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Stop & Shop and Giant supermarkets gas rewards points on gift card purchases(2018-24)

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Old Jan 12, 2018, 12:25 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: soy
THIS IS A NEW THREAD FOR 2018. The previous thread is here.
***If you buy gift cards outside promotions, you will earn ZERO points.***



Accepted tender: Cash, credit, and debit. Also available are mobile/contactless payment (Apple Pay, etc.) and mobile loyalty (card barcode via app).

Summary
Stop & Shop (S&S), Giant Food Stores (Giant PA), and Giant Food (Giant MD) offer points for purchases which can be redeemed for a discount on the price paid per gallon on fuel sales at Shell and S&S/Giant fuel stations. $100* spend = 100 pts = 10c/gal discount. The particular rules vary between the three brands, and within Giant PA, the rules vary by location. Refer to the bottom of this wiki post for more information or links to official info from each brand.

You can earn gas points from both regular grocery shopping and gift card purchases (promotion only).

The grocery reward points (Go Rewards or Flexible Reward) can be transferred to either gas points (Fuel Rewards) or grocery points. The conversion rate is 100 points = $0.10/gallon or 100 points = $1 saving in grocery.

- - - - - - - - - -

Additional Information

• A loyalty card is required to take advantage of gas rewards. They look like the above image and can be obtained either online (links at end of wiki) or in-person (at the customer service counter).

• The cards currently on promotion are listed in the current weekly circular and usually change every week. VISA and MC from Metabank or US Bank for $20-$500 (plus $5.95 fee) work. For GCs, if it meets the previous requirements, the packaging (blue, silver, birthday cake, etc.) doesn't matter! Check the issuing bank on the back.

• S&S and Giant (DC, DE, MD, and VA) allow you to redeem up to 1500 points ($1.50/gal) per fuel purchase, and points expire 30 days after the qualifying purchase. With Giant PA, there is no limit to the number of points redeemed at one time.

• Points earned in one program cannot be used in another program.

• Your ID may be required when buying gift cards. Your name and other info may also be recorded for purchases over a discretionary dollar value. Whether you're buying a $100 card or a $5k stack, your experience will vary.

• You can view your account online using the link at the bottom of the wiki.

• It's best to purchase gift cards at the customer service counter, but reports state that a single $500 gift card can be paid for at any register without an issue. Purchases over $1k will require manager authorisation with a physical key, which may slow down the queue. You can go to the Solution Center to save time and make things easier for everyone.

• Giant Eagle and Giant Food are different chains with different ownership, and this thread is not relevant to the former.

• If you have more points in your account than are redeemed for a fuel purchase, then the remaining points will stay in your account until their respective expiration date(s). For example, if you have 2500 points and debit the 1500 ($1.50/gal) maximum, you will have 1000 points left. Similar behavior if gas is ever below $1.50/gal before discount.

• If you don't receive eligible points with your purchase due to system or human error, you can have them retroactively added by customer service (in-store or by phone). Have your receipt and a copy of the advert. It can take up to 24 hours for keyed points to appear in your account.
Official Rewards Pages
Stop & Shop Giant MD Giant PA
Weekly Circulars
Stop & Shop Giant MD Giant PA
S&S Promotion History

3/3/2017: 2x V
5/26/2017: 2x V
6/23/2017: 2x MC
7/14/2017: 3x V
9/1/2017: 4x MC
10/13/2017: 2x V and MC
12/1/2017: 2x V and MC
3/16/2018: 2x MC
4/6/2018: 3x V
5/18/2018: 2x MC
5/25/2018: 2x V
6/1/2018: 2x MC
6/29/2018: 2x V
7/13/2018: 2x V
8/31/2018: 2x MC
10/5/2018: 3x MC
10/12/2018: 3x V
11/2/2018: 2x MC
11/30/2018: 2x V

