Jan 12, 2018, 12:25 am
Last edit by: soy
THIS IS A NEW THREAD FOR 2018. The previous thread is here.
***If you buy gift cards outside promotions, you will earn ZERO points.***
Accepted tender: Cash, credit, and debit. Also available are mobile/contactless payment (Apple Pay, etc.) and mobile loyalty (card barcode via app).
Summary
Stop & Shop (S&S), Giant Food Stores (Giant PA), and Giant Food (Giant MD) offer points for purchases which can be redeemed for a discount on the price paid per gallon on fuel sales at Shell and S&S/Giant fuel stations. $100* spend = 100 pts = 10c/gal discount. The particular rules vary between the three brands, and within Giant PA, the rules vary by location. Refer to the bottom of this wiki post for more information or links to official info from each brand.
You can earn gas points from both regular grocery shopping and gift card purchases (promotion only).
The grocery reward points (Go Rewards or Flexible Reward) can be transferred to either gas points (Fuel Rewards) or grocery points. The conversion rate is 100 points = $0.10/gallon or 100 points = $1 saving in grocery.
- - - - - - - - - -
Additional Information
• A loyalty card is required to take advantage of gas rewards. They look like the above image and can be obtained either online (links at end of wiki) or in-person (at the customer service counter).
• The cards currently on promotion are listed in the current weekly circular and usually change every week. VISA and MC from Metabank or US Bank for $20-$500 (plus $5.95 fee) work. For GCs, if it meets the previous requirements, the packaging (blue, silver, birthday cake, etc.) doesn't matter! Check the issuing bank on the back.
• S&S and Giant (DC, DE, MD, and VA) allow you to redeem up to 1500 points ($1.50/gal) per fuel purchase, and points expire 30 days after the qualifying purchase. With Giant PA, there is no limit to the number of points redeemed at one time.
• Points earned in one program cannot be used in another program.
• Your ID may be required when buying gift cards. Your name and other info may also be recorded for purchases over a discretionary dollar value. Whether you're buying a $100 card or a $5k stack, your experience will vary.
• You can view your account online using the link at the bottom of the wiki.
• It's best to purchase gift cards at the customer service counter, but reports state that a single $500 gift card can be paid for at any register without an issue. Purchases over $1k will require manager authorisation with a physical key, which may slow down the queue. You can go to the Solution Center to save time and make things easier for everyone.
• Giant Eagle and Giant Food are different chains with different ownership, and this thread is not relevant to the former.
• If you have more points in your account than are redeemed for a fuel purchase, then the remaining points will stay in your account until their respective expiration date(s). For example, if you have 2500 points and debit the 1500 ($1.50/gal) maximum, you will have 1000 points left. Similar behavior if gas is ever below $1.50/gal before discount.
• If you don't receive eligible points with your purchase due to system or human error, you can have them retroactively added by customer service (in-store or by phone). Have your receipt and a copy of the advert. It can take up to 24 hours for keyed points to appear in your account.
S&S Promotion History
3/3/2017: 2x V
5/26/2017: 2x V
6/23/2017: 2x MC
7/14/2017: 3x V
9/1/2017: 4x MC
10/13/2017: 2x V and MC
12/1/2017: 2x V and MC
3/16/2018: 2x MC
4/6/2018: 3x V
5/18/2018: 2x MC
5/25/2018: 2x V
6/1/2018: 2x MC
6/29/2018: 2x V
7/13/2018: 2x V
8/31/2018: 2x MC
10/5/2018: 3x MC
10/12/2018: 3x V
11/2/2018: 2x MC
11/30/2018: 2x V
3/15/2019: 3x V
4/5/2019: 2x MC
5/17/2019: 3x V
5/31/2019: 3x MC
6/28/2019: 3x MC Have a safe and happy Fourth!
7/12/2019: 3x Visa
8/23/2019: 2x MC
3/3/2017: 2x V
5/26/2017: 2x V
6/23/2017: 2x MC
7/14/2017: 3x V
9/1/2017: 4x MC
10/13/2017: 2x V and MC
12/1/2017: 2x V and MC
3/16/2018: 2x MC
4/6/2018: 3x V
5/18/2018: 2x MC
5/25/2018: 2x V
6/1/2018: 2x MC
6/29/2018: 2x V
7/13/2018: 2x V
8/31/2018: 2x MC
10/5/2018: 3x MC
10/12/2018: 3x V
11/2/2018: 2x MC
11/30/2018: 2x V
3/15/2019: 3x V
4/5/2019: 2x MC
5/17/2019: 3x V
5/31/2019: 3x MC
6/28/2019: 3x MC Have a safe and happy Fourth!
