Jan 1, 2018, 10:40 am
Last edit by: ericdabbs
Updated Dec-2023 (Plastiq Policy URL links do not work when clicked directly from FT. Copy links to address bar to view)
Visa Card Policy
https://support.plastiq.com/s/article/Visa-Card-Policy
American Express Card Policy
https://support.plastiq.com/s/article/American-Express-Card-Policy
Summary of Supported Payments by Card Brand
https://support.plastiq.com/s/article/supported-payments-by-card-brand
Official word from Plastiq regarding Visa Business cards that was asked which was previously thought it applied to only Visa Personal cards
Plastiq is unable to support mortgage payments on any Visa credit cards. This is an industry-wide mandate that affects all third-party bill payment services. Please note that mortgage payments are also unsupported for credit cards issued by U.S. Bank or Capital One and AMEX.
Plastiq Fees:
Standard Plastiq card payment processing fee is 2.9%. This puts most of the credit cards out of the reward range. Plastiq turns itself into a niche position to earn new card bonus or status threshold. Some CCs may still work.
It makes most of the reward programs not profitable. Use Plastiq to meet welcome bonus spending requirement or to meet certain spend requirements to reach elite status or for large spend bonus. Also take advantage of Plastiq referrals and promotions.
Delivery Fees (The Plastiq Ch. 11 restructure now added some delivery fees):
ACH/EFT/Electronic $0.99
Paper Check $1.49
Wire Transfer: Domestic/International $8.99/$39
This is the thread for 2018 and forward. The previous discussion can be found here.
Updated Nov-2018: A lot of the personal Visa CCs can't be used at Plastiq. Some will be treated as cash advance and won't receive any rewards. Only Capital One personal Visa CCs are not affected. Business Visa CCs are still good. The best CCs are Mastercard and Discover. AmEx CCs can still be used, but not on many of the payment types. Chase personal Visa cards are limited to the cash advance limit (typically 20% of CL). The details are listed as below:
Plastiq Referrals:
Standard Referral: When you refer your friend to Plastiq, after your friend charges $500 or more, your friend will get$500 ($0?) FFDs (fee free dollar) and you'll receive $1,000 ($100) FFDs to spend.
All personal prepaid Gift Cards (GCs) are disallowed. Not sure what "business" gift card can be used.
Successful Credit Cards Used (Posted as Purchase, Visa info outdated)
Note that Plastiq no longer accepts American Express for any transactions as of 2/10/23.
Amex Blue Business Plus
Amex Open SPG Business
AMEX SPG (non-business)
AMEX Delta business
AMEX business platinum and business gold (Canadian)
BofA - Amtrak World MC
BofA - Business Advantage Travel Rewards MC
BofA - Virgin Atlantic MC
Barclaycard Aviator Red/Silver MC
Barclaycard Arrival World MC
Chase Ink Cash Visa
Chase Ink Plus Visa
Chase Ink Preferred Visa
Chase Hyatt Visa (x2)
Chase BA Visa
Chase United MileagePlus Explorer
Chase United MileagePlus Club
Chase Sapphire Preferred (should give 2x, similar to CSR -- probably expired as of 6/5/17)
Chase Sapphire Reserve (3x, coded as travel -- this appears to have expired as of 6/5/17)
Citi Prestige MC
Citi Premier MC
Citi AT&T Access More MC (3x for rent category, misc. government services)
Citi AA Platinum MC
FIA Fidelity Mastercard
US Bank Altitude Reserve Visa
Successful Payees:
AAA (Socal, Santa Ana) insurance: Electronic payment: Processed 5/21 (Sunday), Complete 5/23, Arrived-Posted 5/26
ACS: took about 2 weeks to post
BMW Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/19
Caliber Home Loans: Processed 12/09, Sent 12/11, Arrived-Posted 12/18
Cedent mortgage
Chase Mortgage (sends check): 2 week turnaround
Citi Mortgage: Electronic - less than 1 week turnaround as of May 2017
Citizen's Auto Finance - Around 1 week.
CRA Personal Tax & GST/HST remittances
Firstmark Services (student loan, electronically remitted)
Fidelity Bank (Mortgage) https://www.fidelitybank.com/ks/Home.aspx
Flagstar Bank (Mortgage), electronic payment, posts in 2-3 days.
George Mason University: Over a week and a half.