3/15/2019: 3x V
4/5/2019: 2x MC
5/17/2019: 3x V
5/31/2019: 3x MC
6/28/2019: 3x MC Have a safe and happy Fourth!
7/12/2019: 3x Visa
8/23/2019: 2x MC
10/4/2019: 2x MC
10/11/2019: 3x V
11/19/2019: 2x MC
11/29/2019: 3x MC
3/13/2020: 3x V
3/27/2020: 2x MC
5/15/2020: 3x V

5/29/2020: 2x MC
6/5/2020: 3x V
6/26/2020: 2x MC
7/10/2020: 3x V
8/21/2020: 2x MC
10/2/2020: 2x MC
10/16/2020: 3x V
10/30/2020: 2x MC

11/27/2020: 3x V
12/11/2020: 4x V

3/12/2021: 3x V
4/9/2021: 3x MC
5/14/2021: 3x V
5/28/2021: 3x MC
6/4/2021: 3x V
7/2/2021: 3x MC
7/23/2021: 3x V
8/27/2021: 3x MC
10/8/2021: 3x MC
10/22/2021: 3x V
10/29/2021: 3x MC
11/2021 thru 8/2023 (aka the terrible drought)
9/15/2023: 2x VVGC
11/24/2023: 3x VGC
12/8/2023: 3x VGC

List of States and Cities Where Giant/S&S points work, and are correctly priced in the Fuel Rewards App

Alabama
Florida (at least some Miami stations limit discount to $1, not correctly shown in app)
Georgia
Louisiana
Maine
Massachusetts
Mississippi
Montana (very limited stations displayed)
New Hampshire
New York
North Carolina
Pennsylvania (eastern)
Texas (only some cities, not Dallas)
Vermont

List of States and Cities Where Giant/S&S points work at SOME stations, but are NOT shown in the Fuel Rewards App

Delaware (many stations)
Maryland (some stations)
Virginia (some stations)
Minnesota (widespread participation -- likely due to it being Hy-Vee territory)
North Dakota
South Dakota
Washington state (perhaps only eastern WA)

List of States with No Known Giant/S&S gas points redemption options

Arizona
Alaska ("Three Bears" Shells used to work, but don't anymore. It might be worth trying the few other Shell stations, but the odds aren't good)
California -- southern (may work in far north California)
Colorado
New Mexico
Nevada
Utah
Wyoming



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Stop & Shop and Giant supermarkets gas rewards points on gift card purchases(2018-24)

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Old Oct 8, 2020, 6:27 am
  #2641  
 
Join Date: Apr 2005
Location: Cambridge, MA
Programs: AAdvantage EXP
Posts: 278
Originally Posted by NBG007
For those, that are having points show up on receipt, do they reflect in the app with updated points?. Looks like the app is still showing old points even after waiting a day.
Not sure if this is relevant to your situation, but in my experience, the app doesn't update or refresh if it's left open. I actually have to close and re-launch it to see the new point total. This past week, they have taken anywhere from 5 minutes to 1 hour to show up. (For the record, I've never seen points for gift cards appear on the receipt after switching to GO rewards, but I've also never combined gift cards and grocery in one purchase.)

The last time I tried to get points added manually (in August), the CSR could see that the points had already been added to my account on his end, but I still couldn't see them in the app. He blamed it on the store's internet connection to the central server. No clue if that was accurate or not, but now as long as I see my card number on the receipt, I just wait. Interestingly, the one time my card didn't register properly (even though I watched it being scanned), they added the points directly as gas points rather than GO points. As that was my eventual plan for them anyway, I didn't press the issue, although I found it strange. Perhaps as someone else suggested some stores haven't updated their system yet.
lmagnott is offline  
Old Oct 8, 2020, 6:42 am
  #2642  
 
Join Date: Oct 2017
Posts: 337
Originally Posted by lmagnott
Not sure if this is relevant to your situation, but in my experience, the app doesn't update or refresh if it's left open. I actually have to close and re-launch it to see the new point total. This past week, they have taken anywhere from 5 minutes to 1 hour to show up. (For the record, I've never seen points for gift cards appear on the receipt after switching to GO rewards, but I've also never combined gift cards and grocery in one purchase.)

