Billpay at Walmart(2018)

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Old Nov 11, 18, 5:53 pm   -   Wikipost
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This is a new thread for 2018. The previous discussion can be found here.

DETAILS:
As of Nov 1, 2018, WM Billpay is limited to a total of $8000 total per person to all accounts per rolling 30 days.


Bill Pay cannot be done at a regular register. BP must be done at Customer Service/Returns or at the Money Center in stores that have it.
WM offers two BP services: CheckFreePAY and MoneyGram. The cashier can initiate CheckFreePAY by selecting Money Services followed by Bill Pay on the register for a fee of $1-1.88. Moneygram is $4.99.
ONLY 4 successful debit card swipes can pay for a transaction. ONLY 5 payments per 16 digit account number per rolling 30 days.
CheckFreePay (800) 676-6148. - Look up payments using CC number and time of transaction ---------------------------------------------------------------------------------------------------------------------

BP by phone number lookup- Once your CFP account is set up, you can add CC. When you want to BP give them your phone# to look up your account under Money Services. They often get confused and think you want MG, but just say it is under Money Services. Make sure you get 2 receipts, one from WM and a small one from CFP showing the CC# and Biller name you paid.

WM App - The Money Services works in express lane for Bill Pay.

Receipt tips: If you don't get a receipt and they have to print you one, make sure the CC you paid appears on the printed receipt. If not on receipt, call CFP with the manager to verify there is no payment processing. They can cancel any transactions and pay you in cash right away. If they cancel the transaction and their cash drawer opens, that means they should pay you in cash, if it doesn't open, the money will probably return to your cards. Not sure what happens on the same day? Watch their drawer when they cancel the transaction to see if it opens. If they say the money will return to your DC, make sure to write down the managers name in case it doesn't.

Payments:
Most cc can be paid 5 times by Visa/MC and 5 times by the issuing bank in rolling 30 days with a total of 10. There might be an 8K limit per rolling 30 days starting Oct 2018.

BUSINESS DAY transaction completion time is 18:59:59 EST (Holidays change post day)
Friday after 06:59PM EST, until Monday BEFORE 07:00PM EST arrives Tuesday
Tuesday BEFORE 7:00PM arrives Wednesday
Wednesday BEFORE 07:00PM arrives Thursday
Thursday BEFORE 07:00PM arrives Friday
Friday BEFORE 07:00PM arrives Monday
But when a next-day payment will post and be visible depends upon the CC issuer.

--------------------------------------------------------------
Choose to pay by Visa/MC card issuer OR by issuing bank - see the 2 sections below.

VISA and MC - card issuer-----------------------------------------------------------------------------------------------
If your particular card isn't on the list below, try "VISA" or "MASTERCARD."

"VISA" and "MASTERCARD" payee can no longer be found by search at some stores. If the employee can no longer find "VISA" or "MASTERCARD" by searching in CheckFreePAY, then you cannot pay either, end of story.

Following do not work:
Any and all Vanilla VISA, Vanilla MC, and OneVanilla VISA.
Glimcher VISA
MASTERCARD
$1.88 next day.
Works:
Bank of America Cash Rewards Business MC
Barclay (Arrival, US Airways) MC - Posts at 11PM EST, credit available 1AM EST
Chase Business Ink Bold MC
Citi AAdvantage (Platinum Select, Executive, Business) MC - Posts at 3AM EST (+1 day)
Citi ThankYou Preferred MC
Citi AT&T MC
CitiBusiness Platinum Select MC
Does not work:
Barclay Business US Airways MC - NOT PAYABLE - tried 2x
VISA
$1.88 next day.
Works:
Barclay Priceline VS
Chase (Amazon, Freedom, Sapphire Preferred, United, Slate) VS - Posts at 10PM EST
Chase Business Ink Bold VS, Chase Ink Plus
Citi (AAdvantage, Dividend, ThankYou Preferred) VS
FIA Fidelity VS
PNC CashBuilder VS
US Bank (Cash+, Club Carlson, Flexperks) VS
Wells Fargo Cashback VS
Does not work:
TD Bank VS - [Source]
Alliant Credit Union Cashback Visa Signature
----------------------------------------------------------------------------------------
Issuing Bank--------------------------------------------------------------------------------------------------------------------

Discover - Use for all Discover network cards
$1.50 next day, $1.00 three days.

