jamesteroh

They are both still in process though. The option to cancel on both disappeared this morning. Both of these are going to a PO Box and I leave for a trip Friday so hopefully they ship by Weds since it takes two days to go to a PO box. I am going to SF and my stash of coins is running low, so I wouldn't mind having a few extra rolls to take with me since a lot of the bars I like to go to don't accept cc's, SF credit cards don't accept cc's and their muni system didn't accept cc's last time I used it, so the coins will come in very handy there.

Happy

Only when in backordered situation. In Stock would always get authorization immediately.

Up till March / April the card was IMMEDIATELY authorized literally within SECONDS after placing the order. I can see that happens on all my cards - either a pending charge detail such as cards from BofA, or the available credit limit is reduced by $1K.

I dont know about the month of April as we have gone on a 6 weeks long trip. Came home mid May and found the new practice.

We had a very brief moment when there were actually In Stock inventory - yet the cards were not immediately authorized as in the past when placing orders during that brief window.

Happy

That was always the case when it is backordered.

However in the past when backordered, the order would not go In Process until stock is available.

Since May, order went In Process long before stock is available and the In Process can turn back to On Hold if you happen to have used the same card for placing 2 orders 10 or more days apart but the first order shipment was less than 10 days before the 2nd order's stock becomes available - the 2nd order reverts back to On Hold.

Happy

You will get order status reversed from In Process back to On Hold if the same card is used to place 2 orders of 10 days interval but the 1st order was very delayed for shipment and the 2nd order was ready to ship in less than 10 days from the 1st order's shipment.

I have had that happened 3 or 4 times now. At least 2 or 3 persons told me they had that happened to them too. The only common element is, same card, 2 orders and the shipment dates were less than 10 days in between, the 2nd one would be reverted back to Oh Hold.

My first incident was a 5/26 order got shipped before a 5/16 order. When the 5/16 order was ready to ship, the card was authorized on the 5/26 order shipment only 3 or 4 days before. Result? The 5/16 order reverted back to On Hold. I called and switched the payment card and they released it again, then it shipped.

I currently have yet another order once again reverted back to On Hold - because the card used was authorized on 6/16 for a 6/09 shipment for unknown reason, and the order was placed on 5/30! This totally messed my current order up as order should be good to ship now yet since the previous authorization was done on 6/16 despite previous order was placed on 5/30 and shipped on 6/09, Mint system reverts the current order back to On Hold!

ejs621

Wow! 10 days from order, 10 days from authorization, 10 days from shipping, $1,000 order limit, order reversals. I'm glad an "exemption" alleviates these problems.

Cheers!

jamesteroh

So if these orders happen to revert back to hold and say I decide to cancel them if it has been 10 days since the last shipment went out on those cards, can I reorder again, or do I have to wait until 10 days from today since my cards were authorized today?

This is starting to get really complicated, and I am a CPA and should be used to dealing with things like this I am about ready to add a few more cards to thesetwoamericanexpress acounts and just do an order once a month on each one

Happy

Actually once I have learned about this, I need to pay closer attention on which cards are used instead of falling back to the old habit.

The current reversal is partly due to my oversight by inadvertently used the card that I gave to release the 5/16 order.

The funny thing is, when I called to get this done, the woman said you must have an exemption. I said no I dont. She said yes, you have. I said OK, I must have had and I forgot about it. You get the drift.

Happy

Greeting from a former CPA... I am glad this is behind me.

You can always re-order as long as the authorization does not take place prior the 10 days have passed.

If the On Hold order stock status is In Stock, I call in to change payment card that is not touched 10 days before. Order immediately changed back to In Process once the new card info is in the system, and ship next day.

The downside of the above is, Mint could take 3 to 7 days to finally bill the replacement card - this makes bookkeeping a little bit demanding, even with a spreadsheet and Microsoft Money. I always make sure the entries on cash side and the card billing side are balanced in my Money but sometimes forget the notation made in the spreadsheet.

I dont bother to cancel and re-order which would make you queue all over again. The stock status would change to In Stock FIRST before the Mint authorize your card. So you have your spot and just need to replace the existing one with a new one, or if enough time has passed, asked the Mint to try release it again.

hqly2001

but it doesn't answer

Is the limit per person/address/email address/account/credit card/etc?

The Mint has not explained how they enforce the limit.

From other's experience, if you have 2 credit cards, could you place one order for each card or just 1 order per 10 days? Looks like now there's a lag time? So I should only place my order 10 days after the bank authorize my card? I have a citi visa and a citi am ex. Any guidance without having to go back and read through 1k pages would be appreciated.

I've gone back and read the last 10 pages or so and i got confused. It appears now that if the order's been on hold for too long people are calling in and replacing the order with a new credit card and it goes through?

dshides

So I woke up this morning to this email:

For reference I was using my AMEX PR Gold card and my bill has been kept current and I dont have a "high balance" currently. I'm going to call and ask them to try to run it through again and see what happens. Any other thoughts?

User Name

When was the last order placed/shipped using this card?

See '10-day' discussion over the last few pages. I believe the Mint is known to send this e-mail (wording inappropriate) where the 10-day factor is 'violated'. I received one myself today. I simply cancel and re-order when this happens.

apolloms

i'm in the same boat and i ordered the 13th

Marathon Man

ordered on 12th. Still in process (had even gone back to hold once but is back to proc now) and no auth on card.

this is causing me to possibly take a summer coin break

dshides

The previous order was ordered on 6/01/11 and shipped 6/09/11. This order was ordered on 6/13/11. Maybe it is in fact true that they are counting the date from when the card was authorized.. I'll try reordering.

AlohaDaveKennedy

Any other thoughts?

One - Nobody expects The Spanish Inquisition! Outside chance Cardinal Fang is on to you. My first clue was a decline in gift card orders. Then again, is your billing address=shipping address? That could be the snag or else just random chance.