7/12/2019: 3x Visa
8/23/2019: 2x MC
10/4/2019: 2x MC
10/11/2019: 3x V
11/19/2019: 2x MC
11/29/2019: 3x MC
3/13/2020: 3x V
3/27/2020: 2x MC
5/15/2020: 3x V
5/29/2020: 2x MC
6/5/2020: 3x V
6/26/2020: 2x MC
7/10/2020: 3x V
8/21/2020: 2x MC
10/2/2020: 2x MC
10/16/2020: 3x V
10/30/2020: 2x MC
11/27/2020: 3x V
12/11/2020: 4x V
3/12/2021: 3x V
4/9/2021: 3x MC
5/14/2021: 3x V
5/28/2021: 3x MC
6/4/2021: 3x V
7/2/2021: 3x MC
7/23/2021: 3x V
8/27/2021: 3x MC
10/8/2021: 3x MC
10/22/2021: 3x V
10/29/2021: 3x MC
11/2021 thru 8/2023 (aka the terrible drought)
9/15/2023: 2x VVGC
11/24/2023: 3x VGC
12/8/2023: 3x VGC
List of States and Cities Where Giant/S&S points work, and are correctly priced in the Fuel Rewards App
Alabama
Florida (at least some Miami stations limit discount to $1, not correctly shown in app)
Georgia
Louisiana
Maine
Massachusetts
Mississippi
Montana (very limited stations displayed)
New Hampshire
New York
North Carolina
Pennsylvania (eastern)
Texas (only some cities, not Dallas)
Vermont
List of States and Cities Where Giant/S&S points work at SOME stations, but are NOT shown in the Fuel Rewards App
Delaware (many stations)
Maryland (some stations)
Virginia (some stations)
Minnesota (widespread participation -- likely due to it being Hy-Vee territory)
North Dakota
South Dakota
Washington state (perhaps only eastern WA)
List of States with No Known Giant/S&S gas points redemption options
Arizona
Alaska ("Three Bears" Shells used to work, but don't anymore. It might be worth trying the few other Shell stations, but the odds aren't good)
California -- southern (may work in far north California)
Colorado
New Mexico
Nevada
Utah
Wyoming
10/11/2019: 3x V
11/19/2019: 2x MC
11/29/2019: 3x MC
3/13/2020: 3x V
3/27/2020: 2x MC
5/15/2020: 3x V
5/29/2020: 2x MC
6/5/2020: 3x V
6/26/2020: 2x MC
7/10/2020: 3x V
8/21/2020: 2x MC
10/2/2020: 2x MC
10/16/2020: 3x V
10/30/2020: 2x MC
11/27/2020: 3x V
12/11/2020: 4x V
3/12/2021: 3x V
4/9/2021: 3x MC
5/14/2021: 3x V
5/28/2021: 3x MC
6/4/2021: 3x V
7/2/2021: 3x MC
7/23/2021: 3x V
8/27/2021: 3x MC
10/8/2021: 3x MC
10/22/2021: 3x V
10/29/2021: 3x MC
11/2021 thru 8/2023 (aka the terrible drought)
9/15/2023: 2x VVGC
11/24/2023: 3x VGC
12/8/2023: 3x VGC
List of States and Cities Where Giant/S&S points work, and are correctly priced in the Fuel Rewards App
Alabama
Florida (at least some Miami stations limit discount to $1, not correctly shown in app)
Georgia
Louisiana
Maine
Massachusetts
Mississippi
Montana (very limited stations displayed)
New Hampshire
New York
North Carolina
Pennsylvania (eastern)
Texas (only some cities, not Dallas)
Vermont
List of States and Cities Where Giant/S&S points work at SOME stations, but are NOT shown in the Fuel Rewards App
Delaware (many stations)
Maryland (some stations)
Virginia (some stations)
Minnesota (widespread participation -- likely due to it being Hy-Vee territory)
North Dakota
South Dakota
Washington state (perhaps only eastern WA)
List of States with No Known Giant/S&S gas points redemption options
Arizona
Alaska ("Three Bears" Shells used to work, but don't anymore. It might be worth trying the few other Shell stations, but the odds aren't good)
California -- southern (may work in far north California)
Colorado
New Mexico
Nevada
Utah
Wyoming
Stop & Shop and Giant supermarkets gas rewards points on gift card purchases(2018-24)
Jul 26, 2021, 2:15 pm
#3496
Join Date: Jul 2010
Programs: UA, AA, SPG, HH
Posts: 672
I've only had it happen twice when points didn't show up on the receipt, both times when going first thing on a Friday morning. It only took about a minute each time for the CSR that checked me out to fix it.
