Jan 1, 2018, 10:40 am
Last edit by: ericdabbs
Updated Dec-2023 (Plastiq Policy URL links do not work when clicked directly from FT. Copy links to address bar to view)
Visa Card Policy
https://support.plastiq.com/s/article/Visa-Card-Policy
American Express Card Policy
https://support.plastiq.com/s/article/American-Express-Card-Policy
Summary of Supported Payments by Card Brand
https://support.plastiq.com/s/article/supported-payments-by-card-brand
Official word from Plastiq regarding Visa Business cards that was asked which was previously thought it applied to only Visa Personal cards
Plastiq is unable to support mortgage payments on any Visa credit cards. This is an industry-wide mandate that affects all third-party bill payment services. Please note that mortgage payments are also unsupported for credit cards issued by U.S. Bank or Capital One and AMEX.
Plastiq Fees:
Standard Plastiq card payment processing fee is 2.9%. This puts most of the credit cards out of the reward range. Plastiq turns itself into a niche position to earn new card bonus or status threshold. Some CCs may still work.
It makes most of the reward programs not profitable. Use Plastiq to meet welcome bonus spending requirement or to meet certain spend requirements to reach elite status or for large spend bonus. Also take advantage of Plastiq referrals and promotions.
Delivery Fees (The Plastiq Ch. 11 restructure now added some delivery fees):
ACH/EFT/Electronic $0.99
Paper Check $1.49
Wire Transfer: Domestic/International $8.99/$39
This is the thread for 2018 and forward. The previous discussion can be found here.
Updated Nov-2018: A lot of the personal Visa CCs can't be used at Plastiq. Some will be treated as cash advance and won't receive any rewards. Only Capital One personal Visa CCs are not affected. Business Visa CCs are still good. The best CCs are Mastercard and Discover. AmEx CCs can still be used, but not on many of the payment types. Chase personal Visa cards are limited to the cash advance limit (typically 20% of CL). The details are listed as below:
Plastiq Referrals:
Standard Referral: When you refer your friend to Plastiq, after your friend charges $500 or more, your friend will get$500 ($0?) FFDs (fee free dollar) and you'll receive $1,000 ($100) FFDs to spend.
All personal prepaid Gift Cards (GCs) are disallowed. Not sure what "business" gift card can be used.
Successful Credit Cards Used (Posted as Purchase, Visa info outdated)
Note that Plastiq no longer accepts American Express for any transactions as of 2/10/23.
Amex Blue Business Plus
Amex Open SPG Business
AMEX SPG (non-business)
AMEX Delta business
AMEX business platinum and business gold (Canadian)
BofA - Amtrak World MC
BofA - Business Advantage Travel Rewards MC
BofA - Virgin Atlantic MC
Barclaycard Aviator Red/Silver MC
Barclaycard Arrival World MC
Chase Ink Cash Visa
Chase Ink Plus Visa
Chase Ink Preferred Visa
Chase Hyatt Visa (x2)
Chase BA Visa
Chase United MileagePlus Explorer
Chase United MileagePlus Club
Chase Sapphire Preferred (should give 2x, similar to CSR -- probably expired as of 6/5/17)
Chase Sapphire Reserve (3x, coded as travel -- this appears to have expired as of 6/5/17)
Citi Prestige MC
Citi Premier MC
Citi AT&T Access More MC (3x for rent category, misc. government services)
Citi AA Platinum MC
FIA Fidelity Mastercard
US Bank Altitude Reserve Visa
Successful Payees:
AAA (Socal, Santa Ana) insurance: Electronic payment: Processed 5/21 (Sunday), Complete 5/23, Arrived-Posted 5/26
ACS: took about 2 weeks to post
BMW Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/19
Caliber Home Loans: Processed 12/09, Sent 12/11, Arrived-Posted 12/18
Cedent mortgage
Chase Mortgage (sends check): 2 week turnaround
Citi Mortgage: Electronic - less than 1 week turnaround as of May 2017
Citizen's Auto Finance - Around 1 week.
CRA Personal Tax & GST/HST remittances
Firstmark Services (student loan, electronically remitted)
Fidelity Bank (Mortgage) https://www.fidelitybank.com/ks/Home.aspx
Flagstar Bank (Mortgage), electronic payment, posts in 2-3 days.
George Mason University: Over a week and a half.
Infiniti Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/21
Lexus Financial. Processed 3/9/16, Posted 3/14/19
Morgan Stanley Home Loans: Processed 01/14, Sent 01/15, Arrived-Posted 01/21
NA Shade & Associates LLC
National Grid Electric MA: 1 week turnaround
National Grid Gas MA: 3 week turnaround, sends physical check
Nationstar Mortgage, electionic payment, post in 2-3 days.
New York Community Bank (NYCB) Mortgage: check mailed by Plastiq 4/27, posted 5/1.
