Billpay at Walmart(2018-19)

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Old Oct 16, 19, 2:36 pm   -   Wikipost
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Last edit by: redtop43
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This is a new thread for 2018. The previous discussion can be found here.

DETAILS:
As of Nov 1, 2018, WM Billpay made via the WM app is limited to a total of $8000 total per person to all accounts per rolling 30 days.


Bill Pay cannot be done at a regular register. BP must be done at Customer Service/Returns or at the Money Center in stores that have it.
WM offers two BP services: CheckFreePAY and MoneyGram. The cashier can initiate CheckFreePAY by selecting Money Services followed by Bill Pay on the register for a fee of $1-1.88. Moneygram is $4.99.
ONLY 4 successful debit card swipes can pay for a transaction. ONLY 5 payments per 16 digit account number per rolling 30 days.
CheckFreePay (800) 676-6148. - Look up payments using CC number and time of transaction
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BP by phone number lookup- Once your CFP account is set up, you can add CC. When you want to BP give them your phone# to look up your account under Money Services. They often get confused and think you want MG, but just say it is under Money Services. Make sure you get 2 receipts, one from WM and a small one from CFP showing the CC# and Biller name you paid.

WM App - The Money Services works in express lane for Bill Pay.

Receipt tips: If you don't get a receipt and they have to print you one, make sure the CC you paid appears on the printed receipt. If not on receipt, call CFP with the manager to verify there is no payment processing. They can cancel any transactions and pay you in cash right away. If they cancel the transaction and their cash drawer opens, that means they should pay you in cash, if it doesn't open, the money will probably return to your cards. Not sure what happens on the same day? Watch their drawer when they cancel the transaction to see if it opens. If they say the money will return to your DC, make sure to write down the managers name in case it doesn't.

Payments:
Most cc can be paid 5 times by Visa/MC and 5 times by the issuing bank in rolling 30 days with a total of 10. There might be an 8K limit per rolling 30 days starting Oct 2018.

BUSINESS DAY transaction completion time is 18:59:59 EST (Holidays change post day)

Friday after 06:59PM EST, until Monday BEFORE 07:00PM EST arrives Tuesday
Tuesday BEFORE 7:00PM arrives Wednesday
Wednesday BEFORE 07:00PM arrives Thursday
Thursday BEFORE 07:00PM arrives Friday
Friday BEFORE 07:00PM arrives Monday

But when a next-day payment will post and be visible depends upon the CC issuer.

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Choose to pay by Visa/MC card issuer OR by issuing bank - see the 2 sections below.

VISA and MC - card issuer-----------------------------------------------------------------------------------------------
If your particular card isn't on the list below, try "VISA" or "MASTERCARD."

"VISA" and "MASTERCARD" payee can no longer be found by search at some stores. If the employee can no longer find "VISA" or "MASTERCARD" by searching in CheckFreePAY, then you cannot pay either, end of story.

Following do not work:

Any and all Vanilla VISA, Vanilla MC, and OneVanilla VISA.
Glimcher VISA
MASTERCARD
$1.50 next day.

Works:
Bank of America Cash Rewards Business MC
Barclay (Arrival, US Airways) MC - Posts at 11PM EST, credit available 1AM EST
Chase Business Ink Bold MC
Citi AAdvantage (Platinum Select, Executive, Business) MC - Posts at 3AM EST (+1 day)
Citi ThankYou Preferred MC
Citi AT&T MC
CitiBusiness Platinum Select MC
Does not work:
Barclay Business US Airways MC - NOT PAYABLE - tried 2x

VISA
$1.50 next day.

Works:
Barclay Priceline VS
Chase (Amazon, Freedom, Sapphire Preferred, United, Slate) VS - Posts at 11PM EST
Chase Business Ink Bold VS, Chase Ink Plus
Citi (AAdvantage, Dividend, ThankYou Preferred) VS
FIA Fidelity VS
PNC CashBuilder VS
US Bank (Cash+, Club Carlson, Flexperks) VS
Navy Federal Credit Union Visa
Wells Fargo Cashback VS
Does not work:
TD Bank VS - [Source]
Alliant Credit Union Cashback Visa Signature
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Issuing Bank--------------------------------------------------------------------------------------------------------------------

Discover - Use for all Discover network cards
$1.50 next day, $1.00 three days.