So, option one is getting the CSR to fix it right than, or option two is to hope they show up sometime later, but if not spend time arguing on the phone. I understand there is option two, still don't get why that would be preferred for so many people, considering all the issues that come from it. To each their own.
So, option one is getting the CSR to fix it right than, or option two is to hope they show up sometime later, but if not spend time arguing on the phone. I understand there is option two, still don't get why that would be preferred for so many people, considering all the issues that come from it. To each their own.
So if I followed your advice and argued with the CSR every single time, then the following would happen: the CSR would manually post the points AND then the points would show up on their own so I would effectively end up with double-points for every given transaction. Obviously that's not a bad outcome for me, but it isn't sustainable, and it's a great way to put eyes on your account/get the store in trouble (the stores do get audited if they are seen to be manually posting large amounts of points).
Jul 26, 2021, 2:26 pm
#3497
Join Date: Mar 2009
Posts: 2,294
I don't think you are understanding what I'm saying. Let me try again: Basically every single time I buy GC's (regardless of whether it's VGC's or MCGC's) the points don't show up on the receipt...then a few minutes/hours later the points post properly without any manual intervention needed. This is not just an issue for me, it's pretty common.
So if I followed your advice and argued with the CSR every single time, then the following would happen: the CSR would manually post the points AND then the points would show up on their own so I would effectively end up with double-points for every given transaction. Obviously that's not a bad outcome for me, but it isn't sustainable, and it's a great way to put eyes on your account/get the store in trouble (the stores do get audited if they are seen to be manually posting large amounts of points).
So if I followed your advice and argued with the CSR every single time, then the following would happen: the CSR would manually post the points AND then the points would show up on their own so I would effectively end up with double-points for every given transaction. Obviously that's not a bad outcome for me, but it isn't sustainable, and it's a great way to put eyes on your account/get the store in trouble (the stores do get audited if they are seen to be manually posting large amounts of points).
Believe it or not, your experience of points not posting instantly isn't the only experience.
While I may not want to argue with someone over the phone about getting the points added properly, sometimes it's the only way.
Jul 26, 2021, 3:10 pm
#3498
Join Date: Mar 2015
Posts: 269
I don't think you are understanding what I'm saying. Let me try again: Basically every single time I buy GC's (regardless of whether it's VGC's or MCGC's) the points don't show up on the receipt...then a few minutes/hours later the points post properly without any manual intervention needed. This is not just an issue for me, it's pretty common.
So if I followed your advice and argued with the CSR every single time, then the following would happen: the CSR would manually post the points AND then the points would show up on their own so I would effectively end up with double-points for every given transaction. Obviously that's not a bad outcome for me, but it isn't sustainable, and it's a great way to put eyes on your account/get the store in trouble (the stores do get audited if they are seen to be manually posting large amounts of points).
So if I followed your advice and argued with the CSR every single time, then the following would happen: the CSR would manually post the points AND then the points would show up on their own so I would effectively end up with double-points for every given transaction. Obviously that's not a bad outcome for me, but it isn't sustainable, and it's a great way to put eyes on your account/get the store in trouble (the stores do get audited if they are seen to be manually posting large amounts of points).
Jul 26, 2021, 5:07 pm
#3499
Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 3,689
Wow, I didn't realize some people had so many issues with it not posting. Maybe its a regional thing or something not coded right at some stores, the receipt should always show the points regardless if they are from VGCs or groceries or whatever. But if no one complains they probably have no incentive to fix it.
