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The Westin Washington Dulles Airport, VA [Master Thread]

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The Westin Washington Dulles Airport, VA [Master Thread]

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Old Oct 22, 2017, 6:51 pm
  #61  
 
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I've never gotten a platinum upgrade here in the eight or so years that the property has been open. Only got suites through SNAs or booking them directly.

Breakfast used to be pretty good, is barely passable now. The room rates are really good on weekends though, so this will always be a good option -- we use the AAA parking rates often before going on long trips.
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Old Oct 23, 2017, 7:15 am
  #62  
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Originally Posted by silentbob1974
I've never gotten a platinum upgrade here in the eight or so years that the property has been open. Only got suites through SNAs or booking them directly.
same here....i've stayed here about a dozen times & the only time i got a suite upgrade was when i used snas....
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Old Oct 23, 2017, 10:05 am
  #63  
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I must have low standards as I thought the breakfast buffet was okay, if not impressive.
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Old Sep 10, 2018, 10:15 am
  #64  
 
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Any recent experience with shuttle service from IAD in the wee hours? I'll probably be looking for the shuttle around midnight. Does it keep circulating, and if not is there one of those free phones to call over from baggage claim? I have a Canadian mobile phone, and would prefer to avoid roaming charges to call for the shuttle, if needed.
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Old Sep 10, 2018, 11:57 am
  #65  
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Originally Posted by transportprof
Any recent experience with shuttle service from IAD in the wee hours? I'll probably be looking for the shuttle around midnight. Does it keep circulating, and if not is there one of those free phones to call over from baggage claim? I have a Canadian mobile phone, and would prefer to avoid roaming charges to call for the shuttle, if needed.
the shuttle is 24 hours....i've used it late at night & really early in the morning as well....but i don't remember seeing a phone at baggage claim to call the shuttle....i always use my cell to call the number on the hotel website....
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Old Sep 10, 2018, 2:11 pm
  #66  
 
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Originally Posted by Keyser
the shuttle is 24 hours....i've used it late at night & really early in the morning as well....but i don't remember seeing a phone at baggage claim to call the shuttle....i always use my cell to call the number on the hotel website....
Thanks. I'd pay an extra $2 for roaming to call the hotel, so I'm motivated to find a 20th century free phone in the arrivals area, if such a thing still exists!
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Old Sep 10, 2018, 10:24 pm
  #67  
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Originally Posted by transportprof
Thanks. I'd pay an extra $2 for roaming to call the hotel, so I'm motivated to find a 20th century free phone in the arrivals area, if such a thing still exists!
when is your stay????i have a stay coming up here in a couple of weeks....i would be happy to look around & confirm if a 20th century free phone exists in the arrivals area....
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Old Sep 11, 2018, 8:32 am
  #68  
 
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Originally Posted by Keyser


when is your stay????i have a stay coming up here in a couple of weeks....i would be happy to look around & confirm if a 20th century free phone exists in the arrivals area....
Not till January, so any and all intel would be appreciated!
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Old Sep 11, 2018, 8:37 am
  #69  
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Originally Posted by transportprof
Not till January, so any and all intel would be appreciated!
i'll look around for the phone & report back....
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Old Oct 5, 2018, 2:58 am
  #70  
 
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Do they still give platinum and platinum premier members breakfast automatically, or have they made it so you have to choose breakfast as your welcome amenity gift?
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Old Oct 5, 2018, 3:12 am
  #71  
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Originally Posted by VA1379
Do they still give platinum and platinum premier members breakfast automatically, or have they made it so you have to choose breakfast as your welcome amenity gift?
Our experience was that they have made it so you have to choose breakfast as your welcome amenity in order to have it included. Or at least that has been our experience last week and this week. But this hotel now seems to more systematically grant the benefits regardless of booking type/channel -- although I'm not sure how consistent and enduring this will be.

FWIW or not, it seem like the included breakfast at the IAD Westin is worse than the Platinum breakfast possibilities at some of the other NoVA Starwood/Marriott hotels, including those which offer a $20/person (up to 2 persons, if at the table) credit for breakfast use by Platinums who choose the breakfast as the amenity.
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Old Oct 5, 2018, 3:25 am
  #72  
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Originally Posted by transportprof
Thanks. I'd pay an extra $2 for roaming to call the hotel, so I'm motivated to find a 20th century free phone in the arrivals area, if such a thing still exists!
unfortunately there is no free phone in the arrivals area....but there is an information desk & i'm sure if you ask then the folks there would be able to call the hotel for you....
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Old Oct 6, 2018, 7:52 pm
  #73  
 
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Originally Posted by Keyser
unfortunately there is no free phone in the arrivals area....but there is an information desk & i'm sure if you ask then the folks there would be able to call the hotel for you....
Thanks for the intel. It will save me time at 1 a.m. I wonder if there will be anyone at the info desk at that hour?
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Old Oct 6, 2018, 8:50 pm
  #74  
 
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Originally Posted by VA1379
Do they still give platinum and platinum premier members breakfast automatically, or have they made it so you have to choose breakfast as your welcome amenity gift?

We stayed there, again, over the Labor Day holiday and received both breakfast and points without having to request. I have found that when asked to choose (at the other properties as the Westin Dulles never asks me to choose,) if you ask for both in a nice way, they are usually given.
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Old Oct 7, 2018, 8:21 am
  #75  
 
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I’m looking at this property for a flight over Christmas since there is a AAA rate that includes parking for up to 14 days at no extra cost over the regular AAA rate. I used to stay at the Hyatt Dulles a lot when I was a more frequent guest with Hyatt.

I’m not expecting their breakfast to be as good as some of the Marriott properties in the DC area that put out a really good buffet. Tysons Corner Marriott, Fairview Park Marriott, and Crystal Gateway Marriott have really good breakfast. Their breakfast buffets have lox, several types of fruit, eggs made to order, thick cut bacon, tons of pastries, oatmeal, yogurt, cereal and a couple of rotating hot dishes like French Toast, pancakes and asparagus salad.

Originally Posted by GUWonder
Our experience was that they have made it so you have to choose breakfast as your welcome amenity in order to have it included. Or at least that has been our experience last week and this week. But this hotel now seems to more systematically grant the benefits regardless of booking type/channel -- although I'm not sure how consistent and enduring this will be.

FWIW or not, it seem like the included breakfast at the IAD Westin is worse than the Platinum breakfast possibilities at some of the other NoVA Starwood/Marriott hotels, including those which offer a $20/person (up to 2 persons, if at the table) credit for breakfast use by Platinums who choose the breakfast as the amenity.
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