, second and third time yes, but that may have been due to the addition of the Plat Suite T&C that was added for most Asian props for stays of 3-nights or less.
Where is that in the T&Cs? Can you point me in the direction?
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Old Oct 25, 2017, 10:44 pm
  #110  
 
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sorry guys one more q, I plan on staying there with my parents (hence hoping for a suite upgrade). Have you experienced them extending brekkie to 3 instead of 2? Just checking as to how finnicky they are.
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Old Oct 26, 2017, 12:02 am
  #111  
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Cited a few dozen times

Look at suites in Asia thread, among others, as I’m on my cell and can’t pull it up

Originally Posted by ZBigFam
Where is that in the T&Cs? Can you point me in the direction?
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Old Oct 26, 2017, 12:07 am
  #112  
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Have you bothered to even look at the Lounge sticky for props outside of the US to seek your answer

Sharon goes to ALOT of trouble and expense to keep it updated and is a great source of info exactly like this

Originally Posted by ZBigFam
sorry guys one more q, I plan on staying there with my parents (hence hoping for a suite upgrade). Have you experienced them extending brekkie to 3 instead of 2? Just checking as to how finnicky they are.
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Old Oct 26, 2017, 8:53 am
  #113  
 
Join Date: Jun 2013
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Originally Posted by Srisarin
Have you bothered to even look at the Lounge sticky for props outside of the US to seek your answer

Sharon goes to ALOT of trouble and expense to keep it updated and is a great source of info exactly like this
Am sorry, am new to this forum. Will look there.
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Old Dec 3, 2017, 9:52 pm
  #114  
 
Join Date: Jun 2013
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Checked in this morning...the plus side, was allowed to check in quite early. The downside, was given a view of the parking lot...yay.
Am staying with my mom and dad and was hoping for a suite upgrade, while there were many available on the site...of course I wasn't give one. The one time I really need the suite upgrade...I am given nothing.
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Old Feb 26, 2018, 4:44 pm
  #115  
 
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
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fya,
o Feb2018, found a slight downgrade/change to lounge offerings. Afternoon tea offering has now been discontinued. Instead the cookies/fresh-fruit/chocolate-buttons will be left out all day.
o No other changes, still great offering breakfast/dinner(1730-1930), alcohol hours (1730-2130)

Other useful info regards new West Wing to newbies at Marriott Manila
o No Junior Suites in this wing (J/S's are in the old main wing)
o Upgrade Policy for Golds/Plats is to try and upgrade base rooms to Deluxe Suites (mid floor Dlx suite has balcony, end of floor no balcony) if not available then Golf View Exec room. 4pm checkout always readily given here.
o With the new WestWing lounge having an 'upgraded increased value breakfast offering' eg eggs to order menu, Elites how have foc option of eating breakfast in restaurasnt instead (instead of 1500peso++)
o West Wing had larger roof top pool, 4ft deep throughout, decently long for those who swim to keep fit... and the usual accompanying decking/loungers/parasols
o Very well equipped Gym with plenty of all exercise machines and weight machines, free weights just below pool terrace on top floor
o WestWings Lift Floors are roomkey protected, access only to ones own floor (plus ground, lounge=2, roof=12). Mentioning in case one is part of group with multiple rooms.
Jiatong likes this.

Last edited by scubaccr; Feb 26, 2018 at 4:51 pm
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Old Feb 27, 2018, 11:14 am
  #116  
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Thanks for the update. Much appreciated.

Cheers.
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Old Jul 25, 2018, 5:39 pm
  #117  
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Join Date: Jan 2003
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Executive Lounge Timings (daily):
Continental Breakfast - 06:00-10:30
All-day snacks - 06:00-24:00
Hors d'oeuvres - 17:30-19:30
Evening Cocktails and Snacks - 17:30-21:30

Further lounge benefits include complimentary landline local phone calls, concierge and business centre services, wired and wireless internet access, pressing of two pieces of garments per day, private check-in and check-out, use of work station and boardroom (upon availability) and complimentary printing of 15 pieces per stay.
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Old Sep 30, 2018, 6:57 pm
  #118  
 
Join Date: Aug 2011
Location: Yangon
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I will be staying here in November and see on their website they have a shuttle bus from NAIA to the hotel ( I guess it goes around all of the hotels in the area). Does anyone here know the schedule of how often the bus runs and when past the hour. I will be arriving at T1 at about 7pm
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Old Oct 25, 2018, 7:15 am
  #119  
 
Join Date: Aug 2013
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How good are Deluxe Suites there btw?
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Old Apr 5, 2019, 3:39 am
  #120  
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I enjoyed my stay at the Manila Marriott. As an Ambassador guest, I was pre-upgraded to the West Wing and given a large Deluxe Suite along with access to the huge Executive Lounge. In a way the West Wing reminds me of the Dubai Meridien with its Royal Club with own pool, unique rooms, etc. The room was generously sized, though as I've often found with Marriotts and Renaissance hotels it's like they haven't consulted an interior designer when putting the room together. Furniture doesn't quite fit properly in the room and it looks like accessories like rugs, etc. to bring the room together are missing. The hotel is attached to a casino (the only place nearby to change money) and an upmarket mall.

Overall I had a very good stay with friendly service and an in-room check-in. I had a few issues at check-out when I was told to sit down away from the door and that I'd be called when the minibus to the airport turned up and was then forgotten about. Without admitting the issue, they quickly got me a car so I was able to get my flight, but in an ideal world I'd like hotel staff to be a bit less obviously deceptive. I'd be very happy to stay at the hotel again when needing somewhere near the airport.
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