Infiniti Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/21
Lexus Financial. Processed 3/9/16, Posted 3/14/19
Morgan Stanley Home Loans: Processed 01/14, Sent 01/15, Arrived-Posted 01/21
NA Shade & Associates LLC
National Grid Electric MA: 1 week turnaround
National Grid Gas MA: 3 week turnaround, sends physical check
Nationstar Mortgage, electionic payment, post in 2-3 days.
New York Community Bank (NYCB) Mortgage: check mailed by Plastiq 4/27, posted 5/1.
NewRez Mortgage, Sent 9/20 Arrived 9/30
"NJ City" Tax: Processed 01/21, Sent 01/22, Arrived-Posted 02/01
Penfed Mortgage: 1 week turnaround
PennyMac Mortgage: 1-1.5wk turnaround
SCE (So Cal Edison)
SoCal gas
TCF Mortgage: 1.5 week turnaround
TD Bank Mortgage (EFT)
Toyota Financial
Wawanesa USA Insurance
Wells Fargo Mortgage: Processed 10/8, Sent 10/9, Arrived-Posted 10/16
Wells Fargo Mortgage: Processed 8/6, Sent 8/9, Posted 8/16
Restrictions:
New VISA payments are not being accepted for mortgages.
*Visa Gift Card by Blackhawk does not seem to be working
Visa Card Policy
https://support.plastiq.com/s/article/Visa-Card-Policy
American Express Card Policy
https://support.plastiq.com/s/article/American-Express-Card-Policy
Summary of Supported Payments by Card Brand
https://support.plastiq.com/s/article/supported-payments-by-card-brand
Official word from Plastiq regarding Visa Business cards that was asked which was previously thought it applied to only Visa Personal cards
Plastiq is unable to support mortgage payments on any Visa credit cards. This is an industry-wide mandate that affects all third-party bill payment services. Please note that mortgage payments are also unsupported for credit cards issued by U.S. Bank or Capital One and AMEX.
Plastiq Fees:
Standard Plastiq card payment processing fee is 2.9%. This puts most of the credit cards out of the reward range. Plastiq turns itself into a niche position to earn new card bonus or status threshold. Some CCs may still work.
It makes most of the reward programs not profitable. Use Plastiq to meet welcome bonus spending requirement or to meet certain spend requirements to reach elite status or for large spend bonus. Also take advantage of Plastiq referrals and promotions.
Delivery Fees (The Plastiq Ch. 11 restructure now added some delivery fees):
ACH/EFT/Electronic $0.99
Paper Check $1.49
Wire Transfer: Domestic/International $8.99/$39
This is the thread for 2018 and forward. The previous discussion can be found here.
Updated Nov-2018: A lot of the personal Visa CCs can't be used at Plastiq. Some will be treated as cash advance and won't receive any rewards. Only Capital One personal Visa CCs are not affected. Business Visa CCs are still good. The best CCs are Mastercard and Discover. AmEx CCs can still be used, but not on many of the payment types. Chase personal Visa cards are limited to the cash advance limit (typically 20% of CL). The details are listed as below:
Plastiq Referrals:
Standard Referral: When you refer your friend to Plastiq, after your friend charges $500 or more, your friend will get
All personal prepaid Gift Cards (GCs) are disallowed. Not sure what "business" gift card can be used.
Successful Credit Cards Used (Posted as Purchase, Visa info outdated)
Note that Plastiq no longer accepts American Express for any transactions as of 2/10/23.
Amex Blue Business Plus
Amex Open SPG Business
AMEX SPG (non-business)
AMEX Delta business
AMEX business platinum and business gold (Canadian)
BofA - Amtrak World MC
BofA - Business Advantage Travel Rewards MC
BofA - Virgin Atlantic MC
Barclaycard Aviator Red/Silver MC
Barclaycard Arrival World MC
Chase Ink Cash Visa
Chase Ink Plus Visa
Chase Ink Preferred Visa
Chase Hyatt Visa (x2)
Chase BA Visa
Chase United MileagePlus Explorer
Chase United MileagePlus Club
Chase Sapphire Preferred (should give 2x, similar to CSR -- probably expired as of 6/5/17)
Chase Sapphire Reserve (3x, coded as travel -- this appears to have expired as of 6/5/17)
Citi Prestige MC
Citi Premier MC
Citi AT&T Access More MC (3x for rent category, misc. government services)
Citi AA Platinum MC
FIA Fidelity Mastercard
US Bank Altitude Reserve Visa
Successful Payees:
AAA (Socal, Santa Ana) insurance: Electronic payment: Processed 5/21 (Sunday), Complete 5/23, Arrived-Posted 5/26
ACS: took about 2 weeks to post
BMW Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/19
Caliber Home Loans: Processed 12/09, Sent 12/11, Arrived-Posted 12/18
Cedent mortgage
Chase Mortgage (sends check): 2 week turnaround
Citi Mortgage: Electronic - less than 1 week turnaround as of May 2017
Citizen's Auto Finance - Around 1 week.