Jul 26, 2021, 6:06 pm
#3500
Join Date: Oct 2017
Posts: 337
What I usually do (including yesterday) is purchase the gc at CS and then buy a grocery item at the register a few minutes later. With possibly the exception of 1 time ever, this has always worked and my Rewards showed up correctly on the grocery receipt.
Jul 26, 2021, 6:30 pm
#3501
Join Date: Oct 2012
Posts: 225
Nightmare. Still not crediting tonight and CSRs on the phone aren’t even capable of writing down an account number much less credit points.
Jul 26, 2021, 6:39 pm
#3502
Join Date: Mar 2015
Posts: 269
I was at local store for actual grocery shopping. Big sign at the Gift Card rack "Effective immediately all Visa and Mastercard variable load cards are cash or debit card only. Gift cards can no longer be purchased at self checkout". The big huge sign advertising 3x on VGCs was still up amusingly enough.
The VGCs had been gone for a month at this store but there were many stacks of variable load Mastercards last Friday, all of them were gone. I would assume store pulled them as there is no special on them.
I remember about 4-5 years ago the stores went cash or debit only for about 6 months before switching back to allowing credit. I will have to check the other stores to see if I see the same sign.
The VGCs had been gone for a month at this store but there were many stacks of variable load Mastercards last Friday, all of them were gone. I would assume store pulled them as there is no special on them.
I remember about 4-5 years ago the stores went cash or debit only for about 6 months before switching back to allowing credit. I will have to check the other stores to see if I see the same sign.
Jul 27, 2021, 7:05 am
#3503
Join Date: Jul 2010
Programs: UA, AA, SPG, HH
Posts: 672
I was at local store for actual grocery shopping. Big sign at the Gift Card rack "Effective immediately all Visa and Mastercard variable load cards are cash or debit card only. Gift cards can no longer be purchased at self checkout". The big huge sign advertising 3x on VGCs was still up amusingly enough.
The VGCs had been gone for a month at this store but there were many stacks of variable load Mastercards last Friday, all of them were gone. I would assume store pulled them as there is no special on them.
I remember about 4-5 years ago the stores went cash or debit only for about 6 months before switching back to allowing credit. I will have to check the other stores to see if I see the same sign.
The VGCs had been gone for a month at this store but there were many stacks of variable load Mastercards last Friday, all of them were gone. I would assume store pulled them as there is no special on them.
I remember about 4-5 years ago the stores went cash or debit only for about 6 months before switching back to allowing credit. I will have to check the other stores to see if I see the same sign.
Jul 27, 2021, 11:10 am
#3505
Join Date: Oct 2012
Posts: 225
Currently on a call with CSR. Say they can only add points for one purchase as that’s all that is allowed. I said that it’s never been that way. She said it’s a new policy because of “abuse”. I’ll probably just go to the store to see if they will add. (Giant)
Jul 27, 2021, 11:20 am
#3506
Join Date: Jul 2010
Programs: UA, AA, SPG, HH
Posts: 672
I wonder if you were to HUCA and get a different rep, would they be aware that points had already been posted for the first transaction. Might be worth a shot to save a trip to the store
Jul 27, 2021, 1:06 pm
#3507
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,419
Bought Visa GCs last night at Giant MD. Points have not yet posted. My wife bought Visa GCs this morning at a different store for her account. Points have not yet posted. I assume we're not alone with this problem?
Jul 27, 2021, 1:55 pm
#3508
Join Date: Jul 2010
Programs: UA, AA, SPG, HH
Posts: 672
Correct. A number of DP's have been posted here over the past couple days with similar experiences. Were you guys purchasing an old-style or new-style card (in terms of the packaging)?
Jul 27, 2021, 2:13 pm
#3510
Join Date: Jul 2010
Programs: UA, AA, SPG, HH
Posts: 672
It would be helpful if everyone included the following information in their DP's:
1. Location
2. Old-style or new-style card (in terms of the packaging). I believe this can also be determined by the color of the gift card itself. Silver cards are old. Yellow cards are new.
3. Giant vs Stop & Shop
1. Location
2. Old-style or new-style card (in terms of the packaging). I believe this can also be determined by the color of the gift card itself. Silver cards are old. Yellow cards are new.
3. Giant vs Stop & Shop
Last edited by HoKo; Jul 27, 2021 at 3:49 pm Reason: clarification