NewRez Mortgage, Sent 9/20 Arrived 9/30
"NJ City" Tax: Processed 01/21, Sent 01/22, Arrived-Posted 02/01
Penfed Mortgage: 1 week turnaround
PennyMac Mortgage: 1-1.5wk turnaround
SCE (So Cal Edison)
SoCal gas
TCF Mortgage: 1.5 week turnaround
TD Bank Mortgage (EFT)
Toyota Financial
Wawanesa USA Insurance
Wells Fargo Mortgage: Processed 10/8, Sent 10/9, Arrived-Posted 10/16
Wells Fargo Mortgage: Processed 8/6, Sent 8/9, Posted 8/16
Restrictions:
New VISA payments are not being accepted for mortgages.
*Visa Gift Card by Blackhawk does not seem to be working
Visa Card Policy
https://support.plastiq.com/s/article/Visa-Card-Policy
American Express Card Policy
https://support.plastiq.com/s/article/American-Express-Card-Policy
Summary of Supported Payments by Card Brand
https://support.plastiq.com/s/article/supported-payments-by-card-brand
Official word from Plastiq regarding Visa Business cards that was asked which was previously thought it applied to only Visa Personal cards
Plastiq is unable to support mortgage payments on any Visa credit cards. This is an industry-wide mandate that affects all third-party bill payment services. Please note that mortgage payments are also unsupported for credit cards issued by U.S. Bank or Capital One and AMEX.
Plastiq Fees:
Standard Plastiq card payment processing fee is 2.9%. This puts most of the credit cards out of the reward range. Plastiq turns itself into a niche position to earn new card bonus or status threshold. Some CCs may still work.
It makes most of the reward programs not profitable. Use Plastiq to meet welcome bonus spending requirement or to meet certain spend requirements to reach elite status or for large spend bonus. Also take advantage of Plastiq referrals and promotions.
Delivery Fees (The Plastiq Ch. 11 restructure now added some delivery fees):
ACH/EFT/Electronic $0.99
Paper Check $1.49
Wire Transfer: Domestic/International $8.99/$39
This is the thread for 2018 and forward. The previous discussion can be found here.
Updated Nov-2018: A lot of the personal Visa CCs can't be used at Plastiq. Some will be treated as cash advance and won't receive any rewards. Only Capital One personal Visa CCs are not affected. Business Visa CCs are still good. The best CCs are Mastercard and Discover. AmEx CCs can still be used, but not on many of the payment types. Chase personal Visa cards are limited to the cash advance limit (typically 20% of CL). The details are listed as below:
Plastiq Referrals:
Standard Referral: When you refer your friend to Plastiq, after your friend charges $500 or more, your friend will get
All personal prepaid Gift Cards (GCs) are disallowed. Not sure what "business" gift card can be used.
Successful Credit Cards Used (Posted as Purchase, Visa info outdated)
Note that Plastiq no longer accepts American Express for any transactions as of 2/10/23.
Amex Blue Business Plus
Amex Open SPG Business
AMEX SPG (non-business)
AMEX Delta business
AMEX business platinum and business gold (Canadian)
BofA - Amtrak World MC
BofA - Business Advantage Travel Rewards MC
BofA - Virgin Atlantic MC
Barclaycard Aviator Red/Silver MC
Barclaycard Arrival World MC
Chase Ink Cash Visa
Chase Ink Plus Visa
Chase Ink Preferred Visa
Chase Hyatt Visa (x2)
Chase BA Visa
Chase United MileagePlus Explorer
Chase United MileagePlus Club
Chase Sapphire Preferred (should give 2x, similar to CSR -- probably expired as of 6/5/17)
Chase Sapphire Reserve (3x, coded as travel -- this appears to have expired as of 6/5/17)
Citi Prestige MC
Citi Premier MC
Citi AT&T Access More MC (3x for rent category, misc. government services)
Citi AA Platinum MC
FIA Fidelity Mastercard
US Bank Altitude Reserve Visa
Successful Payees:
AAA (Socal, Santa Ana) insurance: Electronic payment: Processed 5/21 (Sunday), Complete 5/23, Arrived-Posted 5/26
ACS: took about 2 weeks to post
BMW Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/19
Caliber Home Loans: Processed 12/09, Sent 12/11, Arrived-Posted 12/18
Cedent mortgage
Chase Mortgage (sends check): 2 week turnaround
Citi Mortgage: Electronic - less than 1 week turnaround as of May 2017
Citizen's Auto Finance - Around 1 week.
CRA Personal Tax & GST/HST remittances
Firstmark Services (student loan, electronically remitted)
Fidelity Bank (Mortgage) https://www.fidelitybank.com/ks/Home.aspx
Flagstar Bank (Mortgage), electronic payment, posts in 2-3 days.
George Mason University: Over a week and a half.
Infiniti Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/21
Lexus Financial. Processed 3/9/16, Posted 3/14/19
Morgan Stanley Home Loans: Processed 01/14, Sent 01/15, Arrived-Posted 01/21
NA Shade & Associates LLC
National Grid Electric MA: 1 week turnaround
National Grid Gas MA: 3 week turnaround, sends physical check
Nationstar Mortgage, electionic payment, post in 2-3 days.
New York Community Bank (NYCB) Mortgage: check mailed by Plastiq 4/27, posted 5/1.