CRA Personal Tax & GST/HST remittances
Firstmark Services (student loan, electronically remitted)
Fidelity Bank (Mortgage) https://www.fidelitybank.com/ks/Home.aspx
Flagstar Bank (Mortgage), electronic payment, posts in 2-3 days.
George Mason University: Over a week and a half.
Infiniti Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/21
Lexus Financial. Processed 3/9/16, Posted 3/14/19
Morgan Stanley Home Loans: Processed 01/14, Sent 01/15, Arrived-Posted 01/21
NA Shade & Associates LLC
National Grid Electric MA: 1 week turnaround
National Grid Gas MA: 3 week turnaround, sends physical check
Nationstar Mortgage, electionic payment, post in 2-3 days.
New York Community Bank (NYCB) Mortgage: check mailed by Plastiq 4/27, posted 5/1.
NewRez Mortgage, Sent 9/20 Arrived 9/30
"NJ City" Tax: Processed 01/21, Sent 01/22, Arrived-Posted 02/01
Penfed Mortgage: 1 week turnaround
PennyMac Mortgage: 1-1.5wk turnaround
SCE (So Cal Edison)
SoCal gas
TCF Mortgage: 1.5 week turnaround
TD Bank Mortgage (EFT)
Toyota Financial
Wawanesa USA Insurance
Wells Fargo Mortgage: Processed 10/8, Sent 10/9, Arrived-Posted 10/16
Wells Fargo Mortgage: Processed 8/6, Sent 8/9, Posted 8/16
Restrictions:
New VISA payments are not being accepted for mortgages.
*Visa Gift Card by Blackhawk does not seem to be working
Plastiq for rent, tuition, utilities, etc.(2018 onwards)
Jun 27, 2019, 1:08 pm
#586
Join Date: Jul 2018
Posts: 354
With Chase personal cards, it's only the Plastiq authorization that uses the cash advance. The actual Plastiq final transaction comes through as a purchase and earn points.
I can verify from my last statement that my Plastiq payment earned points on my Chase Hyatt card (a personal card) once it posted, and it got processed as a purchase, and in fact it triggered the signup bonus (without it I would have have gone over $3000, and so the signup bonus showing as soon as I passed $3000 not counting AF shows that the Plastiq purchase counted toward the minimum spend for the signup bonus).
I can verify from my last statement that my Plastiq payment earned points on my Chase Hyatt card (a personal card) once it posted, and it got processed as a purchase, and in fact it triggered the signup bonus (without it I would have have gone over $3000, and so the signup bonus showing as soon as I passed $3000 not counting AF shows that the Plastiq purchase counted toward the minimum spend for the signup bonus).
As for me, to be honest, I've used plastiq on everything BUT chase. But our esteemed colleague sdsearch above has used plastiq on a chase personal card, and there are lots of other sources that give the same. I've avoided doing so because it's kind of a pain and somewhat limited, but i expect I'll be using it for chase personal CCs in the near future.
Jun 27, 2019, 2:56 pm
#587
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Sorry screenshots of what? Using this hateful infinite scroll back to the beginning of the year, I only saw a screenshot of a MC promo.
As for me, to be honest, I've used plastiq on everything BUT chase. But our esteemed colleague sdsearch above has used plastiq on a chase personal card, and there are lots of other sources that give the same. I've avoided doing so because it's kind of a pain and somewhat limited, but i expect I'll be using it for chase personal CCs in the near future.
As for me, to be honest, I've used plastiq on everything BUT chase. But our esteemed colleague sdsearch above has used plastiq on a chase personal card, and there are lots of other sources that give the same. I've avoided doing so because it's kind of a pain and somewhat limited, but i expect I'll be using it for chase personal CCs in the near future.
Jun 27, 2019, 3:03 pm
#588
Join Date: Jul 2018
Posts: 354
Is my info wrong? No it's not, so next.
Jun 27, 2019, 3:29 pm
#589
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Your advice is horribly wrong. You should never reduce your Chase cash advance limit to $0 as you advised other people. Keep reading pls.
