Kroger's VISA cards and prepaidgiftbalance.com site
May 24, 2021, 11:31 am
#1
Original Poster
Join Date: Apr 2009
Location: 787
Programs: Too many to list
Posts: 1,306
Kroger's VISA cards and prepaidgiftbalance.com site
Am I the only one having problems checking balance on this crappy site - prepaidgiftbalance.com ? I enter card number, cvc and captcha and it just rolls over to main page ans asks me to do it again?
I tried all different browsers, IP's, mobile and same thing happens every time.
I tried all different browsers, IP's, mobile and same thing happens every time.
May 24, 2021, 11:39 am
#2
Join Date: Aug 2015
Posts: 2,061
Am I the only one having problems checking balance on this crappy site - prepaidgiftbalance.com ? I enter card number, cvc and captcha and it just rolls over to main page ans asks me to do it again?
I tried all different browsers, IP's, mobile and same thing happens every time.
I tried all different browsers, IP's, mobile and same thing happens every time.
May 24, 2021, 12:19 pm
#3
Original Poster
Join Date: Apr 2009
Location: 787
Programs: Too many to list
Posts: 1,306
It happens to me every time. I turn off wifi and use my tmobile data to connect on my phone. No cookies or anything. Bam, same sheet happens. Horrible site.
May 25, 2021, 1:13 am
#6
Join Date: Dec 2016
Programs: IHG, Hilton diamond (IHG match) SPG gold
Posts: 105
This is different but happened to me 4 times in the last month.
buy usbv at kro mix of old cardboard pin and last 4 pin. Black card silver package. I also noticed they were out of stock for a bit. I assume they pulled bad batch.
try to use declines
call 800 number but balance is not announced and either says hold and transfers then get a rep or hold transfer hangs up.
after reaching rep they say oh you need to register and and wait 24 hours. That didn’t fix
call back oh those have suspicious activity we need to replace
so far lucky did not get drained
“we will express you a replacement”. I received two so far from fiserve same company that handles Simon bulk.
Waiting on two.
these are black with your name and are actually embossed vs Simon printed.
uggghhh frustrating but at least haven’t lost so far
buy usbv at kro mix of old cardboard pin and last 4 pin. Black card silver package. I also noticed they were out of stock for a bit. I assume they pulled bad batch.
try to use declines
call 800 number but balance is not announced and either says hold and transfers then get a rep or hold transfer hangs up.
after reaching rep they say oh you need to register and and wait 24 hours. That didn’t fix
call back oh those have suspicious activity we need to replace
so far lucky did not get drained
“we will express you a replacement”. I received two so far from fiserve same company that handles Simon bulk.
Waiting on two.
these are black with your name and are actually embossed vs Simon printed.
uggghhh frustrating but at least haven’t lost so far
May 25, 2021, 2:09 pm
#10
Join Date: Aug 2017
Posts: 32
This is different but happened to me 4 times in the last month.
buy usbv at kro mix of old cardboard pin and last 4 pin. Black card silver package. I also noticed they were out of stock for a bit. I assume they pulled bad batch.
try to use declines
call 800 number but balance is not announced and either says hold and transfers then get a rep or hold transfer hangs up.
after reaching rep they say oh you need to register and and wait 24 hours. That didn’t fix
call back oh those have suspicious activity we need to replace
so far lucky did not get drained
“we will express you a replacement”. I received two so far from fiserve same company that handles Simon bulk.
Waiting on two.
these are black with your name and are actually embossed vs Simon printed.
uggghhh frustrating but at least haven’t lost so far
buy usbv at kro mix of old cardboard pin and last 4 pin. Black card silver package. I also noticed they were out of stock for a bit. I assume they pulled bad batch.
try to use declines
call 800 number but balance is not announced and either says hold and transfers then get a rep or hold transfer hangs up.
after reaching rep they say oh you need to register and and wait 24 hours. That didn’t fix
call back oh those have suspicious activity we need to replace
so far lucky did not get drained
“we will express you a replacement”. I received two so far from fiserve same company that handles Simon bulk.
Waiting on two.
these are black with your name and are actually embossed vs Simon printed.
uggghhh frustrating but at least haven’t lost so far
Yeah, if it goes straight to the Rep, I know that US Bank thinks it has some sort of fraud activity. Just tell them you tried to register over the phone and it brought you straight to them. They will take a deeper look and issue you a new card. The only plus side is that they register your card over the phone for you and your name is printed on the card!
May 25, 2021, 2:59 pm
#11
Join Date: Dec 2009
Location: DEN
Posts: 502
May 25, 2021, 11:49 pm
#12
Original Poster
Join Date: Apr 2009
Location: 787
Programs: Too many to list
Posts: 1,306
May 27, 2021, 7:22 pm
#14
Join Date: Dec 2010
Programs: Hilton Diamond, Marriott Titanium, Radisson Gold, Hyatt Globalist, M life Gold, IHG Spire
Posts: 918
For me, the site used to work until about December. Since then it normally won't work, no matter how many times I enter the card number. Once in a while it still works.
Even worse, when you call the 800 number you can request a link sent to your cell phone that will show the card's activity. The last 2 weeks even the link they send my phone no longer works. Sheesh.
BTW, it isn't "Kroger's" website, it is US Bank's.
Even worse, when you call the 800 number you can request a link sent to your cell phone that will show the card's activity. The last 2 weeks even the link they send my phone no longer works. Sheesh.
BTW, it isn't "Kroger's" website, it is US Bank's.