American Express AMEX cards(SPG, BC, BCE, BCP, etc) cannot be paid through CheckFreePAY. Some AMEX cards issued by other banks can be paid, but they can be paid using MoneyGram for $4.99

Barclay Listed under barclay - need biller zip - $1.50 next day, $1.00 three days

Bank of America Credit Cards - Use for BoA-issued; will not work for BofA Small Business cards.
$1.50 next day, $1.00 three days. (Will require a ZIP but apparently yours will work as well as theirs, which is 19886)
Works:

BoA Alaska Airlines Visa
Does not work:

BofA Asiana Business card

Capital One
$1.50 next day.

Personal and business CCs

Elan Financial Services
$1.50 next day.

Fidelity Visa

PNC Bank - Use for PNC-issued Visa network cards
$1.50 next day, $1.00 three days.

PNC CashBuilder VS

Warning: Some users have reported being shutdown for using bill pay services.


For money order questions, check the following threads and their wiki posts:

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Old Jan 31, 18, 6:14 pm
  #46  
 
Join Date: Jul 2016
Location: NY
Posts: 461
Originally Posted by redtop43 View Post
I started doing WM BP last month. I noticed that on my Barclay's statement, the payments were noted as "PAYMENT RECV'D CHECKFREE" but my payments from my bank account were coded the same way.

I know I might be trying to convince myself I can do this with impunity and not get shut down, but if they can't tell the difference between a bank and WM BP, it seems safer.
I think it's the multiple $2K BP's per month that raise red flags.
FrankMS is offline  
Old Feb 3, 18, 9:28 pm
  #47  
 
Join Date: May 2008
Location: PHL (kinda, no airport is really close)
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Posts: 3,051
I used the WM mobile app for Billpay today. It took a while to set up, but hopefully it will be much faster the next time I pay the same bill. It was somewhat quick at the store, although not way quicker than other times I've paid bills. The one thing I do really like is that it keeps the receipts in my phone. I always worry that a payment will get lost and I won't have the paperwork to nail it down.

I'm waiting to see how to do multiple bill payments in the same trip.
redtop43 is offline  
Old Feb 4, 18, 6:13 am
  #48  
 
Join Date: Jul 2014
Posts: 3,699
I switched back to paper receipts doing B/P to avoid complications later since the app will not show all receipts for CFP; going thru the express line using the app is faster but I prefer having paper receipts should there be issues later with past payments I made. I've read a lot of DPs where people can't retrieve their receipts when their payments didn't post on schedule.
mile ho likes this.
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Old Feb 4, 18, 10:54 am
  #49  
Moderator, Manufactured Spending
 
Join Date: Mar 2011
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Originally Posted by Mamibear View Post
I switched back to paper receipts doing B/P to avoid complications later since the app will not show all receipts for CFP; going thru the express line using the app is faster but I prefer having paper receipts should there be issues later with past payments I made. I've read a lot of DPs where people can't retrieve their receipts when their payments didn't post on schedule.
Are you saying for some CFP payments the receipt never showed up on your phone? I've never had that happen, and I would be quite alarmed if it did happen.

Or are you just referring to the fact that the app only shows the last five receipts (and apparently deleted the older ones)?
ChrisFlyer66 is offline  
Old Feb 4, 18, 1:06 pm
  #50  
 
Join Date: May 2016
Posts: 523
Originally Posted by ChrisFlyer66 View Post
Are you saying for some CFP payments the receipt never showed up on your phone? I've never had that happen, and I would be quite alarmed if it did happen.