The last time I tried to get points added manually (in August), the CSR could see that the points had already been added to my account on his end, but I still couldn't see them in the app. He blamed it on the store's internet connection to the central server. No clue if that was accurate or not, but now as long as I see my card number on the receipt, I just wait. Interestingly, the one time my card didn't register properly (even though I watched it being scanned), they added the points directly as gas points rather than GO points. As that was my eventual plan for them anyway, I didn't press the issue, although I found it strange. Perhaps as someone else suggested some stores haven't updated their system yet.
I purchased some MC gc yesterday but less than 24 hours ago. The points have still shown up. I logged out of the website like you suggested but that didn't help. Have the points ever taken the full 24 hours to post automatically?

I see there is now a chat option on the S&S website where you can request missing points. Have any of you tried this? I may try it later if points still haven't posted. I'm planning to buy more MC gc today so hopefully those will post automatically.
Zepcro is offline  
Old Oct 8, 2020, 6:59 am
  #2643  
 
Join Date: Feb 2016
Location: Northeastern United States
Posts: 597
Originally Posted by Zepcro
I purchased some MC gc yesterday but less than 24 hours ago. The points have still shown up. I logged out of the website like you suggested but that didn't help. Have the points ever taken the full 24 hours to post automatically?

I see there is now a chat option on the S&S website where you can request missing points. Have any of you tried this? I may try it later if points still haven't posted. I'm planning to buy more MC gc today so hopefully those will post automatically.
I didn't buy any MCGCs at S&S this promo, but my brother-in-law did yesterday and he's still waiting for the points to post as well.
Prometheus77 is offline  
Old Oct 8, 2020, 7:45 am
  #2644  
 
Join Date: Jun 2001
Posts: 782
Still waiting for the points as well.
gw14 is offline  
Old Oct 8, 2020, 8:10 am
  #2645  
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Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Originally Posted by golfr
So, I can order anything I want without even stepping into the store or talking to a person but this is asking for too much? Please...
Yes, you do. Folks making tons of $$ for doing this and still complain why the points do not post instantly. This is just ridiculous. One day, the stores could stop doing this and you can complain louder...
RedSun is offline  
Old Oct 8, 2020, 8:19 am
  #2646  
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Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Originally Posted by soy
Be careful what you wish for.
Good IT cuts both ways. This program offers a lot of value for me, so I can live with some IT issues. Stronger IT capabilities could make this program a lot less lucrative.
There is no way they make money off anyone in this thread.
If you watch carefully, it is just some new people who make big noise of everything. Then it ruins everything. Most of the MS died this way. How many noobs fight with WM yellow vests of WM not allowing them to cash out the GCs? Also at Staples and other stores. Some even get police involved.

People can continue to argue if MS is legal or not. But definitely all MSs are not the way they were intended for. MSers only take advantage of them. But if more people MS, then the merchants would be losing $$ and they will shut down. So just take whatever you can, keep quiet and do not make a fuzz of anything. This is my piece of advice. Just do not ruin things.
RedSun is offline  
Old Oct 8, 2020, 10:02 am
  #2647  
 
Join Date: Jun 2015
Posts: 1,727
Flex/go points showing up. Just because they show up on the receipt doesn’t mean they are instantly on the app. my points showed up sometime between an hour after purchase and this morning (gmd). There’s still the q on what the receipt shows if there are already flex/go points. Some csr’s can manually look at the system and see the points that show up but it’s not universal as some seem clueless
Chelski is offline  
Old Oct 8, 2020, 10:13 am
  #2648  
 
Join Date: Apr 2005
Location: Cambridge, MA
Programs: AAdvantage EXP
Posts: 278
Originally Posted by Chelski
Flex/go points showing up. Just because they show up on the receipt doesn’t mean they are instantly on the app. my points showed up sometime between an hour after purchase and this morning (gmd). There’s still the q on what the receipt shows if there are already flex/go points. Some csr’s can manually look at the system and see the points that show up but it’s not universal as some seem clueless
This morning, I bought 3 MCGCs at the service desk. No points on the receipt as expected. None in the app either. ~10 min later, I purchased some groceries at the self checkout. The point total on that receipt included both the groceries and the gift cards. However, ~2 hours later, the points are still not updated in the app or on the website.