American Express AMEX cards(SPG, BC, BCE, BCP, etc) cannot be paid through CheckFreePAY. Some AMEX cards issued by other banks can be paid.

AMEX cards(SPG, BC, BCE, BCP, etc) can be paid using MoneyGram for $4.99

Barclay Listed under barclay - need biller zip - $1.50 next day, $1.00 three days

Bank of America Credit Cards - Use for BoA-issued and FIA-issued cards; will not work for BofA Small Business cards.
$1.50 next day, $1.00 three days. (Will require a ZIP but apparently yours will work as well as theirs, which is 19886)[INDENT]Works:
FIA Fidelity VS & MC
BoA Alaska Airlines Visa
Does not work:
FIA Fidelity AX - No longer working for FIA Amex
BofA Asiana Business card
Capital One
$1.50 next day.
Personal and business CCs
Citibank American Express - Use for Citi-issued AMEX cards
$1.50 next day, $1.00 three days.
Citi AAdvantage AMEX
PNC Bank - Use for PNC-issued Visa network cards
$1.50 next day, $1.00 three days.
PNC CashBuilder VS
Warning: Some users have reported being shutdown for using bill pay services.


For money order questions, check the following threads and their wiki posts:
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Old Mar 8, 18, 11:00 pm
  #106  
 
Join Date: May 2014
Posts: 526
Sure would be nice if CFP came out with an app for the phone/tablet. Then we could just enter the account to pay, and enter the payment.
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Old Mar 9, 18, 12:32 pm
  #107  
 
Join Date: Oct 2013
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My feelings on any and all matters related to Alliant -- Lower your expectations to lowest possible level, and don't try & force anything as it will likely break. Despite their relatively decent size, they're still just a credit union, and sub out their credit card operations to a third party. Anything beyond the most basic transactions has the potential to create confusion, error, etc. Their 3% black card is a great product, and has provided me with very good profits, but (IMHO) very fragile when it comes to systems and anything beyond basic customer service.
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Old Mar 14, 18, 2:39 pm
  #108  
 
Join Date: Apr 2015
Posts: 143
Got the nastiest stares today as I walked to the Express Lane and when the cashier ushered me over so I can make a bill payment (there was a long general line). Also didn't help that the bill payment didn't work after two tries after connecting via QR Code. "The express lane is not very expressly." Haha. It finally worked on the 3rd try. Oh the #MSLife
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Old Mar 14, 18, 3:18 pm
  #109  
 
Join Date: Oct 2013
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Originally Posted by alphakenny1 View Post
Got the nastiest stares today as I walked to the Express Lane and when the cashier ushered me over so I can make a bill payment (there was a long general line). Also didn't help that the bill payment didn't work after two tries after connecting via QR Code. "The express lane is not very expressly." Haha. It finally worked on the 3rd try. Oh the #MSLife
I regularly go to a inner-city WM where I am very much in the minority, demographically speaking. It took a while before I screwed my courage up to use the express lane (and I still avoid unless the line is really long). It's a much different experience than using the elite check-in line at the airport.
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Old Mar 16, 18, 2:09 am
  #110  
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Originally Posted by Hbax View Post
Sure would be nice if CFP came out with an app for the phone/tablet. Then we could just enter the account to pay, and enter the payment.
I think the reason stores offer CFP is to generate foot traffic and hopefully get people who drop in to pay their electric bill to buy something else while they are there. There isn't much utility in them creating an app, because most of the billers already have apps, as do several banks.

Originally Posted by tuphat View Post
I regularly go to a inner-city WM where I am very much in the minority, demographically speaking. It took a while before I screwed my courage up to use the express lane (and I still avoid unless the line is really long). It's a much different experience than using the elite check-in line at the airport.
I have literally never seen anyone in the express lane. I'm not sure what would happen if I went and stood there. But I tend to go when the Money Center is not super busy. Maybe I should try it.
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Old Mar 16, 18, 2:23 pm
  #111  
 
Join Date: Nov 2015
Posts: 443
Originally Posted by alphakenny1 View Post
Got the nastiest stares today as I walked to the Express Lane and when the cashier ushered me over so I can make a bill payment (there was a long general line). Also didn't help that the bill payment didn't work after two tries after connecting via QR Code. "The express lane is not very expressly." Haha. It finally worked on the 3rd try. Oh the #MSLife
Originally Posted by cbn42 View Post
I think the reason stores offer CFP is to generate foot traffic and hopefully get people who drop in to pay their electric bill to buy something else while they are there. There isn't much utility in them creating an app, because most of the billers already have apps, as do several banks.