Or are you just referring to the fact that the app only shows the last five receipts (and apparently deleted the older ones)?
Yes there are DPs about it. Always wait for receipt on your phone to pop up before stepping away from register. No receipt on your phone means no payment was send but VGCs where debited and you need refund.
cashcyclone is offline  
Old Feb 4, 18, 1:58 pm
  #51  
 
Join Date: Jul 2014
Posts: 3,699
Originally Posted by ChrisFlyer66 View Post
Are you saying for some CFP payments the receipt never showed up on your phone? I've never had that happen, and I would be quite alarmed if it did happen.

Or are you just referring to the fact that the app only shows the last five receipts (and apparently deleted the older ones)?
I didn't have issues with B/P using the app a few times I've done it but I've seen issues at the Express Lane where others had problems with their transactions showing incorrectly. I'm more confident holding on to two receipts that print at the regular registers. I'm also aware of the last 5 receipts retrievable so I'd rather go to the regular lane and have paper receipts that I can scan and file for my records.
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Old Feb 4, 18, 10:12 pm
  #52  
 
Join Date: Oct 2017
Programs: Lots
Posts: 341
Arenít the receipts on the app? Go to my account and then purchase history. All the BPs should show.
devastitis is offline  
Old Feb 5, 18, 5:57 am
  #53  
 
Join Date: Aug 2013
Posts: 1,207
Originally Posted by devastitis View Post
Arenít the receipts on the app? Go to my account and then purchase history. All the BPs should show.
except when they don't...
hamokmonky is offline  
Old Feb 6, 18, 1:11 am
  #54  
 
Join Date: May 2008
Location: PHL (kinda, no airport is really close)
Programs: AA PPro. Enterprise Platinum woo-hoo!
Posts: 3,051
When you use the app, you don't get a paper receipt. I do wait until the screen on my phone changes to show it's been credited. However, given what was just said about only the last 5 being there, if I find I can't retrieve them all I'll start taking screen shots of them. Better safe than sorry.
redtop43 is offline  
Old Feb 6, 18, 9:33 am
  #55  
 
Join Date: Mar 2009
Posts: 1,278
Originally Posted by redtop43 View Post
When you use the app, you don't get a paper receipt. I do wait until the screen on my phone changes to show it's been credited. However, given what was just said about only the last 5 being there, if I find I can't retrieve them all I'll start taking screen shots of them. Better safe than sorry.
I always email a copy of the receipt to myself.

When you're on the screen that summarizes the transaction, scroll to the bottom and select "View Receipt". A PDF-type receipt will pop up (it's identical to the second (smaller) receipt that prints when you do a BP outside the app.) From there, click the "Share" icon on the top right and email/share it as you wish. (These instructions are for the iOS version).
tuphat and Travelz like this.
danpeake is offline  
Old Feb 16, 18, 3:53 pm
  #56  
 
Join Date: Jul 2016
Location: NY
Posts: 461
Anyone have trouble with the app today? BP wouldn't go through.
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Old Feb 18, 18, 6:05 pm
  #57  
 
Join Date: Oct 2013
Posts: 427
Talking

Originally Posted by FrankMS View Post
Anyone have trouble with the app today? BP wouldn't go through.
We had trouble Friday also,so we did it the old way.
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Old Feb 18, 18, 7:43 pm
  #58  
 
Join Date: Jul 2016
Location: NY
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Originally Posted by Travelz View Post
We had trouble Friday also,so we did it the old way.
Back to normal yesterday and today.
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Old Feb 20, 18, 2:48 pm
  #59  
 
Join Date: May 2015
Posts: 1,076
Keep getting 'Oops, we're having temporary system issues. Please try back soon." with the app. Been having these issues past 4 hours, anyone else encountering this?
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Old Feb 20, 18, 4:04 pm
  #60  
 
Join Date: Oct 2017
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Originally Posted by cdog999 View Post
Keep getting 'Oops, we're having temporary system issues. Please try back soon." with the app. Been having these issues past 4 hours, anyone else encountering this?
did you reach the 5 transaction limit?
devastitis is offline  

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