Jun 27, 2019, 3:42 pm
#590
Join Date: Jul 2018
Posts: 354
And since you're such an expert with chase, Have you ever tried to change your cash advance limit with them?
Jun 27, 2019, 3:47 pm
#591
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Two of my Chase personal CCs have very high CLs. So I can use them for PQ payments. If you get a $3k CL, then pretty much forget about using PQ with it.
There are still some good MC and Biz VISA CCs to use.
There are still some good MC and Biz VISA CCs to use.
Jun 28, 2019, 8:18 am
#592
Moderator: Travel Buzz
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,095
I use Chase Personal and Business cards often with Plastiq for a variety of expenses. I don't check the authorizations, but they go through without a problem and do not code as cash advances. My cash advance limits are whatever the bank gave me, I've never lowered them. I used the IHG cards last year very large payments and there were no issues. I used and continue to use the Ink Unlimited and IHG cards for recurring payments.
Jun 28, 2019, 12:10 pm
#593
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
I use Chase Personal and Business cards often with Plastiq for a variety of expenses. I don't check the authorizations, but they go through without a problem and do not code as cash advances. My cash advance limits are whatever the bank gave me, I've never lowered them. I used the IHG cards last year very large payments and there were no issues. I used and continue to use the Ink Unlimited and IHG cards for recurring payments.
Jun 28, 2019, 1:54 pm
#594
Join Date: Aug 2012
Location: BOS/MHT/PVD/BDL
Programs: Belong to Many but No Longer Loyal to Any
Posts: 880
Jul 2, 2019, 7:38 am
#595
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
Last year, as Plastiq was just imlementting these changes, I didn't want my Chase Marriott card to be processed as a cash advance, and so I called Chase and got the cash advance CL lowered to something like $200. I then tried a payment with that card on Plastiq and it failed, because it said my CL was not sufficient for a $1000 payment. So obviously they were using the actual cash advance CL as the CL for authorization (and not 20% of the total CL as they claimed online).
This year, understanding that the cash advance CL is used for authorization by Plastiq but that the final transaction is processed as a purchase (at least if you've paid the same merchant before with another card). I kept the cash advance CL on my new Chase Hyatt card as is, and it was high enough for my payments this year, and so I was able to make payments on my Chase Hyatt card this year, only because I didn't lower my Cash Advance limit.
So while yes, you can lower your Chase personal card cash advance limit to very low over the phone, that's a terrible idea if you're going to use that card for Plastiq.
You either have tor "trust' that Plastiq will use the cash advance only for the authorization and not for the final purchase, or else not use the card for Plastiq at all. There is no way to protect yourself form cash advance and yet use a Chase personal card at Plastiq other than understanding the rules and the "trusting".
This year, understanding that the cash advance CL is used for authorization by Plastiq but that the final transaction is processed as a purchase (at least if you've paid the same merchant before with another card). I kept the cash advance CL on my new Chase Hyatt card as is, and it was high enough for my payments this year, and so I was able to make payments on my Chase Hyatt card this year, only because I didn't lower my Cash Advance limit.
So while yes, you can lower your Chase personal card cash advance limit to very low over the phone, that's a terrible idea if you're going to use that card for Plastiq.
You either have tor "trust' that Plastiq will use the cash advance only for the authorization and not for the final purchase, or else not use the card for Plastiq at all. There is no way to protect yourself form cash advance and yet use a Chase personal card at Plastiq other than understanding the rules and the "trusting".
Jul 30, 2019, 8:23 am
#597
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Plastiq said he has opened up more payment options. But I still yet to see any changes. BA personal VISA still blocked. Chase personal VISA still subject to 20% cash advance limit. Fidelity VISA still blocked.
Jul 30, 2019, 10:09 am
#598
Join Date: Apr 2019
Posts: 251
It looks like that's still the expected behavior for any purchase not Rent/Utilities/Taxes/Tuition. I was able to process an HOA payment with Fidelity Visa up to the submit screen (didn't try submit.)
Jul 30, 2019, 10:16 am
#599
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Jul 30, 2019, 11:54 am
#600
Join Date: Aug 2011
Posts: 20
Can someone provide some assistance and insight into using a Simon Giftcard Visa Debit bought online at Plastiq to pay a mortgage bill? Plastiq says Blackhawk (Simon) denied the payment. Blackhawk says you can't use the the gift card for bill payment or money orders. They said if the transaction was used as a one off (and not setup as a bill payment), than it should work. Any ideas?