I have literally never seen anyone in the express lane. I'm not sure what would happen if I went and stood there. But I tend to go when the Money Center is not super busy. Maybe I should try it.

When it is too buy, it is better to avoid paying the bills for 4k or 6k. By going though the express lane , u r creating more curiosity among others like what he doing with so many card swipes and it is also a safety concern.
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Old Mar 16, 18, 3:04 pm
  #112  
 
Join Date: Apr 2015
Posts: 143
Originally Posted by kingofkingsforu View Post
When it is too buy, it is better to avoid paying the bills for 4k or 6k. By going though the express lane , u r creating more curiosity among others like what he doing with so many card swipes and it is also a safety concern.
FYI, When I do Billpay, I keep it to one swipe per visit. I live in a wasteland for MS so I like to keep a low profile.
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Old Mar 16, 18, 7:41 pm
  #113  
 
Join Date: May 2014
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Originally Posted by cbn42 View Post
I think the reason stores offer CFP is to generate foot traffic and hopefully get people who drop in to pay their electric bill to buy something else while they are there. There isn't much utility in them creating an app, because most of the billers already have apps, as do several banks.
That was also the case with Western Union, but they recently rolled-out an app in addition to their in-store terminals.
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Old Mar 16, 18, 10:05 pm
  #114  
 
Join Date: Oct 2017
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Originally Posted by alphakenny1 View Post
FYI, When I do Billpay, I keep it to one swipe per visit. I live in a wasteland for MS so I like to keep a low profile.
Iím going to be so sad when my area becomes like this, but man, one swipe per visit for BP..
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Old Mar 18, 18, 8:41 am
  #115  
 
Join Date: Mar 2009
Posts: 1,106
I went to set up a BP in the app on the way to WM this morning. I selected the saved VISA payee in my profile and got an error that say "Sorry, we couldn't find this payee. Check that this spelling is correct and try again". I tried to add it as a "new" card and got the same error.

I went into the store and said I was having trouble setting up the payment in the app so the cashier tried to type it all manually on her register. She couldn't find any Visa payees. I'm assuming CFBP is down, and hopefully it'll be fixed soon.

Anyone else with this problem today?
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Old Mar 18, 18, 8:52 am
  #116  
 
Join Date: Oct 2017
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Originally Posted by danpeake View Post
I went to set up a BP in the app on the way to WM this morning. I selected the saved VISA payee in my profile and got an error that say "Sorry, we couldn't find this payee. Check that this spelling is correct and try again". I tried to add it as a "new" card and got the same error.

I went into the store and said I was having trouble setting up the payment in the app so the cashier tried to type it all manually on her register. She couldn't find any Visa payees. I'm assuming CFBP is down, and hopefully it'll be fixed soon.

Anyone else with this problem today?
my app is showing the same error. Only MG seems to work.

edit: itís back up.

Last edited by devastitis; Mar 18, 18 at 10:03 am
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Old Mar 18, 18, 11:10 am
  #117  
 
Join Date: Mar 2009
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Originally Posted by devastitis View Post
edit: itís back up.
Noticing the same thing. Thanks.
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Old Mar 20, 18, 6:00 pm
  #118  
 
Join Date: Oct 2013
Posts: 402
Does the app allow for more than 5 payments? I am going to find out tomorrow, but thought I would see if someone knows. I am thinking you could do 5 without the app and 5 with it, but I have not tried yet. Thanks in advance for any tips.
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Old Mar 20, 18, 6:33 pm
  #119  
 
Join Date: May 2014
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Originally Posted by Travelz View Post
Does the app allow for more than 5 payments?
You're not making payments through the app (I wish), you're just pre-loading all the info and still making the payment at the WM counter. AFAIK, it's still 5 payments per account number in a rolling 30 day period, no matter how you make them through CFP.
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Old Mar 21, 18, 12:20 pm
  #120  
 
Join Date: Oct 2013
Posts: 402
Originally Posted by Hbax View Post
You're not making payments through the app (I wish), you're just pre-loading all the info and still making the payment at the WM counter. AFAIK, it's still 5 payments per account number in a rolling 30 day period, no matter how you make them through CFP.
Thanks for letting me know. In the app we are doing it by the issuing bank, so if I also have it set up for visa and master, I think I can also BP 5 that way.
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