NewRez Mortgage, Sent 9/20 Arrived 9/30
"NJ City" Tax: Processed 01/21, Sent 01/22, Arrived-Posted 02/01
Penfed Mortgage: 1 week turnaround
PennyMac Mortgage: 1-1.5wk turnaround
SCE (So Cal Edison)
SoCal gas
TCF Mortgage: 1.5 week turnaround
TD Bank Mortgage (EFT)
Toyota Financial
Wawanesa USA Insurance
Wells Fargo Mortgage: Processed 10/8, Sent 10/9, Arrived-Posted 10/16
Wells Fargo Mortgage: Processed 8/6, Sent 8/9, Posted 8/16
Restrictions:
New VISA payments are not being accepted for mortgages.
*Visa Gift Card by Blackhawk does not seem to be working
Plastiq for rent, tuition, utilities, etc.(2018 onwards)
Sep 21, 2018, 2:03 pm
#348
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Sep 21, 2018, 2:26 pm
#349
Join Date: Sep 2012
Posts: 4,431
I now have 3 payments with 2.5% fees. All are set to be delivered by 9/29 or earlier. All had no problems for me the past few weeks. He interesting thing is that the app shows $0 fee in the screen right before submission; it’s only until after submission does the fee show up.
Sep 21, 2018, 9:49 pm
#350
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
This is not true. I had payments scheduled for 10/8 delivery and they have $0 fee with my Masterpass card.
I looked at it again. It is the 9/30 cut off date for the processing. For the above payment to be delivered, the credit card processing date is 9/30. It takes about a week to deliver.
I believe this is covered by the Point Guy....
I looked at it again. It is the 9/30 cut off date for the processing. For the above payment to be delivered, the credit card processing date is 9/30. It takes about a week to deliver.
I believe this is covered by the Point Guy....
Sep 22, 2018, 2:27 pm
#351
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
This is not true. I had payments scheduled for 10/8 delivery and they have $0 fee with my Masterpass card.
I looked at it again. It is the 9/30 cut off date for the processing. For the above payment to be delivered, the credit card processing date is 9/30. It takes about a week to deliver.
I believe this is covered by the Point Guy....
I looked at it again. It is the 9/30 cut off date for the processing. For the above payment to be delivered, the credit card processing date is 9/30. It takes about a week to deliver.
I believe this is covered by the Point Guy....
Are you saying you can still, at the moment, schedule deliveries past 9/30?
Sep 22, 2018, 8:30 pm
#352
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
The T&C's have always stated deliveries as of 9/30, but it wasn't effective before as I also have many prior scheduled deliveries past 9/30 (all scheduled back in August). However, IT IS holding true at the moment so they must've fixed it recently.
Are you saying you can still, at the moment, schedule deliveries past 9/30?
Are you saying you can still, at the moment, schedule deliveries past 9/30?
Sep 22, 2018, 8:37 pm
#353
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Yes I think everyone understands that and as I said above, I have many previously scheduled to process by 9/30 for delivery dates after that with 0% (did this back in August), but it's no longer working anymore at the moment. Unless you're saying you still get 0% fee Right Now if you process a new payment by 9/30?
Sep 22, 2018, 8:43 pm
#354
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Yes I think everyone understands that and as I said above, I have many previously scheduled to process by 9/30 for delivery dates after that with 0% (did this back in August), but it's no longer working anymore at the moment. Unless you're saying you still get 0% fee Right Now if you process a new payment by 9/30?
Not sure when we'll see another one like this....
Sep 23, 2018, 9:17 am
#355
Join Date: Sep 2006
Location: Teaneck, NJ
Programs: SPG Gold, HHonors Gold, IHG Platinum, Marriott Silver
Posts: 699
Sep 23, 2018, 9:43 am
#356
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Sep 23, 2018, 4:50 pm
#357
Join Date: Jul 2017
Programs: UR, Marriott, AA, WN, Chick Fil A Red
Posts: 182
I successfully scheduled fee free electronic payments for 10/2 delivery yesterday. As recently as 4 days ago, it was charging the fee when I scheduled it. So keep trying if you have electronic payments you still want to make. The fees seem to disappear sometimes
Last edited by NeGourmand; Sep 23, 2018 at 7:28 pm Reason: autocorrect fail
Sep 23, 2018, 7:04 pm
#358
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
*To qualify for promotion, payment must be submitted or scheduled on or after May 15, 2018, and payment's delivery date must be before or on September 30, 2018.
Last edited by frudd38; Sep 23, 2018 at 7:10 pm
Sep 23, 2018, 7:52 pm
#359
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
As long as Plastiq processes the payment on or before 9/30, all is (or was) cool. As I said, this may have changed recently when Plastiq tightens up the "rules". Some people clearly missed this since they do not read...
Sep 23, 2018, 9:06 pm
#360
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Not really. This is discussed before and mentioned at some other sites too. See below:
As long as Plastiq processes the payment on or before 9/30, all is (or was) cool. As I said, this may have changed recently when Plastiq tightens up the "rules". Some people clearly missed this since they do not read...
As long as Plastiq processes the payment on or before 9/30, all is (or was) cool. As I said, this may have changed recently when Plastiq tightens up the "rules". Some people clearly missed this since they do not read...