Additionally, while shopping, I converted 600 GO points into grocery points and used those at checkout. The total listed in the app doesn't reflect that change either, despite the fact that I converted them through the app. Basically, after I converted, the total reverted back to the previous amount before any of today's transactions, and that is where it's still stuck. I'm guessing it will catch up eventually, and I'm willing to wait rather than draw attention to my account.
lmagnott is offline  
Old Oct 8, 2020, 10:16 am
  #2649  
fzy
 
Join Date: Jul 2020
Posts: 36
my stopandshop account seems to have issues now and doesn't display points balance. it keeps asking to activate go rewards which already activated.
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Old Oct 8, 2020, 10:33 am
  #2650  
soy
 
Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 3,690
Originally Posted by fzy
my stopandshop account seems to have issues now and doesn't display points balance. it keeps asking to activate go rewards which already activated.
logout - login
soy is offline  
Old Oct 8, 2020, 11:06 am
  #2651  
 
Join Date: May 2009
Location: EWR
Posts: 884
Originally Posted by lmagnott
This morning, I bought 3 MCGCs at the service desk. No points on the receipt as expected. None in the app either. ~10 min later, I purchased some groceries at the self checkout. The point total on that receipt included both the groceries and the gift cards. However, ~2 hours later, the points are still not updated in the app or on the website.

Additionally, while shopping, I converted 600 GO points into grocery points and used those at checkout. The total listed in the app doesn't reflect that change either, despite the fact that I converted them through the app. Basically, after I converted, the total reverted back to the previous amount before any of today's transactions, and that is where it's still stuck. I'm guessing it will catch up eventually, and I'm willing to wait rather than draw attention to my account.
Originally Posted by fzy
my stopandshop account seems to have issues now and doesn't display points balance. it keeps asking to activate go rewards which already activated.
Originally Posted by soy
logout - login
I think they pushed the reset button on the Win95 machine running the rewards system. I've seen everything 0 out before and show the Go Rewards activation button, though often it seems do be in the early morning hours. Now that totals are showing again all of my missing points from the past couple days are finally showing.
Bigzamboni is offline  
Old Oct 8, 2020, 11:15 am
  #2652  
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Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
If I get 2,000 with SnS and 1,000 with G. My native zone is SnS. And the gas price is only $2.25. What pool of pts will be exhausted first?

I try to use my native pts first.
RedSun is offline  
Old Oct 8, 2020, 12:07 pm
  #2653  
 
Join Date: Jun 2015
Posts: 1,727
Originally Posted by RedSun
If I get 2,000 with SnS and 1,000 with G. My native zone is SnS. And the gas price is only $2.25. What pool of pts will be exhausted first?

I try to use my native pts first.
one with first expiration date.. if same date then whichever first linked to FR (first linked is guess based on past points used)
stacker and RedSun like this.
Chelski is offline  
Old Oct 8, 2020, 1:19 pm
  #2654  
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Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Originally Posted by Chelski
one with first expiration date.. if same date then whichever first linked to FR (first linked is guess based on past points used)
This is good to know. I'll need to be careful then.
RedSun is offline  
Old Oct 8, 2020, 1:20 pm
  #2655  
 
Join Date: Jul 2010
Location: 718
Programs: Hyatt Globalist, Hilton Diamond, Marriott Platinum, IHG Diamond
Posts: 967
i believe S&S 1.50 goes first. I think that's what happened with mine last time when i had s&s and some G
zzrayzz is offline  


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