Originally Posted by radonc1 (Post 36242196)

I suspect that you have a good reason why you are not taking delivery of your furniture, such as a fire at the house it was suppose to go into. I would also carefully examine the return policy for IKEA
I would simply start at the store manager. Show him your receipt and the fact that the product is still in IKEA's possession.
IF they prove recalcitrant, I would next go to the credit card and dispute the charge.

They should refund back to your credit card. I cannot imagine that they will give you any issue on this.

Whether you get to keep any benefit from the return in regards to points, etc. depends on the card., but most cards will claw back any benefits you obtained on that purchase.

Edit to add: Rereading this, it seems you paid for this with MOs. Clever. Lots of money too. I suspect that you will have to wait until all of your MOs clear the bank and then IKEA will have to reimburse you.
Hopefully, that will be with a check and not a $28K gift card.:D I also suspect that you will be denied purchasing from IKEA again. However, you may be in purgatory as far as reimbursement is concerned for quite a while.
Make certain that you keep all your MO receipts, cards, and anything else that establishes your buying the gift cards. You'll need it.

Finally, as a warning to others, when going a new MS route, it is always good to do a test run with SMALL amounts of money to make certain something will not bite you in the rump ;)
Good Luck and let us know how it went, please.


Let us know how it goes.

Originally Posted by Zepcro (Post 36242327)

How did you possibly infer that they paid with MO based on their extremely confusing post?

Originally Posted by Schnit (Post 36246461)

I cannot imagine how a 28k order wouldn't need managers approval before doing anything with a return.

If it was CC, thats an easy return/reversal. You were presumably still in the store the same day, so I dont think any benefits would have posted? If it was a different day, I guess something like Amex Aspire FNC would have posted but I would expect a claw back.

If it was MO, they certainly arent going to give you cash and I doubt the store can just write a check. Can you explain how this was going to play out?

I think we need more details here...

Originally Posted by Zepcro (Post 36242327)

How did you possibly infer that they paid with MO based on their extremely confusing post?

Originally Posted by soy (Post 36246489)

I doubt they paid with MO's. A $28k purchase with anything other than a credit card is likely to involve supervisor intervention. 28x 1k MO's or 46x 500's would set off all sorts of alarms.

Instead I suspect it was a simple but misguided case of paying with CC to hit a SUB, which will almost certainly end in clawback

Originally Posted by SplendidLizards (Post 36270535)

Finally got the shutdown from Citi after about a ten year relationship--Had gone through most of the cards and did at least $1M of non-traditional MS last year, so not really a surprise when they gave me a call a couple months ago. Had all but a couple of my TYP points transferred out in anticipation.

A couple questions:
- Do they ever come after your points on AA? I have about 800k sitting in AA and just want to make sure they don't take those.
- Is the shutdown for life or can I apply for new cards after some period of time?

TIA

Originally Posted by LAXJetter (Post 36290225)

Not sure if this is the right thread but any data points on getting a Citi Commercial card issued after a shut down?

I was shut down by Citi several years ago due to “credit risk” from large PayPal transactions and now need to apply for a Citi commercial card from my large multinational employer for T&E

Given how prevalent shut downs are becoming, I’m sure someone has a data point good or bad (I’ll even take Chase or Amex Corp card experience) so I can prepare for whatever might be coming my way (or just try to avoid the travel and kick that can down the road).

Originally Posted by gmangg (Post 36212726)

I liquidated monthly, but there are a bunch I should be award with the statement cutting this week. Hopefully they just award them. Otherwise I need to consider litigation, arbitration, etc. because the value is quite large given where this happened in my cycle. Even US Bank when they shut me down for running the Altitude card out of control on Apple Pay after a few years let it all wind down nicely.

Originally Posted by TalkingPoint (Post 36312882)

. I've run multiple players with Citi and every time I've consistently been shut down after a few months sustained cycling). Now that I've gotten them reinstated